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Apple

Apple Finally Lets You Report App Store Scams (theverge.com) 8

Apple will now let you directly report a scammy app from its listing in the App Store with a new-and-improved version of its "Report a Problem" button. The Verge reports: As Richard Mazkewich and scam hunter Kosta Eleftheriou point out on Twitter, the button has not only returned to individual app listings for the first time in years, it now includes a dedicated "Report a scam or fraud" option in the drop-down menu. Until iOS 15, the only way you could find this button was to scroll all the way down to the bottom of the Apps or Games tab in the App Store, get kicked out to a website where you'd need to re-sign in. Then you could pick from "Report suspicious activity," "Report a quality issue," "Request a refundâ or "Find my content." None of the options offered a clear way to report a scam, and the "Report suspicious activity" would redirect you to Apple Support instead. To add insult to injury, Apple would only let you report "a quality issue" if you'd already paid money (and thus fallen for the scam). But now, it seems like every free app with in-app-purchases appears to offer the "Report a Problem" option. I checked a handful of apps I've never paid for (but could have) and they all displayed the button. You'll still get kicked out to a website where you'll need to sign in, but overall this seems like a step forward.
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Apple Finally Lets You Report App Store Scams

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  • Why they didn't allow this previously, and what lead them to make this change, specifically?
    • by fazig ( 2909523 )
      Being a cynical realist:
      Paying lip-service to the pretense of careing about the protection of their customers.
      Because that was pretty much their entire spiel when it comes to not allowing 3rd party app stores, which were supposedly full of scams and security holes.
      But since there were plenty of scams already in their own store that eluded their vetting process, you could call them out on their hypocrisy and strawmanning. But now, since they put some of the power in the hands of the user to go after scams
    • by shanen ( 462549 )

      Visiting this discussion curious why it got so little discussion. Your FP seems well considered and thereby counts as evidence against my premise that bad FPs are part of "the big problem with Slashdot" these years.

      You only got one reply, and it also seemed well considered. And then the discussion lay dormant, and now the story is about to fall off the top page of Slashdot and into oblivion...

      Maybe there aren't any iPhone users on Slashdot today? Or something?

      Anyway, I mostly agree with the reply you receiv

  • I thought you could report "app stores" *themselves* as scams!
    Or at least apps that ask for money for a copy instead of for the actual work.

    I'm sorry. I just came over from Sanity Land, and am too used to package managers and open source and people actually working for their money.

  • Route those complaints to something other than /dev/null.

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