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Businesses Apple

Why the Maker of iPhones Must Not Be Named. (wsj.com) 34

It is the dominant American maker of smartphones, a household name to billions and for many makers of high-tech parts their most important customer ever. Just don't ask who it is. WSJ: In Asia, it's surreptitiously referred to as "the fruit company" or sometimes "Fuji," referring to the variety of the specific fruit in question that's cultivated in Japan. Other descriptors include "the three-trillion-dollar company" -- which slightly overstates its market value -- "the honored North American customer" and simply "the big A." In a January securities filing, O-Film Group, a Chinese maker of smartphone camera modules said it estimated a loss of up to $426 million in 2021. One reason was lost business with "a certain customer beyond these borders." Which customer? An O-Film spokesperson didn't respond to the question.

In contrast to Lord Voldemort of the Harry Potter series, the Client Who Must Not Be Named doesn't cast deadly spells or converse with serpents. Its powers, nonetheless, are fearsome. It can award -- or take away -- contracts for electronic parts and services worth hundreds of millions of dollars. That is why suppliers' public presentations and even private conversations hardly ever include the name of the company they're discussing, for fear of offending someone or accidentally revealing competitive information. The reluctance to spell out the remaining four letters beyond "A" is more than just custom. A 2014 court filing related to a former supplier's bankruptcy gave details about its confidentiality agreement with the customer. The supplier, GT Advanced Technologies, promised to pay $50 million for each breach of secrecy, according to the filing. The agreement defined breaches to include not just the usual trade secrets but also the very existence of the relationship.

At an earnings call in June 2020 by chip maker Broadcom, an analyst mentioned, without naming names, that "growth in Q3 from a seasonal perspective" might be lacking. He asked for "some more color around how we should think about the wireless expected recovery into Q4." Broadcom Chief Executive Hock E. Tan immediately knew what was up. He said he understood what the analyst was implying: Broadcom was indeed designing chips for "those big flagship phones" made by "our large North American OEM phone maker." He confirmed the delay in the OEM's products.

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Why the Maker of iPhones Must Not Be Named.

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  • If you tell everyone who the company is without saying their name you still risk offending or whatever.
  • Who in their right mind would ever say anything bad about a customer? I mean if you treat your customers poorly, you will lose their business. How hard is this?
    • These companies that do not even dare to name Them (pun related to Powerpuff Girls' Him) are not the customers - they are the suppliers. The tight grip on anything related to manufacturing and the demanding cost of keeping the relationship makes them fear any change on the customer's way of doing things. Them are very paranoid, and with reason. There have been so many leaks that undermined their keynotes.

      Anything that is done for this customer is probably locked away in a separate room, with strictly secur

    • by fermion ( 181285 )
      This is pretty lame clickbait for the WSJ ad it is supposed to be targeted at sophisticated person of business. From a big company point of view, one donâ(TM)t want suppliers bragging as one does not want to be an ad fooil. Also, one doesnâ(TM)t want you specifications inadvertently leaked. When I was in manufacturing, we had all the known names. Because each had a different product spec, and price point, it was important to keep the name secret. Likewise when we bought equipment we would see samp
  • Looks to me like the problem is down to the general overblown size of the whole gimmicky phone market itself.

  • ...that the major international tech companies are indeed conversing with serpents. As for magic, by right, Microsoft should have been broken up in the mid-1990s for a multitude of antitrust violations. I'd argue that if spells weren't involved, potions involving questionable ingredients of some sort were.

    • But I like the substance of your post and even wish it had been FP.

      My response is somewhat tangential, however, though related to my long top-level comment about freedom (which appears below in the discussion). (When I started writing it, there were no comments on the story.) I think the primary basis of breaking up the monopolies should be how they block free choice as measured by market dominance. The path to "higher retained earnings" should lead AWAY from killing choice. In your example, that's mostly t

    • What part of :

      Ph'nglui mglw'nafh *pple R'lyeh wgah'nagl fhtagn

      does the Wall Street Journal not understand?!!

      It's right there in the fine print on all their supplier contracts. [reuters.com]

      • by jd ( 1658 )

        Ya na kadishtu nilgh'ri stell'bsna Microsoft,
        K'yarnak phlegethor l'ebumna syha'h n'ghft,
        Ya hai kadishtu ep r'luh-eeh Gates eeh,
        s'uhn-ngh athg li'hee orr'e syha'h.

        ph'nglui mglw'nafh Google Fomalhaut n'gha-ghaa naf'lthagn

        Y'ai 'ng'ngah, Yog-Apple h'ee - l'geb f'ai throdog uaaah.

  • Interesting story. But does the "meaning" part of "meaningful" include knowing about the provenance of the smartphone you are buying? At least that's my initial reaction.

    Have to expose my bias? I think the answer is yes, at least in the case of any customer who cares to ask. If that is part of your decision criteria, then you should be able to find out if the price of the product reflects the use of discounted prison labor, just to cite one example that's getting a lot of attention these days.

    And I even hav

  • Apple is using secrecy to hide anticompetitive behavior? We should eliminate trade secrets.
  • Comment removed based on user account deletion
  • of components? Such as Chinese slave labor or places with harsh working conditions and low wages.

  • by gTsiros ( 205624 ) on Monday March 07, 2022 @12:26PM (#62333711)

    No, your honor, I did not mention the name of the company, I only gave enough information for my listener to identify it.

    Am I mad? Aren't those two carrying the exact same meaning?

    No your honor, I didn't tell him to shoot himself, I told him to point this gun at himself and then shoot with the gun.

    • This situation can arise when a customer is initially small enough to maintain confidentiality, but as it becomes an ever-larger customer, it gradually becomes a farce.

      That said, even trivial obfuscation is quite helpful to avoid low-effort business intelligence gathering, i.e googling "Apple."

    • not for the unsuspecting consumer who may be browsing the financial news. A Pee Pee Elle (Ee) is mostly worried of how Taiwanese and Chinese companies associate themselves with the brand, and the brand wants to distance themselves from potential suicides out of company buildings out of slavery-type working conditions, or use of dirty metals, or the fact the company uses 10% renewables for it's 10% Apple production while the remaining 90% energy are coal-based. Also, it's not like Apple likes to brag they us

    • Sure it flies in court. It's written into a supplier contract so if the CEO says it in an earnings call, his company is in breach and liable to civil penalties.

      If the CEO of a public company in an earnings call says "Apple signed a big contract with us for foldable touch screens", that will not only elevate his own stock price but will start rampant speculation about Apple's next release of the iPhone which keeps Apple from controlling the market which is their core strength. Subsequently if a CEO says

  • Why the Maker of Nih Must Not Be Name

    . . .it always ends in a hilariously disaster . . .

  • Not naming something just proves how insecure certain people are.

    Considering the article is from WSJ, who is more interested in click bait then actual stories, I'm not surprised at this non-issue.

    • The context of most of these conversations are such that a company would not publicly name a customer or competitor. In the last example, companies are very hesitant to give out details of anything in an earnings call. I really do not see what the deal is.
  • Apple doesn't "make" anything. They design products and write the OS for them.
  • by awwshit ( 6214476 ) on Monday March 07, 2022 @01:53PM (#62334017)

    Don't talk about Fight Club.

    • by Tablizer ( 95088 )

      Rule #1: Don't talk about Fight Club.

      Rule #2, excessive use of Rule #1 produces Rule #3: The Streisand Effect.

  • It's hilarious how pathetic /. commenters have become.

    You don't allow your name to be used by your vendors for a number of reasons:

    1. it could be seen as an endorsement. In a way it is, because it shows your quality is Good Enough for Apple and that you have a modicum of competence and financial stability,
    2. From a supply chain point of view, you don't really want others to know who you're working with. They become targets for espionage.
    3. By making sure they can't name you explicitly, you throw all claims

  • by PPH ( 736903 ) on Monday March 07, 2022 @03:41PM (#62334343)

    ... and he will appear.

  • ASSHO. Don't seem to be enough letters to begin with.

  • True story, for your amusement:
    In a previous life, I was a mechanical engineer developing new devices at a product development consultancy. Our company had been hired by a medical device company to develop a new (2.0!) version of an existing medical device, but the client's CEO - Neil - turned out to be paranoid, dictatorial and, quite likely, sociopathic. Unlike Apple, the wider world probably didn't give a crap what new product they were developing - it was a decidedly unsexy, niche B2B thing, but accordi

  • If I can't talk about my transaction partner, then their behavior cannot be influenced by market forces. Silence helps the abuser.

    If you're good enough to buy from, then you're good enough for other people to know I bought from you.

    Especially for any publicly traded business. Investors should be able to perform due diligence (investigate a company's actions) before owning a share.

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