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Iphone Apple IT

Apple Officially Warns Users To Stop Putting Wet iPhones in Rice (gizmodo.com) 121

An anonymous reader shares a report: In a recent support document, Apple states that putting wet devices in a bag of rice could "allow small particles of rice to damage your iPhone," although it doesn't go into further detail. The company also recommended against using other well-known hacks, such as using an external heat source to dry the phone or sticking a cotton swab into the connector. The company's warning on rice coincides with those of other repair experts, who have found that the rice hack works slower than simply leaving your iPhone on a counter to dry. Time is crucial in these situations, as the most important thing is to prevent the water from damaging the electronics inside the phone.
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Apple Officially Warns Users To Stop Putting Wet iPhones in Rice

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  • by saloomy ( 2817221 ) on Tuesday February 20, 2024 @02:24PM (#64255126)
    Putting your phone IN the rice is a bad idea, but trapping it in air with the rice isnt a bad idea. Obviously dont bury it in rice.
    • Obviously dont bury it in rice.

      Just how obvious is that? Have you done a google image search for "phone rice" and seen what people do with it? There's nothing obvious about not burying the device. Additionally what people understand to be "rice" are ... rice sized particles. Lots of people do not think or realise that smaller dust sized particles exist and can get into the device.

      In any case unless you live in the tropics during monsoon season you don't need the aid of rice to dry your device. Simply leaving it out will do the job.

      • Interesting. Most android devices are rated for IP66 or better, which means that small particles like dust cannot enter the chassis. It's the design of an IP6X rating too far beyond the apl's engineers?
        • Every iPhone since the 11 has been IP68. Are android makers really that far behind? https://www.coolblue.nl/en/adv... [slashdot.org]>Citation.
          • by AmiMoJo ( 196126 )

            Most high end Android phones are IP68 or IPX8. The main exception is folding phones.

            The problem with IP68 is that it's only submersion. Apple still puts moisture sensors in their phones to deny your warranty claim if high humidity gets water in there. Waterproof isn't the same as moisture proof.

            • Those stupid sensors something that Apple are going to get in trouble for one day. Here in Australia Consumer law is fairly simple with its "Fit for purpose" rule. If you sell it here, it has to work here. Now some of the north, theres some pretty high humidity, and its expected devices need to be able to handle that humidity or its not fit for purpose. If an unopened device is tripping moisture sensors from humidity, it means that device isn't fit for purpose and the customer is entitled for the natural li

        • The device itself is rated, but debris can still get into things like charge ports causing them to not function properly like the cable cant be all the way inserted because theres pocket lit other dirt and rice all packed into the back of the port. Then you'll get some ham fisted retard poking around in their charge port with something like a toothpick trying to clean the junk out and probably damaging the port in the process. Especially USB-C with that "tounge" it has in the port.
          • Also in reality its not really an issue with any modern phone. I think just about all of them the last few years are IP 5 or 6 rated so as long as it hasn't sat in the deep end of a swimming pool for hours and doesn't already have other physical damage like a cracked screen or broken seals from being flexed by the retards that like to put them in their back pocket and then sit on them, it will probably be fine once the charge port dries out
          • by AmiMoJo ( 196126 )

            The USB C port design is actually one of the most robust, because the contacts are all flat. Most, including the old Lightning ports and earlier USB types, have the spring contacts inside the port, which compress when the cable is inserted.

            When people try to clean such ports, it's very easy to get the cleaning implement hooked on those pins, or to press them flat so they don't apply enough force to make a good contact. I've fixed more than a few connectors by just bending the spring contacts back into shape

        • You could end up with starches gelling onto your phones ports, and also a dead phone from inefficient drying. Apparently putting it in rice is less efficient than leaving it on the counter.

          • by Luckyo ( 1726890 )

            Highly dependent on environment. Close to 100% relative humidity? Good luck drying it in any reasonable time with just air around it. Close to 0%? Absolutely.

          • You could end up with starches gelling onto your phones ports, and also a dead phone from inefficient drying. Apparently putting it in rice is less efficient than leaving it on the counter.

            The starches thing is a very good point.

            I have a Polypropylene (I think) kitchen Collander. If I use it to drain pasta and then don't immediately wash the starches off after dumping-out the drained pasta, the starches left behind quickly turn into glue, and if you just throw it into the sink to clean out later, it is amazingly hard to get the dried starches off, even with some significant scrubbing.

            So, I could easily see that wreaking havoc with connectors and audio transducers.

        • Have you ever washed rice? What do you think you washed off?
        • If the entire device had no orifices it wouldn't be able to make sound, pickup sound, connect to a cable or eject the SIM card. Devices are only IP6X rated when new, not if they have broken screens, cracked edges, or any of the other things common on phones.

          Additionally, and let's think about this one very carefully: No one is putting IP6X rated phones in rice unless... they have water ingress, at which point clearly the IP6X rating is void.

      • Well for one rice is dusty. For another it will rot in your phone. Moisture + rice dust = dough of some kind. Let it sit there and youâ(TM)ll get sick.
        • Would it help if the phone was wrapped in some kind of dry paper, separating it from the rice? I can't trouble myself to calculate what kind of paper might be best. There's a range of possibilities, from toilet paper to cardboard I suppose.

          • Easier to use a large container with a lid, which you put the phone in, and a bowl of rice in, and the two do not make physical contact and there isn't any air movement to stir up rice dust.

            Rice pulls humidity out of the sealed large container, which is replaced by the water in the phone evaporating into the newly dried air; but there is no contact between the phone and the rice.

      • And why would anyone with a couple brain cells to rub together not think for a second and say "hey, you know what? The rice is absorbing moisture from the ambient air due to the rice not actually making any direct contact with the water inside the device; and the moisture inside will then evaporate from the device to replace the lost humidity... maybe I should put a small bowl of rice in a large container with a lid, and the phone laying next to the bowl of rice, and then put a lid on it!"

        This is exactly t

    • Yeah, but Apple has new phones to sell and there's a theoretical risk despite millions of successes.

      The idea of "put your phone in a paper bag, fold it over, and put that inside of a sealed bag of rice or other dessicant" is probably described as overly complex for their users.

      Did MythBusters not do a video with a dixie cup of water and mass it before and after?

    • by Powercntrl ( 458442 ) on Tuesday February 20, 2024 @03:01PM (#64255270) Homepage

      Putting your phone IN the rice is a bad idea, but trapping it in air with the rice isnt a bad idea. Obviously dont bury it in rice.

      The problem is that uncooked rice isn't actually hygroscopic at room temperature. If it was, it would spoil rather quickly just being stored.

      • Many products come with little packets of desiccant.

        Save the packets. When you get enough, reactivate them in the oven at 180F for 30 minutes.

        Save them in an airtight jar.

        Some electronic products come with a little blue card that turns pink when exposed to humidity. These cards can also be recharged by baking. So, put a blue card in the jar with the desiccant. If it turns pink, bake everything again and use a different jar.

        • Donâ(TM)t,fucking,do,that unless you absolutely know what you are doing and the source and composition of the product. Many of those contain or are produced with various chemicals besides the plastic packaging. If you need a desiccant, buy a pack of them, they are really cheap and dispose of it properly.

          • I use rechargeable desiccant that comes in thin metal tins. These, I can toss in an oven at 250 degrees for three hours. Eva-Dry units are also good.

            Either way, if I had to know a phone was dry, I'd probably stick it in a box with silica desiccant from an airtight box, perhaps find a way to have a small battery powered fan in the enclosure, just to ensure humidity goes down. From there, AppleCare time.

      • by NFN_NLN ( 633283 )

        > rice isn't actually hygroscopic at room temperature.

        https://www.youtube.com/watch?... [youtube.com]

      • The problem is that uncooked rice isn't actually hygroscopic at room temperature. If it was, it would spoil rather quickly just being stored.

        False. It's not as hygroscopic as commercial desiccants, but it does actually absorb moisture, and it is also generally recommended to store rice in a sealed container because it does actually spoil.

    • "The idea is that rice is a desiccant."

      Ah, I see. So the consumer holding a $1000 hardware device, shouldn't simply go out and buy...the actual shit rice is pretending to be?

      Sometimes I really don't get consumer logic. Maybe if they stop eating those little packets and instead..

      • Not everyone has desiccant packets just laying around.

        Almost everyone has rice in the cupboard. And when you're panicked because you just dropped your phone in the toilet, the last thing you're going to do is start Googling where to buy desiccants, driving across town, buying them, and then driving back while your phone is sitting there soaking wet.

        Do you have a box of desiccant laying around in case you drop your phone in the toilet? No? Then why would you expect anyone else to?

    • by ls671 ( 1122017 )

      Putting your phone IN the rice is a bad idea, but trapping it in air with the rice isnt a bad idea. Obviously dont bury it in rice.

      Your idea might be equally bad IMHO, put it where there is air circulation, maybe not right in front of the fan so it could push water inside the phone but you get the idea. Also, put something like a few lego blocks underneath the phone so there are no dead zone.

      That's basically what I do when I charge my phone in its regular spot for that purpose to help dissipate heat. I don't see why it wouldn't work to dissipate humidity as well.

      Maybe if you keep exotic pets and need to maintain a relative humidity lev

    • by mjwx ( 966435 )

      Putting your phone IN the rice is a bad idea, but trapping it in air with the rice isnt a bad idea. Obviously dont bury it in rice.

      If your device got wet, the damage is already done. Turn it off, let it dry out and then see if it still works. Just leaving it in a warm, dry environment for a given amount of time will suffice. No need for rice, in fact if you put it in rice you're just potentially introducing even more contaminants.

      Rice doesn't magically dry out the air, which is why you can leave open bags of rice in your cupboard (otherwise it would get wet and useless just from ambient moisture).

      In a cold country like the UK, yo

  • by 140Mandak262Jamuna ( 970587 ) on Tuesday February 20, 2024 @02:25PM (#64255128) Journal
    The revolutionary new product from Apple iGrain is the recommended way to dry wet iPhones. It retails at 14.99$ a pound. Use of any other grain to dry wet phones voids the warranty. It has special sensors to detect non Apple approved grains being used to dry the phone.
  • by JBMcB ( 73720 )

    In related news, Rich Rebuilds, the best/dumbest Youtube car channel, fixed a flooded Audi e-Tron with two tons of rice:

    https://www.youtube.com/watch?... [youtube.com]

    Of course, in the same video, they explain why it's a terrible idea, and having dry air blow on it, or sticking it in a bubble with a dehumidifier, would be a much better idea.

    • having dry air blow on it, or sticking it in a bubble with a dehumidifier, would be a much better idea.

      Even a regular fan blowing room temperature air will do a pretty good job of drying things if you're already inside an air conditioned space.

  • Seems like this discriminates against asians. How are asians to repair their iPhones?

  • But (Score:3, Funny)

    by ACForever ( 6277156 ) on Tuesday February 20, 2024 @02:39PM (#64255192)
    can iphone user still charge their phones in the microwave?
  • How about pcokets? (Score:5, Interesting)

    by NFN_NLN ( 633283 ) on Tuesday February 20, 2024 @02:45PM (#64255204)

    Sometimes there is lint or dust in my pocket. Am I allowed to put my phone in my pocket or does that void the warranty?

    • Apple is simply making a recommendation. There is no mention of voided warranties, which makes your comment rather off topic.
    • by AmiMoJo ( 196126 )

      The iPhone 15 is IP68 rated. The 6 is the dust rating, and 8 is the water rating.

      6 means it is dust-proof, so no amount of pocket lint should harm it. For that matter, neither should rice dust.

      The 8 is for water resistance, and is unfortunately quite misleading. The minimum is that the product won't be harmed by immersion to 1m depth, but it is up to the manufacturer to specify for how long, how many cycles etc. The other issue is that 1m depth means there is some pressure which actually helps seal up the d

  • Bring wet iPhone and cash to Apple store, Apple will provide new iPhone in exchange.

  • by gweihir ( 88907 ) on Tuesday February 20, 2024 @02:47PM (#64255216)

    Regular rice has no real desiccant properties as it already sucked moisture from the air mostly to capacity. Like Silica Gel, it needs to be conditioned. Silica Gel can come conditioned, but since it is sold by weight, many Asian vendors cheat and sell you useless saturated Silica Gel, which is heavier by 20% or so. One exception is Silica Gel with color indicator, which they cannot cheat on. For all others, put it into the oven at 120C for 2 hours. After that, it can absorb moisture again. This reconditioning can be repeated as often as desired.

    Now, I expect you need to do something pretty similar for rice to make it actually work as a desiccant. Unless you have this prepared (and then Silica Gel is massively preferrable), I would recommend an immediate visit to a phone repair shop though.

    • So, zap the rice in a microwave before using (and not the phone).
      • by gweihir ( 88907 )

        Probably not a good idea. At least for Silica Gel, accelerating the process makes the pieces pop and does not deliver the same regeneration. Probably the same for rice. Some things take time.

        • They are nothing alike, one is silica and one is plant fiber, which is designed to grow by allowing water movement. You don't cook the rice you just zap it for 10 seconds or so and the heated water will evaporate off as it cools.
    • Of course it does. Rice like any other desiccant will exchange moisture with the air to reach a stable point. If you open a bag of sealed rice, or store your rice in sealed containers which has been largely dry, or store rice in a dry environment and move it to a moist environment it will absorb moisture.

      It's no where near as good as silica gel, but to say it has no desiccant properties is just false.

      • by gweihir ( 88907 )

        If that rice was exposed to air of similar moisture before being sealed, it does not have desiccant properties in that state. As usual, you are bereft of even basic insight.

    • We should probably start making iPhones out of rice.
  • I thought all iPhones were waterproof.
    If the article means the lightning socket, just dribble some metho in there.

    • by Xenx ( 2211586 )
      They're not waterproof, they're water resistant. That resistances is also based upon fresh water. That resistance is also defined by the circumstances, so depth and duration. There is no guarantee damage will not occur. That is why Apple doesn't cover water damage.
  • by 93 Escort Wagon ( 326346 ) on Tuesday February 20, 2024 @03:01PM (#64255272)

    But problems really start to pile up if you then add water and bring it to a boil.

  • its a machine made for drying
  • by cruff ( 171569 ) on Tuesday February 20, 2024 @03:07PM (#64255292)
    Accidentally sent my old phone through the washer in my pants pocket. Went to Staples where they have a vacuum dessicator device that dried my phone out in about 1/2 hour. At that time they had a policy that if the phone wasn't working after being dried they didn't charge you for the service, which was $70.
    • by Sebby ( 238625 )

      Did not know about something like that, and it's likely very much worth it - likely the highest chance of best result in the shortest amount of time (compared to all other options I know).

    • I'd imagine they're not pulling a vacuum hard enough to boil off the water, because lipo batteries will expand in a vacuum. It's probably something more like a warm box with some fans.

    • The problem with average water getting into your phone is the salts that get left behind when it dries this can short out traces and components. It's best if you get your phone dunked into water to remove the battery if possible and dissemble the phone and thoroughly flush it out with something like distilled water or alcohol then leave it to dry. If your phone is modern it's very likely IP 5 or 6 rated and probably just needs be be dried off and left for a couple hours to be sure the charge port is dry bef
    • I use my Seal-a-Meal for stuff like this. Seems to work well, though I've never had to dry a fully-immersed iPhone.

  • by computer_tot ( 5285731 ) on Tuesday February 20, 2024 @04:16PM (#64255504)
    I remember a handful of years back, maybe 6-7 years ago, social media and tech websites were awash with the new wisdom that putting your phone in rice was a bad idea. That it was scientifically proven that rice and blow dryers were bad for drying phones.

    I got curious about this and started following the blog links. Which led to other blogs, which led to other articles, which led back to more blogs. And so on. Eventually I traced this new "scientific" wisdom back to a company which (you guess it) sold a proprietary service which they claimed would dry out wet smart phones. They claimed their studies had shown rice left particles inside phones that would damage them worse.

    However, if you read the fine print on their publication they admitted they never tested their processes (proprietary or the rice trick) on real cell phones or damaged electronics, only plastic models.

    As far as I can tell, all of those blogs, social media posts, and tech articles from that period referenced that one scam company which admitted they'd never actually tested their claim.

    Which makes me wonder if this is more of the same, Apple trying to get people to buy a new phone or bring it into an Apple shop for repair rather than fixing it at home?
  • by cwatts ( 622605 ) on Tuesday February 20, 2024 @04:18PM (#64255510)

    If you drop your phone in water, this method will rescue it most of the the time:

    1) Turn the phone off immediately.

    2) If it was salt water, rinse the phone in fresh water or alcohol

    3)Take the phone to the car wash. Use that super strong vacuum to suck as much water out of the phone as you can.

    4) Go to work, and put the phone in the machine room (or iunfront of an air conditioner for the rest of you), preferably in front of the fastest coldest air vent you can find. Return every 12-24 hours and shake the phone vigorously. At the end of 72 hours, turn on the phone. If it appears to work normally, go ahead and charge it. The longer you keep it in the cold room, the better.

    This works because cold air is drier than warm air, and it will dry the inside of the phone fastest.

    Never use rice, it's disgusting. Silica gel works, but it's easier to get air into your phone than those little rocks.

    If you try this, let us know how you fare. People never believe me when I tell them this, until they actually try it. It almost always works.

    csw

    csw

    • If you drop your phone in water, this method will rescue it most of the the time

      Or the 2024 version: if you drop your phone in water take it out of the water and keep using it. Don't attach the charge cable until it's dry or it won't charge.

      It is funny blowing people's minds that phones are mostly waterproof these days. You see outright gasps if you go on holidays and jump off a boat with your phone in hand and take a selfie while swimming in the ocean, or if you piss off a girl at Octoberfest and she dunks your phone into a stein, that said the reaction of the people around me weren't

    • by olau ( 314197 )

      You have a bug in your recommendation. Cold air only works if it's warmed up. Hot air can store more moisture and probably also makes condensed water evaporate faster.

      But agreed on ventilation. Just use a cheap desk fan and point that at the phone. I use that to dry out my children's boots and gloves and other clothing.

  • by nomadic ( 141991 )

    You'll pry my delicious iPhone fried rice out of my cold dead hands

  • I would recommend Uncle Ben's
    But these days that would be riceist!

     

  • by TwistedGreen ( 80055 ) on Tuesday February 20, 2024 @05:55PM (#64255758)

    Aren't most iPhones IP68-rated? That first number in this rating is the dust ingress rating. A dust ingress protection rating of 6 is supposed to mean "dust-tight."

    It may not be a good idea for removing moisture, but I don't see how it's going to cause any harm. Leave it to Apple to just create more FUD around their products.

  • "Time is crucial in these situations, as the most important thing is to prevent the water from damaging the electronics inside the phone."

    Conformally-coating that circuit board costs like $0.03 each unit. That little bump in your BoM could've saved you this headache and embarrassment of having to make your users look stupid.

  • Don't swim with your iPhone...crazy idea, huh !

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