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Apple

Spotify Points Finger at Apple Over an Unwelcome Change To Volume Control Tech (techcrunch.com) 82

Spotify claims Apple may be again in violation of European regulation, the Digital Markets Act (DMA), which requires interoperability from big technology companies dubbed "gatekeepers." From a report: This time, the issue isn't about in-app purchases, links or pricing information, but rather how Apple has discontinued the technology that allows Spotify users to control the volume on their connected devices.

When streaming to connected devices via Spotify Connect on iOS, users were previously able to use the physical buttons on the side of their iPhone to adjust the volume. As a result of the change, this will no longer work. To work around the issue, Spotify iOS users will instead be directed to use the volume slider in the Spotify Connect menu in the app to control the volume on connected devices. The company notes that this issue doesn't affect users controlling the volume on iOS Bluetooth or AirPlay sessions, nor users on Android. It only applies to those listening via Spotify Connect on iOS. As a result, Spotify iOS users globally will be directed to use the new in-app volume slider beginning on September 3.

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Spotify Points Finger at Apple Over an Unwelcome Change To Volume Control Tech

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  • by machineghost ( 622031 ) on Thursday August 29, 2024 @07:15PM (#64747632)

    I'm so sick of hearing "Everything Apple Makes is Better" from Apple fanboys.

    Even if was true (and it's not), their monopolistic bullshit ensures that if you ever step outside of Apple's walled garden, you will pay for it.

    • I have an iPhone, an Android tablet, and a Windows desktop, sync'd with OneDrive and iCloud.

      I guess I'm doing something wrong as I'm not paying for anything.

      • You're not necessarily doing something wrong so long as you recognize that if you aren't paying for it, *you* are the product.
    • by mjwx ( 966435 )

      I'm so sick of hearing "Everything Apple Makes is Better" from Apple fanboys.

      Even if was true (and it's not), their monopolistic bullshit ensures that if you ever step outside of Apple's walled garden, you will pay for it.

      But that walled garden is the one thing that does make it better... It means all the Apple fanbois are stuck in side of it, leaving the rest of the world blissfully free of them for the rest of us to enjoy. Let them have their gilded cage made with their own gold.

    • Valid criticism. But in this case Apple published the fact that this method would be deprecated over two years ago and has been sending out warnings that people should change to the new API. Spotify has some kind of aversion to updating their codebase. They are still faking shuffling on playlists over 100 songs, and their group playlist function has been broken for at least four years.
    • Sorry for being late to the party,.... Even if you don't step outside of the garden, you're still paying for it. You just enjoy it knowing you got the best, and thus cheer it on. (Since the fans have that as their accepted truth...) That's why fanboys can't be shown wrong, it puts their world view into question.
  • I went from several super annoying bugs to new annoying bugs. The latest one is that spotify will randomly turn on asshole shuffle three or four times a week. Their moronic shuffle is so bad I keep it off but when I get in the car some mornings idiot shuffle is back on. When dumbass shuffle gets turned on it resets the list to the top. I'm used to it now and can quickly get back to where I was. Its still annoying though.
    • I am still on Android 11
    • I have maybe 1, 2 issues with my Pixel 9 series phone running Android 14. Maybe it's just the phone? Try a Pixel - the way Google intended Android to be.
      • ... Pixel - the way Google intended Android to be.

        You mean they make the user experience smoother, as a kind of topical anesthetic ointment that renders you less aware of your privacy being ass-raped?

    • Just trying to understand... how would that be caused by the OS? How do you know it's not a bug of the application? (Bug that is exposed in your particular OS / hardware combination.)

      • by Revek ( 133289 )
        Both of these comments make me think of moving goalposts. The problem is with spotify not with the phone.
      • So when there's a problem with the Spotify app on Android, it's the app, but when there's a problem with the Spotify app on iOS, it's the OS. Yeah, I guess that was his point.
        • by Revek ( 133289 )
          The point is that spotify has a long history of strange bugs. All of which they blame on the OS no matter the platform. These other two people above just decided its android despite not knowing what version I have.
    • That's fine, but what are the "Android" changes you are complaining about? Your title says Android and your description says Spotify shuffle, something that iOS users are complaining about enough that Ars even ran an article about it.

    • > spotify will randomly turn on asshole shuffle

      Never heard of that. Is that a new party game, kinda like pass the parcel?

    • Does your phone have a "shake to shuffle" gesture enabled?

  • by flink ( 18449 ) on Thursday August 29, 2024 @07:52PM (#64747682)

    Apple doesn't like it when the volume buttons are used to control a device where the phone is not the audio source. Control the volume for music played over Bluetooth or Appleplay, no problem. Control the volume of a wifi speaker streaming audio from elsewhere: verboten.

    • by Anonymous Coward

      Yes, because the volume control for the iPhone is for the volume volume control of the iPhone.

      Should the TV remote also control your iPhone volume?

      • Dumb take. The phone is the primary source and control method. The phone's app is the active media playback.

        Yes I full expect when I use my TV as a Spotify Connect output, or as a UPnP renderer, or as a Miracast endpoint that the device in control of the stream is able to ... control the stream.

  • by toddz ( 697874 ) on Thursday August 29, 2024 @07:57PM (#64747690)
    Apple broke it because the Spotify app isn't "playing music" when using Spotify Connect. It's just passing commands through a wireless connection.
    • The technical details shouldn't really matter. What goes on inside the black box is less important then the impression you get from the user experience. And it behaves to the end user the same as an app that generators the audio.

      I wonder if Apple just thinks Sonos might be desperate for money right now and might try to file a patent lawsuit against Apple for similar things to what Google got hit with.

    • Apple broke it because the Spotify app isn't "playing music" when using Spotify Connect. It's just passing commands through a wireless connection.

      Falseish. Spotify remains the active media player on the device, it just happens to be synced to a remote device which is playing the output. This is also why your watch will show the current track on your speakers even though it's nothing to do with your watch - your phone is in control. It's also why when you receive a phone call the music stops - media playback *on the phone* is halted. It makes no sense for the volume control to control Spotify if you have a bluetooth speaker selected, but not control i

      • What happens if your phone rings while using "Spotify Connect?" Does the audio go to the remote speaker? I'm pretty sure that if you have a Bluetooth speaker connected, your phone audio would go to that speaker. Whereas with Spotify Connect, the audio would still come from the phone. Those seem like such dramatically different use cases that one would *want* the interface to be different so that you can tell what you're controlling when you hit a button or slider.
        • What happens if your phone rings while using "Spotify Connect?" Does the audio go to the remote speaker?

          No. The same thing as what happens when any other media is playing. The media is paused and the audio comes out of the current system connected to *THE OS*. I.e. if you're playing Spotify through bluetooth the audio will come out of bluetooth. If you're playing Spotify connect, Tidal connect, in the middle of a screen share or casting sessions, the audio will come out of your phone.

          Spotify connect is not bluetooth, but that is a distinction without a difference. The OS historically uses the volume control t

          • If the volume were *synchronized* (as opposed to the volume buttons being hijacked to *only* control the remote player), there's a risk you could inadvertently make the system volume loud enough to cause hearing damage especially if one was wearing earbuds. I can't see any vendor being willing to introduce that type of safety issue even if it was more convenient.
  • I wouldn't expect the physical controls on the controller device to control the volume on the playback device. I always use the slider in the app, which makes more sense. This sounds like a bug fix. Are people really complaining about this?
    • Why would you want that? I use the hardware volume buttons to control my music playback on Android all the time, on all music apps. I don't even have to look at the phone, just put my hand in my pocket and tap volume up or down.
      And what sort of bug are they supposedly fixing? The "that was a useful feature" bug?

      • by tlhIngan ( 30335 )

        Why would you want that? I use the hardware volume buttons to control my music playback on Android all the time, on all music apps. I don't even have to look at the phone, just put my hand in my pocket and tap volume up or down.
        And what sort of bug are they supposedly fixing? The "that was a useful feature" bug?

        So by controlling the volume on Android using the buttons, you also control the volume on your car's audio as well?

        Because the problem is, Spotify Connect is not a music playing app. It's just used t

        • Yes, you control the volume of the signal being sent to the car's "radio". You ALSO have the car's volume controls, they work in tandem. So if you set the phone volume low, the car has a lower base volume signal to amplify. Set either to 0 and you get no sound.

      • by Malc ( 1751 )

        I don't use use this (I still buy CDs and rip them!), so pardon my ignorance: how do I use the volume buttons on my phone to control the phone's volume if Spotify Connect has hijacked the buttons?

        • They still control the phone's volume. The phone's volume is still the phone's volume, whether you are playing music or using the phone for voice chat or w/e. It's one device, one speaker/headphone/aux output.

    • by Bahbus ( 1180627 )

      Don't have to unlock my phone, or even have the app open, to use the physical volume buttons.

    • Well Spotify is complaining that it will stop working. People have been complaining for months that the volume controls of Spotify Connect don't work. One of many examples: https://community.spotify.com/... [spotify.com]

      Note that Spotify always blames changes in the latest version of iOS, but users see different behavior on the same version of iOS.

  • Perhaps Spotify should invite Apple to see figure 1 [seefigure1.com]
  • by madsh ( 266758 ) on Friday August 30, 2024 @01:50AM (#64748056) Homepage
    That is what happens when your base your product on a platform someone else owns. Apple is optimising and getting rid of physical buttons. The platform evolves and everybody is forced to evolve in the same pace. That is what platforms do That is what Windows, Apple, Google do
  • Why the fuck should the setting of the volume of sounds that a phone makes even change the volume of sounds that don't play on the phone? And no, a Bluetooth connection is inherently different, because all of the phone's sound go through this instead of none of them.
  • I used to use Apple TV to view my videos and listen to mmy music. The early versions were quite easy to use. Then Apple started changing things like the menus, the information returns on searches (apparently preferring apple Store content over my content), and displaying less information on the info screens about the media.

    .

    So I punted Apple TV and moved everything over to JRiver's Media Center. It has been over 10 years since I switched, and I have not looked back.

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