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The Internet Bug Communications Desktops (Apple) Windows Technology

Skype Issues Software Fix For Windows and Mac Users 61

jbrodkin writes "Skype has released a new version of its Windows software to fix the problem that has kept some Skype users from logging in and making calls yesterday, and plans to issue a similar update to Mac users later today, the company said. Skype, which is in the process of being sold to Microsoft for $8.5 billion, previously gave users instructions on how to fix the problem, which involved deleting a 'shared.xml' file. While Windows and Mac users are being given a software fix, Linux users still have to fix the problem manually (but they can handle it). Still unknown is what caused the Skype outage. Skype said it affected only a small percentage of users, but hasn't explained the cause. Skype has at least updated its status page to reflect the outage, however. Even after issuing yesterday's fix instructions, the status page had claimed for a while that sign in and registration were 'all working normally.'"
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Skype Issues Software Fix For Windows and Mac Users

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  • I was hoping Skype would take the opportunity to update the 2 year old Linux version (which did NOT crash and could dial without problem to non affected users). We don't all use Ubuntu.

    • Actually, there's version (Beta, of course)

    • is packaged for Ubuntu, Debian, Fedora and SUSE.

      I personally like how the Linux version is neglected, because it doesn't get all the faddy junk features.
      Last time I saw win skype, it looked worse than QQ.

    • Careful what you wish for. Us Mac users finally got an updated client and it is the worst piece of shit software I've used in a long time. I reverted to version 2.8. If they force us to upgrade to that new abomination of a client, I'm going to do everything I can to break my dependency on Skype.
  • Where's the fix for Linux? Surely that was affected as well?

    Wait, Linux only has version 2.2 Beta and they are up to version 5 on Windows & Mac? Never mind...
  • Isn't this the automatic patch that they mentioned yesterday? It fixes the same issue people were having before, but without the manual operation of:

    1.If the Skype icon is displayed in the system tray at the bottom right of the screen, right-click it and select Quit.
    2.Click Start, type "run" and press Enter. (On Windows XP: Click Start and then Run.)
    3.Type "%appdata%\skype" and click OK.

  • Didn't someone just announce they had cracked Skype encryption? Could this be because of that?

  • Like Linux users need their egos stroked any more... ;)

  • Skype said it affected only a small percentage of users...

    Have you ever noticed how often you fall in to that famous "small percentage" of users?

    Lotteries also only pay off a "small percentage" their players, but somehow I don't end up in that small percentage group nearly as often.

    Moderation hint: Insightful+1.

  • A while ago I upgraded Skype to version 5. Lo and behold... my history list was gone! Disappeared!

    In place of the history list, where I could go and see all my incoming and outgoing calls in chronological order, and listen to ALL of my voicemail, what did it have? It had some kind of bollixed-up system whereby I had a list of "recent" calls, (but only recent... the ability to see long past calls was not there) and other than that, I had to click on a "contact" to see the calls I had received from that co
  • Screw Skype. XMPP Jingle is where it's at: Standards for the win. We don't need Skype to get this functionality.
    • so help me out. what's a good solution to do video/voice/chat over xmpp that works across linux/mac/win ? (serious question)

  • I thought linux users were supposed to be able to just read the code, figure out what was wrong and compile a fixed version themselves. I thought they wouldn't have had to wait for directions from skype on what to do. Or was the problem trying to read Microsoft code and figure out where the noodles are all going?
    • Here's an idea for you - find out a little more about what you are talking about before you write anything. It'll mean less chance of looking like a plonker.

      The Skype program on ALL OSes is *CLOSED SOURCE*! That means that nobody, apart from Skype people, get to see the source code.

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