An anonymous reader writes "After its recent bait and switch, AT&T went ahead and threatened someone emailing the company CEO about customer service concerns, namely with a query about tethering and eligibility rates. The email author also put up a voicemail recording of the company's response and how he managed to contact the CEO in the first place — through The Consumerist."
As Engadget notes (as does the complaining customer's updated page
), AT&T did at least offer an apology
for the threat of legal action, which the company says was unauthorized.