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Bug Software IOS Apple IT

Apple Delays Work on Next Year's iPhone, Mac Software To Fix Bugs (bloomberg.com) 74

In a rare move, Apple hit pause on development of next year's software updates for the iPhone, iPad, Mac and other devices so that it could root out glitches in the code. From a report: The delay, announced internally to employees last week, was meant to help maintain quality control after a proliferation of bugs in early versions, according to people with knowledge of the decision. Rather than adding new features, company engineers were tasked with fixing the flaws and improving the performance of the software, said the people, who asked not to be identified because the matter is private.

Apple's software -- famous for its clean interfaces, easy-to-use controls and focus on privacy -- is one of its biggest selling points. That makes quality control imperative. But the company has to balance a desire to add new features with making sure its operating systems run as smoothly as possible. [...] When looking at new operating systems due for release next year, the software engineering management team found too many "escapes" -- an industry term for bugs missed during internal testing. So the division took the unusual step of halting all new feature development for one week to work on fixing the bugs. With thousands of different Apple employees working on a range of operating systems and devices -- that need to work together seamlessly -- it's easy for glitches to crop up.

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Apple Delays Work on Next Year's iPhone, Mac Software To Fix Bugs

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  • by Anonymous Coward

    "So the division took the unusual step of halting all new feature development for one week to work on fixing the bugs."

    Of course for Microsoft that should be one YEAR.

  • by Anonymous Coward

    "Apple's software -- famous for its clean interfaces, easy-to-use controls and focus on privacy -- is one of its biggest selling points."

    • by Anonymous Coward
      Agreed. It was like Apple tried everything to make iTunes difficult to use. I have since given up trying but I don't recall much of anything that was intuitive with iTunes.
      • by jltnol ( 827919 )
        Yep iTunes is FUBAR. All done in a move to get people out of owning music and into renting it. Why sell a song once, when you can make someone pay for it monthly forever? The ONLY reason I still use iTunes is to move music onto and off of my iPhone That's it.
        • by k0t0n ( 7251482 )
          That is also ridiculous that you can't just copy an mp3 to a directory... 0
          • Re: (Score:2, Interesting)

            It's not just an mp3. You cannot directly transfer ANY file to an iPhone. It is physically impossible to do a drag-and-drop. I checked.

            You either have to use a third-party piece of software, or jump through hoops via iTunes to copy a file to an iPhone.

            Completely and utterly ridiculous.

            • Re: (Score:3, Informative)

              by NoMoreACs ( 6161580 )

              It's not just an mp3. You cannot directly transfer ANY file to an iPhone. It is physically impossible to do a drag-and-drop. I checked.

              You either have to use a third-party piece of software, or jump through hoops via iTunes to copy a file to an iPhone.

              Completely and utterly ridiculous.

              AFAIK, You cannot dragondrop; but you can transfer files to/from an iphone's "Files" App by a several Methods:

              1. AirDrop. Intrinsically available in iOS/iPadOS, macOS and (maybe) watchOS. Can be used with nearby Apple Devices.

              2. Using iCloud. Intrinsic to Apple. Web interface for others. Similar to many "Dropbox-like" Services. Good for Remote Transfers.

              3. To a Shared Volume over WiFi.

              4. Over a USB Cable.

              Details Here:

              https://support.apple.com/guid... [apple.com]

              This has a better explanation of connecting to network sha

              • by Tarlus ( 1000874 )

                The Files app can also link up with other cloud storage providers, such as DropBox, OneDrive, Google Drive, even OwnCloud, among others.

                • The Files app can also link up with other cloud storage providers, such as DropBox, OneDrive, Google Drive, even OwnCloud, among others.

                  I thought I covered that one, too; but thanks!

    • ItunesConnect and their Developer Portal for publishing stuff in iTunes and the App Store, were way worse. But iOS is pretty solid, it's the reason I'm still on an iPhone.
    • The sad cut here for us olds is that soundjam, which Apple acquired, was solid and fun.

      • by nbvb ( 32836 )

        Even early iTunes was ... 1, 2, 3, maybe even up to 4. Totally usable, fun, easy to work with.

        Then the wheels came off.

        Much like what is happening with macOS these days.

        • Yes. I recently bought a new phone, and getting my music library to sync properly is now a joke.

          Anybody have suggestions on alternatives that don't require subscriptions? I don't need high fidelity, just want simplicity from my phone. Streaming is not great option as I have a really old collection, and I want to hear the albums in original song order. Too much to ask for these days?
          • by Sebby ( 238625 )

            Yes. Too much to ask for these days?

            If it involves Apple, the answer is 'yes', because they demand to dictate how you can use the hw/sw you paid for and 'own'.

  • by MachineShedFred ( 621896 ) on Tuesday November 07, 2023 @02:55PM (#63987832) Journal

    They've done this in the past where they decided there is just too much tech debt in their existing codebases, so they took an upgrade cycle to clean it up and make the best version of their current version they could. It was called Mac OS X 10.6 "Snow Leopard" and it was probably the best release of Mac OS X to date, quality-wise.

    • They've done this in the past where they decided there is just too much tech debt in their existing codebases, so they took an upgrade cycle to clean it up and make the best version of their current version they could. It was called Mac OS X 10.6 "Snow Leopard" and it was probably the best release of Mac OS X to date, quality-wise.

      "The upgrade with NO new features!"

      I keep one of my MacBooks at that level because it's so good.

      • They've done this in the past where they decided there is just too much tech debt in their existing codebases, so they took an upgrade cycle to clean it up and make the best version of their current version they could. It was called Mac OS X 10.6 "Snow Leopard" and it was probably the best release of Mac OS X to date, quality-wise.

        "The upgrade with NO new features!"

        I keep one of my MacBooks at that level because it's so good.

        They did that with iOS 12 or 13, too, IIRC. Helped performance on on older hardware considerably.

    • by jltnol ( 827919 )
      Hopefully, whatever they name it will be as good. I find Spotlight practically useless, iTunes.... I mean Music is worthless.. There is so much that is broken...
    • When software optimization comes up I always like to give a shoutout to Aldus who put out PageMaker (which was bought by Adobe). A very early version (maybe 3.0?) came on five 1.4 meg disks. Which was a LOT back then. Everyone was guessing how many disks the next version would come on. Except Aldus had different plans. Not only did they include several new most-wanted features but also rewrote the program from ground up. The final disk count ended up being three.

    • by Tarlus ( 1000874 )

      I recall Mountain Lion being similarly refined over its predecessor. I had relatively few complaints during that cycle.

  • Escape? (Score:4, Interesting)

    by StormReaver ( 59959 ) on Tuesday November 07, 2023 @03:40PM (#63987938)

    Is "escape" an industry term? I'm been programming for nearly 40 years, and I've never heard that word used in any context.

    • I've heard of it, but I've been programming for MORE than 40 years, and it was in that 3-4 year difference gap between you and me that that one guy, one time, used that term - 40 years ago.

    • I've heard it, and I'm nowhere near Apple. It's more commonly heard as "escaped defects".
    • ditto. Hey, we don't have enough vocab; the doctors and lawyers are ahead so lets add some more until we become #1 in jargon!

    • I never heard the term because my code is so awesome itâ(TM)s never had a bug. So nothing to âoeescapeâ
    • by hawk ( 1151 )

      it's *so* standard a term that it actually has a reserved spot on the keyboard! :)

      hawk

    • Escape sequences are a thing, so if you literally never heard that word in "any" context then you're not a programmer. Dial back the hyperbole.

      • Escape sequences are a thing...

        For some reason, that term escaped my memory until you reminded me of it.

  • by bill_mcgonigle ( 4333 ) * on Tuesday November 07, 2023 @04:14PM (#63988036) Homepage Journal

    I was told at a WWDC that Jobs disbanded the Advanced Technologies Group (Apple Skunkworks) and QA and told each team to ddo their own R&D and QA.

    And then gave them impossible schedules for existing work not including R&D and QA.

    I presume I wasn't lied to but if it were true we'd see basically no new products and lots of bugs. So Apple Watch, I guess? Occulus Fruit? I dunno.

    At one point my job, at a medical center, was to be on a weekly call with an Apple engineer to help them debug a new IP stack which was released with de minimus field testing. It was so bad at one point that ARP & DHCP was a crapshoot. And I was a year out of college with a protcol analyzer and a textbook. Oh, well, I got a MacNC out of it before they decided to call it an iMac. Diskless netboot actually worked and storage was on a linux box running netatalk.

    • Jobs disbanded the Advanced Technologies Group (Apple Skunkworks)

      Why fund R&D when you can just buy the successful startups and leave the other failures for investors to eat the cost.

  • Seeing as almost everything else they have released in the last two years have had massive bugs and other failures, it's surprising they care enough.

  • Dragging your disk to the trash to eject it is the great summary of Apple Interfaces.

    Their magic mouse, that magically cannot be used and charged at the same time...

    Having settings change when clicked with no confirmation is super crazy stupid, and microsoft copied in Windows 8.

    Not being able to tell what windows are open.

    Having applications go full screen and not be able to control them is the latest thing a client of mine had to deal with.

    They have keys that don't help with names... apple is ok, but the 4

    • by Sebby ( 238625 )

      Their magic mouse, that magically cannot be used and charged at the same time...

      ... their "on-device intelligence" that apparently can only tell you it needs charging once it's down to 1%. At the beginning of the work day (that is: when you actually need to use it most).

      • I don't love their mice at all, but that doesn't sound too bad. While you could just enable the Bluetooth icon in the bar at the top and check the battery level any time
        (and I believe the icon changes if a battery is low), you can also probably make it long enough to put it on to charge when you walk away from your desk for a few minutes, again at lunch, and at the end of the day.

        The "on-device intelligence" reports the battery level continuously like most Bluetooth mice and keyboards. The OS just isn't i

    • Their magic mouse, that magically cannot be used and charged at the same time...

      It's all about image. You can't have an Apple user be seen using a wired mouse. Especially if it has an Apple logo on it. Too old-fashioned. So you just can't have a mouse if it needs charged.

  • Apple, MS, Google, etc. need to stop these quick releases. Take the dang time to do develop, test, etc. Stop doing these specific dates like yearly major releases.

  • Why not put back all the GUI and finder functions left out of OS 7 - 9 ??? And also restore the mail app to return the checkbox to allow us to not load remote images, can't believe why they deleted that. Their version of newer is worse than the older. Still on 10.13.6 special for iMac Pro.

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