Mark Wilson writes: Apple has a lot of support at the moment for its stance on encryption and refusing the FBI access to an iPhone's contents, but it's only a couple of weeks since the company was seen in a less favorable light. There was quite a backlash when users found that installing an update to iOS resulted in Error 53 and a bricked iPhone. Apple initially said that Error 53 was caused 'for security reasons' following speculation that it was a bid to stop people from using third party repair shops. iFixit suggested that the problem was a result of a failure of parts to correctly sync, and Apple has been rounding criticized for failing to come up with a fix. Today the company has issued an apology, along with an update that ensures Error 53 won't happen again. But there's more good news ... If you were talked into paying for an out of warranty replacement as a result of Error 53, you could be in line to get your money back.