Instead of eliminating jobs, self-service kiosks at McDonald's and other fast-food chains "have added extra work for kitchen staff," reports CNN — and as a bonus, "pushed customers to order more food than they do at the cash register..." Kiosks "guarantee that the upsell opportunities" like a milkshake or fries are suggested to customers when they order, Shake Shack CEO Robert Lynch said on an earnings call last month. "Sometimes that is not always a priority for employees when you've got 40 people in line. You're trying to get through it as quick as possible." Kiosks also shift employees from behind the cash register to maintaining the dining area, delivering food to customers or working in the kitchen, he said. [Although a study from Temple University researchers found long lines at a kiosk stress customers — making them order less.]

Some McDonald's franchisees — which own and operate 95% of McDonald's in the United States — are now rolling out kiosks that can take cash and accept change. But even in these locations, McDonald's is reassigning cashiers to other roles, including new "guest experience lead" jobs that help customers use the kiosks and assist with any issues. "In theory, kiosks should help save on labor, but in reality, restaurants have added complexity due to mobile ordering and delivery, and the labor saved from kiosks is often reallocated for these efforts," said RJ Hottovy, an analyst who covers the restaurant and retail industries at data analytics firm Placer.ai....

Christopher Andrews, a sociologist at Drew University who studies the effects of technology on work, said the impacts of kiosks were similar to other self-service technology such as ATMs and self-checkout machines in supermarkets. Both technologies were predicted to cause job losses. "The introduction of ATMs did not result in massive technological unemployment for bank tellers," he said. "Instead, it freed them up from low-value tasks such as depositing and cashing checks to perform other tasks that created value." Self-checkout also has not caused retail job losses. In some cases, self-checkout backfired for chains because self-checkout leads to higher merchandise losses from customer errors and more intentional shoplifting than when human cashiers are ringing up customers.

Fast-food chains and retailers need to do a better job communicating what the potential benefits of kiosks and self-checkout are to consumers and employees, Andrews said. "What I think will be central for customers is that they see how this technology is providing them with more or better service rather than more unpaid busywork," he said. "Otherwise, the public is just likely to view it as yet another attempt to reduce labor costs via automation and self-service."
This article ends up taking both sides of the issue. For example, some befuddled kiosk users can take longer to order, the article points out — and of course, kiosks can also break down.

Restaurant analyst Hottovy told CNN "If kiosks really improved speed of service, order accuracy, and upsell, they'd be rolled out more extensively across the industry than they are today."

The world's biggest technology companies have embarked on a final push to persuade the European Union to take a light-touch approach to regulating AI as they seek to fend off the risk of billions of dollars in fines. From a report: EU lawmakers in May agreed the AI Act, the world's first comprehensive set of rules governing the technology, following months of intense negotiations between different political groups. But until the law's accompanying codes of practice have been finalised, it remains unclear how strictly rules around "general purpose" AI (GPAI) systems, such as OpenAI's ChatGPT will be enforced and how many copyright lawsuits and multi-billion dollar fines companies may face.

The EU has invited companies, academics, and others to help draft the code of practice, receiving nearly 1,000 applications, an unusually high number according to a source familiar with the matter who requested anonymity because they were not authorised to speak publicly. The AI code of practice will not be legally binding when it takes effect late next year, but it will provide firms with a checklist they can use to demonstrate their compliance. A company claiming to follow the law while ignoring the code could face a legal challenge.

American Battery Technology and lithium-producer Albemarle are among 25 companies getting more than $3 billion in funding from the Biden administration to boost domestic production of advanced batteries and components. From a report: The funding -- part of a broader White House goal of creating an American battery supply chain -- is going to projects that are building, expanding or retrofitting facilities to process critical minerals, build components and batteries and recycle materials, the Energy Department said Friday.

American Battery Technology received $150 million to build a commercial-scale lithium-ion battery recycling facility in South Carolina. Albemarle is getting $67 million to retrofit a facility to manufacture commercial anode material for next-generation lithium-ion batteries around Charlotte, North Carolina. Other projects included $50 million for Cabot and $225 million for SWA Lithium, a joint venture of Standard Lithium and Equinor. Batteries -- which are used for electric vehicles as well as storing renewable energy for use on the electric grid -- are considered critical to reaching the administration's goal of net-zero emissions by 2050 and for boosting electric vehicles to half of all new light-duty vehicle sales by 2030.

A massive Antarctic glacier, dubbed the "Doomsday Glacier," is melting at an accelerating rate and could be approaching irreversible collapse, international researchers are reporting. The Thwaites Glacier, holding enough ice to raise global sea levels by over two feet, has seen rapid retreat in the past 30 years.

Scientists from the International Thwaites Glacier Collaboration used ice-breaking ships and underwater robots to study the glacier up close since 2018. Their findings reveal warm ocean water funneling through deep cracks in the ice, causing unexpected melting patterns. While computer modeling suggests catastrophic cliff collapse is less likely than feared, researchers project Thwaites and the Antarctic Ice Sheet could disintegrate within 200 years. This collapse could ultimately lead to 10 feet of sea level rise, devastating coastal communities worldwide.

A national "butterfly emergency" has been declared by Butterfly Conservation after the lowest Big Butterfly Count since records began. From a report: An average of just seven butterflies per 15-minute count were recorded by participants in this summer's butterfly count, the lowest in the survey's 14-year history. It was the worst year on record for once-ubiquitous species, including the common blue, small tortoiseshell, small white and green-veined white. Eight out of the 10 most-seen species have declined -- in many cases dramatically -- over the count's history. Previous lowest-ever numbers of butterflies-per-count were logged in 2022, 2021 and 2020.

Butterfly Conservation is calling for the government to declare a "nature emergency" and ban insect-killing neonicotinoid pesticides, with no exceptions. Britain and the EU banned neonicotinoids in 2018 but the UK government has authorised an exemption for the pesticides to be used on sugar beet every year since 2021. Before the election, Labour promised to ban all neonicotinoids. Further reading: UK Nature Chief Sounds Alarm Over Ecosystem Collapse as Butterfly Numbers Halve.

Sandvine, the makers of surveillance-ware that allowed authoritarian countries to censor the internet and spy on their citizens, announced that it is leaving dozens of "non-democratic" countries as part of a major overhaul of the company. From a report: The company, which was founded in Canada, published a statement on Thursday, claiming that it now wants to be "a technology solution leader for democracies." As part of this new strategy, Sandvine said it has already left 32 countries and is in the process of leaving another 24 countries.

Sandvine did not name the 56 countries, apart from Egypt, where Sandvine promised to leave by the end of March 2025. For the remaining countries -- including non-government customers in Egypt -- the "end-of-service" date will be the end of 2025. This change in the company's direction comes after years of investigations by Bloomberg, which reported that Sandvine had sold its internet surveillance products to authoritarian regimes, including Belarus, Egypt, Eritrea, the United Arab Emirates, and Uzbekistan.

The creator of an open source project that scraped the internet to determine the ever-changing popularity of different words in human language usage says that they are sunsetting the project because generative AI spam has poisoned the internet to a level where the project no longer has any utility. 404 Media: Wordfreq is a program that tracked the ever-changing ways people used more than 40 different languages by analyzing millions of sources across Wikipedia, movie and TV subtitles, news articles, books, websites, Twitter, and Reddit. The system could be used to analyze changing language habits as slang and popular culture changed and language evolved, and was a resource for academics who study such things. In a note on the project's GitHub, creator Robyn Speer wrote that the project "will not be updated anymore."

"Generative AI has polluted the data," she wrote. "I don't think anyone has reliable information about post-2021 language usage by humans." She said that open web scraping was an important part of the project's data sources and "now the web at large is full of slop generated by large language models, written by no one to communicate nothing. Including this slop in the data skews the word frequencies." While there has always been spam on the internet and in the datasets that Wordfreq used, "it was manageable and often identifiable. Large language models generate text that masquerades as real language with intention behind it, even though there is none, and their output crops up everywhere," she wrote.

New submitter LazarusQLong shares a report: In late 1965, at what's now London Heathrow airport, a commercial flight coming from Paris made history by being the first to land automatically. The plane -- A Trident 1C operated by BEA, which would later become British Airways -- was equipped with a newly developed extension of the autopilot (a system to help guide the plane's path without manual control) known as "autoland." Today, automatic landing systems are installed on most commercial aircraft and improve the safety of landings in difficult weather or poor visibility.

Now, nearly 60 years later, the world's third largest aircraft manufacturer, Brazil's Embraer, is introducing a similar technology, but for takeoffs. Called "E2 Enhanced Take Off System," after the family of aircraft it's designed for, the technology would not only improve safety by reducing pilot workload, but it would also improve range and takeoff weight, allowing the planes that use it to travel farther, according to Embraer. "The system is better than the pilots," says Patrice London, principal performance engineer at Embraer, who has worked on the project for over a decade. "That's because it performs in the same way all the time. If you do 1,000 takeoffs, you will get 1,000 of exactly the same takeoff."

Electric cars now outnumber petrol cars in Norway for the first time, an industry organisation has said, a world first that puts the country on track towards taking fossil fuel vehicles off the road. From a report: Of the 2.8m private cars registered in the Nordic country, 754,303 are all-electric, against 753,905 that run on petrol, the Norwegian road federation (OFV) said in a statement. Diesel models remain the most numerous at just under 1m, but their sales are falling rapidly. "This is historic. A milestone few saw coming 10 years ago," said OFV director Oyvind Solberg Thorsen. "The electrification of the fleet of passenger cars is going quickly, and Norway is thereby rapidly moving towards becoming the first country in the world with a passenger car fleet dominated by electric cars."

Software developers who ship buggy, insecure code are the true baddies in the cyber crime story, Jen Easterly, boss of the US government's Cybersecurity and Infrastructure Security Agency, has argued. From a report: "The truth is: Technology vendors are the characters who are building problems" into their products, which then "open the doors for villains to attack their victims," declared Easterly during a Wednesday keynote address at Mandiant's mWise conference. Easterly also implored the audience to stop "glamorizing" crime gangs with fancy poetic names. How about "Scrawny Nuisance" or "Evil Ferret," Easterly suggested.

Even calling security holes "software vulnerabilities" is too lenient, she added. This phrase "really diffuses responsibility. We should call them 'product defects,'" Easterly said. And instead of automatically blaming victims for failing to patch their products quickly enough, "why don't we ask: Why does software require so many urgent patches? The truth is: We need to demand more of technology vendors."

Meta and Apple have increasingly been rivals, and Mark Zuckerberg only expects their competition to intensify in the coming years. From a report: "I think in a lot of ways we're like the opposite of Apple," Zuckerberg said. "Clearly, their stuff has worked really well too. They take this approach that's like, 'We're going to take a long time, we're going to polish it, we're going to put it out,' and maybe for the stuff that they're doing that works, maybe that just fits with their culture."

Zuckerberg went on to say Meta approaches product releases differently, saying, "there are a lot of conversations that we have internally where you're almost at the line of being embarrassed at what you put out." "You want to really have a culture that values shipping and getting things out and getting feedback more than needing always to get great positive accolades from people when you put stuff out," he continued.

He also took the opportunity to critique Apple's approach. "If you want to wait until you get praised all the time, you're missing a bunch of the time when you could've learned a bunch of useful stuff and then incorporated that into the next version you're going to ship," he said. [...] Zuck said one of his goals for the next 10 or 15 years is "to build the next generation of open platforms and have the open platforms win."

An anonymous reader shares a report: CERN, the European particle-physics collaboration that operates the Large Hadron Collider, will expel hundreds of Russian-affiliated scientists from its laboratories. The Geneva-based organization decided to cut ties with Moscow after Russia's 2022 invasion of Ukraine, ending nearly 60 years of collaboration, and the agreements are now lapsing.

Deadly attacks using booby-trapped pagers and walkie-talkies in Lebanon has revealed significant vulnerabilities in the supply chains for older electronic devices. The incident, which killed 37 people and injured about 3,000, has sparked investigations across Europe into the origins of the weaponized gadgets.

Taiwan-based Gold Apollo blamed a European licensee for the compromised pagers, while Japan's Icom could not verify the authenticity of the walkie-talkies bearing its name. Both companies denied manufacturing the deadly components in their home countries. Industry executives say older electronics from Asia often lack the tight supply chain controls of newer products, making it difficult to trace their origins. Counterfeiting, surplus inventories, and complex manufacturing deals further complicate the issue.

Ukraine has banned use of Telegram on official devices used by state officials, military personnel and critical workers because it believes its enemy Russia can spy on both messages and users, a top security body said on Friday. Reuters: The National Security and Defence Council announced the restrictions after Kyrylo Budanov, head of Ukraine's GUR military intelligence agency, presented the Council with evidence of Russian special services' ability to snoop on the platform, it said in a statement. But Andriy Kovalenko, head of the security council's centre on countering disinformation, posted on Telegram that the restrictions apply only to official devices, not personal phones.

Telegram is heavily used in both Ukraine and Russia and has become a critical source of information since the Russian invasion of Ukraine in February 2022. But Ukrainian security officials had repeatedly voiced concerns about its use during the war. Based in Dubai, Telegram was founded by Russian-born Pavel Durov, who left Russia in 2014 after refusing to comply with demands to shut down opposition communities on his social media platform VKontakte, which he has sold.

The data centers that train all the large language models behind AI consume unimaginable amounts of energy, and the stakes are high for big tech companies to ensure they have enough power to run those plants. That's why Microsoft is now throwing its weight behind nuclear power. From a report: The tech giant on Friday signed a major deal with nuclear plant owner Constellation Energy to restart its closed Three Mile Island plant by 2028 to power its data centers. The Constellation plant, infamous for melting down in 1979, closed in 2019 after failing to garner enough demand for its energy amid competition with cheaper alternatives like natural gas, and solar and wind power. Constellation said it plans to spend $1.6 billion to revive its reactor, pending regulatory approval. The financial terms of the deal were not disclosed. Microsoft agreed to purchase all of the power from the reactor over the next 20 years, a Constellation spokesperson told TechCrunch. Once restored, the reactor promises a capacity of 835 megawatts.

Indian filmmaker Ram Gopal Varma is ditching human musicians for artificial intelligence, saying he'll use only AI-generated tunes in future projects, a move that underscores AI's growing reach in creative industries. From a report: The filmmaker and screenwriter, known for popular Bollywood movies including Company, Rangeela, Sarkar, and Satya has launched a venture, called RGV Den Music, that will only feature music generated from AI apps including Suno and Udio, he told TechCrunch. Varma said he will use the AI-generated music in all his projects, including movies. The entire background score on his new feature movie, called Saree, is also AI-generated, he said. In an interview, Varma urged artists to embrace AI rather than resist it. "Eventually, the music comes from your thoughts. You need to have clarity on what you want the app to produce. It's the taste that will matter," he said.

An anonymous reader quotes a report from Ars Technica: After 20 years, it's now possible for solo players to finish storylines in the massively multiplayer online role-playing game World of Warcraft that previously required a group to do an intensive raid. That's thanks to "Story Mode," a new raid difficulty that was added for the final wing of the first raid of the recently released The War Within expansion. Over the years, developer Blizzard has expanded the difficulty options for raids to meet various players and communities where they are in terms of play styles. The top difficulty is Mythic, where the semi-pro hardcore guilds compete. Below that is Heroic, where serious, capital-G gamers coordinate with friends in weekly raid schedules to progress. Then there's Normal, which still requires some coordination but isn't nearly as challenging and can typically be completed within a few tries by a pick-up group. The most accessible difficulty is Raid Finder, where you're matched with random players automatically to complete a vastly easier version of a raid. Now Story Mode has been added to the mix, and it's even easier than Raid Finder.

In Story Mode, you fight only the raid's final boss, which has been scaled back in stats and complexity so that it's beatable for a single player or a very small group of friends. Challenging encounter mechanics have been removed, and the whole fight has been retooled to focus exclusively on the narrative aspects. There are some rewards, but they're not the same as those on more difficult raids; the goal was to avoid cheapening the experience for those who do want to go all the way. So far, Story Mode is available exclusively for the newest raid, which is called Nerub-ar Palace. It hasn't been made available for other encounters yet, but Blizzard has hinted that this could be the long-term goal.

Amazon is joining the Motion Picture Association as its seventh member, alongside Paramount Pictures, Sony Pictures, Universal Studios, The Walt Disney Studios, Warner Bros. Discovery and Netflix. Engadget reports: Amazon was already involved with the MPA, having worked with its Alliance for Creativity and Entertainment, an anti-piracy coalition, as a governing board member since 2017. MGM (which Amazon bought in 2022) was previously an MPA member from 1928 until 2005. Amazon's involvement with the MPA speaks to the foothold that the company has in entertainment. The fact that Amazon and Netflix are both members also highlights the major influence of streaming over the industry at large. "The MPA is the global voice for a growing and evolving industry, and welcoming Prime Video & Amazon MGM Studios to our ranks will broaden our collective policymaking and content protection efforts on behalf of our most innovative and creative companies," Charles Rivkin, MPA chairman and CEO, said in a statement. "MPA studios fuel local economies, drive job creation, enrich cultures and bolster communities everywhere they work. With Prime Video & Amazon MGM Studios among our roster of extraordinary members, the MPA will have an even larger voice for the world's greatest storytellers."

A small asteroid, 2024 PT5, will temporarily become a mini-moon for Earth, orbiting in a horseshoe shape from September 29 to November 25, 2024. CBS News reports: Researchers at the Asteroid Terrestrial-impact Last Alert System, an asteroid monitoring system funded by NASA, spotted the asteroid using an instrument in Sutherland, South Africa and labeled it 2024 PT5. Scientists from the Universidad Complutense de Madrid have tracked the asteroid's orbit for 21 days and determined its future path. 2024 PT5 is from the Arjuna asteroid belt, which orbits the sun, according to their study published in Research Notes of the AAs. But Earth's gravitational pull will draw 2024 PT5 towards it and, much like our moon, it will orbit our planet -- but only for 56.6 days. 2024 PT5, which is larger than some of the other mini-moons, will also return to Earth's orbit -- in 2055. [...]

The study's lead author Carlos de la Fuente Marcos told Space.com the mini-moon will be too small to see with amateur telescopes or binoculars but professional astronomers with stronger tools will be able to spot it.

An anonymous reader quotes a report from Bloomberg: Walmart customers will soon have the option to pay directly from their bank accounts with instant transfers for online purchases. The enhanced feature is a flash point in the escalating tensions between merchants and the card networks setting the fees for payment processing. The world's largest retailer has offered pay-by-bank through Walmart Pay since earlier this year. Until now, the transactions were akin to digital checks and took roughly three days to finalize when being processed through The Automated Clearing House, the same network often used for bill payments or paycheck deposits. Soon, customers opting for pay-by-bank transactions will see the purchase reflected in their bank account balance instantly -- and Walmart will receive the funds immediately. [...]

Walmart's upgraded pay-by-bank offering will be rolled out in 2025. The transactions will occur over bank technology provider Fiserv's NOW Network, which integrates with The Clearing House's Real Time Payments network and the Federal Reserve's FedNow. Until now, large retailers hesitated to launch real time payment options because many banks were not connected to an instant settlement system, meaning their customers would not be able to use the product. NOW Network aims to connect to as many banks as possible to reach 100% of deposit accounts by combining its own network with RTP and FedNow. The instant pay-by-bank product will be available for online checkout on Walmart.com. The Bentonville, Arkansas-based retailer already has customers set up a profile when they shop online. If they opt to add pay-by-bank as a payment option on their profile, they will enter their bank login credentials to connect their account. Fiserv's AllData platform connects with their bank clients and vendors including Plaid, MX, Akoya and Finicity to link and authenticate consumer accounts. With this instant pay-by-bank product, consumers will avoid stacked pending transactions, which can open them up to the risk of overdraft or non-sufficient fund fees from their bank. "When the transaction processes as a real time payment, customers get immediate access to see that payment come through, I see it hit my account and I can properly budget," said Jamie Henry, vice president of emerging payments at Walmart. "It's not as if I've got this phantom payment out there that's going to take place a couple days down the road."