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Iphone IOS IT Technology

iPhone Owners Irate After iOS Update Bricks Cellular Data (tomsguide.com) 154

According to several reports, iPhone users around the world who have upgraded to the latest version of iOS are finding that it cuts off mobile data services. From a report: One Twitter user @kevbruh says that "Apple update 12.1.1, I had no cellular data. I tried inserting my SIM card again, hard resetting my device, and tried resetting the network settings. Nothing happened and the problem persists." In addition to North America, similar issues are being reported in South America, Europe and Asia. Other iPhone owners are reporting that they can't make or receive calls and others are saying that they can't text or receive texts. [...] Many more iPhone users have come forward on Twitter claiming that they are having connectivity issues related to iOS 12.1.2. Apple is advising some to try to update their carrier settings using this guide.
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iPhone Owners Irate After iOS Update Bricks Cellular Data

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  • Thimk Different (Score:5, Informative)

    by PopeRatzo ( 965947 ) on Tuesday December 25, 2018 @12:15PM (#57857668) Journal

    Merry Xmas from all of us at Apple.

  • by Anonymous Coward on Tuesday December 25, 2018 @12:17PM (#57857684)

    Oh, you mean "breaks".

    JHMFC.

    • by nyet ( 19118 )

      Even worse, he'll never correct it.

      • by Anonymous Coward on Tuesday December 25, 2018 @04:09PM (#57858634)

        A large number of stupid people will not understand the connotation of "turns it into a brick," and think that "bricks" is just a trendy way of saying "breaks," and will use it like that all the time.

        And....it will become correct.

        I hate this about the English language. It is democratic. And the majority are idiots.

        My sense of irony inclines me to figure out how to incorporate into this post phrases like "this begs the question," "I could care less," "i should of," "for all intensive purposes," "the proof is in the pudding," etc...
        but I just can't make myself do it. Too many people will read it and not know it is wrong, and I will be reinforcing the problem.

        • by Anonymous Coward

          Here here!

        • by e3m4n ( 947977 )

          remember several years ago when Websters added 'figurative' as part of a definition for 'literal' because too many people were misusing it?

    • That's what "it just works" always meant; it just works, or it doesn't, there is nothing you can do to help.

      The phrase is more of a code about not being able to service it yourself than it is an actual claim about features or uptime.

    • The cellular data feature is bricked because resetting doesn't work. That is what bricked means. That the device or feature is not just broken but completely non-functional and not user repairable.

  • Oh Apple (Score:5, Insightful)

    by bobstreo ( 1320787 ) on Tuesday December 25, 2018 @12:24PM (#57857720)

    your update quality control seems to be approaching Microsoft levels.

    If Jobs was still around, there would be no Christmas for any employees until this was fixed, and there would probably be some people thrown out of windows as part of their separation package.

    • by Anonymous Coward

      there would probably be some people thrown out of iOS as part of their separation package.

      FTFY.

    • It just works! No, wait, you are holding wrong. Stupid users.
    • by antdude ( 79039 )

      Apple should hire me since I am very stubborn, picky, etc. like with QA. Companies don't care and want to hire about QA too. :(

    • The summary mentions users having problems on two different updates. So one of them didn't happen at Christmas and was fixed with the release of the next update.

    • Jobs was far from the master of design and QA management that people keep trying to make him out to be these days. Yes, he was better than most and got more from his organization than many others, but he still had his travesties of customer support and design decisions:

      "You're holding it wrong"
      Denying the cracks in the G4 cube case forever as lines left over from the injection mold process, when they would show up after the product was being used
      Releasing Final Cut Pro X when it couldn't even talk to Final

  • by raftpeople ( 844215 ) on Tuesday December 25, 2018 @12:29PM (#57857744)
    now they removed "cellular data"
  • by Anonymous Coward on Tuesday December 25, 2018 @12:30PM (#57857754)

    Cook's "leadership" has resulted in Apple being the source of increasingly mediocre products and software. The quality of this stuff is so bad that smart people are looking for alternatives in a very earnest manner, and I am in that group myself.

    Seriously, how long are stockholders and the Apple Board going to allow this to go on ?

    Apple is heading toward the abyss which is MUCH harder to get out of than it is to sink into. That abyss will taint the company so badly that the company will be lucky to survive, despite its vast cash reserves, which were earned before the influence of the truly incompetent Tim Cook had its full effect.

    • Here here! And take Jony Ive with his simple elegance (who needs upgradability and ports?) with you!

      • And take Jony Ive with his simple mindedness (who needs upgradability and ports and good-looking 3D icons and lovely desktops and Mac Pros that are upgradable?) with you!

        FTFY

        Jony Ive is a suppurating cancer on the face of every product / artwork he's ever touched at Apple.

      • Ease back on the sauce, dude. You can't even tell if you're coming or going anymore, or if you took yourself with you.

    • Your conclusions are valid, but the cause you state is not.

      Problem: Steve Jobs is dead.

    • To be fair, phones have pretty much peaked. Everyone has reached the point where the only way they can appear to make improvements is just to just change things for the hell of it and break stuff (like in most other mature tech markets). If Jobs were around, he'd be investigating new markets.

      Just wait and see what happens with the Mac when they try switching to ARM. I'm sure that will be a lot of laughs.

    • Seriously, how long are stockholders and the Apple Board going to allow this to go on ?

      Huh? They must be loving it. Look at Microsoft, can't release the October patch without deleting user files and suddenly their stocks shoot past Apple. Based on this if Apple released a patch that caused all devices to suddenly explode I expect shortly after their company value to be worth more than that of the VoC at peak. Share holders are just that stupid.

      And worst case they can just rename themselves Apple Blockchain Computers (nicely short for ABC and a direct competitor to Alphabet) and the stock junk

  • by 110010001000 ( 697113 ) on Tuesday December 25, 2018 @12:31PM (#57857758) Homepage Journal
    We have AI now, so this kind of thing isn't possible because computers are intelligent. Must be user error.
  • This is the best way to get rid of robocalls.

  • by Anonymous Coward on Tuesday December 25, 2018 @12:46PM (#57857824)

    was so that you controlled what hardware went into them, so shit like this didn't happen?

    You know, one of my friends was recently complaining to me about their latest Apple experience. Apparently they'd bought one of the newer MacBook Pro units (which wasn't cheap- it was well over $3500 CAD) and the unit came with a yellow tinted display. Since the unit was going into graphics design, this was unacceptable and it got sent back and replaced with another.

    That unit suffered from some pretty bad backlight bleed, but the colors seemed OK. It too got sent back for a third laptop, which had a slightly blueish tint instead. Finally, the fourth laptop they got seemed to be pretty good- until the WLAN started dropping less than a week later and one of the shift keys started flaking out.

    They landed up outright returning the unit and buying a Lenovo instead- which, from what I heard, was perfect OOTB the first time and just worked.

    Anyways, what I found most interesting about this was that the display had observably different visual issues each time. Apparently the one with the backlight bleed also suffered from some slight display ghosting and the one with the blue tint had a problem with noticeable burn-in after less than 10 minutes showing the same thing on-screen... all of which suggests that Apple is using different panels for the same computer with the exact same model number.

    If this is true, it would also explain how some people are affected by iOS update issues while others aren't. Despite the same model of phones, the internal hardware is different (either due to supply issues or penny pinching). For such premium devices, you'd think this wouldn't be an issue. If a Apple can't guarantee the hardware you're getting and whether or not that device will continue to function properly in the future, then it he prices they're charging for this stuff are outright absurd- the only thing more absurd than that is that people apparently keep buying this stuff.

  • Root cause (Score:5, Informative)

    by ReneR ( 1057034 ) on Tuesday December 25, 2018 @12:53PM (#57857846)
    is companies like Apple locking things down, to hinder third party repairs, users installing their own software, or even worse people porting Linux to their iDevices, and making sure nobody can make revenue out of the controlled wallet garden. So instead of amazing new features, they spend so much efforts on lock down and pseudo security, that they more often than not start to randomly break fragile things for normal users. On the MacBooks they even lock the iGPU away from Other OS, not to mention the T2 chip hiding the SSD, ... https://www.youtube.com/watch?... [youtube.com]
    • This isn't just Apple doing this. Just look at Samsung's recent line up with their gimped US devices and massive ads that you can't remove. Buying an "unlocked" phone now is pretty much meaningless when the manufacture is acting like the carrier with all the BS loaded into the device that you can't remove.

      • Huh? I can't find the massive ads on my Note 8... I guess I'm not looking hard enough?
      • ... "unlocked" ... loaded into the device that you can't remove.

        Unlocked doesn't do anything for you unless you're going to replace the OS.

        What else would it even mean?

  • Best performance is attained by gripping it tightly betweenst your butt-cheeks, good fellow.

  • by Mal-2 ( 675116 ) on Tuesday December 25, 2018 @12:55PM (#57857858) Homepage Journal

    This is a great excuse for not being on call today!

  • Since the update, my cell data in the US has been arriving V E R Y S L O W L Y. Apps that normally respond in seconds are taking minutes to load even the basic screens. When my wife's driving and I'm handling navigation, this can become a problem, and not a small one, either.

    • It's the holidays, most people are (not at work, therefore) using much more network bandwidth than normal. Your cell tower or even the server you are using could just be seeing a lot more traffic than normal, so things slow down. But as for this Apple issue, it's quite a funny debacle if you don't own an Apple product...
  • by Solandri ( 704621 ) on Tuesday December 25, 2018 @01:08PM (#57857896)
    If only iPhone owners had a way to revert to an older version of iOS. But Apple in their infinite wisdom decided the extra security (and lower maintenance) of forcing everyone onto the same version was more important than having a safety net in case of a screwed up update. (I'd throw in a barb at Microsoft and Windows 10's automatic Updates here, but at least they still allow you to uninstall select updates that cause problems.)
  • Hey (Score:5, Funny)

    by AndyKron ( 937105 ) on Tuesday December 25, 2018 @01:12PM (#57857918)
    Apple: It just works
  • Comment removed based on user account deletion
  • The police are offering to help out for the holidays, so just go ahead and bring that totally not stolen iPhone that stopped working in to your friendly neighborhood police station and theyâ(TM)ll get right on it.

  • The only reason to have a Apple Product is to show that you have enought cash to throw it out of the windows to buy an over-priced under powered with 2-3 years retarded features compared to alternative products!

  • Looks like Apple found a software workaround for the Qualcomm patents.

  • I have been reading /. for a very long time -- longer than I can remember. Over the last four years, the quality of the posts on this forum have become increasingly poor. It used to be that we would make fun of MS back when Bill Gates was depicted as a borg and we laughed like self-righteous fools. The target has turned to Apple and Google. Often the posts about Apple or Google are pretty thin such as this one. The article in question is from Tom's Guide who quotes Forbes (why not just take it from the
  • I can't send pictures in text messages anymore. Spent an hour on the phone with AT&T Monday and they had me try everything they could think of. They told me to go to the AT&T store and get a new SIM. Looks like it's not just my phone after all.

Their idea of an offer you can't refuse is an offer... and you'd better not refuse.

Working...