Apple Will Charge You $69 To Replace a Lost AirPod (macrumors.com) 253
Apple's AirPods finally went on sale earlier this week after being announced in September and delayed in October. Now that people are able to actually purchase these wireless earphones for $159, many are wondering what happens if they lose an AirPod. Apple has recently updated its repair and replacement costs for AirPods on its iPhone Service Pricing Page, mentioning a $69 fee for those who need to replace an AirPod or charging case. Mac Rumors reports: Apple doesn't appear to be offering AppleCare+ for AirPods, instead providing a standard one-year warranty that's available on all Apple products. If the AirPods need service during that one year period, all work will be covered for free. After the one-year warranty has expired, Apple will charge a $69 fee for out-of-warranty service repairs. Battery service for AirPods that lose battery capacity is free during the one-year warranty period or $49 out of warranty. If you lose or damage one of the AirPods or the charging case, Apple will charge $69 for a replacement, regardless of whether or not the AirPods are still under warranty. The pricing in Apple's support document is U.S. pricing, and will vary based on country.
One word... (Score:5, Funny)
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Addicts.
People will buy Apple crap solely about the name.
My sister bought an Apple laptop because "the Windows one got viruses". Here daughters would click on anything.
My Bro in law bought an Apple tablet. Now he's reduced himself to 2 or three word replies to messages because he can't type on it but he always buys the latest one.
Re:One word... (Score:4, Interesting)
My sister bought an Apple laptop because "the Windows one got viruses". Here daughters would click on anything.
So, has the Apple laptop got viruses yet?
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I was going to say "twat", but yeah, OK...I can accept "idiot".
Re:One word... (Score:4, Funny)
Of course thanks to M$ and Windows anal probe 10, people can now say they bought Apple because they like their privacy and they would be fucking right. So how much extra are you willing to spend to get your privacy in the consumer market. In the business market and the power user market you can go the Linux distribution of your choice and the only what that is likely to be hacked is as a dual boot with a Windows 10 update by M$.
So yeah, Apple can now claim "we sell you privacy, we do not sell your privacy", whilst M$ can claim bend over shut the fuck up and try to keep us out and we will fuck you over at the next compulsory update anyhow (having already twice over ridden privacy settings and even with the highest settings you still get ads and still send private data that you do not get to see).
So for the consumer market, Apple is the sound choice over windows, for the business market any Linux distribution is the sound choice over windows and for the phone market either Apple or particular Android manufacturers (definitely not all of them and keep an extremely watchful eye over Google), is the sound choice over windows.
Pretty much choosing M$ is now just the ill informed gullible, please, install mine with a vibrator choice. The choices are just getting trickier and trickier and it will take legislation to clean it up.
New product opportunities (Score:5, Funny)
Re:New product opportunities (Score:5, Insightful)
What if you could use this same cord to charge the batteries in those wireless headphones?
Re:New product opportunities (Score:5, Insightful)
You'd better patent that one fast... or let Apple do it for you...
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It's too obvious. You need to add a twist, like using the wires to send the audio as a backup for when the batteries run out.
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That's why I'll be offering a special device called an AirPods retention strap. It consists of a small cord connected to the end of each AirPod, that you tie to the device. It's so genius, and so obvious, I don't know why anyone never thought of doing that before.
You'd better patent that one fast... or let Apple do it for you...
Too slow: https://www.amazon.com/Spigen-... [amazon.com]
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Re:New product opportunities (Score:5, Informative)
Get your $10 string, right here [amazon.com].
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I actually spewed coffee when I read "PATENT PENDING". Fucking hilarious.
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Some people do a similar thing with mittens for kids. Tie them together with a string run through the coat sleeves.
I think these Airpods will actually need something like that if they are not to become like pennies or contact lenses.
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That's why I'll be offering a special device called an AirPods retention strap. It consists of a small cord connected to the end of each AirPod, that you tie to the device. It's so genius, and so obvious, I don't know why anyone never thought of doing that before.
You jest, but it is probably going to happen as a way to deflect liability for broken devices. My hearing aid [oticonmedical.com] has the potential to be bumped off and it has an small strap with an aligator clip. I have never used it (nor heard of anyone who does) but the description in the manual indicates that it is clearly a liability dodge.
Shock and awe (Score:5, Insightful)
Amazing. Manufacturer doesn't replace lost objects, has one year warranty*.
Shocked. Just shocked at this shameless corporate behavior.
* possibly longer in more civilized regions of the world
Re:Shock and awe (Score:5, Interesting)
The summary mentions AppleCare+, but that program has never covered loss - plus it's specific to iPhones.
Regular AppleCare - the program which is offered for most other Apple products - has never covered physical damage. It's the same sort of extended warranty most electronics companies offer (assuming they offer extended warranties at all). Heck, the warranty on my Sennheiser headphones won't fix them for free if I run over them with a car.
Re:Shock and awe (Score:5, Insightful)
Actually Sennheiser is pretty good. Snapped the band on a three year old set of 380's. They fixed it for free. Now, if you ran over it, I suspect they would take a somewhat different view of the problem.
But that is one of the differences between a high end product and the great morass of stuff. Aftermarket service. Of course, how important that is depends on the initial price and propensity to break, YMMV, expensive doesn't always give you good value.
But sometimes it's worth it.
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The amazing thing is the manufacturer charges $150 for a crappy pair of wireless headphones
replacing formerly perfectly serviceable wired earbuds to
solve a problem they created.
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If the AirPod drops on the ground, it might get cooties. I wonder if that's covered as well. I sure wouldn't want to put that back in my ear.
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Me I'm more interested at the thought that a manufacturer would sell such a small object that can easily fall out, and gets removed an inserted constantly.
I think Apple should sell a tether for them. Like a small cords that connects to each ear bud. With a small design change you could connect them to the phone so they always start together and if they fall out they don't disappear down a drain or through a grate.
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What upsets people is that they are selling a very, very expensive set of earbuds that seem to be carefully designed to get lost. They are so small you could easily lose one down a drain or into some crevice just by dropping it. I look at those things and just know I couldn't avoid losing one if I was using them regularly. Best of all, they removed the headphone jack so you don't even have a choice of using wired headphones without an expensive dongle chain, which is also easy to lose.
It wouldn't be so bad
$159 (Score:5, Funny)
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Priced Bose lately?
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Priced Bose lately?
It think my Bose noise cancelling headphones cost $350. I've used them pretty much every day for over a decade. I've replaced the batteries and the pads when they wore out. They still work great and were certainly cheaper in the long run than the continuous re-buying of cheap earbuds that I observe other family members doing as they break or get lost.
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That's an invalid comparison. How many expensive headphones have you observed other family members going though? How many cheap earbuds have you lost?
There's zero chance I'd trust my teens to care for a $350 pair of headphones. I buy them $3 shitty earbuds from Walmart. Yeah, they'll break usually in a few months from abuse. Say I
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Trump.
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No.
Russians made them do it.
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Would snowflakes give it a rest. This article doesn't have anything to do with Turmp, the election or anything but Apple earbuds.
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I don't think I've ever used headphones that cheap.
Now earbuds on the other hand, who would spend that money on apple earbuds.
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I guess what they are saying is that if you lose an ear bud, you can get a replacement for $10 less than what it would be new...
So... basically, they have a SKU for one ear bud....
If you want Apple, you are going to pay (Score:5, Funny)
Apple is and always has been expensive for what you get. They make healthy profits by doing this. They are not going to change the business model just because folks complain. Now if they don't sell, THEN expect them to change the price, but I have a feeling they will sell like hotcakes like most of what Apple introduces. They have a knack for that kind of thing.
So, if you want those new fangled ear pods and get rid of that pesky cord, be prepared to pay Apple what they ask. I mean that cell phone you got was nearly $1K anyway, so what's a few hundred more? If you cannot afford this, then may I suggest you stick with that 6S and the live with the cord...
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People that spend too much on Apple products are similar to folks that spend lots of money on expensive purses.
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Maybe not a fashion statement.. But I know people who have them because they feel they are "cool" and love to have the latest gadgetry.. It's kind of the same thing.
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In a few years the 7 will be the cheap model, and they won't offer anything with a headphone socket.
You might as well buy a better spec Android phone for 1/4th the price today, rather than throw more money into their hostile ecosystem.
Headphone socket (Score:2)
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I would tend to bet almost the opposite—that not a single cell phone manufacturer except Samsung will follow Apple's lead by the time you're ready to replace that SE. Here's why:
Why would they do it for free? (Score:5, Funny)
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Bic pens cost $0.10. If I lose one it's not worth spending more than about 5 seconds looking for it.
That's the point here. It's not that people want a free replacement, it's that they know they will inevitably lose one and end up paying out $80 multiple times, and there is no insurance/cover package to reduce that cost.
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... nope, doesn't work.
Say it ain't so! (Score:4, Funny)
Bumblefuck Clickbait Headline (Score:5, Funny)
What kind of bumblefuck clickbait headline is that?
In other news, GM charges full price to replace your car if you lose it.
Jesus H. Christ on a motherfucking crutch, I didn't think slashdot, having reached the bottom of the hill, could keep rolling downwards.
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What kind of bumblefuck clickbait headline is that?
In other news, GM charges full price to replace your car if you lose it.
Jesus H. Christ on a motherfucking crutch, I didn't think slashdot, having reached the bottom of the hill, could keep rolling downwards.
Nope, there's still a few hundred feet further down to the bottom. I wonder if Androids give you free replacements forever if you lose parts for them?
Regardless, it's just another way to generate clicks over the spawn of Beelzabub iPhone 7's lack of the standard and inferior headphone jack. I bit, since I'm here, but I wouldnt be too surprised if one of these days, I decide that the clickbait to interesting article ratio isn't worth the effort to even look. That the troll isn't only some of the posters, b
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Slashdot is not rolling downwards anymore. It is digging.
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I can't believe I had to scroll through THAT much whining to see this post. Do all those people honestly expect any manufacturer to replace a product for free if you lose it? (curious that, I didn't see a single example being compared against Apple's policy) Are they really that retarded?
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Gunny Ermey, is that you?
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My GM doesn't have a newly introduced feature that gives you an additional 1000 options to lose it. Actually it's the opposite, GM now sells cars with features specifically to prevent you losing it.
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If the phone had a tracker for the buds, including last known location if the power dies, that would be sweet.
As it stands, I would never use these outside the house, and even then there's a terror of it flinging off somewhere when I was walking and didn't notice.
Hehe, they should include an optional string to tie the buds together, and to tie that to the phone.
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My GM doesn't have a newly introduced feature that gives you an additional 1000 options to lose it. Actually it's the opposite, GM now sells cars with features specifically to prevent you losing it.
Yes. Let's get hung up on pedantic details. They're much more fun than the point.
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AC has never heard the word "sensationalist", apparently.
Insurance? (Score:2)
I can't fault a manufacturer for not covering lost / damaged items within a warranty period. That's why some credit cards will cover you for lost/damaged goods. AMEX has been great with lost/damaged stuff for me (ran over a usb headset that dropped out of my ear once). Also Allianz and others will sell you loss/damage insurance which is cheap considering replacement cost of some of these items. I have my portables all covered this way and
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Good thing it fell out of your ear first...
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I have my portables all covered this way and
... my non-portables can go to hell
... sometimes *that* way
... I like juice
... the skies are not cloudy all day
... my life is not going as I had hoped
... my husband thinks I have OCD
What? (Score:2)
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Now we know, (Score:2)
where Apple got the "courage" to eliminate the headphone jack. It wasn't courage at all - just greed. Not that anybody's surprised at that, I guess.
I don't ... (Score:2)
...
Apple Will Charge You $69 To Replace a Lost AirPod
think so.
Serious question ? (Score:3)
Why do Airpods require an iCloud account for use ? Is there an actual technical reason or just because they can ?
(1) Requires an iCloud account and macOS Sierra, iOS 10, or watchOS 3.
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Auto-pairing.
Bluetooth pairing is a pain in the arse, especially on small devices like these. Apple decided to simplify it with an extension to the pairing protocol and by syncing the pairing details across devices via iCloud.
Their phones don't have proper NFC so that's the only option.
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Auto-pairing.
Bluetooth pairing is a pain in the arse, especially on small devices like these. Apple decided to simplify it with an extension to the pairing protocol and by syncing the pairing details across devices via iCloud.
Their phones don't have proper NFC so that's the only option.
The cynic in me thinks its to push people to iCloud. You can't breath on an iOS 10 device or a MacOS Sierra computer without it trying to force you into enabling iCloud sync. Seriously. I updated to iOS 10.2 on my phone and it enabled all kinds of iCloud sync shit I had specifically said no to when I configured the device. I also just updated my machine with the latest version of SIerra and of course i have to go through and tell it twice that I am absolutely positive that I want nothing to do with iClo
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Why do they prompt me for this crap every time I do anything with a device that is already configured and working?
Apple marketing switched to the "Windows 10" marketing strategy. If they keep bugging you about it, eventually you'll either hit the wrong button and end up with an iCloud account, or you'll sign up on purpose to make the nag screens go away.
Called it! (Score:2)
To prevent the loss of an AirPod (Score:2)
Re:Hearing Aid Batteries (Score:5, Insightful)
Every time I ask Apple users about the non-replaceable batteries, their reply is **always** -- (ie. without fail) "you just don't get it", without **ever** being able to articulate exactly what I don't "get". I don't see how not being able to replace a battery is an advantage. Yes, I "get" that you can make the device smaller (and thus lighter), but only marginally so, and at the expense of functionality and serviceability. The non-removable battery is not any type of advantage to me.
Re:Hearing Aid Batteries (Score:5, Interesting)
Every time I ask Apple users about the non-replaceable batteries, their reply is **always** -- (ie. without fail) "you just don't get it", without **ever** being able to articulate exactly what I don't "get". I don't see how not being able to replace a battery is an advantage. Yes, I "get" that you can make the device smaller (and thus lighter), but only marginally so, and at the expense of functionality and serviceability. The non-removable battery is not any type of advantage to me.
I have a mac and the latest iphone. I have no brand loyalty, I had androids for year and could go back. There are nice things about the Apple stuff. The mac books are good laptops. There is relative ease in moving and syncing data between computer and phone. But I never ever have valued tradeoff of thinness at the cost of an unchangable battery. The iPhone would be a massively better product if it was 2mm thicker and came with an interchangable battery. It would be better with an audio jack and a type-C interface. On balance I would have skipped the upgrade program and got the pixel if I were to do it over.
Re:Hearing Aid Batteries (Score:5, Insightful)
. But I never ever have valued tradeoff of thinness at the cost of an unchangable battery. The iPhone would be a massively better product if it was 2mm thicker and came with an interchangable battery.
I am not so sure how it would be better. Sure, you could carry a spare battery but it's just as easy to carry a USB battery to recharge your phone if you use it so much that it goes dead quickly; with the added bonus of no having to worry your battery will accidentally get short circuited in a briefcase or purse. I used to carry a Treo, which had a replaceable battery, but even with tethering I never really needed one. I could see the case where a replaceable battery would be useful for an older phone whose battery is dying; however I wonder what % of iPhone users keep their phone long enough for that to be an issue and even then they can still replace the battery via an authorized service center. One downside I see is a replaceable battery might encourage the proliferation of cheap knockoffs that potentially could cause problems; and Apple getting the blame when people think their "genuine" $5 battery went kablooey.
So, I am curious how the iPhone would be massively better with a user removable battery.
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Stop it. Just fucking stop it.
When an iPhone's battery dies for the last time for the vast majority of users, it is a paperweight. By giving the option of a removable battery, a $700 problem just became a $15 problem. Well, probably closer to $85 for iPhone, but the point stands.
This has nothing whatsoever to do with "carrying around a battery" pack. Stop pretending to be stupid.
Re: Hearing Aid Batteries (Score:2, Insightful)
You fuckwit, he's obviously talking about the battery permanently dying, as in no longer chemically able to hold a useful charge; not just going flat and needing a recharge.
If you're happy to always carry around a portable usb charger permanently tethered to your phone, because its own battery won't charge anymore, then that's fine but you should know the vast majority of people aren't fucking retards and would rather just replace the phone's internal battery.
Re: Hearing Aid Batteries (Score:2)
Lithium batteries suck after 360 charges (1 year) (Score:3)
Lithium-ion and lithium-polymer batteries have significantly reduced capacity after 300-400 charge-discharge cycles. With a typical usage of carrying it during the day and charging it at night, that's one year.
A typical battery for a phone costs about $15 from the battery store, sometimes the phone manufactures charge more if you want want with their sticker on it. With an Android phone, after about a year you can get all-day battery life again by spending $15 and 60 seconds popping in a fresh battery.
Re:Hearing Aid Batteries (Score:5, Interesting)
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Lenovo has a great solution in some of their laptops. One soldered-on battery and one replaceable battery. That way if the replaceable battery comes loose, your laptop doesn't suddenly shut down.
If you're banging your laptop around so much that the the battery coming loose is a problem, you might want to cut back on the caffeine.
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however I wonder what % of iPhone users keep their phone long enough for that to be an issue and even then they can still replace the battery via an authorized service center.
One of the oft-touted benefits of an iPhone is that you get long term support with software updates etc.
Lithium polymer batteries are typically good for around 500 charge cycles. If you did a full charge every day you are looking at 18 months, more likely 24 months if you are a heavy user.
USB batteries are my preferred option, not that I really need it because my Android phone gets about 3 days with moderate usage (web browsing, email, chat, I don't play games). But say you do need one, it would be really h
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however I wonder what % of iPhone users keep their phone long enough for that to be an issue and even then they can still replace the battery via an authorized service center.
That's the whole point. Make it more difficult to maintain old phones so people buy new phones.
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2mm is generous if you use proper, high-strength materials instead of cheap plastic. Just check it out on a ruler. For that kinds of thickness, you could get a replaceable battery and more capacity to boot.
Re: Hearing Aid Batteries (Score:2)
Amen. And by the way they would not just be better products, they would actually get more miney from me. The reason I no longer buy any music, and iCoukd storage, any radio and any movies (and any Airpods) is that I don't like being cattled around like I was some farm animal. Yet, I still have many many apps, an Apple laptop, 3 iphones and 2 iPads. Android is crossing my mind with offers like Pixel, but I am hanging out just a little longer. I really despice using dongles and I think they are extremely unfl
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Between the iphone and macs or between macs and macs in my household we use airdrop, which is pretty easy.
Between my mac and other systems I use scp on the command line.
I agree about the volume buttons. It took a while to master them.
Re:Hearing Aid Batteries (Score:4, Insightful)
Every time I ask Apple users about the non-replaceable batteries, their reply is **always** -- (ie. without fail) "you just don't get it", without **ever** being able to articulate exactly what I don't "get". I don't see how not being able to replace a battery is an advantage. Yes, I "get" that you can make the device smaller (and thus lighter), but only marginally so, and at the expense of functionality and serviceability. The non-removable battery is not any type of advantage to me.
Apple and iPhone user here. I don't give a shit about non-replaceable batteries. I don't give a shit about airpods or headphone jacks either. And I really don't give a shit about the people who go insane about them, don't care. So if a replaceable battery in all of your stuff is mandatory for you, get that and be happy you have it, and happy you showed those hipster Apple users the error of their ways.
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I don't give a shit about this kind of shit. I want this stuff stopped! I could not sleep last night cause my phone kept ringin all night long. And I'm very pissed off and I'm very pisturbed!
Re: Hearing Aid Batteries (Score:2)
I don't care that much gor easily replaceable batteries. What I do care about is the lack of choice for a larger battery that eould make my phone last a full day.
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Every time I ask Apple users about the non-replaceable batteries, their reply is **always** -- (ie. without fail) "you just don't get it", without **ever** being able to articulate exactly what I don't "get".
For the most part, it's an aesthetic choice. For example, a battery door would interrupt the smooth surface of an iPod. The device wouldn't feel quite as nice to hold in the hand. The cost of that aesthetic is a more difficult process to replace the battery every three years or so. Is the exterior aesthetic worth the triennial inconvenience? I dunno. Maybe? It seems like a pretty subjective question.
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There's a real tradeoff to making the back of a phone fingernail removable. Without that, you can design to much more exact tolerances, waterproofing is much simpler, and bonding materials together gives much more strength than a snap-on cover so you have to reinforce internally which...takes up space.
I'm not saying replaceable batteries are a bad thing though. Oddly enough, they're more necessary for phones than laptops it seems. My laptop (excluding my work one with 87 different security programs and s
You really, really, just don't get it (nt) (Score:2)
nt
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Every time I ask Apple users about the non-replaceable batteries, their reply is **always** -- (ie. without fail) "you just don't get it", without **ever** being able to articulate exactly what I don't "get". I don't see how not being able to replace a battery is an advantage. Yes, I "get" that you can make the device smaller (and thus lighter), but only marginally so, and at the expense of functionality and serviceability. The non-removable battery is not any type of advantage to me.
I will say that Apple replaced the battery in my mid-2011 MacBook Pro for free when I took it in to have the motherboard replaced under that video card recall. The machine was 5 years old at that point and the battery was basically useless. So at least Apple isn't stingy with the batteries!
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Exactly how much weight? .5 oz? .75 oz?
That's my point. The difference is so marginal and arbitrary I'd rather have the removable battery.
I'll make you a gentleman's bet that if the next Mac book had a removable battery, Apple would advertise it as feature (as loudly as possible), ***everyone*** in the audience at the Apple Dev. Conference would all clap in unison (as they *always* do, at *every* event, at *every* announcement, regardless of what it is -- like a congregation at a Texas mega-church), and al
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Totally not sounding like a sulky teenager.
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Confucius say he who fish in other man's well often catches crabs Confucius say state of pregnancy exist when woman takes seriously something poked in fun. Confucius say woman who wear G-string, high on crack. Confucius say man who bounce woman on bedspring this spring, have offspring next spring.
Ah, from that ancient Chinese proverb book, So You Have The Flu, by Sun Tsu.
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... i can't see the trolls for the trees in this thread...
well played sirs, well played.
Re:Hearing Aid Batteries (Score:4, Insightful)
It's an advantage because replaceable batteries require a case that's resistant to impacts and punctures, and devices require a case. If you make the battery non-replicable, these two things can be the same case. That increases the capacity of the battery for the same volume and weight of device. It's that simple.
Sounds like some wonderful self-justifying horsecrap to me.
As someone else pointed out, just how much weight will you save? Maybe a whole ounce? Hearing aids are pretty lightweight and durable and they have replaceable batteries.
My wired earbuds are lighter than any pair of Airpods will ever be, and they'll never need a battery replacement. Because they're wired they're also damn hard to lose and they cost a lot less than $159 a pair.
Seriously, this whole "find bullshit reasons to justify a bad design" thing seems to be honed to a fine art among Apple apologists.
My landline never needs a battery-replacement (Score:3)
you smug idiot hipster with your cell phone.
Re:My landline never needs a battery-replacement (Score:5, Funny)
you smug idiot hipster with your cell phone.
Due to my advanced age I'm prohibited by state and federal laws from being a hipster.
However, I'll admit to being smug when the occasion warrants, and my wife would probably* testify under oath that I can be an idiot at times.
Two out of three isn't great, but I grade on a curve so you'll still pass.
* Okay, definitely.
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Hell, if you're just another old guy like me you could be mistaken for a hipster just by pulling on some clothes from back deep in the closet.
No, I'm not driving/wearing/using that to be cool, I'm doing it because it hasn't worn out yet!
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"Seriously, this whole "find bullshit reasons to justify a bad design" thing seems to be honed to a fine art among Apple apologists."
It's only a "bad design" for the consumer. For Apple it's just another way of raping their fans, who love being raped repeatedly by Apple....
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24 hours from a 7 year phone? (Score:2)
Let me guess..
Unless you accidentally bump a button and the backlight comes on.
people want 12+ hours of moderate use. No one gives a shit about 24 hours if standby.
And a GS would barely do that new.. Let alone after 7 years..
So please stop spreading bs. It's pathetic.
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Actually, the fact the earbuds won't be used as much is a good reason not to use hearing aid (zinc-air) batteries. Once the tab is removed and the hearing aid battery is exposed to air the chemistry starts and battery only has 2-3 weeks or so before it's toast no matter how little it is actually used. In that sense, hearing aid batteries really are meant to be used heavily (all day) because they won't actually last much longer if you don't use them that way.
With that said, I'll apply the KISS principle an
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Maybe they're saying it'll be mutual