×
HP

PC Giants Predict Delayed but Massive Upgrade Wave (theregister.com) 120

Dell and HP executives have acknowledged a delay in the anticipated commercial PC refresh cycle. Michael Dell, speaking at the Citi 2024 Global TMT conference, stated that the refresh cycle "has been delayed for sure." The Register adds: Without offering any reasons for postponement -- and not being pressed for one by the analyst interviewing him -- the billionaire reckoned the size of the refresh is "going to be even bigger" because of it. "So first of all we have a certain date with Windows 10 end-of-life and we're almost within a one year window of that, and as you get in that one-year window, the enterprise IT people start screwing around and saying, 'Oh, we better do something about this'," said Dell.

Enrique Lores, CEO at rival PC maker HP, who spoke at the Goldman Sachs Communacopia + Technology conference this week, agreed enterprises are also about to invest in new lines. "First of all there is a large and aging installed base on PCs. Many of these PCs were bought during COVID and now we are four [or] five years after they were bought and they will have to be replaced. "We also see an opportunity driven by the Windows 11 refresh that is only starting now... this is what is behind some of the strength that we see on the commercial side. Microsoft⦠will start discontinuing their support for the previous versions, and this always ties the replacement and upgrade," he said, adding "this is going to be driving demand in the coming quarters."

AI

OpenAI Acknowledges New Models Increase Risk of Misuse To Create Bioweapons 28

OpenAI's latest models have "meaningfully" increased the risk that AI will be misused to create biological weapons [non-paywalled link], the company has acknowledged. From a report: The San Francisco-based company announced its new models, known as o1, on Thursday, touting their new abilities to reason, solve hard maths problems and answer scientific research questions. OpenAI's system card, a tool to explain how the AI operates, said the new models had a "medium risk" for issues related to chemical, biological, radiological and nuclear (CBRN) weapons -- the highest risk that OpenAI has ever given for its models. The company said it meant that the technology has "meaningfully improved" the ability of experts to create bioweapons. AI software with more advanced capabilities, such as the ability to perform step-by-step reasoning, pose an increased risk of misuse in the hands of bad actors, according to experts.

Japan

Japan Rethinks 24/7 Police Boxes With Rise of Cybercrime (nikkei.com) 12

Japan is overhauling how its ubiquitous 24-hour mini-police stations are operated nationwide as more crime fighting moves from the streets to the web. From a report: Called koban in Japanese, officers at these small police boxes handle a variety of tasks from responding to crime and patrolling neighborhoods to handling lost items. There are also chuzaisho outposts where police officers live full-time. The National Police Agency will update operational rules on Friday to allow some outposts to shut down at night if necessary. It will also allow greater flexibility on the use of mobile or temporary outposts, depending on local needs and staffing considerations.

Prefectural police will decide on changes involving specific outposts. Japan's koban system dates back to 1874 and is believed to have started operating around the clock in the 1880s. There were 6,215 kobans and 5,923 live-in outposts across Japan as of April. They have inspired countries like Singapore and Brazil to set up similar outposts focused on community policing. The change comes amid shifting crime patterns. Roughly 700,000 crime cases were reported in 2023, down more than 70% from the post-World War II peak in 2002. Street crime, like purse-snatching and car break-ins, were down around 80% to 240,000 cases. Instead, online and phone-based crimes, like impersonation scams and romance scams, are on the rise.

Iphone

'I Don't Get Why Apple's Multitrack Voice Memos Require an iPhone 16 Pro' (engadget.com) 63

Apple unveiled a multitrack recording feature for Voice Memos at its recent iPhone event, exclusive to the iPhone 16 Pro. The feature allows users to layer vocals over guitar tracks without headphones, utilizing advanced microphone technology and machine learning algorithms to reduce ambient noise.

Engadget argues the feature's exclusivity to the new $1,000+ model is unnecessary, given modern smartphones' processing power far exceeds that of early digital audio workstations. They contend that basic multitrack recording functionality could be implemented on older iPhone models. Apple's decision to limit this feature contradicts its inclusion of GarageBand on all iPhones and the availability of Audio Mix on base iPhone 16 models, which offers similar noise reduction capabilities. The story adds: Why is this particular feature walled behind the iPhone 16 Pro? It's a simple multitrack recording function. From the ad, it looks like the app can't even layer more than two tracks at a time. This can't exactly be taxing that A18 Pro chip, especially when the phone can also handle 4K/120 FPS video recording in Dolby Vision.
Iphone

Apple Seeks To Drop Its Lawsuit Against Israeli Spyware Pioneer NSO (msn.com) 24

Apple asked a court Friday to dismiss its three-year-old hacking lawsuit against spyware pioneer NSO Group, arguing that it might never be able to get the most critical files about NSO's Pegasus surveillance tool and that its own disclosures could aid NSO and its increasing number of rivals. From a report: A redacted version of the filing in San Francisco federal court cited a July article in the Guardian, which reported that Israeli officials had taken files from NSO's headquarters. The newspaper said the officials asked an Israeli court to keep the action secret even from those involved in an earlier, still pending hacking suit against NSO filed by Meta's WhatsApp. Israeli ministry of justice communications that were hacked showed that officials were concerned about sensitive information reaching Americans, the newspaper said.

"While Apple takes no position on the truth or falsity of the Guardian Story described above, its existence presents cause for concern about the potential for Apple to obtain the discovery it needs," the iPhone maker wrote in its filing Friday. Israeli officials have not disputed the authenticity of the documents but have denied interfering in the U.S. litigation.

Games

Annapurna's Entire Gaming Team Has Resigned (ign.com) 43

Annapurna Interactive's entire gaming staff has resigned from the company following a leadership dispute, according to a Bloomberg report. From a report: The report, which IGN can confirm based on conversations with our own sources, states that Annapurna Interactive president Nathan Gary had recently been in negotiations with Annapurna founder and billionaire Megan Ellison to spin the gaming segment off as its own company. However, Ellison eventually pulled out of negotiations, at which point Gary resigned. Almost 30 other individuals, including division co-heads Deborah Mars and Nathan Vella, as well as the entire remaining staff of Annapurna Interactive, joined him.

"All 25 members of the Annapurna Interactive team collectively resigned," Gary and the resigned staff said in a joint statement to Bloomberg. "This was one of the hardest decisions we have ever had to make and we did not take this action lightly." While negotiations were still ongoing, Annapurna Interactive re-hired former Epic Games executive Hector Sanchez as its president of interactive and new media, and Paul Doyle as its head of strategy. IGN understands that Sanchez was expected to head up Annapurna's gaming efforts in Gary's absence once his part of the company was spun-off. With Gary now having resigned, Sanchez has taken the lead.
Annapurna has earned success and awards for games including Cocoon, Stray, Neon White, The Artful Escape, and Sayonara Wild Hearts.
The Internet

United Airlines Taps Starlink for Free In-Flight Wi-Fi (msn.com) 29

United Airlines said that it will outfit its entire fleet with Starlink internet service, aiming to keep fliers loyal by offering zippier, more reliable browsing and downloads that the carrier expects will mirror what travelers are used to on the ground. From a report: United's deal is a bet that Starlink's technology can propel it above rival carriers in offering fast, free Wi-Fi. The airline is in the midst of a broader effort to burnish its premium and business travel bona fides, which has included retrofitting planes with lots of power outlets and seat back screens.

The airline said it would begin testing the Starlink service early next year, with the first passenger flights likely equipped later in 2025. United said Starlink's service will be more reliable, particularly over oceans and other remote areas -- a key advantage for the airline's network of long-haul international flights that cross the Atlantic and Pacific oceans. It will allow passengers to access live TV and streaming, and to use several devices at once.

Security

Fortinet Confirms Data Breach After Hacker Claims To Steal 440GB of Files (bleepingcomputer.com) 25

Cybersecurity giant Fortinet has confirmed it suffered a data breach after a threat actor claimed to steal 440GB of files from the company's Microsoft Sharepoint server. From a report: Fortinet is one of the largest cybersecurity companies in the world, selling secure networking products like firewalls, routers, and VPN devices. The company also offers SIEM, network management, and EDR/XDR solutions, as well as consulting services.

Early this morning, a threat actor posted to a hacking forum that they had stolen 440GB of data from Fortinet's Azure Sharepoint instance. The threat actor then shared credentials to an alleged S3 bucket where the stolen data is stored for other threat actors to download. The threat actor, known as "Fortibitch," claims to have tried to extort Fortinet into paying a ransom, likely to prevent the publishing of data, but the company refused to pay. In response to our questions about incident, Fortinet confirmed that customer data was stolen from a "third-party cloud-based shared file drive."

AI

Can AI Really Replace Salesforce and Workday? (theinformation.com) 67

Can AI kill the enterprise software app industry that's led by companies such as Salesforce and Workday? The Information: That's the trillion-dollar question at the heart of recent comments from the CEO of Klarna, Sebastian Siemiatkowski, who's made a name for himself -- and drawn some skepticism too -- as a chief cheerleader of OpenAI's software. In the latest example from a couple of weeks ago, Siemiatkowski told investors in his buy now, pay later firm that it's shutting down a lot of the enterprise software apps it uses, including some run by the above-mentioned CRM and HR firms, because it can replicate them with AI. SeekingAlpha picked up those comments, which went viral in recent days.

The idea behind the comments is the following: Conversational AI can understand natural-language commands and be ordered to write software code, so companies can cheaply and quickly build customized apps that do most of the things that traditional enterprise apps can do, especially if most of what those apps do is manage corporate data. Siemiatkowski expanded on the comments in a Wednesday X post, saying he wasn't looking to primarily save money on software license fees "even though that is nice upside."

United States

'The IRS Says There's Always Next Year' (msn.com) 131

The tax agency again delays a vital software upgrade, at the cost of billions. WSJ's Editorial Board: Taxpayers endure drudgery to file on time each year, but the tax collectors seem less concerned with deadlines. A new Internal Revenue Service database, more than a decade in the making, will be delayed another year. And its cost is billions of dollars and climbing. The IRS told the press this week that it won't replace its Individual Master File until the 2026 tax year, at the earliest. That falls short of Commissioner Danny Werfel's goal of launching a new system in time for 2025 taxes, and the delay could mean another year of grief for countless taxpayers. The file is the digital silo in which more than 154 million tax files are held, and keeping it up-to-date helps to enable speedy, accurate refunds.

The code that powers the database was written in the 1960s by IBM engineers at the same time their colleagues worked on the Apollo program. The system runs on a nearly extinct computer language known as Cobol, and though it retains its basic functionality, maintaining it requires bespoke service. By 2018 the IRS had only 17 remaining developers considered to be experts on the system. The agency has sought and failed to overhaul or replace the database since the 1980s. It spent $4 billion over 14 years to devise upgrades, but it canceled that effort in 2000 "without receiving expected benefits," according to the Government Accountability Office.

The costs continue to mount. IRS spending on operating and maintaining its IT systems has risen 35% in the past four years, to $2.7 billion last year from $2 billion in 2019. These costs will "likely continue to increase until a majority of legacy systems are decommissioned," according to a report last month by the agency's inspector general. Each year major upgrades are pushed back adds a larger sum to the final tab. The IRS usually pleads poverty as an excuse for failing to stay up-to-date. Yet Congress gave the agency billions of extra dollars through the Inflation Reduction Act to fund a speedy database overhaul. Since 2022 it has spent $1.3 billion beyond its ordinary budget to modernize its business systems. Taxpayers will have to wait at least another year to see if that investment has paid off.

AI

Microsoft Pushes AI For Climate Solutions While Marketing To Oil Giants (theatlantic.com) 26

An anonymous reader shares a report: Microsoft executives have been thinking lately about the end of the world. In a white paper published late last year, Brad Smith, the company's vice chair and president, and Melanie Nakagawa, its chief sustainability officer, described a "planetary crisis" that AI could help solve. Imagine an AI-assisted tool that helps reduce food waste, to name one example from the document, or some future technology that could "expedite decarbonization" by using AI to invent new designs for green tech.

But as Microsoft attempts to buoy its reputation as an AI leader in climate innovation, the company is also selling its AI to fossil-fuel companies. Hundreds of pages of internal documents I've obtained, plus interviews I've conducted over the past year with 15 current and former employees and executives, show that the tech giant has sought to market the technology to companies such as ExxonMobil and Chevron as a powerful tool for finding and developing new oil and gas reserves and maximizing their production -- all while publicly committing to dramatically reduce emissions.

Although tech companies have long done business with the fossil-fuel industry, Microsoft's case is notable. It demonstrates how the AI boom contributes to one of the most pressing issues facing our planet today -- despite the fact that the technology is often lauded for its supposed potential to improve our world, as when Sam Altman testified to Congress that it could address issues such as "climate change and curing cancer." These deals also show how Microsoft can use the vagaries of AI to talk out of both sides of its mouth, courting the fossil-fuel industry while asserting its environmental bona fides. (Many of the documents I viewed have been submitted to the Securities and Exchange Commission as part of a whistleblower complaint alleging that the company has omitted from public disclosures "the serious climate and environmental harms caused by the technology it provides to the fossil fuel industry," arguing that the information is of material and financial importance to investors.

Transportation

GM and EVgo To Build 400 Ultra-Fast EV Chargers Across the US (insideevs.com) 77

An anonymous reader quotes a report from InsideEVs: General Motors is joining forces with EVgo, one of the biggest electric vehicle charging operators in the United States, to build 400 ultra-fast DC chargers nationwide to support the growing number of battery-powered cars hitting U.S. roads. To be clear, these are individual stalls, not charging stations. However, the two companies describe the new locations as "flagship destinations" which will feature 350-kilowatt DC chargers, ample lighting, canopies, pull-through spots and security cameras. Most locations will feature up to 20 ultra-fast charging stalls, but some will have even more -- good news for those crowded holiday road trips. GM and EVgo said the fancy new stations would be located near shopping areas offering dining, coffee shops and other amenities.

We don't know exactly where the new stations will be built, but EVgo mentioned that the "flagship destinations" will be deployed coast to coast, including in metropolitan areas in states like Arizona, California, Florida, Georgia, Michigan, New York and Texas. The stalls will be co-branded EVgo and GM Energy -- the automaker's charging and energy management division. The first new "flagship station" is expected to open next year. The new stalls will make use of EVgo's prefabrication approach which can reduce the total cost of a new station by 15% and the deployment time by 50%. Similar to Tesla's prefabricated Supercharger stalls, EVgo's ready-made structures come with stalls and accompanying equipment already mounted on a metal base plate which is transported from the factory to the charging site.

The Almighty Buck

You Can Now Legally Bet On the 2024 Congressional Elections (apnews.com) 94

A U.S. District Court judge on Thursday allowed New York-based startup Kalshi to legally offer betting on the outcome of the November Congressional elections (Warning: source paywalled; alternative source), despite opposition from the Commodity Futures Trading Commission (CFTC), which plans to appeal the decision due to concerns about potential market manipulation and public trust in the electoral process. Within minutes of the ruling, people began placing bets on Kalshi's website. It's currently the only legal opportunity for Americans to bet on U.S. elections under government regulation. Fortune reports: A startup company on Thursday began taking what amounts to bets on the outcome of the November Congressional elections after a judge refused to block them from doing so. The ruling by U.S. District Court Judge Jia Cobb in Washington permitted the only legally sanctioned bets on U.S. elections by an American jurisdiction. It enabled, at least temporarily, New York-based Kalshi to offer prediction contracts -- essentially yes-or-no bets -- on which party will win control of the Senate and the House in November. The company and its lawyer did not respond to requests for comment, but within 90 minutes of the judge's ruling, the bets were being advertised on the company's web site. Earlier in the day, the website had said they were "coming soon."

It was not clear how long such betting might last; the Commodity Futures Trading Commission, which last year prohibited the company from offering them, said it would appeal the ruling as quickly as possible. Contrasting his client with foreign companies who take bets from American customers on U.S. elections without U.S. government approval, Roth said Kalshi is trying to do things the right way, under government regulation. "It invested significantly in these markets," he said during Thursday's hearing. "They spent millions of dollars. It would be perverse if all that investment went up in smoke."

But Raagnee Beri, an attorney for the commission, said allowing such bets could invite malicious activities designed to influence the outcome of elections and undermine already fragile public confidence in the voting process. "These contracts would give market participants a $100 million incentive to influence the market on the election," she said. "There is a very severe public interest threat." She used the analogy of someone who has taken an investment position in corn commodities. "Somebody puts out misinformation about a drought, that a drought is coming," she said. "That could move the market on the price of corn. The same thing could happen here. The commission is not required to suffer the flood before building a dam."

Android

Google Tests Desktop Windowing For Android Tablets (theverge.com) 30

Google is testing a "desktop windowing" feature for Android tablets that "will let you resize apps freely and arrange them on your screen at will," reports The Verge. It's currently available as a developer preview. From the report: Currently, apps on Android tablets open in full-screen by default. When the new mode is enabled, each app will appear in a window with controls that allow you to reposition, maximize, or close the app. You'll also see a taskbar at the bottom of your screen with your running apps. [...] Once the feature is rolled out to everyone, you can turn it on by pressing and holding the window handle at the top of an app's screen. If you have a keyboard attached, you can also use the shortcut meta key (Windows, Command, or Search) + Ctrl + Down to activate desktop mode. (You can exit the mode by closing all your active apps or by dragging a window and dragging it to the top of your screen.)

Google notes that apps locked to portrait orientation are still resizable, which might make things look a bit weird if certain apps aren't optimized. However, Google plans to address this in a future update by scaling the UI of non-resizable apps while maintaining their aspect ratio.

Privacy

How SEC Mobile Phones Can Signal an Imminent Stock Price Drop 34

Mobile phone location data has linked site visits by US securities watchdogs to the headquarters of companies with measurable drops in their share prices -- even when no enforcement action is taken. From a report: When insiders sold shares right around a non-public visit by staff from the Securities and Exchange Commission, they avoided average losses of 4.9 per cent in the three months after the visit, according to a study led by researchers at four Midwestern universities. By matching commercially available data with share price moves, the study offers a window into the secretive world of securities enforcement beyond publicly announced cases. It also raises questions about the rules around insider trading.

"Maybe we should be thinking about what the rules are when the SEC shows up," said Marcus Painter, assistant professor of finance at Saint Louis University and one of the authors. The research used geolocation data to identify mobile phones that spent significant amounts of time at the SEC's various offices around the country. They then tracked those phones to corporate headquarters around the world in the 12-month period right before Covid-19 lockdowns led to extensive working from home.
The Courts

Court Clears Researchers of Defamation For Identifying Manipulated Data (arstechnica.com) 21

An anonymous reader quotes a report from Ars Technica: Earlier this year, we got a look at something unusual: the results of an internal investigation conducted by Harvard Business School that concluded one of its star faculty members had committed research misconduct. Normally, these reports are kept confidential, leaving questions regarding the methods and extent of data manipulations. But in this case, the report became public because the researcher had filed a lawsuit that alleged defamation on the part of the team of data detectives that had first identified potential cases of fabricated data, as well as Harvard Business School itself. Now, the court has ruled (PDF) on motions to dismiss the case. While the suit against Harvard will go on, the court has ruled that evidence-backed conclusions regarding fabricated data cannot constitute defamation -- which is probably a very good thing for science.

The researchers who had been sued, Uri Simonsohn, Leif Nelson, and Joe Simmons, run a blog called Data Colada where, among other things, they note cases of suspicious-looking data in the behavioral sciences. As we detailed in our earlier coverage, they published a series of blog posts describing an apparent case of fabricated data in four different papers published by the high-profile researcher Francesca Gino, a professor at Harvard Business School. The researchers also submitted the evidence to Harvard, which ran its own investigation that included interviewing the researchers involved and examining many of the original data files behind the paper. In the end, Harvard determined that research misconduct had been committed, placed Gino on administrative leave and considered revoking her tenure. Harvard contacted the journals where the papers were published to inform them that the underlying data was unreliable.

Gino then filed suit alleging that Harvard had breached their contract with her, defamed her, and interfered with her relationship with the publisher of her books. She also added defamation accusations against the Data Colada team. Both Harvard and the Data Colada collective filed a motion to have all the actions dismissed, which brings us to this new decision. Harvard got a mixed outcome. This appears to largely be the result that the Harvard Business School adopted a new and temporary policy for addressing research misconduct when the accusations against Gino came in. This, according to the court, leaves questions regarding whether the university had breached its contract with her. However, most of the rest of the suit was dismissed. The judge ruled that the university informing Gino's colleagues that Gino had been placed on administrative leave does not constitute defamation. Nor do the notices requesting retractions sent to the journals where the papers were published. "I find the Retraction Notices amount 'only to a statement of [Harvard Business School]'s evolving, subjective view or interpretation of its investigation into inaccuracies in certain [data] contained in the articles,' rather than defamation," the judge decided.

More critically, the researchers had every allegation against them thrown out. Here, the fact that the accusations involved evidence-based conclusions, and were presented with typical scientific caution, ended up protecting the researchers. The court cites precedent to note that "[s]cientific controversies must be settled by the methods of science rather than by the methods of litigation" and concludes that the material sent to Harvard "constitutes the Data Colada Defendants' subjective interpretation of the facts available to them." Since it had already been determined that Gino was a public figure due to her high-profile academic career, this does not rise to the standard of defamation. And, while the Data Colada team was pretty definitive in determining that data manipulation had taken place, its members were cautious about acknowledging that the evidence they had did not clearly indicate Gino was the one who had performed the manipulation. Finally, it was striking that the researchers had protected themselves by providing links to the data sources they'd used to draw their conclusions. The decision cites a precedent that indicates "by providing hyperlinks to the relevant information, the articles enable readers to review the underlying information for themselves and reach their own conclusions."

AI

White House Gets Voluntary Commitments From AI Companies To Curb Deepfake Porn (engadget.com) 50

In a statement today, the White House said it has received commitments from several AI companies to curb the creation and distribution of deepfake porn, also known as image-based sexual abuse material. Engadget reports: The participating businesses have laid out the steps they are taking to prevent their platforms from being used to generate non-consensual intimate images (NCII) of adults and child sexual abuse material (CSAM). Specifically, Adobe, Anthropic, Cohere, Common Crawl, Microsoft and OpenAI said they'll be: "responsibly sourcing their datasets and safeguarding them from image-based sexual abuse."

All of the aforementioned except Common Crawl also agreed they'd be: "incorporating feedback loops and iterative stress-testing strategies in their development processes, to guard against AI models outputting image-based sexual abuse" and "removing nude images from AI training datasets" when appropriate. [...] The notable absences from today's White House release are Apple, Amazon, Google and Meta.

Role Playing (Games)

Hasbro CEO Claims All His Friends Use AI For D&D, Signal To Embrace It 54

Hasbro CEO Chris Cocks revealed at a Goldman Sachs conference that the company has been using AI in game development, including for "Dungeons & Dragons" and "Magic: The Gathering," and plans to integrate AI further into gameplay, despite previously banning AI-generated content. "Inside of development, we've already been using AI," Cocks said. "It's mostly machine-learning-based AI or proprietary AI as opposed to a ChatGPT approach. We will deploy it significantly and liberally internally as both a knowledge worker aid and as a development aid." Futurism reports: While the logistical aspects of the technology seem fairly par for the course in the world of out-of-touch CEOs over-relying on it, Cocks then suggested that it will become a part of D&D gameplay. "I'm probably more excited though about the playful elements of AI," he said. "I play with probably 30 or 40 people regularly. There's not a single person who doesn't use AI somehow for either campaign development or character development or story ideas. That's a clear signal that we need to be embracing it."

After paying lip service to using AI "responsibly" and "paying creators for their work," Cocks then doubled down on his point. "The themes around using AI to enable user-generated content, using AI to streamline new player introduction, using AI for emergent storytelling -- I think you're going to see that not just our hardcore brands like D&D but also multiple of our brands," the Hasbro CEO said.
Further reading: Magic: The Gathering Community Fears Generative AI Will Replace Talented Artists
Graphics

AMD's New Variable Graphics Memory Lets Laptop Users Reassign Their RAM To Gaming (theverge.com) 40

AMD has introduced Variable Graphics Memory (VGM) for its AI 300 "Strix Point" laptops, allowing users to convert up to 75% of their system memory into dedicated VRAM via the AMD Adrenalin app, enhancing gaming performance for titles requiring more VRAM. The Verge reports: You might be wondering: does that extra video memory actually make a difference? Well, it depends on the game. Some games, like Alan Wake II, require as many as 6GB of VRAM and will throw errors at launch if you're short -- Steam Deck, Asus ROG Ally, and Lenovo Legion Go buyers have been tweaking their VRAM settings for some time to take games to the threshold of playability. But in early testing with the Asus Zenbook S 16, a Strix Point laptop that's already shipped with this feature, my colleague Joanna Nelius saw that turning it on isn't a silver bullet for every game. With 8GB of VRAM, the laptop played Control notably faster (65fps vs. 54fps), but some titles had smaller boosts, no boost, or even slight frame rate decreases.
Businesses

Unhappy Workers May Reduce Global GDP By As Much As 9%, Gallup Estimates (cnn.com) 92

An anonymous reader quotes a report from CNN: Employees' negative daily emotions and lack of well-being can ultimately hurt worker engagement -- and the economy, according to a new report released this week. Gallup, in its "State of the Global Workplace," estimates that low employee engagement costs the global economy $8.9 trillion, or 9% of global GDP. The report includes findings from its latest annual World Poll, which surveyed 128,278 employees in more than 140 countries last year. That poll found that roughly 20% of workers globally reported feeling lonely, angry or sad on a daily basis. And 41% on average say they feel stress. Those most likely to say they feel lonely were younger workers (22%), employees who worked remotely full-time (25%) and those who felt most disengaged on the job (31%).

While work isn't always the cause of a person's negative daily emotions, employers should still be concerned. That's because work can either improve or worsen employees' well-being. On the one hand, the Gallup report noted, "when employees find their work and work relationships meaningful, employment is associated with high levels of daily enjoyment and low levels of all negative daily emotions. Notably, half of employees who are engaged at work are thriving in life overall." On the other, researchers found that being disengaged at work can negatively affect a person's wellbeing as much as -- or more than -- not having a job at all. "Employees who dislike their jobs tend to have high levels of daily stress and worry, as well as elevated levels of all other negative emotions," they wrote. "On many wellbeing items (stress, anger, worry, loneliness), being actively disengaged at work is equivalent to or worse than being unemployed."

The poll found that last year only 23% of employees were engaged at work, unchanged from the year prior. Gallup defines an engaged employee as someone "highly involved in and enthusiastic about their work and workplace. They are psychological 'owners,' drive performance and innovation, and move the organization forward." But those who said they were not engaged rose by 3 percentage points to 62%. These are employees characterized as "psychologically unattached to their work and company. Because their engagement needs are not being fully met, they are putting time but not energy or passion into their work."

Slashdot Top Deals