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IT

'Feedback' Is Now Too Harsh. The New Word is 'Feedforward' (livemint.com) 324

The Wall Street Journal reports that more companies are phasing out "feedback" bosses give to workers — and replacing it with "feedforward."

"The idea is that 'feedforward' gives people less anxiety," the Journal's reporter said in a video interview. "It's a little bit gentler. When people hear 'feedback', they think immediately, 'What have I done wrong? What are the bad things my boss is going to tell me to fix?'" And another reason that we're hearing "feedforward" at these companies over and over is employees are younger. Younger employees make up a larger percentage of the workforce today, and a number of experts with whom we spoke said that younger employees are more comfortable with gentler terms like "feedforward"...

Q: So they're trying to appeal to the younger employees who are sensitive to harsher reviews, feedback or criticism. But do the employees need to learn how to better receive this type of constructive criticism, regardless of what you call it?

A: Some experts say that younger employees do need to be prepared for negative feedback. And just the rebranding or replacing of a word could have a negative effect, and perhaps managers won't be as comfortable providing negative feedback if they're just thinking about this as a way to tell an employee what they've done well...

Certain companies are really revamping their entire review process, trying to make it so that employees and managers are more communicative and really addressing any issues or concerns, so that they can work more productively. In some cases if companies are just rebranding "feedback" with "feedforward" or other terms, people with whom I spoke were concerned that this is just a hollow effort.

And there is a possibility that younger generations won't learn about what they're doing wrong and how to improve... [W]e did speak with an expert who said that baby boomers learned to suck it up and perform. And this trend really is generational.

From the Journal's article: At Microsoft, managers are encouraged to use the word "perspectives" instead of traditional feedback, according to current and former employees. Reviews, meanwhile, have been branded as "connect" conversations. The company also recently stopped including anonymous comments from peers in employee reviews, instead showing the names of the colleagues in question... Jennifer Solomon-Baum, a former Microsoft marketing director who left early this year, says she understands why the company chose to rethink its approach to feedback, which she feels may have made employees more open to giving feedback. On the other hand, she says Microsoft's recent decision to put an end to anonymous peer feedback in reviews completely backfired. In the wake of the change, "we didn't get the richness of constructive criticism," says Solomon-Baum, who is now consulting and leading marketing for a new ballet company in Los Angeles. "It became a praise festival...."

The divide on the issue is partially generational, several HR specialists say... Many younger employees entered the workforce while managers had loosened expectations on productivity and performance, and may have had less stringent grading in college amid remote classes, making the postpandemic adjustment more difficult. "It's the first time that they have not just gotten professional feedback, but it might be the first time in quite a while that somebody said, 'You know, this isn't good enough,'" says Megan Gerhardt, a management professor at Miami University and the author of a book on leading intergenerational workforces.

"I refuse to believe this is true," writes Apple blogger John Gruber, "and if it is true, my feedback is that any company that encounters an employee who bristles at the word feedback should fire them on the spot."
AI

What Will the Next Tech Rebellion Look Like? Ask the Luddites (fastcompany.com) 61

In 1811 working men felt threatened by the arrival of wooden, water-powered looms. And yet "The Luddite rebellion came at a time when the working class was beset by a confluence of crises that today seem all too familiar..." writes Los Angeles Times technology columnist Brian Merchant. In an upcoming book called Blood in the Machine, he writes that "amid it all, entrepreneurs and industrialists pushing for new, dubiously legal, highly automated and laborâsaving modes of production."

Fast Company has an excerpt from the book asking whether history is now repeating itself. Its headline? "A new tech rebellion is taking shape. What we can learn from the Luddites." The reason that there are so many similarities between today and the time of the Luddites is that little has fundamentally changed about our attitudes toward entrepreneurs and innovation, how our economies are organized, or the means through which technologies are introduced into our lives and societies. A constant tension exists between employers with access to productive technologies, and the workers at their whims...

The biggest reason that the last two hundred years have seen a series of conflicts between the employers who deploy technology and workers forced to navigate that technology is that we are still subject to what is, ultimately, a profoundly undemocratic means of developing, introducing, and integrating technology into society. Individual entrepreneurs and large corporations and nextâwave Frankensteins are allowed, even encouraged, to dictate the terms of that deployment, with the profit motive as their guide. Venture capital may be the radical apotheosis of this mode of technological development, capable as it is of funneling enormous sums of money into tech companies that can decide how they would like to build and unleash the products and services that shape society.

Take the rise of generative AI...

Among other things, the author argues that the unending writer's strike in Hollywood illustrates "the hunger that executives have for automating even creative work, and the lengths to which their workers will go to have some say in that disruption."

And they ultimately conclude that in the end the "disrupted lives" will include more than gig workers...

Thanks to Slashdot reader tedlistens for sharing the article.
Electronic Frontier Foundation

EFF Recognizes Signal, Library Freedom Project for Protecting Privacy (eff.org) 16

For over 30 years the EFF has presented awards recognizing those "advancing innovation and championing digital rights," according to its web site, celebrating "the accomplishments of people working toward a better future... both in the public eye and behind the scenes."

This year's ceremony — hosted by Cory Doctorow — didn't just recognize Sci-Hub's founder. The EFF also gave its award for "Communications Policy" to the Signal Foundation — and its "Information Democracy" award to the Library Freedom Project.

From the Electronic Frontier Foundation web site: Since 2013, with the release of the unified app and the game-changing Signal Protocol, Signal has set the bar for private digital communications. With its flagship product, Signal Messenger, Signal provides real communications privacy, offering easy-to-use technology that refuses the surveillance business model on which the tech industry is built. To ensure that the public doesn't have to take Signal's word for it, Signal publishes their code and documentation openly, and licenses their core privacy technology to allow others to add privacy to their own products. Signal is also a 501(c)(3) nonprofit, ensuring that investors and market pressure never provides an incentive to weaken privacy in the name of money and growth. This allows Signal to stand firm against growing international legislative pressure to weaken online privacy, making it clear that end-to-end encryption either works for everyone or is broken for everyone — there is no half measure.

The Library Freedom Project (LFP) is radically rethinking the library professional organization by creating a network of values-driven librarian-activists taking action together to build information democracy. LFP offers trainings, resources, and community building for librarians on issues of privacy, surveillance, intellectual freedom, labor rights, power, technology, and more — helping create safer, more private spaces for library patrons to feed their minds and express themselves. Their work is informed by a social justice, feminist, anti-racist approach, and they believe in the combined power of long-term collective organizing and short-term, immediate harm reduction.

The Courts

Google To Pay $155 Million In Settlements Over Location Tracking (reuters.com) 10

An anonymous reader quotes a report from Reuters: Google agreed to pay $155 million to settle claims by California and private plaintiffs that the search engine company misled consumers about how it tracks their locations, and used their data without consent. Both settlements resolve claims that the Alphabet unit deceived people into believing they maintained control over how Google collected and used their personal data. The company was accused of being able to "profile" people and target them with advertising even if they turned off their "Location History" setting, and deceive people about their ability to block ads they did not want.

The California settlement requires Google to pay $93 million, and disclose more about how it tracks people's whereabouts and uses data it collects. Money from Google's $62 million settlement with private plaintiffs would, after deducting legal fees, go to court-approved nonprofit groups that track internet privacy concerns. Lawyers for the plaintiffs said this made sense because it was "infeasible" to distribute money to the approximately 247.7 million U.S. adults with mobile devices.
"Google was telling its users one thing--that it would no longer track their location once they opted out--but doing the opposite and continuing to track its users' movements for its own commercial gain," California Attorney General Rob Bonta said in a statement. "That's unacceptable."
Microsoft

Microsoft Publishes Garbled AI Article Calling Tragically Deceased NBA Player 'Useless' (futurism.com) 87

An anonymous reader shares a report: Former NBA player Brandon Hunter passed away unexpectedly at the young age of 42 this week, a tragedy that rattled fans of his 2000s career with the Boston Celtics and Orlando Magic. But in an unhinged twist on what was otherwise a somber news story, Microsoft's MSN news portal published a garbled, seemingly AI-generated article that derided Hunter as "useless" in its headline. "Brandon Hunter useless at 42," read the article, which was quickly called out on social media. The rest of the brief report is even more incomprehensible, informing readers that Hunter "handed away" after achieving "vital success as a ahead [sic] for the Bobcats" and "performed in 67 video games." Condemnation for the disrespectful article was swift and forceful. "AI should not be writing obituaries," posted one reader. "Pay your damn writers â¦MSN." "The most dystopian part of this is that AI which replaces us will be as obtuse and stupid as this translation," wrote a redditor, "but for the money men, it's enough."
Google

US Alleges Google Got Rich Because People Stick With Search Defaults (reuters.com) 72

The Justice Department will press its argument Thursday that Google sought to strike agreements with mobile carriers to win powerful default positions on smartphones to dominate search in an antitrust trial that could change the future of the internet. From a report: The government will wrap up questioning Thursday of Antonio Rangel, who teaches behavioral biology at the California Institute of Technology. Other witnesses will be James Kolotouros, for Google, and Brian Higgins, from Verizon Communications. The government says the Alphabet unit paid $10 billion annually to wireless companies like AT&T, device makers like Apple and browser makers like Mozilla to fend off rivals and keep its search engine market share near 90%. The government has also alleged that Google illegally took steps to protect communications about the payments.

The government called witnesses on Tuesday and Wednesday to show that Google, as far back as the mid-2000s, sought to attract a large number of search queries by winning default status on mobile devices. Another witness, Rangel, discussed how powerful default status was, although data he used to show this was largely redacted. Google's clout in search, the government alleges, has helped Google build monopolies in some aspects of online search advertising. Search is free so Google makes money through advertising.

Businesses

Ex-Google Exec Acknowledges Aggressively Seeking Exclusive Mobile Deals 10

The Justice Department sought on Wednesday to show how Google did all it could to get people to use its search engine and build itself into a $1 trillion search and advertising giant on the second day of a once-in-a-generation antitrust trial. From a report: First out of the gate, the government questioned a former Google executive, Chris Barton, about billion-dollar deals with mobile carriers and others that helped make Google the default search engine. Barton, who was at Google from 2004 to 2011, said the number of Google executives working to win default status with mobile carriers grew dramatically when he was with the company, recognizing the potential growth of handheld devices and early versions of smartphones.

Google's clout in search, the government argues, has helped Google build monopolies in some aspects of online search advertising. Since search is free, Google makes money through advertising. The government says the Alphabet unit paid $10 billion annually to wireless companies like AT&T, device makers like Apple and browser makers like Mozilla to fend off rivals and keep its search engine market share near 90%. In revenue-sharing deals with mobile carriers and Android smartphone makers, Google pressed for its search to be the default and exclusive. If Microsoft's search engine Bing was the default on an Android phone, Barton said, then users would have a "difficult time finding or changing to Google."

Barton said on his LinkedIn profile that he was responsible for leading Google's partnerships with mobile carriers like Verizon and AT&T, estimating that the deals "drive hundreds of millions in revenue." Hal Varian, Google's chief economist, told the court that scale, or the number of search queries Google received, was important, but pushed back during questioning on how important. He also acknowledged giving a speech in which he said certain search queries, for instance for a tennis racquet, were important in effectively advertising to the person who made the query and to subsequent ad revenues.
Crime

Swedish Criminal Gangs Using Fake Spotify Streams To Launder Money (theguardian.com) 67

Criminal gangs behind a rise in bombings and shootings in Sweden in recent years are using fake Spotify streams to launder money, a Swedish newspaper reported earlier this month. From a report: Criminal networks have for several years been using money from drug deals, robberies, fraud and contract killings to pay for false Spotify streams of songs published by artists with ties to the gangs, an investigative report in Svenska Dagbladet claimed. They then get paid by the platform for the high number of streams, thereby laundering the money. The newspaper said its information had been confirmed by four gang members from separate criminal networks in Stockholm, as well as an anonymous police investigator.
Businesses

Unity Rushes To Clarify Price Increase Plan, as Game Developers Fume (axios.com) 71

Unity, the tech company behind one of the most popular engines for creating video games, is scrambling to clarify how a price increase for its services will work, after its announcement Tuesday morning broadly infuriated the game development community. From a report: The fees, which Unity said are essential for funding development of its tech, left many game makers wondering if having a hit game through Unity would cost them more money than they could make. Developers spoke throughout the day of delaying their games to switch to rival Epic Games' Unreal Engine or other services on X, the platform formerly known as Twitter. But by the evening, Unity exec Marc Whitten was updating Axios on the policies, potentially defusing some concerns raised by game creators.

The new "Runtime Fee" announced Tuesday morning is tied to a player's installations of a game, an action that previously didn't cost developers anything. With Unity's new plan, developers who use Unity's free tier of development services would owe Unity $0.20 per installation once their game hit thresholds of 200,000 downloads and earn $200,000 in revenue. Developers paying over $2,000 a year for a Unity Pro plan would have to hit higher thresholds and would be charged with lower fees. The newfee system will begin at the start of 2024. [...] After initially telling Axios earlier Tuesday that a player installing a game, deleting it and installing it again would result in multiple fees, Unity's Whitten told Axios that the company would actually only charge for an initial installation. (A spokesperson told Axios that Unity had "regrouped" to discuss the issue.) He hoped this would allay fears of "install-bombing," where an angry user could keep deleting and re-installing a game to rack up fees to punish a developer.

Crime

'Cryptoqueen' Sidekick Gets 20 Years For $4 Billion Ponzi 32

The cofounder and main promoter of the $4 billion OneCoin pyramid scheme was sentenced to 20 years in prison for his role in one of the first and biggest criminal frauds involving cryptocurrency. Bloomberg: Karl Sebastian Greenwood, 46, was sentenced in New York Tuesday, after pleading guilty in December to creating and promoting a phony cryptocurrency. Greenwood was the wingman of Ruja Ignatova, the so-called "Cryptoqueen" and most wanted crypto fugitive in the world. US District Judge Edgardo Ramos called the fraud "massive in many respects," noting that OneCoin had no blockchain, no real cryptocoin and no trading market. Victims could not withdraw their investments and most face the likelihood they'll never get any of their money back. "At base, it involved nothing more than old-fashioned snake oil," the judge said. Greenwoood's sentencing closes one chapter of the OneCoin case, which authorities describe as one of the largest pyramid schemes in history. It impacted 3.5 million victims across the globe and foreshadowed a broader crackdown on crime in the cryptocurrency markets.
Businesses

World Bank Spent Billions of Dollars Backing Fossil Fuels in 2022, Study Finds (theguardian.com) 220

The World Bank poured billions of dollars into fossil fuels around the world last year despite repeated promises to refocus on shifting to a low-carbon economy, research has suggested. From a report: The money went through a special form of funding known as trade finance, which is used to facilitate global transactions. Urgewald, a campaign group that tracks global fossil fuel finance, found that the World Bank supplied about $3.7bn in trade finance in 2022 that was likely to have ended up funding oil and gas developments.

Heike Mainhardt, the author of the research, called for reform of the World Bank and its private finance arm, the International Finance Corporation (IFC), to make such transactions more transparent and to exclude funding for fossil fuels from its lending. "They can't say that they are aligned with the Paris agreement, because there isn't enough transparency to be able to tell," she said. Fossil fuel companies would take advantage of this, she added. "They can see that they can access public money this way, without drawing attention to themselves, and they're very clever, so they will do this," she told the Guardian. Trade finance is a form of funding more opaque than standard project finance. Whereas project finance usually flows to governments, organisations or consortiums for a particular well-defined purpose and is relatively easy to track, trade finance is more diffuse.

The Almighty Buck

Credit Card Disputes Keep Rising at Visa as E-Commerce Booms (bloomberg.com) 115

Credit card disputes at Visa continued rising past their pandemic boom despite the proliferation of prevention software, as fraud grows alongside e-commerce and inflation. From a report: Disputes on Visa's network rose to more than 90 million in 2022, data provided by the payment company showed. More than 70 million disputes were filed in 2019, Visa said in a presentation, before rising 24% in 2020 during the pandemic and about 2% a year in 2021 and 2022.

Despite being easy for consumers to file, making it one of the most-common credit card frauds, disputes are an opaque part of the payments industry. Both Mastercard Inc. and American Express declined to provide disputes data. Visa and Mastercard both bought dispute prevention companies in 2019, Verifi and Ethoca, respectively, and regularly promote their offerings at conferences. Disputes can be costly and onerous for both credit card companies and merchants to process, while chargebacks, when a dispute results in a refund, cost merchants dearly -- about $2.40 for every dollar disputed, according to Visa's Verifi, or as high as $3.36 for every dollar, according to Mastercard's Ethoca.

The Almighty Buck

A $700 Million Bonanza for the Winners of Crypto's Collapse: Lawyers (msn.com) 121

An anonymous Slashdot reader shared this report from the New York Times: The collapse in cryptocurrency prices last year forced a procession of major firms into bankruptcy, triggering a government crackdown and erasing the savings of millions of inexperienced investors. But for a small group of corporate turnaround specialists, crypto's implosion has become a financial bonanza.

Lawyers, accountants, consultants, cryptocurrency analysts and other professionals have racked up more than $700 million in fees since last year from the bankruptcies of five major crypto firms, including the digital currency exchange FTX, according to a New York Times analysis of court records. That sum is likely to grow significantly as the cases unfold over the coming months. Large fees are common in corporate bankruptcies, which require complex and time-intensive legal work to untangle. But in the crypto world, the mounting fees have sparked widespread outrage because many of the people owed money are amateur traders who lost their personal savings, rather than corporations with the ability to weather a financial crisis. Every dollar in fees is deducted from the pool of funds that will be returned to creditors at the end of the bankruptcies.

The fees are "exorbitant and ridiculous," said Daniel Frishberg, a 19-year-old investor who lost about $3,000 when the crypto company Celsius Network filed for bankruptcy last year. "At every hearing, they have an army of people there, and most of them don't need to be there. You don't need 20 people taking notes."

Education

Is Gen Z Giving Up on College? (msn.com) 404

Business Insider reports on "a soaring number of Gen Zers who has decided to skip college altogether.

"Four million fewer teenagers enrolled at a college in 2022 than in 2012." For many, the price tag has simply grown too exorbitant to justify the cost. From 2010 to 2022, college tuition rose an average of 12% a year, while overall inflation only increased an average of 2.6% each year. Today it costs at least $104,108 on average to attend four years of public university — and $223,360 for a private university.

At the same time, the salaries students can expect to earn after graduation haven't kept up with the cost of college. A 2019 report from the Pew Research Center found that earnings for young college-educated workers had remained mostly flat over the past 50 years. Four years after graduating, according to recent data from the Higher Education Authority, a third of students earn less than $40,000 — lower than the average salary of $44,356 that workers with only a high-school diploma earn. Factor in the average student debt of $33,500 that college graduates owe after they leave school, and many graduates will spend years catching up with their degree-less counterparts. This student-debt-driven financial hole is leaving more young graduates with a lower net worth than previous generations.

The widening gap between the value and the cost of college has started to shift Gen Z's attitude toward higher education. A 2022 survey by Morning Consult found that 41% of Gen Zers said they "tend to trust US colleges and universities," the lowest percentage of any generation. It's a significant shift from when millennials were in their shoes a decade ago: A 2014 Pew Research survey found that 63% of millennials valued a college education or planned to get one. And of those who graduated, 41% of that cohort considered their schooling "very useful" in readying them to enter the workforce — that's compared to 45% of Gen Xers and 47% of boomers who felt the same...

The focus now, especially in the midst of so much uncertainty in the economy, is on using college to prepare for a single, overriding goal: getting a good job.

The article argues this is transforming which classes get emphasized by both students and colleges. For example, in 2014 computer programming was only the 7th most popular major at U.C. Berkeley — but now it's #1. And the data science degree Berkeley created five years ago is now already its third most popular.

And meanwhile, "last year only 7% of Harvard freshmen planned to major in the humanities — down from 20% a decade earlier and almost 30% in the 1970s."

Thanks to long-time Slashdot reader yusing for sharing the article.
Bitcoin

Whatever Happened to El Salvador's Bitcoin Experiment? Two Years Later... (yahoo.com) 62

Agence France-Presse reports that "Two years ago, El Salvador shrugged off a chorus of warnings and adopted Bitcoin as legal tender in a bid to revitalize its economy and improve access to financial services.

"It has not worked... Economist Cesar Villalona told AFP that Bitcoin 'does not exist in the local economy' in any significant way, because in El Salvador 'everything' is paid in dollars: wages, services and goods." Bitcoin has lost more than half its value since then and though President Nayib Bukele is wildly popular for his clampdown on criminal gangs, his currency gamble has not gone down equally well... [T]wo years after El Salvador became the first country in the world to adopt Bitcoin as its currency, alongside the U.S. dollar, "the goals that were pursued... have not been achieved, people hardly use it, they don't have much trust" in crypto, economist and former Reserve Bank governor Carlos Acevedo told AFP. "The experiment has not worked, it is a crypto winter," he said.

There are no figures available on how many Salvadorans have taken up Bitcoin. But a poll conducted in May by the Central American University found that 71 percent believed the cryptocurrency "has in no way helped to improve their family economic situation."

On the streets of San Salvador, the verdict is harsh. "I don't see that money working, it's just propaganda. Where's the benefit? There's no benefit. It's a bad investment," newspaper vendor Juan Antonio Salgado, 65, told AFP. "It's robbery," he added, in reference to the currency's volatility.

Even a video report from Al Jazeera opens by asking "So has the experiment succeeded? The general verdict — not yet, at least."

They report that even though one fifth of El Salvador's GDP comes from remittances, less than 2% of its remittances went through crypto currency and digital wallets so far this year. Building has yet to begin on "Bitcoin City" — and the country has yet to actually issue the "Volcano Bonds" that would fund its creation.

And meanwhile, the government's bitcoin purchases have now lost an estimated $45.4 million.
The Internet

US Broadband Buildout Finds Cost to Connect Some Households as High as $53,000 (msn.com) 119

Internet services has long been slow for the Winnebago Tribe in the state of Nebraska, reports the Wall Street Journal. Now the U.S. government "plans to fix that by crisscrossing the reservation with fiber-optic cable — at an average cost of $53,000 for each household and workplace connected."

While that amount exceeds the assessed value of some of the 658 homes getting hookups — at a cost of $35.2 million — "the tribe is also starting an internet company to run the network, creating jobs and competing with an existing provider known for slow customer service." While most connections will cost far less, the expense to reach some remote communities has triggered concerns over the ultimate price tag for ensuring every rural home, business, school and workplace in America has the same internet that city dwellers enjoy... The U.S. has committed more than $60 billion for what the Biden administration calls the "Internet for All" program, the latest in a series of sometimes troubled efforts to bring high-speed internet to rural areas... Providing fiber-optic cable is the industry standard, but alternative options such as satellite service are cheaper, if less reliable. Congress has left it up to state and federal officials implementing the program to decide how much is too much in hard-to-reach areas...

Defenders of the broadband programs say a simple per-location cost doesn't capture their benefits. Once built, rural fiber lines can be used to upgrade cell service or to add more connections to nearby towns...

Some of the differences can be explained by the distinct geographic areas the programs are targeting. While the FCC program included some suburbs and excluded remote locations such as Alaska, the programs run by Commerce and USDA specifically targeted far-flung regions with difficult construction conditions. "These are some of the most challenging locations that there are to reach in America," said Andy Berke, administrator of the USDA's Rural Utilities Service. He cited one project in Alaska that involves a 793-mile undersea fiber cable to reach remote villages.

Crime

Cheating in Tennis: How Cellphone Records Revealed a Massive Match-Fixing Ring (msn.com) 37

"On the morning of his arrest, Grigor Sargsyan was still fixing matches. Four cellphones buzzed on his nightstand with calls and messages from around the world.... The information on his devices would provide a remarkable window into what has become the world's most manipulated sport, according to betting regulators. Thousands of texts, gambling receipts and bank transfers laid out Sargsyan's ascent in remarkable detail..."

That's part one of a two-part story in which more than 181 tennis players are involved, and from more than 30 countries, fixing more than 375 professional tennis matches. The Washington Post reveals the years-long investigation that began when Belgium's gambling commission tipped off their federal prosecutor's office to "irregular wagers on obscure tennis matches played around the world."

The breakthrough came with geolocation data on a cellphone, cross-referenced against the the names of people who'd recently flown to that country... The bets were made in small towns in the Flemish countryside. The gamblers appeared to be acting on inside information; they consistently won even when they bet against steep odds... [Nicolas Borremans, a 45-year-old police investigator based in the Flanders region of Belgium] knew little about sports. He had never watched an entire tennis match. But even a cursory description of the case was enough for him to see how a gambling operation might be used to launder money...

Within a few months, he had traced the accounts of four men who had placed suspicious bets in Belgium, all Armenian immigrants. Their wagers were mostly small — a few hundred euros each — ostensibly to avoid scrutiny. Almost all of the bets were on low-level professional tennis tournaments, where players earned barely enough to pay for their travel. Borremans secured wiretaps on the gamblers' phones, and a team of Armenian interpreters listened in. It became clear that the gamblers were working for someone. They received detailed instructions about which matches to bet on. They weren't gambling just on the outcomes, but on specific scores for sets and games... Borremans added more gamblers to his diagram. "Money mules," he called them. Eventually, he would uncover 1,671 accounts at gambling establishments across Europe. Many were registered by working-class Armenians: mechanics, a pizza deliveryman, a taxi driver.

While the tennis tour "has in recent months issued a raft of bans and suspensions," the article points out that the scale of the gambler/tennis player network "has remained a secret until now, in part because the tour is still working on active investigations related to the operation." (The professional tennis tour has its own investigation unit "formed in part because of pervasive allegations of match-fixing in the sport," which assisted the Belgian police.)

The operation's "maestro" had tried to evade investigators. (One French player received his payment in 21 separate transfers from Armenia.) The maestro also gave the tennis players anonymously-registered SIM cards for communication. But unfortunately, the article points out, every professional tennis player "signs a contract agreeing to hand their phones over to tennis investigators at any time if required." Soon investigators were reading the mastermind's text messages — and even wiretapping his phone calls to his mother.

His phone's search history would later offer a glimpse into his life and concerns. Sargsyan scoured the internet for references to himself and his players ("maestro tennis," "match fixing tennis hossam"); he did some broader research into his world ("tennis corruption," "armenian mafia"); he searched for ways to spend his new fortune ("escort geneve," "villa rent close port mallorca") But, mostly, he searched for new bookmakers ("croatia betting shop," "usa betting," "mybet Australia").
Caught in the investigation were Sebastian Rivera, the Chilean coach based in the United States, and Slovakian tennis player Dagmara Baskova (who says she was paid 10,000 euros for each thrown match). Another French player told investigators "Since 2015, I estimate that I have accepted to deliberately lose or manipulate the outcome of 20 to 30 matches for Maestro, both in singles and doubles." Some tennis players infuriated the maestro by tipping off other gamblers about their plans to throw matches.

Leaving the courtroom for his own trial, the maestro gave this response to the Post reporter asking how he felt about the courtroom proceedings. "If the prosecutor knew what I know, there would be many more people on trial." Later the maestro was sentenced to five years in prison for fraud, money laundering, and leading a criminal organization.
The Almighty Buck

Outage At Square Prevents Small Businesses From Accepting Credit Cards (sfchronicle.com) 40

The financial services platform Square is experiencing a widespread outage, causing many small businesses around the country to switch to cash only. From a report: In a statement posted to their website, Square said it began investigating a service disruption linked to its data center at 11:47 a.m. As of 4:48 p.m., the San Francisco-based company said it was still working on a fix. Aaron Bergh, owner of Calwise Spirits Co. in Paso Robles, said he noticed the disruption around noon. In the three hours following, his business did about $1,000 in sales -- all without being able to process credit card payments.

Instead employees have been writing down credit card numbers to charge later or done business in cash, which has limited how much customers can spend, he said. In the five years he's been doing business, Bergh said he'd never experienced a Square outage lasting more than half-an-hour. Even in those cases, the platform would still allow businesses to record credit card information. This time, he can't even log into his account, he said.
Square is posting updates at issquareup.com.
Bitcoin

Ex-FTX Executive Ryan Salame To Forfeit $1.5 Billion As Part of Guilty Plea (coindesk.com) 21

Ryan Salame, a top FTX executive who played a key role in the exchange's political fundraising operations, will forfeit $1.5 billion after pleading guilty on Thursday to federal criminal charges tied to the exchange. CoinDesk reports: Salame, who was co-CEO of FTX's Bahamas entity FTX Digital Markets, pleaded guilty to conspiracy to make unlawful contributions and defraud the Federal Election Commission and conspiracy to operate an unlicensed money transferring business. "I made political contributions in my name that were funded by transfers from an Alameda subsidiary," Salame told Judge Lewis Kaplan, who is also overseeing Bankman-Fried's trial, as he entered his guilty plea. The transfers were "categorized as loans," Salame said, but "it was understood that the would not be repaid." The donations, according to Salame, "were for the benefit of initiatives introduced by others but supported by Sam Bankman-Fried."

As part of his plea agreement with the government, Salame has been ordered to forfeit more than $1.5 billion dollars. He agreed to forfeit $6 million before his sentencing, expected in March of next year. To help cover this amount, Salame has already agreed to give the government a "2021 Porsche automobile" and multiple properties, including two Massachusetts homes and ownership of the East Rood Farm Corporation, an entity Salame owns. Additionally, Salame was ordered to pay more than $5.5 million in restitution to FTX debtors. According to a DOJ document (PDF), the $1.5 billion Salame will forfeit represents "property involved in" the unlicensed money transmitter charge.

Chrome

Google's Cookie Killing Tech Is Now On Almost Every Chrome Browser (gizmodo.com) 68

An anonymous reader quotes a report from Gizmodo: Google's Privacy Sandbox, a controversial set of tools and settings meant to replace third-party cookies, is now on almost every single Chrome browser, according to a company blog post published Thursday. Google says Privacy Sandbox is now available to around 97% of Chrome users, and that number will reach 100% in the next few months. The news comes on the heels of the browser's 15th anniversary, which Google is celebrating by redesigning Chrome to make it look and feel more closely aligned with the design paradigm of Android and the rest of the Google suite. The final step in this process comes in 2024, when Google will disable third-party cookies in Chrome for good, marking the end of their decades-long reign of privacy-violating terror.

Back in 2019, Google said the cookie era was coming to a close. In place of third-party cookies, Privacy Sandbox will implement a long list of new tools for the ad industry. Google, after all, makes all of its money by spying on you and turning the insights into ads, so it's not about to put itself out of business. In fairness, this new system is really more private, though it's private on Google's terms. The biggest change is "Ad Topics," a.k.a. the Topics API if you're a huge nerd who's been following this stuff for years. With Topics, Chrome will keep track of all the websites you're looking at and sort you into a variety of categories. This tracking happens in your browser and the data stays on your device. Neither Google nor anyone else gets to see your browsing history or learn anything about you as an individual throughout this process. Websites and advertising companies will know there's a person interested in a certain Topic, but they won't be able to tell who you are specifically.

There's also an extremely complicated technique websites can use to tag you with subjects they want you to see ads about, called "Site Suggested Ads." Google is also rolling out a tool called "Ad Measurement," which helps companies keep track of how well their ads are working through metrics such as the time of day you saw an ad and whether you clicked on it. Google gives users some control over how these tools are implemented. With the rollout of Privacy Sandbox comes new settings listed as "Ad privacy controls," which you can adjust in Chrome's preferences.
Further reading: Chrome is About To Look a Bit Different

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