12" PowerBook Wobble? 158
RedWingsSuck asks: "I recently purchased a 12" PowerBook from ADC. I absolutely love it, but I have noticed an interesting little issue. As it warms up, other users have said the case gets as hot as 120 degree F, it develops a wobble on a flat surface, like a table or something. As it gets warmer, the wobble gets worse. When I first noticed it, I thought I had lost a rubber peg from the bottom, but apparently my problem is not that simple. While on spring break, in San Diego, I went to the Apple Store there, and I was told that a few other people have had this problem, and that if I had purchased the PowerBook from there, they would have replaced it with a new one. Then I called Apple Care, and they told me that they were just informed of this problem. Has anybody else had this problem, if so, what did Apple say about it?"
You need a Cool Pad (Score:5, Informative)
Re:You need a Cool Pad (Score:3, Informative)
Re:You need a Cool Pad (Score:5, Insightful)
nasty (Score:4, Interesting)
Re:nasty (Score:4, Funny)
Yeah, having your hard disk platters go floppy at 7200 RPM would kinda suck.
Re:nasty (Score:1, Informative)
Simple Fix (Score:2, Funny)
Re:Simple Fix (Score:1)
Re:Simple Fix (Score:1, Offtopic)
I've got it, too... (Score:4, Informative)
They said that they hadn't heard of any problems with it (are all the feet there?) but if I wanted to bring it in, they'd be happy to have a technician look at it.
Really, though, it's a fairly minor annoyance, though it's probably the biggest "problem" I'd say the machine has. I've had it for about a month now.
Re:I've got it, too... (Score:1)
Re:I've got it, too... (Score:1)
Just wait until the rubber feet fall off (Score:4, Interesting)
Re:Just wait until the rubber feet fall off (Score:1, Troll)
They are glued on with something that has all the bonding power of a Pritt Stick. Also, I found the feet were too tiny to be much use for heat disippation in any case - it makes the Powerbook look thinner, but I added my own reasonably sized feet (with Superglue) and i
Re:Just wait until the rubber feet fall off (Score:3, Insightful)
Bad argument.
Re:Just wait until the rubber feet fall off (Score:2)
Oops, honest mistake. Still it was just an observation as I pointed out...(daft name IFYAM, just like 'Clie')
Also, the Powerbook in all it's incarnations has a longer production history
True, but then their are a lot more Vaio laptops around than PowerBooks.
Thinking about it I've had (personally, or though work) a Sony, two Compaq's, a Twin Head and a TiBook. The Powerbook was the nicest (also the newest) but
Re:Just wait until the rubber feet fall off (Score:2)
The entire 5300 line was probably the single worst line of laptops that Apple has ever made. Problems with the case, AppleTalk, the AC adapter, the trackpad, the battery, the power management circuitry in general, and myriad other issues plagued them.
However, I still own one and it is actually pretty reliable now that A
Re:Just wait until the rubber feet fall off (Score:1)
Re:Just wait until the rubber feet fall off (Score:2, Informative)
More on my experience/comments from Apple reseller (Score:3, Informative)
e.g. The DVD drive ruining discs, weakness in the white plastic frame due to overstress, the keys coming of the keyboard when I typed, excessive heat, origional power supply litteraly coming apart, hard disk dying within 2 months (cheap Tosh braned HD, as opposed to IBM Travelstar, which I replaced i
Re:Just wait until the rubber feet fall off (Score:2)
I'm a Sucker (Score:5, Interesting)
Okay, this is a real long comment, but since you brought it up, here is my 12" Powerbook story.
I support an open-source network management product, and a friend of mine turned me onto OS X (which is one of the operating systems we run on). I was just about to buy his iBook when the new Powerbooks came out. I fell in love with their styling, and I "switched" big time (loaded Powerbook, iPod, Soundsticks, warranty, etc.)
It took a month to arrive, and everything about the packaging, the look of the machine, etc., was pure Apple. If I were to ever buy a new Mercedes, this is the feeling I would hope to have (only more so).
But the honeymoon didn't last long. While it worked great on my lap, when I put it on the desk it would wobble. Cold or hot (and it does get hot), there was an obvious wobble.
Then I noticed that whenever I pressed down with my right hand, there would be a "click". Closer examinination found that the "palm rest" on the right side of the mouse was actually bent. You could see it and definitely feel it when you ran your finger along the ridge between the mouse and the keyboard. If you close the unit, the little rubber pad on the left side of the screen met nicely with the rest of the laptop, but there was an obvious gap on the right side. Finally, if I put the spare battery in place of the original (which goes in on the right side) it seemed to require a lot more effort than it should to get it in.
Conclusion: Bent laptop.
Having purchased the warranty, I called Apple, and they told me that, yes, they knew about the wobble (they also told me it was worse on 17" Powerbooks) but that they didn't know what they were going to do about it yet. As far as the bent palm rest, they told me to take it to the Apple Store and have them send it in.
At the Apple Store I dealt with some rather nice people, but became very worried when one said "oh, they'll say this is abuse."
Abuse? I hadn't had the thing long, I normally take care of my laptops very well (I travel a whole lot, so they have to work) and I have taken even better care of this unit. Luckily, that never became an issue.
So I sent it off, and they kept it for over a month. I would call in weekly and hear things like they were waiting for parts (one time I heard the word "mainboard") but eventually it arrived back on my doorstep.
It was the same laptop I had sent out, with the same wobble issue, but someone had spent a lot of time getting everything to fit the best they could. The bend is gone, but you can still see that things don't quite fit well on the right side, the screen still has the gap, and if you look under the keys in front of the mouse, there is some sort of plastic film that is buckled - as if it doesn't quite fit.
But these things are too minor to do without my laptop for another month. I took a razor and trimmed one of the rubber feet down to fix the wobble, and I'll just live with the other problems.
The downside for Apple is that I will be hesitant to buy another product from them. For much less than the $3500 I shelled out, I could have gotten a small Linux laptop that would function to meet my needs. The reason I bought an Apple was for the "fit and finish" and quality I used to associate with them, and I am very disappointed. I still like my iPod, though.
My name is Tarus. I'm a consultant. And I'm a sucker.
Get an old ThinkPad (Score:1, Interesting)
I've been coveting a Powerbook (pretty much every geek friend I've got has drank the Apple KoolAid) but just haven't been able to get past that impe
Re:Get an old ThinkPad (Score:1)
Solid advice. Where were you in January? (grin)
My old laptop was an A22m, and before that I used a T20 (which I loved). The A-series is just a little too big and heavy for me (to watch DVDs on planes is kind of a pain in coach).
I have thought about selling the darn thing, but I haven't decided yet. I really like OS X.
Re:Get an old ThinkPad (Score:2)
It's very hard to resist going over to the dark side, but my wife's habit of closely following our finances has certainly helped.
-B
Re:Get an old ThinkPad (Score:1)
"Thou shalt covet no laptop other than an IBM Thinkpad."
I'm on my third Thinkpad, an A21m. I use it everyday for work, no problems whatsoever. I still have my other two thinkpads - a 365cs (486SX/33 with 12 megs RAM) and an i1450 (Pentium 266/ 64 megs RAM), and both still work perfectly.
And trust me, when you unwrap a Thinkpad you get that "I just bought a Mercedes" feeling.
Re:Get an old ThinkPad (Score:5, Interesting)
Re:Get an old ThinkPad (Score:2)
I always huff the bag. Always. Nothing beats that new electronics smell to let you know that you're a consumer.
-B
Re:Get an old ThinkPad (Score:5, Interesting)
For me, I don't really see too much appeal for the price in a PowerBook. I mean, yes, they're incredibly machines, but I am perfectly happy with my 500 MHz 12" iBook. I've had no problems with it for the two years I've owned it, and it was pretty darn cheap to boot. I can safely say that this is the best computer I've ever owned.
And I still end up without much of a dent in the wallet, along with the side effect of getting a very nice, tiny, fast enough machine (naturally, the newer 0.9-1 GHz iBooks are faster) that does everything I need to do well. Having come from Linux/x86 prior to this, I also get a bost in productivity in a number of areas.
Besides, who in their right mind buys computers with a loan? Maybe I'm just safe with my money, but I never buy anything that I can't afford with real money, a house or car excluded. (and I have no car, thank the lawd)
Re:Get an old ThinkPad (Score:1)
Re:Get an old ThinkPad (Score:2)
The PBG4 would be great if you needed the screen space of a 17" LCD, but I prefer a smaller 'book to
Yep, you want an iBook (Score:2)
The only time I've wanted a G4 book instead was when I tried to run Virtual PC on it - it was basically unuseable. For my major u
Re:Get an old ThinkPad (Score:2)
> about the finish coming off, heat, the case cracking, etc
I've had plenty of PowerBooks over the years. I started with a Duo 230, then a G3 (Wallstreet model), then a G3 (PDQ model), then a G3 (Pismo), then a Titanium G4 (Rev B, I think). I've got a 17" PowerBook now. Crap, I've owned a lot of PowerBooks. Anyway on the whole they've been pretty sturdy.
With my 15" TiBook before this, and I had absolutely no problems with the paint flaking off, ca
Re:Get an old ThinkPad (Score:3, Interesting)
How about one of these [apple.com]?
Mine's like a tank. I take it everywhere, use it heavily every day and it still looks and feels as good as the day I bought it.
Bonus feature, the Airport antenna is in the screen, and there are no other bits, doors, levers or switches poking out.
It also doesn't cook my lap, like my friend's 15" powerbook did while I was playing Medal of Honour. heh.
Re:Get an old ThinkPad (Score:2)
I'd say that near-on 1Ghz was fast enough for a laptop, especially since you can get 4 or 5 hours of battery life out of it.
Re:Get an old ThinkPad (Score:2)
With my 40Gb drive (I upgraded the internal iBook HD myself) I can get quite a bit of footage on there.
Re:I'm a Sucker (Score:5, Interesting)
I have a second generation 15" powerbook (known as the DVI) that fixed several of the problems with the first gen. I think some of the major diffs are the paint, less titanium in the hinges (less brittle), and the heat sink and main board designs.
I checked the same things when I got my car (first rev was 99/00, second rev that fixed problems was 01/02, I have an 02). Of course this is no good if you need a computer right away and can't just wait around for apple to fix the known problems with the hardware. I'm not sure what I'm going to do when I'm ready to upgrade this one and the only notebook shipping is a brand new model.
Overall though, apple's generally really good about eventually admiting a problem and making it right for the owners. IBM may be the only other OEM that comes close, but they still have problems sometimes. The good thing about apple is they're under a microscope, would you see an article like this about an IBM or a Toshiba on slashdot? Maybe, but I doubt it. At least you know that others have problems and not just you.
*shrug*
Re:I'm a Sucker (Score:3, Interesting)
Check out www.powermax.com. They sell new, refurbished, and used macs of all kinds. Many times in the past, they've still had a stock of new previous gen macs while the newest ones are being sold along side them. One company I did contract work for outfitted almost an entire office with previous gen quicksilvers that they purchased from powermax.com and wouldn't stop recommending the
Re:I'm a Sucker (Score:2)
Ah well... (Score:1)
However, I thought about it and figured that what with me throwing it in my backpack every day, dropping it on the floor, and generally knocking it around
Re:I'm a Sucker (Score:1)
i've had an ibook that kept having a problem with its screen.. took it in about every 2 months, if they say its abuse you just insist it isn't. 6 times of being repaired in the past year and the thing finally works properly, and everything just about has been replaced inside.
and if you've called and they acknowledge the issue at apple HQ then sooner or later to employees at the store will hear about it
Mac OS X vs Linux (Score:2)
Yup. Growing feeling among folks trying Apple's products...
A note to "Early Adopters" (Score:3, Interesting)
Apple is an early adopter:
Cube - lots of complaints about "scratches" and manufacturing issues.
TiBook - manufacturing issues.
AiBook - manufacturing issues.
Consumer computer hardware mass-produced on a pretty quick turnaround to market might impact QC a little. The fact that they have a relatively low market share doesn't help matters.
But that is the Appl
Re:I'm a Sucker (Score:2)
I know this doesn't help you but I have found your situation to be very, very rare with Apple. I have had to get a few things fixed over many years of working with Macs and
Re:This story looks bogus (Score:1)
Re:This story looks bogus (Score:3, Informative)
Flame bait?
Take a loaded 12" Powerbook, 20 GB iPod, keyboard, mouse, USB hub, 3 year warranty, Soundsticks, airplane adapter, spare battery, and spare power supply and it adds up. As I mentioned, I switched hard.
Stupid? Yes. Bogus, no.
Re:This story looks bogus (Score:2)
If there's one thing I've learned about apple through its history is: don't buy first revision products. Its the first time Apple has manufactured these Al cases in volume so I'm not terribly surprised that there are a few issues that will have to be worked out. Second and 3rd revision machines tend to have the fit and finish plus all the little manufacturing bugs worked out.
I've go
Re:This story looks bogus (Score:1)
because nobody lives where the standard currency isan't US Dollars.
early adopters beware (Score:4, Insightful)
Re:early adopters beware (Score:3, Informative)
(Knock on wood.)
See here (Score:5, Informative)
Well to keep it short the reader basically explain how to BEND THE CASE so it no longer wobbles.
Also see this thread [infopop.net] on Ars Technica that is about the 12" and its wobble issue.
Re:See here (Score:4, Funny)
No wonder Macs cost twice as much, they have to pay for all the returns from the users who RMA for petty little crap.
Re:See here (Score:5, Interesting)
Search for: Chen Huang (Score:1)
Materials? (Score:5, Interesting)
I don't own a PowerBook (only a G4 Cube), but from what you describe, it sounds like the different expansion rates of the materials that make up the case are great enough to cause the bends, much like how a bimetallic strip bends at different temperatures. If the laptop were out of warranty, I'd suggest that you loosened the screws that hold its case together, and turn the computer on. If the case stays straight that way after it has warmed up, tighten the case back up immediately, and you should be OK. If it still wobbles, you might have to loosen the PC board inside.
Yes, I definitely have this problem. (Score:4, Informative)
I am surprised to find that this is actually a problem with the laptop, I had just assumed that it was my cheapo desk that was warped. Although I hadn't noticed this problem with my last laptop, it had much bigger, more flexible feet that I assumed had compensated for the sucky desk.
While we're on the topic of Powerbook annoyances, I am disappointed that they removed the battery backup capacitor from the 12" Powerbook. My friend has a 15" Powerbook, and he can put his computer to sleep, remove the battery, to put in a fully charged one, and the computer does not have to be shut off. They apparently removed this feature from the 12" Powerbook, what a shame. That was one of those tiny but oh-so-nice features that made me want to buy an Apple rather than a PC.
Re:Yes, I definitely have this problem. (Score:3, Interesting)
Re:Yes, I definitely have this problem. (Score:1)
This feature is missing in the 12" iBooks as well (perhaps the 14" models?), and considering that the 12" PB seems to be based hea
Out of the Box (Score:2, Informative)
Nope, no problem here (Score:3, Informative)
Which hard drive do you have? Its the hard drive that generates the heat folks complain about. I have the 60GB hard drive, and I've measured 110 degrees (F) at the worst. It doesn't really bother me since my hand tends to rest on the outside of my palm, where the case is much cooler, but I can understand it'd be bothersome for others.
The Mystery is Solved!!! (Score:2, Funny)
Yours in Christ,
Doctor Reginald Scooby
Slashdot Trolling Academy
Re:The Mystery is Solved!!! (Score:2)
Sincerely,
the slashdot management.
Another story... (Score:2, Interesting)
That said, I still love this thing. It's my first Mac since the Classic II, and it's an amazing little box. It gets warm, but certainly never 120 degrees F.
share and enjoy (Score:5, Funny)
Maybe they ought to stick with plastic (Score:2, Interesting)
Re:Maybe they ought to stick with plastic (Score:2)
Re:Maybe they ought to stick with plastic (Score:1)
Too bad I can't get an Apple laptop right when it comes out and expect really great quality because they still have kinks to work out, though.
Re:Maybe they ought to stick with plastic (Score:2)
Re:Maybe they ought to stick with plastic (Score:2)
Hot laps with an Apple, but no burnt penii as far as I know.
Re:Maybe they ought to stick with plastic (Score:2)
Grab the handle... (Score:3, Informative)
My whole development team has 15" PB's and they "suffer" from heat issues (no wobbly stuff reported) but that has all but disappeared since using the handles. (It gets the laptop up off table allowing for a bit more cooling).
Now the fan only kicks in when doing a monster Fink compile for an hour or three.
PowerBook experience (Score:3, Informative)
Executive summary: I love it. It is the best machine I have ever owned.
Caveat: You need to add a few things to it for it to become truly great.
Heat was/is an issue with this laptop as with all powerbooks. Fortunately, the TiBook doesn't have the drop back screen so you can add a tote 'n tilt handle to give the undercarriage lots of room to breathe. Believe it or not, but this handle means that my system fan now only ever comes on if I play a 3D game or DVD. Otherwise, I run cool and silent. Say that about your 12" AlBook if you can!
Airport could be better. If this becomes an issue, you can get a PCMCIA wifi card to boost signal. No worries there anymore.
Other than that, I tweak this heck out of OS X using themes, CodeTek Virtual Desktop, Fruit Menu, ASM and other great haxies.
In all cases, I believe (as one tends to) that my additions ought to be part of the base system. But that's ok. At least I can add them. So far I haven't seen a viable, portable solution to the heat, wobble problems on 12" 'books and that's a shame b/c they look so cool, and I honestly believe the Apple Powerbook line is the very best laptop line on the market. Certainly the TiBook is.
No wobble here (Score:3, Informative)
I havent noticed any wobble when using it, but i also havent really encountered any "scorching" tempuratures yet. (ie, yes, it gets really hot, but i can still hold my hand on it)
I have noticed that the plastic lining around some of the edges doesnt quite meet the metal shell, but thats a small issue.
But as it stands, I havent seen or felt any real distortion in the case.
I've not had it... (Score:4, Informative)
How strange (Score:5, Interesting)
I guess there is something to be said for the plastic casing on my iBook. Totally unrelated, I heard that the iBook casing is bulletproof. Is that true?
Re:How strange (Score:3, Informative)
The iBook's plastic case is polycarbonate, which is the same material used to make bullet proof glass. You have to make it in a certain way (resins and laminate layers) for it to be bullet proof though.
The iBook case is a single layer, solid piece of polycarbonate, painted white on the inside. It is more brittle than ABS (the cheap plastic used in most plastic things like PC laptops, cellphones etc), but it is tougher. It's slightly less elastic too, and w
Re:How strange (Score:1)
Re:How strange (Score:3, Informative)
It's possible to have a very tough material that is very brittle - like ice for example, or high carbon steel.
It's also possible to have a brittle matierial that isn't all that tough, like glass.
On the other hand, you can have tough steels that are not very brittle - like plain carbon steel. The trade off for losing that brittleness is a reduction in hardness in this case. Cobalt chrome is like th
Re:How strange (Score:2)
Remember, guns don't kill iBooks, people do!
Not bulletproof... (Score:2)
Re:How strange (Score:1)
not to worry! (Score:5, Funny)
Powerbook Wobble Update (Score:2, Informative)
our group has been talking about this for months (Score:2, Informative)
Substance of lawsuit against Apple (Score:3, Informative)
IANAL. I am -- knock on wood -- a happy iBook owner, and I make no claim either way about the veracity of these suits. I'm merely noting a point of similarity; draw your own conclusions:
http://news.com.com/2100-1040-983350.html
Re:Substance of lawsuit against Apple (Score:2)
This is an aluminum issue. (Score:3, Interesting)
I think we're dealing with alloys though (Score:2)
Re:I think we're dealing with alloys though (Score:2)
Whimpy?!? The AlBooks are made with aircraft-grade aluminum. Those are some of the strongest alloys available. It is a far better alloy than the CP-titanium crap that Apple used to use.
IAAMSBMSINM (I am a materials scientist, but my specialty is not metals), I would be shocked if these alloys annealed at 120F. You can anneal 2024 aluminum at 920F, so I doubt 120F is doing anything.
Re:I think we're dealing with alloys though (Score:2)
Aircraft are supposed to be very flexible so they don't shatter under stress. Aluminum made for aircraft must be more pliable than that used in bikes or other rigid bodies. Apple probably did us all a great favor by making the AlBook a 'bender' rather than a 'breaker' but some folks are naturally gonna get their books bent.
My 12" PowerBook is nearly perfect (Score:2, Interesting)
initially i was worried about the heat the palm rest was generating while it was recharging, but the 10.2.5 update took care of the excessive heat. and it now gets warm when plugged in and just slightly tepid while on battery. certainly tolerable.
i also had a problem with my airport card d
I'll see your 12" wobble, and raise you 3 screens! (Score:2, Informative)
15" (Score:3, Funny)
Not Experiencing this. (Score:2)
It is the CD-RW/CD version, with 640MB of RAM in it. I run distributed.net client on it so the CPU is working a lot. It does get warm, it just hasn't wobbled yet.
But I've only had it a month.
Beware... (Score:2)
Re:Noisy Video (Score:2)
Re:Noisy Video (Score:5, Funny)
Liquid crystals are moving inside the display.
Re:Noisy Video (Score:2)
It took me a while to track this same problem down on my Linux desktop. Video cards generate plenty of EM interference.
Re:Is Apple Care worth $330? (Score:4, Informative)
Since you work or will be working in the computer industry, that laptop is one of your most important possessions. Treat it like your most valuable tool and keep it under warranty.
I see the extended warranty like health insurance for your computer. $100.00 per year for health insurance on your laptop is a great deal.
Re:Is Apple Care worth $330? (Score:2, Informative)