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Media (Apple) Businesses Media Handhelds Apple Hardware

Dell Offers $100 For Old iPods 453

Mz6 writes "Dell unveiled an offer that grants music player customers a $100 rebate on a 15GB Digital Jukebox when they send in an Apple iPod music player to be recycled. 'We want to help drive further awareness of the products we have available and...the plusses we have to offer,' said Dell spokesman Jess Blackburn. Thus the iPod offer 'is a way to call out what separates us from the understood leader in this particular market.' Dell is also offering free shipping, free software, and 25 free songs through MusicMatch and brings the overall cost for the DJ down to $99." Helpful tip: If you have a dead iPod, do the rebate offer, and sell the Jukebox on eBay.
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Dell Offers $100 For Old iPods

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  • hmm (Score:5, Funny)

    by Mr. Spontaneous ( 784926 ) on Thursday July 01, 2004 @02:02PM (#9584514)
    Suddenly taking the burden of my friend's dead iPod off his shoulders doesn't seem so bad...
  • by Tezkah ( 771144 ) on Thursday July 01, 2004 @02:03PM (#9584518)
    Helpful tip: If you have a dead iPod, do the rebate offer, and sell the Jukebox on eBay.

    Why, thats dishonest!

    PS: Anyone have a dead iPod they want to send to me?
  • Why? (Score:5, Insightful)

    by amigan940 ( 702577 ) <dan@theamigan.net> on Thursday July 01, 2004 @02:04PM (#9584536) Homepage
    I don't know many people who would want to trade in their iPod for a largely inferior product...besides, low cost becomes a non-issue when you've already purchased the higher-priced product.
    • Re:Why? (Score:4, Interesting)

      by zangdesign ( 462534 ) on Thursday July 01, 2004 @02:33PM (#9584906) Journal
      I disagree - I have a 5Gb iPod with a dead battery (replacement costs around $98). While I prefer the Apple interface, there are no other special features about the iPod that aren't duplicated in the Dell player. I don't buy music online (RIAA won't get my money, period) so I'm not losing anything there.

      This sounds like a win-win situation for me.
      • Re:Why? (Score:3, Insightful)

        While I prefer the Apple interface, there are no other special features about the iPod that aren't duplicated in the Dell player.

        AAC support (including but not limited to FairPlay), contacts and calendars, text notes, on-the-go playlists, auto-sync your whole library or one or more playlists, an alarm clock, FireWire, a 25-minute skip buffer, that cool solitaire game, and a partridge in a pear tree.

        (The Dell site didn't say anything obvious about a skip buffer. If it's got one, scratch that one off the l
        • Re:Why? (Score:3, Insightful)

          by dougmc ( 70836 )

          a 25-minute skip buffer

          Hard drives do not `skip'. So there's no need for a skip buffer.

          However, it's possible that a jolt or something could stop the hard drive from delivering data for a second or two -- in that case, a few seconds of buffer space would be a good thing. (However, any jolt that's this strong risks damaging the hard drive itself, stopping it from delivering data forever.) But 25 minutes would be silly -- one minute would be far more than enough.

          The reason that you'd want 25 min

      • Re:Why? (Score:4, Interesting)

        by Daleks ( 226923 ) on Thursday July 01, 2004 @03:06PM (#9585295)
        $98? Try $30 [l-f-l.com]. Dell is just trying to make Apple look bad by using this program to advertise iPod problems, which have been grossly overstated. My 1G 10GB iPod still gives me 6+ hours per charge. I know at least 10 other people with older iPods and none of them have had battery problems.
      • Re:Why? (Score:5, Interesting)

        by djtripp ( 468558 ) <djtripp@nosPam.gmail.com> on Thursday July 01, 2004 @03:08PM (#9585313) Homepage Journal
        That is for the Apple replacement. If you are mechanically inclined, or have a freind who is, if can cost you as little as $30. [ipodbattery.com] And then if you(or your friend) fries the bugger replaceing it, well the Dell deal is pretty good looking deal. Mac compatability could be an issue, but I'm sure there is some way of hooking it up though USB to the Mac. (This post was by no means an attack on your ability to open an iPod, nor your freinds abaility.)
      • I replaced the battery in my dead iPod for $20. You could do the same.
    • Re:Why? (Score:5, Informative)

      by Some Dumbass... ( 192298 ) on Thursday July 01, 2004 @03:12PM (#9585354)
      I don't know many people who would want to trade in their iPod for a largely inferior product

      Anyone who's been bitten by the battery bug. :)

      Seriously, I own a Dell DJ. The iPod is smaller and has more features. Some of the extra features don't matter to me (AAC support, breakout game) and some do (works as a standard USB mass storage device). The UI of the two players is pretty similar, and touchpad vs. scroll wheel is a matter of taste (I prefer the scroll wheel myself).

      But then there's the battery life. The DJ really does have twice the battery life, and the battery should last longer as well. That might just be enough to convert some people. My boss' iPod is down to about a 3-hour battery life after a year, and I know he's thinking of trading in for something else.

      On a semi-related note, if you want to find out about non-iPod players, go to the manufacturer's web board. You'll learn a lot. In the case of the DJ, which as an owner of one I know something about, there are some plusses and minuses which are not in the early reviews. For example, you can now transfer both music and data off the DJ to your computer, and yes there is now an inline remote with an LCD. On the other hand, there have been some hard-drive problems (a "click-of-death"?) with the DJ which were bad enough that Dell went and got a new supplier for those drives. Good stuff to know if you're planning to buy, right? Remember, almost every review out there is out of date. Most players have more bugfixes or enhancements than those old reviews will mention.
  • Hmm... (Score:4, Insightful)

    by arieswind ( 789699 ) * on Thursday July 01, 2004 @02:04PM (#9584537) Homepage
    'We want to help drive further awareness of the products we have available and...the plusses we have to offer,' Or maybe, they just want to get more ipods off the market, and more of their digital jukeboxes in consumers hands
  • by Anonymous Coward on Thursday July 01, 2004 @02:04PM (#9584541)
    But can the Dell unit seamlessly plug into a BMW? That is the question!

    First post on /. woo hoo... even tho I am a coward. ;)
  • Not so great..... (Score:5, Insightful)

    by Osgyth ( 790644 ) on Thursday July 01, 2004 @02:04PM (#9584544) Homepage
    It's a $100 REBATE. Means you still have to buy Dell's crap.....
    • by FlipmodePlaya ( 719010 ) on Thursday July 01, 2004 @02:10PM (#9584616) Journal
      From my limited knowledge, the DDJ isn't at all bad. It's made by Creative, I believe, and I hear good things about their Zen line of players. The price is pretty good (there are cheaper), and the remote is a nice touch.

      Note that I'm far from a Dell fan.
  • What BS (Score:5, Insightful)

    by GillBates0 ( 664202 ) on Thursday July 01, 2004 @02:05PM (#9584552) Homepage Journal
    We want to help drive further awareness of the products we have available and...the plusses we have to offer,' said Dell spokesman Jess Blackburn. Thus the iPod offer 'is a way to call out what separates us from the understood leader in this particular market.

    Typical marketspeak. It just has to contain a lot of "good words" like plusses, drive, offer...it doesn't have to mean anything.

    It just makes them look desperate more than anything else. Come out with a superior product, and people will automatically aware of the "plusses" they have to offer.

    • Re:What BS (Score:5, Interesting)

      by gregfortune ( 313889 ) on Thursday July 01, 2004 @02:31PM (#9584880)
      Come out with a superior product, and people will automatically aware of the "plusses" they have to offer.

      Historically, this has not been true... VHS/Betamax is a classic example, but any product can fall victim to superior marketing by the competition. Dell is just taking a shot at the marketing angle. MS has done pretty well with similar tactics and the iPod is well entrenched from a marketing viewpoint. Heck, Linux has faced some tough roads due to the marketing of an inferior product.

      If a product is well advertised, performs *well enough*, and is priced well, it tends to attract the bulk of the market. Perhaps you saw through the marketing or perhaps you are just playing the anti-Dell sentiments ./ seems to harbor In any case, that doesn't mean the rest of the target market will come to the same conclusion.

      Regardless of the quality of their device, Dell *must* market it to even have a chance against the iPod. And if they are able to market it well, it's entirely possible that they might displace the iPod. Remember, most people aren't automatically aware of anything...
  • Helpful hint #2 (Score:5, Informative)

    by uid100 ( 540265 ) on Thursday July 01, 2004 @02:05PM (#9584555)
    what do old/broken iPod's sell for on eBay - more than $100 ?!??
  • Or... (Score:2, Insightful)

    by Anonymous Coward
    Spend 0.99, get a 1 in 100,000 chance of getting a new iPod
  • Keep the iPod (Score:3, Interesting)

    by Jim Hall ( 2985 ) on Thursday July 01, 2004 @02:07PM (#9584568) Homepage

    Helpful tip: If you have a dead iPod, do the rebate offer, and sell the Jukebox on eBay.

    While some may criticize this "editorial" on the Slashdot front page, I completely agree with it. For me, the iPod is a completely natural, easy to use, very functional portable music player. I carry it with me everywhere I go - on the bus to work, on trips, even when hanging out at the lake (just not in the water.)

    Keep your iPod - dump the DJ.

  • by 31415926535897 ( 702314 ) on Thursday July 01, 2004 @02:07PM (#9584571) Journal
    If you have an iPod and you want to get rid of it, I'll give you $100 cash. Then you're not tied into the Dell brand.
  • by x136 ( 513282 ) on Thursday July 01, 2004 @02:07PM (#9584578) Homepage
    Helpful tip: If you have a dead iPod, do the rebate offer, and sell the Jukebox on eBay.
    If it isn't broken, forget it [macobserver.com]. The 15GB iPod is worth at least US$200 on eBay (it sells new for $299), while Dell is only going to give you $100 for it. You could sell the iPod on eBay and get the Dell DJ for free if you were so inclined.
  • by Apocalypse111 ( 597674 ) on Thursday July 01, 2004 @02:08PM (#9584589) Journal
    Step 1: Buy dead iPods from eBay
    Step 2: Buy crappy Dell player from Dell w/ rebate
    Step 3: Sell crappy Dell player on eBay for more than purchase price of dead iPod + crappy Dell player
    Step 4: Profit!!!

    Lather, rinse, repeat
  • When someone usually tries to play off of Apple's magnificent PR machine (i.e. using the "iPod killer" terminology) Jobs either shuggs it off, makes fun of them in the next keynote, or declares an innovation war. Any kowtowing to this ridiculous offer of lesser quality would be ill-advised on apple's part, yet there might be a way to make this a really cool PR event. Possibly a trade in an iPod and get nothing event? (Hey, since we all know nothing is better than a dell!)
  • by The Lynxpro ( 657990 ) <lynxpro@@@gmail...com> on Thursday July 01, 2004 @02:08PM (#9584595)
    Is Dell really paying for the rebate or are they receiving monies from Microsoft? Call me a tin-foil hat wearer, but for some strange reason I have to question Microsoft's $7 billion expenditure on R&D. Me thinks some of that money goes toward their allies to weaken their "enemies." I wouldn't be surprised if Microsoft is funneling cash to Dell to pay for these rebates to lure customers away from the iPod and the iTunes Store and toward a Microsoft controlled relabeling of online distribution of Microsoft WMA files. Its like the U.S. (or the former U.S.S.R.) with its client states, only in this scenario, it is a client corporation.

  • by kaan ( 88626 ) on Thursday July 01, 2004 @02:09PM (#9584600)
    "Dell is also offering free shipping, free software, and 25 free songs through MusicMatch and brings the overall cost for the DJ down to $99."

    As an iPod owner (and a former owner of several other mp3 players), I think this plan is not going to accomplish much for Dell.

    Think about it, nobody has ever said you should by an iPod for it's low cost. On the contrary, it's just about the most expensive player on the market. So who buys one? People who want to be trendy (Apple is way trendier than Dell), and people who want the best mp3 player out there (not trying to start a flame war here, but the iPod interface is head and shoulders above the rest). So by offering free shipping, free songs, etc., I don't see how Dell will be able to woo very many people away from an iPod (even if it's a dead iPod).

    For the people who want the least expensive player out there, or who don't really mind the lesser interfaces of the other players, I don't see that crowd having bought an iPod in the first place, so they won't be affected by this offer either.

    This leaves me wondering, who this offer is really targeted at? It sounds more like a PR stunt designed to steal some of Apple's thunder for owning the digital music player market.
    • Flames? Here's some (Score:2, Interesting)

      by Gothmolly ( 148874 )
      I'll bite:
      not trying to start a flame war here, but the iPod interface is head and shoulders above the rest
      No, you FEEL that the iPod interface is head and shoulders above the rest. I've read in places that the Rio Karma UI is better, or equivalent, to the iPod.
    • It is also PR designed to use $99 and Dell Player in the same sentence. But it makes good sense for Dell to have a product in this category, if somebody is ordering a Dell, I could see this as an easy checkbox to add to the order.
  • My theory, Dell execs didn't want to pay for iPods, so they're just gona trade their worthless Juke whatever's for people's iPods... how underhanded!
  • by chia_monkey ( 593501 ) on Thursday July 01, 2004 @02:10PM (#9584607) Journal
    'We want to help drive further awareness of the products we have available and...the plusses we have to offer,' said Dell spokesman Jess Blackburn. Thus the iPod offer 'is a way to call out what separates us from the understood leader in this particular market.'

    That's kinda funny. First they are nice and vague saying "the plusses we have to offer", but then they go on saying "what separates us from the understood leader". So...to paraphrase..."trade in your superior product for our inferior one. thank you"
    • Actually, what struck me as odd is that the offer page doesn't link to a page describing the Dell DJ and its no doubt many advantages. To find out why the Dell DJ is better than the iPod, I'd actually have to go to the top of the sprawling Dell site and search, which I'm way too lazy to do. The only thing I can figure out is that it has 15gb storage, so it's substantiallly more than the original.

      They don't even have a picture of the DJ that's large enough to enable me to understand how its controls work,
  • by rjung2k ( 576317 ) on Thursday July 01, 2004 @02:10PM (#9584608) Homepage
    Anyone want to wager Dell won't get more than a thousand submissions for this offer?

    How about a hundred?

    Three?

    Bueller?
  • by burgburgburg ( 574866 ) <splisken06NO@SPAMemail.com> on Thursday July 01, 2004 @02:10PM (#9584609)
    As was mentioned in this news.com [com.com] article, Dell is unlikely to get many takers. With a variety of iPods from the mini to the 40GB, with music purchased from iTMS and with all of their songs in iTunes, not many people would probably be willing to put in the effort to transition to the DJ15. Not to mention the size and esthetic differences between the offerings.
  • by teamhasnoi ( 554944 ) <teamhasnoi@@@yahoo...com> on Thursday July 01, 2004 @02:10PM (#9584613) Journal
    What's the most common faults of iPod death? Battery? Hard Drive failure? Dropping? Connecting up to a Windows machine?

    I'm kinda curious - I'm guessing that Dell is destroying these to take them off the market.

    side note: I used to work at a big music store (headquartered in MN) that would destroy thousands of perfectly good pianos and organs to take them off the market, so they could sell more electronic and upright pianos. Can't find a 25 dollar 'you move it' piano in Minneapolis? Thats why..

    • Mine died because I dropped it while it was turning on. It was a year and a half old, but the batterty was still doing pretty good.
      • Mine died because I dropped it while it was turning on. It was a year and a half old, but the batterty was still doing pretty good.

        I thought I had killed mine by dropping several times. I was able to reset it each time though. If you still have it, did you try to reset it?
  • by mattofmacs ( 733442 ) on Thursday July 01, 2004 @02:10PM (#9584614)
    whoever runs the reverse engineering dept at dell is gona feel so stupid when he finds out you can buy them brand new at apple.com even if you do work for a rival company.
  • by erick99 ( 743982 ) * <homerun@gmail.com> on Thursday July 01, 2004 @02:10PM (#9584615)
    I just took a quick look at eBay to confirm what I already knew: any working iPod can be sold for well over $99.

    Cheers!

    Erick

    • Agreed, ebay [ebay.com] showed only one dead ipod for sale, with 13 bids at $75.00.

      This dell/ipod makes no sense. I mean really, is there one person here that would trade a working ipod for a $100 coupon towards anything dell makes? Even if Apple didn't have such a loyal following, on engineering alone the ipod wins. Add in the fact that music from the iTunes music store IFAIK won't download to anything but an iPod and this is a pretty stupid offer. It's like asking a Mac user to switch from OS X to Windows XP. Wha

  • 8-10 weeks (Score:2, Informative)

    by Anonymous Coward
    "rebate checks are ordinarily processed within 8-10 weeks" according to the register [theregister.co.uk]
    "The offer ends on 11 August. Buy then and you might get your cash in the first week of October."
  • by XavierItzmann ( 687234 ) on Thursday July 01, 2004 @02:11PM (#9584623)
    In cubic cm:

    iPod mini: 59
    iPod: 100
    Dell DJ: 156

    The DJ is 164% larger than the Mini and 56% larger than the 3rd generation iPod.

    If your iPod still works, keep it or sell it on eBay. Then dump the DJ on ebay
    If it is broken, Dell is the way to go.

  • by Anonymous Coward on Thursday July 01, 2004 @02:12PM (#9584637)
    I absolutely hate rebate programs like this. Dell has no use for a bunch of broken down iPods which is all they will get with this promotion. All they are doing is proving that they are ripping off an extra $100 from all their customers who don't have a dead iPod.

    This is just like the "trade in any film camera, get $x off a digital camera" where x is a function of the price of the new camera and has nothing to do with the dead film one (disposables don't count).
  • by ballpoint ( 192660 ) on Thursday July 01, 2004 @02:12PM (#9584644)
    when they come to pry it out of my cold, dead hands, and win the fight with my raging teenage daughter.
  • by piecewise ( 169377 ) on Thursday July 01, 2004 @02:14PM (#9584671) Journal
    if you have a dead iPod, do the rebate offer, and sell the Jukebox on eBay.

    ..... in order to afford a new iPod?

    I like the way you work, Dell.
  • by Octagon Most ( 522688 ) on Thursday July 01, 2004 @02:14PM (#9584675)
    This is a brilliant plan for Dell employees to get iPods. Give that promotion manager a raise!
  • by cprincipe ( 100684 ) on Thursday July 01, 2004 @02:15PM (#9584685) Homepage
    Because that's what the Dell bounty offer amounts to.
  • But also 25 free songs from thier music service - that you get to use MusicMatch to access! What a deal!
  • by SiMac ( 409541 ) on Thursday July 01, 2004 @02:17PM (#9584702) Homepage
    I have a 20GB iPod that is dead, because my friend pushed me into the pool while he was drunk/high and I had not emptied my pockets. This still isn't a good deal.

    I could buy a Dell DJ for $200, get the $100 rebate, and sell the DJ on eBay for about $170, so I'd net $70.

    Once I subtract that from the cost of my new 20GB iPod, the iPod would be $300 (I get an education discount).

    I could also just send the iPod to Apple and get everything fixed for $250 flat fee.

    Now, which one do you think I'm going to pick?
  • Rebate (Score:5, Funny)

    by g0bshiTe ( 596213 ) on Thursday July 01, 2004 @02:17PM (#9584705)
    Dell offers $100 rebate for iPods working or not


    Man I just threw away mine too.

    Joke all you want, it's all fun and games till someone looses an iPod.
  • The darn dell digital juteboxes as butt ugly!

    If they could design it so it looks at least halfway decent, then it'd be a possiblity. It looks so darn cheap with the buttons and all. Am I the only one who thinks this way?!?!?
  • In my experience every time I call support it's 30-60 minutes on hold to wait for someone from India to blindly lead you through a newbie script, and then possibly send you a new part. They don't seem to have much problem sending the parts out, but I've often been sent the wrong part. I've also had replacement orders lost or forgotten somehow.

    Add your own horror story, but I recommend avoiding Dell if your time is worth much. I know I'll never choose them again.
  • if you purchased it at the iTunes music store.
  • Bah! "Free" (Score:3, Insightful)

    by sup4hleet ( 444456 ) on Thursday July 01, 2004 @02:27PM (#9584828) Homepage
    "Dell is also offering free shipping, free software, and 25 free songs through MusicMatch"

    It's not free, it's included in the price. Just like buy one get one free is really just a half off sale with a catch (you can't just buy one half off). Advertisers push that "free" crap to make you thin you're getting something for nothing even though they still make a profit. Hey, Free Beer! (you just have to drink it out of a $10 cup).
  • If it was broken...

    And on fire...
  • by Petronius ( 515525 ) on Thursday July 01, 2004 @02:34PM (#9584918)
    ...I mailed my old iPod, my friend told me "dude, you're getting a Dell", I received it with the $100, turned it on, loaded some mp3s and it was like BEEP BEEP BEEP BEEP BEEP BEEP. My music was gone!
    So with the $100, I bought a pink iPod mini. Life is good again. My name is Ellen Feiss. I'm a switcher.
  • by microcars ( 708223 ) on Thursday July 01, 2004 @02:49PM (#9585090) Homepage
    wouldn't that be ironic if Apple had a pallet of dead/destroyed/unrepairable iPods and they sent them all in to Dell?

    I wonder how much money Dell loses when it sells a DJ Jukebox for $100?

    I know if *I* was running Apple, I'd certainly try to take advantage of this fabulous offer!

  • by JLavezzo ( 161308 ) on Thursday July 01, 2004 @03:11PM (#9585344) Homepage
    Since there were reports a couple weeks ago that theves are targeting iPods, sounds like Dell wants to make it easy to fence them!
  • by catwh0re ( 540371 ) on Thursday July 01, 2004 @03:23PM (#9585483)
    It doesn't work with the easiest online music store, that has the best restrictions (or lack thereof), that are the same for every single song & album, that I purchase. I like to be in reasonable control and "own" my music.

    I'd rather die before using the visual abortion that is windows media player. (pre iTunes, i muchly perferred winamp, as it wasn't a under optimised clutterific splendor of crap that WMP has built itself to be.)

    Also i'd like a product that actually has a continuing development cycle, that has shown that customer feedback, technological advances and hardware flaw identification make design changes in new revisions. Not just a competitors fickle attempt at duplicating a market.

    Dell's philosophy to market research is seeing what other people are doing that makes money and photocopying it. So as proven by history, they'll have whatever new toys other companies have.. just 2 years later, and in some cheap metallic or blue plastic

    The final problem is that I'd have to actually use a Dell DJ, ever used one? It's a nuclear winter of discontentment.

    Finally since I've had my iPod for several years now fault free I don't see any reason to give it up. (10GB model..) I was even using it on my old PC with XPod software for windows. I've personally had no battery issues with mine. Out of 3 Million iPods sold, a very small % happen to have the dreaded battery issue, hardly a reason to jump ship to a product still in it's first (and probably last) cycle.

  • by LinuxTek ( 36519 ) on Thursday July 01, 2004 @06:10PM (#9587344) Homepage
    I will still hold my money for when an MP3 player comes out that supports Linux as a desktop OS. Meaning, that it has a native application for linux.

    I could care less for an MP3 player that I need to recompile my kernel, fetch some obscure CLI app, and basically treat it as a USB drive.

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