The Almighty Buck

Australian Bank's System Outage Leaves 9 Million Customers Without Cash (reuters.com) 122

An anonymous reader quotes Reuters: National Australia Bank on Saturday suffered what it described as a "nationwide outage" to some of its technology systems, leaving customers unable to access banking services or withdraw money. Customers took to social media to vent their frustrations, with some saying they were left unable to pay for groceries or refuel their cars...

National Australia Bank is one of Australia's four largest retail banks with a customer base of 9 million, according to its website... The Bank of New Zealand, a NAB subsidiary, also experienced outages on Saturday across New Zealand, but the spokesman was unable to confirm a connection between the two incidents.

Facebook

Facebook Accused of Conducting Mass Surveillance Through Its Apps (theguardian.com) 92

A court case in California alleges that Facebook used its apps to gather information about users and their friends, including some who had not signed up to the social network, reading their text messages, tracking their locations and accessing photos on their phones. The Guardian reports: The claims of what would amount to mass surveillance are part of a lawsuit brought against the company by the former startup Six4Three, listed in legal documents filed at the superior court in San Mateo as part of a court case that has been ongoing for more than two years. The allegations about surveillance appear in a January filing, the fifth amended complaint made by Six4Three. It alleges that Facebook used a range of methods, some adapted to the different phones that users carried, to collect information it could use for commercial purposes.

"Facebook continued to explore and implement ways to track users' location, to track and read their texts, to access and record their microphones on their phones, to track and monitor their usage of competitive apps on their phones, and to track and monitor their calls," one court document says. But all details about the mass surveillance scheme have been redacted on Facebook's request in Six4Three's most recent filings. Facebook claims these are confidential business matters. It has until next Tuesday to submit a claim to the court for the documents to remain sealed from public view.

Communications

YouTube Is Messing With the Order of Videos In Some User Feeds (gizmodo.com) 92

YouTube is testing non-chronological subscription feeds to try and serve you content that it thinks you'll want to see at the top. The problem with this is that the subscription feed exists because users subscribed to content that they want to see. If they don't, they will unsubscribe, thereby removing unwanted content from the feed. Gizmodo reports: YouTube confirmed the test on Twitter after some users noticed the change and inquired as to why the heck their subscription feed was no longer in chronological order. YouTube must have missed the memo about how users react when platforms mess with the order of the sacred feed.

Here's YouTube's how-to and troubleshooting Twitter account explained the test: "Just to clarify. We are currently experimenting with how to show content in the subs feed. We find that some viewers are able to more easily find the videos they want to watch when we order the subs feed in a personalized order vs always showing most recent video first." Weird, considering YouTube already offers recommended videos based on your viewing habits and subscribed channels in its sidebar.

Facebook

Facebook Asks British Users To Submit Their Nudes as Protection Against Revenge Porn (betanews.com) 301

Mark Wilson writes: Following on from a trial in Australia, Facebook is rolling out anti-revenge porn measures to the UK. In order that it can protect British users from failing victim to revenge porn, the social network is asking them to send in naked photos of themselves. The basic premise of the idea is: send us nudes, and we'll stop others from seeing them .
Social Networks

President Trump Can't Block People On Twitter, Court Rules (knightcolumbia.org) 385

Reader drunken_boxer777 writes: US District Judge Buchwald issued a 75-page ruling today clearly articulating why Donald Trump cannot block Twitter users, as it violates their First Amendment rights.

"Turning to the merits of plaintiffs' First Amendment claim, we hold that the speech in which they seek to engage is protected by the First Amendment and that the President and Scavino exert governmental control over certain aspects of the @realDonaldTrump account, including the interactive space of the tweets sent from the account. That interactive space is susceptible to analysis under the Supreme Court's forum doctrines, and is properly characterized as a designated public forum. The viewpoint-based exclusion of the individual plaintiffs from that designated public forum is proscribed by the First Amendment and cannot be justified by the President's personal First Amendment interests."
Further reading: Bloomberg.
AI

Microsoft Also Has An AI Bot That Makes Phone Calls To Humans (theverge.com) 61

An anonymous reader quotes a report from The Verge: At an AI event in London today, Microsoft CEO Satya Nadella showed off the company's Xiaoice (pronounced "SHAO-ICE") social chat bot. Microsoft has been testing Xiaoice in China, and Nadella revealed the bot has 500 million "friends" and more than 16 channels for Chinese users to interact with it through WeChat and other popular messaging services. Microsoft has turned Xiaoice, which is Chinese for "little Bing," into a friendly bot that has convinced some of its users that the bot is a friend or a human being. "Xiaoice has her own TV show, it writes poetry, and it does many interesting things," reveals Nadella. "It's a bit of a celebrity."

While most of Xiaoice's interactions have been in text conversations, Microsoft has started allowing the chat bot to call people on their phones. It's not exactly the same as Google Duplex, which uses the Assistant to make calls on your behalf, but instead it holds a phone conversation with you. "One of the things we started doing earlier this year is having full duplex conversations," explains Nadella. "So now Xiaoice can be conversing with you in WeChat and stop and call you. Then you can just talk to it using voice." (The term "full duplex" here refers to a conversation where both participants can speak at the same time; it's not a reference to Google's product, which was named after the same jargon.)

Facebook

European Lawmakers Asked Mark Zuckerberg Why They Shouldn't Break Up Facebook (theverge.com) 220

European lawmakers questioned Mark Zuckerberg in Brussels today for almost an hour and a half, asking him to address concerns about the Cambridge Analytica data leak and Facebook's potential monopoly. German MEP Manfred Weber asked whether the Facebook CEO could name a single European alternative to his "empire," which includes apps like WhatsApp and Instagram in addition to Facebook. "I think it's time to discuss breaking up Facebook's monopoly, because it's already too much power in only one hand," said Weber. "So I ask you simple, and that is my final question: can you convince me not to do so?" Belgian MEP Guy Verhofstadt then chimed in and asked whether Facebook would cooperate with European antitrust authorities to determine whether the company was indeed a monopoly, and if it was, whether Facebook would accept splitting off WhatsApp or Messenger to remedy the problem. The Verge reports: The panel's format let Zuckerberg selectively reply to questions at the end of the session, and he didn't address Verhofstadt's points. Instead, he broadly outlined how Facebook views "competition" in various spaces. "We exist in a very competitive space where people use a lot of different tools for communication," said Zuckerberg. "From where I sit, it feels like there are new competitors coming up every day" in the messaging and social networking space. He also said that Facebook didn't hold an advertising monopoly because it only controlled 6 percent of the global advertising market. (It's worth noting: this is still a huge number.) And he argued that Facebook promoted competition by making it easier for small businesses to reach larger audiences -- which is basically unrelated to the question of whether Facebook itself is a monopoly.
The Internet

The Wayback Machine is Deleting Evidence of Malware Sold To Stalkers (vice.com) 92

The Internet Archive's Wayback Machine is a service that preserves web pages. But the site has been deleting evidence of companies selling malware to illegally spy on spouses, Motherboard reported Tuesday. From the report: The company in question is FlexiSpy, a Thailand-based firm which offers desktop and mobile malware. The spyware can intercept phone calls, remotely turn on a device's microphone and camera, steal emails and social media messages, as well as track a target's GPS location. Previously, pages from FlexiSpy's website saved to the Wayback Machine showed a customer survey, with over 50 percent of respondents saying they were interested in a spy phone product because they believe their partner may be cheating. That particular graphic was mentioned in a recent New York Times piece on the consumer spyware market.

In another example, a Wayback Machine archive of FlexiSpy's homepage showed one of the company's catchphrases: "Many spouses cheat. They all use cell phones. Their cell phone will tell you what they won't." Now, those pages are no longer on the Wayback Machine. Instead, when trying to view seemingly any page from FlexiSpy's domain on the archiving service, the page reads "This URL has been excluded from the Wayback Machine."

Businesses

Twitter Is Killing Several of Its TV Apps, Too (techcrunch.com) 29

Twitter is shutting down its TV apps on Roku, Android TV and Xbox starting on May 24, the company announced this morning. From a report: The news of the apps' closure comes at a time when Twitter is now trying to steer its users to its first-party mobile apps and its desktop website by killing off apps used by a minority of its user base -- like the Twitter for Mac app it shut down earlier this year. And more recently, it has attempted to kill off popular third-party Mac apps with a series of unfriendly API changes.

It's unclear why this has become Twitter's agenda. While it can be a burden for a company to support a broader ecosystem of apps where some only have a niche audience, in some cases those "niche" users are also the most influential and heavy users. And arguably, anyone launching Twitter's app on their TV must be a die-hard user -- because who is really watching that much Twitter on their TV?

Google

Google Sued For 'Clandestine Tracking' of 4.4 Million UK iPhone Users' Browsing Data (theguardian.com) 32

Google is being sued in the high court for as much as $4.3 billion for the alleged "clandestine tracking and collation" of personal information from 4.4 million iPhone users in the UK. From a report: The collective action is being led by former Which? director Richard Lloyd over claims Google bypassed the privacy settings of Apple's Safari browser on iPhones between August 2011 and February 2012 in order to divide people into categories for advertisers. At the opening of an expected two-day hearing in London on Monday, lawyers for Lloyd's campaign group Google You Owe Us told the court information collected by Google included race, physical and mental heath, political leanings, sexuality, social class, financial, shopping habits and location data.

Hugh Tomlinson QC, representing Lloyd, said information was then "aggregated" and users were put into groups such as "football lovers" or "current affairs enthusiasts" for the targeting of advertising. Tomlinson said the data was gathered through "clandestine tracking and collation" of browsing on the iPhone, known as the "Safari Workaround" -- an activity he said was exposed by a PhD researcher in 2012. Tomlinson said Google has already paid $39.5m to settle claims in the US relating to the practice. Google was fined $22.5m for the practice by the US Federal Trade Commission in 2012 and forced to pay $17m to 37 US states.

Facebook

Advocacy Groups Call for the FTC To Break Up Facebook (bleepingcomputer.com) 133

An anonymous reader shares a report: Several advocacy groups have banded together for a campaign that calls upon the US Federal Trade Commission to intervene and break up Facebook into smaller companies -- and more specifically to split off the Messenger, Instagram, and WhatsApp services from the mother company. The campaign, named Freedom from Facebook, was set into motion today by eight groups -- Demand Progress, Citizens Against Monopoly, Content Creators Coalition, Jewish Voice for Peace, MoveOn, Mpower Change, Open Markets Institute, and SumOfUs, respectively. Through a dedicated website, the eight advocacy groups are urging users to file a petition with the FTC on the grounds that Facebook has become a monopoly. The campaign's motto is "It's time to make Facebook safe for democracy." "Facebook and Mark Zuckerberg have amassed a scary amount of power," the campaign's website reads. "Facebook unilaterally decides the news that billions of people around the world see every day."
Canada

People Hate Canada's New 'Amber Alert' System (www.cbc.ca) 325

The CBC reports: When the siren-like sounds from an Amber Alert rang out on cellular phones across Ontario on Monday, it sparked a bit of a backlash against Canada's new mobile emergency alert system. The Ontario Provincial Police had issued the alert for a missing eight-year-old boy in the Thunder Bay region. (The boy has since been found safe)... On social media, people startled by the alerts complained about the number of alerts they received and that they had received separate alerts in English and French... Meanwhile, others who were located far from the incident felt that receiving the alert was pointless. "I've received two Amber Alerts today for Thunder Bay, which is 15 hours away from Toronto by car," tweeted Molly Sauter. "Congrats, you have trained me to ignore Emergency Alerts...."

The CRTC ordered wireless providers to implement the system to distribute warnings of imminent safety threats such as tornadoes, floods, Amber Alerts or terrorist threats. Telecom companies had favoured an opt-out option or the ability to disable the alarm for some types of alerts. But this was rejected by the broadcasting and telecommunications regulator. Individuals concerned about receiving these alerts are left with a couple of options: they can turn off their phone -- it will not be forced on by the alert -- or mute their phone so they won't hear it.

Long-time Slashdot reader knorthern knight complains that the first two alerts-- one in English, followed by one in French -- were then followed by a third (bi-lingual) alert advising recipients to ignore the previous two alerts, since the missing child had been found.
Privacy

'I Asked Apple for All My Data. Here's What Was Sent Back' (zdnet.com) 171

"I asked Apple to give me all the data it's collected on me since I first became a customer in 2010," writes the security editor for ZDNet, "with the purchase of my first iPhone." That was nearly a decade ago. As most tech companies have grown in size, they began collecting more and more data on users and customers -- even on non-users and non-customers... Apple took a little over a week to send me all the data it's collected on me, amounting to almost two dozen Excel spreadsheets at just 5MB in total -- roughly the equivalent of a high-quality photo snapped on my iPhone. Facebook, Google, and Twitter all took a few minutes to an hour to send me all the data they store on me -- ranging from a few hundred megabytes to a couple of gigabytes in size...

The zip file contained mostly Excel spreadsheets, packed with information that Apple stores about me. None of the files contained content information -- like text messages and photos -- but they do contain metadata, like when and who I messaged or called on FaceTime. Apple says that any data information it collects on you is yours to have if you want it, but as of yet, it doesn't turn over your content which is largely stored on your slew of Apple devices. That's set to change later this year... And, of the data it collects to power Siri, Maps, and News, it does so anonymously -- Apple can't attribute that data to the device owner... One spreadsheet -- handily -- contained explanations for all the data fields, which we've uploaded here...

[T]here's really not much to it. As insightful as it was, Apple's treasure trove of my personal data is a drop in the ocean to what social networks or search giants have on me, because Apple is primarily a hardware maker and not ad-driven, like Facebook and Google, which use your data to pitch you ads.

CNET explains how to request your own data from Apple.
Businesses

Data Science is America's Hottest Job (bloomberg.com) 79

Anonymous readers share a report: It turns out that even in the wake of Facebook's privacy scandal and other big-data blunders, finding people who can turn social-media clicks and user-posted photos into monetizable binary code is among the biggest challenges facing U.S. industry. People with data science bona fides are among the most sought-after professionals in business, with some data science Ph.Ds commanding as much as $300,000 or more from consulting firms.

Job postings for data scientists rose 75 percent from January 2015 to January 2018 at Indeed.com, while job searches for data scientist roles rose 65 percent. A growing specialty is "sentiment analysis," or finding a way to quantify how many tweets are trashing your company or praising it. A typical data scientist job pays about $119,000 at the midpoint of salaries and rises to $168,000 at the 95th percentile, according to staffing agency Robert Half Technology.

Facebook

Facebook's Android App Is Asking for Superuser Privileges, Users Say (bleepingcomputer.com) 183

Catalin Cimpanu, reporting for BleepingComputer: The Facebook Android app is asking for superuser permissions, and a bunch of users are freaking out about granting the Facebook app full access to their device, an understandable reaction following the fallout from the Cambridge Analytica privacy scandal. "Grants full access to your device," read the prompts while asking users for superuser permissions. These popups originate from the official Facebook Android app (com.facebook.katana) and are started appearing last night [UTC timezone], continuing throughout the day. Panicked users took to social media, Reddit, and Android-themed forums to share screengrabs of these suspicious popups and ask for advice on what's going on.
Music

'Yanny vs. Laurel' Reveals Flaws In How We Listen To Audio (theproaudiofiles.com) 236

Unless you've been living under a rock for the past few days, you've probably heard about the controversy over "Yanny" and "Laurel." The internet has been abuzz over an audio clip in which the name being said depends on the listener. Some hear "Laurel" while others hear "Yanny." Ian Vargo, an audio enthusiast who spends most of his working hours of the day listening to and editing audio, helps explain why we hear the name that we do: Human speech is actually composed of many frequencies, in part because we have a resonant chest cavity which creates lower frequencies, and the throat and mouth which creates higher frequencies. The word "laurel" contains a combination of both which are therefore present in the original recording at vocabulary.com, but the clip that you most likely heard has accentuated higher frequencies due to imperfections in the audio that were created by data compression. To make it worse, the playback device that many people first heard the audio clip playing out of was probably a speaker system built into a cellular phone, which is too small to accurately recreate low frequencies.

This helpful interactive tool from The New York Times allows you to use a slider to more clearly hear one or the other. Pitch shifting the audio clip up seems to accentuate "laurel" whereas shifting it down accentuates "yanny." In summary, this perfect storm of the human voice creating both low and high frequencies, the audio clip having been subject to data compression used to create smaller, more convenient files, and our tendency to listen out of devices with subpar playback components lead to an apparent near-even split of the population hearing "laurel" or "yanny."

Advertising

Ads Are Coming To Facebook Stories (techcrunch.com) 31

Facebook Stories has reached 150 million daily active users after launching nearly 14 months ago. So what's the next logical step after reaching such a milestone? Advertisements. According to TechCrunch, Facebook Stories will start testing its first ads today in the U.S., Mexico and Brazil. From the report: They're 5- to 15-second video ads users can skip, and while there's no click-through or call to action now, Facebook plans to add that in the coming months. Advertisers can easily extend their Instagram Stories ads to this new surface, or have Facebook automatically reformat their News Feed ads with color-matched borders and text at the bottom. Facebook also plans to give businesses more metrics on their Stories performance to convince them the feature is worth their ad dollars.
AI

NYC Announces Plans To Test Algorithms For Bias (betanews.com) 79

The mayor of New York City, Bill de Blasio, has announced the formation of a new task force to examine the fairness of the algorithms used in the city's automated systems. From a report: The Automated Decision Systems Task Force will review algorithms that are in use to determine that they are free from bias. Representatives from the Department of Social Services, the NYC Police Department, the Department of Transportation, the Mayor's Office of Criminal Justice, the Administration for Children's Services, and the Department of Education will be involved, and the aim is to produce a report by December 2019. However, it may be some time before the task force has any sort of effect. While a report is planned for the end of next year, it will merely recommend "procedures for reviewing and assessing City algorithmic tools to ensure equity and opportunity" -- it will be a while before any recommendation might be assessed and implemented.
Google

Google's Selfish Ledger is an Unsettling Vision of Silicon Valley Social Engineering (theverge.com) 254

An anonymous reader shares a report: Google has built a multibillion-dollar business out of knowing everything about its users. Now, a video produced within Google and obtained by The Verge offers a stunningly ambitious and unsettling look at how some at the company envision using that information in the future. The video was made in late 2016 by Nick Foster, the head of design at X (formerly Google X), and shared internally within Google. It imagines a future of total data collection, where Google helps nudge users into alignment with their goals, custom-prints personalized devices to collect more data, and even guides the behavior of entire populations to solve global problems like poverty and disease.
Twitter

Twitter Will Start Hiding Tweets That 'Detract From the Conversation' (slate.com) 186

Yesterday, Twitter announced several new changes to quiet trolls and remove spam. According to Slate, the company "will begin hiding tweets from certain accounts in conversations and search results." In order to see them, you'll now have to scroll to the bottom of the conversation and click "Show more replies," or go into your search settings and choose "See everything." From the report: When Twitter's software decides that a certain user is "detract[ing] from the conversation," all of that user's tweets will be hidden from search results and public conversations until their reputation improves. And they won't know that they're being muted in this way; Twitter says it's still working on ways to notify people and help them get back into its good graces. In the meantime, their tweets will still be visible to their followers as usual and will still be able to be retweeted by others. They just won't show up in conversational threads or search results by default. The change will affect a very small fraction of users, explained Twitter's vice president of trust and safety, Del Harvey -- much less than 1 percent. Still, the company believes it could make a significant difference in the average user's experience. In early testing of the new feature, Twitter said it has seen a 4 percent drop in abuse reports in its search tool and an 8 percent drop in abuse reports in conversation threads.

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