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Apple Technology

Apple Threatens To Remove Patreon From App Store Over Billing Dispute (techcrunch.com) 83

Apple has threatened to remove crowdfunding app Patreon from the App Store if creators continue to use unsupported third-party billing options or disable transactions on iOS, instead of using Apple's own in-app purchasing system. From a report: In a blog post and email to Patreon creators about upcoming changes to membership in the iOS app, the company says it's begun a 16-month-long migration process to move all creators to Apple's subscription billing by November 2025. Patreon also informed creators it will switch them over to subscription billing as of November 2024, but they will be able to decide whether to price their memberships at a higher fee to cover Apple's commission or decide if they want to absorb the fee themselves. In addition, creators can opt to delay the migration in their Patreon settings to November 2025, the company said. However, if creators choose the latter option, they won't be able to offer memberships in the iOS app until they adopt Apple's subscription billing, as Apple rules will apply as of this November.
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Apple Threatens To Remove Patreon From App Store Over Billing Dispute

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  • Antitrust action? (Score:5, Insightful)

    by HBI ( 10338492 ) on Monday August 12, 2024 @12:13PM (#64699032)

    I can't believe they've gotten away with this crap to this point. The business is mature and putting up with this oligopoly behavior seems not in the public interest.

    • Yeah, didn't they loose court decisions over this when it came to video game payments?
    • Apple claims that walling off the garden allows better security by locking out riff-raff and poorly-vetted stuff. It's an interesting argument because there is a degree of truth. If a user wants the wild west with lots of choice but lots of pitfalls, they can go Android.

      • by drinkypoo ( 153816 ) <drink@hyperlogos.org> on Monday August 12, 2024 @01:14PM (#64699254) Homepage Journal

        There is one degree of truth out of a complete circle of bullshit.

        The true part is that sideloading is dangerous.

        The bullshit part is idea that having the option is dangerous to people who aren't using it.

        • It is dangerous to people who can be talked into using it and donâ(TM)t really understand it. Concrete example: I do not want my parents or my in-laws to have the option for such sideloading because thereâ(TM)s too much history of my elders being talked into crap by malicious spammers. I can generally trust that Apple devices keep that stuff minimal (not zero but way less than when my elders had Android phones). Even me, who works in tech and security, gets lazy or tricked by a link from time to

          • The obvious solution to that problem is to have administrative and other accounts and allow the admin account to lock out sideloading. That way if you have children, or relatives who have regressed to childhood levels of responsibility due to age, you can support them capably.

            • by mysidia ( 191772 )

              The obvious solution to that problem is to have administrative and other accounts and allow the admin account to lock out sideloading.

              This doesn't work for your Parents and In-Laws, because they have the legal right to Administrative access over their phone, so long as it's their property. You can already set a restrictions Passcode on a phone and Apply limits and parental controls against various features, But the owner of that phone or Apple account the phone's associated with that has their personal

              • This doesn't work for your Parents and In-Laws, because they have the legal right to Administrative access over their phone, so long as it's their property.

                They can give up that right if they choose.

                But the owner of that phone or Apple account the phone's associated with that has their personal info and credit cards attached to it has the legal right and ability to reset any of their devices and clear those restrictions.

                So tell them not to if they want you to support them.

            • I cannot put admin controls on the phones of supposedly responsible adults. I can encourage them to buy a particular brand for lots of other reasons and be happy it comes with certain limitations they will never know exist.

          • by Anonymous Coward

            my elders being talked into crap by malicious spammers

            you keep saying this as if sideloading changes the sentence at all

            it would go from "already happening just fine From My iPhone" to "still happening From My iPhone"

            hell, iTunes gift cards are the venue of choice

            but sure cling to the illusion so you have an excuse to pay for the teat

          • It is dangerous to people who can be talked into using it and donâ(TM)t really understand it.

            By that logic fire and everything that came after it should be banned because we have the greatest idiots of our time.

            Better idea: Let's physically take the technology they can't understand away from them. As in, you cannot be bothered to learn, or are "incapable" of understanding the basics of what your devices offer you, you don't get device privileges. Why? Because it's a privilege, and even if it was a right, both come with responsibilities that they've either refused to take on or are incapable of t

            • You are twisting my position. Android exists: if you can handle the power, go handle the power. I do not think that it should be off limits. But I do think that there is a place for a product where certain capacities are off limits. Clearly the rest of the marketplace agrees with me. I would NEVER support a mandate that says all phones must be sealed up for the consumer's good. But having some phones that are sealed up is a useful thing.

          • I do not want my parents or my in-laws to have the option for such sideloading because thereâ(TM)s too much history of my elders being talked into crap by malicious spammers.

            I'm pretty sure a password could be used to lock-out a device from allowing side-loading. Good for devices given to kids or the elderly.

            Hmm... nah, that gives the owner too much control over the device. It's just easier to ban side-loading entirely and shriek, "SECURITY! LOL!"

      • by organgtool ( 966989 ) on Monday August 12, 2024 @01:55PM (#64699418)

        Apple claims that walling off the garden allows better security by locking out riff-raff and poorly-vetted stuff. It's an interesting argument because there is a degree of truth.

        Apple is perfectly capable of being a gatekeeper of every app that is installed on an Apple device while still allowing those apps to use an optional third-party service for financial transactions. It wasn't that long ago that even requiring third-party app services to provide the option for users to pay through the first-party's financial services would have been heavily scrutinized. However, for years Apple has been getting away with not even allowing payments via any third-party services. In other words, vetting all third-party apps for security concerns doesn't inherently require all financial transactions to be performed through Apple's services. Apple likes conflating those independent services because it makes them an incomprehensible amount of money.

  • by mmell ( 832646 ) on Monday August 12, 2024 @12:15PM (#64699042)

    "All your app are belong to us!"

    -or-

    "One payment system to rule them all, One system to find them . . . "

    -or-

    "In Soviet Russia, App uses you!"

    -or-

    " . . . write your own joke"

  • by mukundajohnson ( 10427278 ) on Monday August 12, 2024 @12:25PM (#64699072)

    Can't believe Apple can prey on services like Patreon and steal donations to creators just because its impossible to install an app any other way. People need to boycott this shit.

    • Can't believe Apple can prey on services like Patreon and steal donations to creators just because its impossible to install an app any other way.

      Why can't you believe it? This is what you voted for: Unrestrained Capitalism. All of us voted for it. We get what we deserve. (either that or the elections aren't actually legitimate, take your pick)

  • by The-Ixian ( 168184 ) on Monday August 12, 2024 @12:26PM (#64699074)

    Certainly iOS has a web browser, correct?

    Why does everyone need an app when a web site is perfectly fine?

    I haven't installed a new app on my phone in years. If there are one-off things I do, I just go to the web site and, if the site is designed well, it looks and operates just as well.

    • by Mhrmnhrm ( 263196 ) on Monday August 12, 2024 @12:37PM (#64699116)

      Why does everyone need an app when a web site is perfectly fine?

      Because an app lets them track and monitize you far more easily than web cookies, and survives across device replacement.

      • by bjwest ( 14070 ) on Monday August 12, 2024 @12:52PM (#64699170)

        Why does everyone need an app when a web site is perfectly fine?

        Because an app lets them track and monitize you far more easily than web cookies, and survives across device replacement.

        That's why the corporations need/want everyone to have their (cr)app, but there is no real need for the consumer to have a specialized app for each and every thing they use. The only specialized apps I have are for my bank, Walmart, Brookshire's and Amazon, and the Amazon app isn't really needed. All others can kiss my ass, if they don't allow me to easily access their website on my phone, then they don't get my business.

      • Re: (Score:2, Insightful)

        by dawg1234 ( 6925868 )
        not to mention you cannot [easily] block ads in the app
    • by aitan ( 948581 )

      Because Apple restricts the features available in Safari (and doesn't allow 3rd party engines) so the developers find that they are forced to create native apps for iOS. This way Apple can control payments and do this stuff to keep controlling everything.

      • by tlhIngan ( 30335 )

        Because Apple restricts the features available in Safari (and doesn't allow 3rd party engines) so the developers find that they are forced to create native apps for iOS. This way Apple can control payments and do this stuff to keep controlling everything.

        What features could Patreon possibly need that wouldn't be in any web browser?

        The only features Apple limits are things like file downloads. As far as Patreon needs, the web browser is more than good enough. Things like notifications are already supported e

    • by dnaumov ( 453672 )

      Because like it or not, the general public at large vastly prefers native mobile apps to using a website in a browser.

    • You can really think of most mobile apps as really just being bookmarks with a persistent data cache. This gives a better user experience than having to wait for every asset to download each time you visit the site.

      Yes, the same thing could be accomplished in Safari if it was designed to be less aggressive about cache housekeeping, but good luck getting Apple to go along with that.

    • Why does everyone need an app when a web site is perfectly fine?

      Companies with apps have an advantage over companies without, because 1) Apps can be better behaved and generally offer a better experience than websites and 2) average customers have come to expect apps.

      Remember when iOS wasn't going to have third party apps, only websites? That was the ultimate in anticompetition since Apple was still allowed to make actual apps. But it was also stupid, and Apple changed course without having to be forced because it was so stupid.

  • by sosume ( 680416 )

    step 1. buy Android burner phone
    step 2. use app on this platform
    step 2. profit!

    • by Anonymous Coward

      Way ahead of you, bro.

      I have never owned an iPhone.

    • The problem is that Apple's unfair practices don't harm their users, at least not directly. Instead, they harm app creators and service providers of those apps - in this case, the creators who depend on donations from patrons. With that in mind, you'd need to change your steps to:

      step 1. get every one of my patrons who uses an iOS device to buy an Android burner phone
      step 2. get every one of my patrons who uses an iOS device to use app on this platform
      step 2. profit!
      • Apple's policies absolutely do hurt their users. They result in them having to pay apple a cut for things they buy from other vendors. That's not only directly harmful to them, but it directly benefits apple in the process. It literally couldn't be a more obvious example of antitrust violation.

    • by vilain ( 127070 )
      I already use Android rather than iOS. I support contributors on Patreon directly on their web site. I don't have the patreon app on my phone. I refuse to install it. If Patreon requires using a phone app to access content, I'll delete my account. I'm supporting a bunch of writers and artists monthly. I don't care what platform they use for their "tip jar". It's nice that they post stuff regularly that gets emailed to me, but if they switch to https://ko-fi.com/ [ko-fi.com] like my mastodon and infosec instances, I'm O
  • If I'm donating (Score:2, Insightful)

    to some cause or another, I know Patreon or Go Fund Me or whoever is going to take a cut, that is their business, but I sure the fuck don't want Apple taking a cut. There is really no other thing to call it other than douchey.
  • If apple is insisting that payment must be made through them for something that might not involve them at all, this becomes an antitrust issue does it not?

    • Maybe but not necessarily. Security of the platform is a legit reason to be involved. Whether this is really about security of the platform would need to be evaluated in court.

    • Absolutely. Apple is well within its right to charge for distributing the app on the App Store, they do have to pay for the necessary infrastructure. Requiring app makers to use Apple's payment system is indeed where the anti-competitive behaviour comes in. Those are two completely sperate things, and using one to force another should not be allowed.
  • I read the original Patreon post, but I want to make sure I am understanding it right. As a creator (which I am not), if I make it impossible for my customers to buy from the app, and instead direct them to the website, that can get the whole Patreon app in trouble, too?

    I thought Amazon and others do exactly the same. For example, you cannot buy books from the Kindle app directly. So why would Apple threaten Patreon for the same?

  • If you use a credit card with Patreon, the credit card company takes a cut.

    If you use Patreon at all, Patreon takes a cut.

    If you use Apple's in-app purchases to fund Patreon, Apple takes a cut.

    SO DON'T USE APPLE'S In-App Purchases to fund Patreon. Was that difficult?

    Use the F-ing Patreon web page. Here you go: https://www.patreon.com./ [www.patreon.com] Now you are only paying the credit card company's fee and Patreon's fee.

    Bitching about Apple's services taking a cut is like bitching that the post office requires stamps on

  • Patreon has deplatformed creators due to their political views. Unfortunately this is one of the few ways creators can actually make money on YouTube. This action by evil Apple against evil Patreon screwing its creators who publish on evil YouTube is just another death knell for the independent internet, which is simply now turning into cable television.

    • by Bahbus ( 1180627 )

      Patreon isn't even the best way to make money as a content creator. Especially as a YouTube creator.

      • What are better ways?
        YT or other platforms?

        • by Bahbus ( 1180627 )

          Depends on how you want your content distributed and the type. Ko-fi is better overall for handling memberships and payments. YouTube is still the go to for video content, because it already has the better reach - at least for the free videos needed to convince people you're worth paying.

  • How is apple supposed to maintain the platform if nobody is paying for it?
  • Sounds a bit like anti-competitive behavior. Anti-Trust government types should be licking their chops.

    Just because it had to be installed on your 'store' doesn't mean you can just take 30 percent of all third party transactions.

    This is like Home Depot selling a toilet and requiring everyone to only use the company's sewer lines (for a cost).
  • Sure, Apple takes a cut if you subscribe through them. The ass in the equation is Patreon's desire to automatically move users that have the Apple app to the Apple subscription service. There is no good reason for the app in the first place, but if Patreon wants it then they should be moving new users to Apple and not existing users.

    • by Bahbus ( 1180627 ) on Monday August 12, 2024 @02:46PM (#64699576) Homepage

      Doesn't matter. Their options are bow to Apple and keep their app, or fight against Apple and lose the app. Do they need the app to accomplish their main feature? No. Is the app better than the web browser? Yes.

      Apple is being anti-competitive and anti-consumer, as always.

      • Apple is being anti-competitive and anti-consumer, as always.

        That is one way to look at it; however, I am fairly certain that Apple isn't looking at it that way. They care about profits, consumers are an afterthought. They are merely securing their profits before someone else takes those profits. Blame the game, not the player.

  • Having a centralized view and management of subscriptions is very convenient and an ecosystem using its monopoly power to force third parties to provide you that is surely convenient.

    This is the age of ecosystem and there are only one and a half ecosystems unfortunately. Apple will rule all.

  • It seems unnecessary to me.

  • Between apple, patreon and MasterCard/visa fees, the creator would only be receiving 60-62% of what the fan donates. Absolutely disgusting middleman behavior.
  • Fuck Apple. If you use a product from them, you deserve to get fucked over because obviously you are stupid and gullible.

  • And the butt hurt Apple haters continue. It has to be the most pathetic sub-group of "techies" since the first IBM PC shipped. THERE IS NO STORY HERE. This is the equivalent of not being able to set up your own candy stand in a movie theater. How DARE they ban you. They have a MONOPOLY on the people going to see that movie! GIVE IT UP ALREADY. Apple is not a monopoly. Microsoft with 90% of computer sales in 1990 WAS A MONOPOLY. Apple CAN decide how to run their store. No story here.

    • by vux984 ( 928602 )

      "This is the equivalent of not being able to set up your own candy stand in a movie theater."

      Wait? Is the the movie theatre in this example the iphone?

      Because i own the movie theatre, if i want to put a candy stand in it, then I should be allowed to, right?? How exactly are you justifying that I can't put a candy store in the movie theatre I FUCKING OWN???

      Or is the "apple store" the "movie theatre"? Because sure in that case I could see your point - While I own the iphone, I don
      t own the apple store. And if

    • Bad analogy.

      Apple owns the land that the movie theater operates on, but that movie theater should still be allowed to accept payment in whatever method they choose. Whether that be the land owner's payment method (+30%) or any other competing payment method should be at the movie theater's choice without the landlord touching any of that money. Free market works for a reason. Apple is circumventing it by being an abusive landlord.
  • There was no problem with the app for years, but now there is because Patreon suddenly wants to force their members to use Apple's in-app purchasing system, but they don't want to, and now Patreon blames Apple? And so does everybody else?
  • What is the difference between sneding money via paypal and sending money via patreon?
    So will Apple try to get 30% of all transactions done with paypal app?

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