iOS 9.3.2 Bricking Some 9.7-inch iPad Pro Devices With 'Error 56' Message (macrumors.com) 35
An anonymous reader writes: iOS 9.3.2 is causing problems for some 9.7-inch iPad Pro owners, with multiple users reporting issues shortly after installing the update over the air. Affected users are seeing an "Error 56" message that instructs them to plug their devices into iTunes. Apple has issued a statement to iMore, simply stating the company is "looking into a small number of reports" regarding this issue. The statement reads: "We're looking into a small number of reports that some iPad units are receiving an error when updating the software. Those unable to restore their device through iTunes should contact Apple support."
So last week (Score:2, Funny)
I already upgraded my devices to Error 59
Would break usability in mobile-only households (Score:2)
That would break the feature introduced in iOS 5 that allowed iPhone and iPad to enter mobile-only households, which have no Mac or Windows PC on which to run iTunes. One of my co-workers was mobile-only. Or would Apple direct mobile-only users to the nearest Apple Store or Apple authorized dealer?
Re: Would break usability in mobile-only household (Score:2)
Yeah, I recently bought a used 5s for testing work, based on the claim that iTunes wasn't required. There is an Apple Store in this State but it's almost two hours away.
Apple Store vs. Apple Authorized Reseller (Score:2)
In addition to Apple's own retail stores, Apple partners with franchised stores called Apple Authorized Resellers [apple.com]. For example, Fort Wayne, Indiana, is 90 miles away from an Apple-owned retail store in Mishawaka, but the city has two franchisees: Signature Mac on the north side and Simply Mac on the west side.
Re: (Score:2)
Re: (Score:3)
You're assuming that's the problem when the evidence is pointing in an entirely different direction. iOS verifies the download against a checksum before it begins installing, specifically to ensure that the download is complete and arrived as expected. Likewise, it ensures that the battery has sufficient charge to complete the installation, or else requires that you plug the device in first. It's more likely that the problem lies with the installer itself or the hardware for the iPad in question, given that
Is Apple taking QA lessons from Microsoft? (Score:2, Funny)
Re: (Score:3)
Re: (Score:2)
The more complex the system, and the more users a system has, the more critical bugs will escape unnoticed. With that said, this means that there is at least one hardware configuration that they don't have as part of their automated testing pool (I assume that they do have at least "does it boot" automated testing and aren't relying 100% on dogfooding to catch these issues).
On the flip side, it could be that their testing fleet is busy doing tests for the upcoming major release, and that they don't have o
Re: (Score:1)
why does it matter how many users a system has?
Re: (Score:2)
Exactly. More to the point, the more configurations (where the definition of "configurations" includes even subtle things like what apps are installed or what preferences somebody has chosen), the greater the odds of at least one person hitting any given serious bug, and the greater the number of people affected by such an unusual bug.
For example, in the early part of the 2000s, Apple made single-digit millions of Macs, and there were probably low double-digit millions in active use. There are now over a
Re: (Score:2)
It's not just Apple and MS. :(
test (Score:1)
test
Re: (Score:2)
I don't think it worked. Your post never showed up on my screen.
Comment removed (Score:4, Funny)
Re: (Score:2)
My Password is ******** ... is it converting my password to stars correctly. ?
Re: (Score:3)
How bad is thier QA.... (Score:2, Insightful)
Re: (Score:2)
Like at least Microsoft can blame a wide range of devices. How many iPads can their possibly be?
Over 300 million.
Ohh, you mean how many iPad models. Considering that not all but just a few units of a single model are affected - what's your point exactly?
Bricking up the walled garden? (Score:2)
It's one thing to buy a nice walled garden.
It's another for the contractor to come around a bit later and brick up the entrance.
Really Headline? Misleading (Score:5, Insightful)
Re: (Score:3)
Bricking doesn't apparently mean what it used to. There is no evidence to support that this is completely unfixable.
Thank you for pointing that out. I hate the bastardization of IT lingo.
Re: (Score:2)
You keep using that word. I do not think it means what you think it means.
FTFY
Missed this, now restoring (Score:2)
The problem with working nights is you get out of sync with the rest of the world. I updated the phone on Tuesday, no problems, so I figured I'd just do the update on the iPad and move on. Now I get to restore my shiny new iPad Pro to factory defaults. Looks like one issue with restoring is that the iPad isn't waiting for the 1.94GB download to complete, so it restarts, causing iTunes to stop downloading until you go through the whole EULA again. Fingers crossed it will complete the load before bedtime.
I'd