Apple Yanks iOS 8 Update 203
alphadogg writes Within hours of releasing an iOS 8 update to address assorted bugs in the new iPhone and iPad operating system Apple has been forced to pull the patch, which itself was causing iPhone 6 and 6 Plus users grief. Reports filled Apple support forums that the iOS 8 update was cutting off users' cell service and making Touch ID inoperable. The Wall Street Journal received this statement from Apple: "We have received reports of an issue with the iOS 8.0.1 update. We are actively investigating these reports and will provide information as quickly as we can. In the meantime we have pulled back the iOS 8.0.1 update."
Just don't update it that way. (Score:5, Funny)
Re: Just don't update it that way. (Score:3, Funny)
You're sitting on it wrong...
Re:Just don't update it that way. (Score:5, Informative)
Then don't make your phone from that metal.
People put phones in pockets. People sit on phones. People drop phones.
I know, because I've done all the above. My phone basically lives in my pocket, sitting or standing, or running around. And I've never bent one yet.
Maybe it's just fashion-over-functionality, like most Apple products, but I'd prefer a very expensive phone not to bend because it's in your pocket.
P.S. My keys are metal. They don't bend. Car keyfobs don't bend, even the larger ones. You can make excuses all you like - other models and manufacturers DO NOT have this problem, to anywhere near the same extent. Seriously, one week after release - it's not a "repeated and prolonged" stress - it's you forgetting it's in your pocket ONCE and then bending a very expensive device.
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P.S. My keys are metal. They don't bend.
Some people have bent their iPhones, some people have bent their keys. Looking at the video of someone bending an iPhone 6 Plus deliberately in their hands, the pressure needed is about the same as it would take to bend a key.
I'd actually say there are very few people who've never bent a key. It doesn't happen often but it does happen. And it's a precursor to the key snapping in the lock, which plenty of people have also experienced.
You can make excuses all you like - other models and manufacturers DO NOT have this problem, to anywhere near the same extent.
You don't know what the extent is. You just have a small number of examples
Re:Just don't update it that way. (Score:5, Insightful)
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Samsung phones don't get the same news coverage that Apple phones do. A new iPhone and any surrounding issues make it onto mainstream news sites and chat shows.
All large, thin phones bend. A plastic one is more likely to bend back than an aluminium one. But it depends also on the internals and how flexible or brittle they are.
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I could be wrong, I dont stay on top of all the little things on all the phones, I still feel if this was a real issue with other phones, it would be out by now.
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Samsung phones don't get the same news coverage that Apple phones do. A new iPhone and any surrounding issues make it onto mainstream news sites and chat shows.
Of course, but there are a couple of other the points you're missing.
-If an Android manufacturer has this issue with a model of their phone then users can just choose a different Android manufacturer or model.
-For the latest model iOS smartphone users have the choice of only whatever the latest iPhone is, so if it has an issue then it's an issue for all iOS smartphone users.
-The iPhone has historically been the most common smartphone so an issue with the most common device affects more people than an issu
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It appears to only have happened to iPhone 6 Plus phones. So there's still the choice of iPhone 6, 5S and 5C if you want to avoid the problem. The 6 Plus was probably not the best choice for anyone who keeps their phone in their jeans pocket. Better for cargo pants or a a purse.
Well given that the 5S exhibits this issue - though it's much less widespread - while being thicker and with a smaller face it would seem the thinner, larger iPhone 6 is going to have this issue to even more of a degree. Yes you could choose the 5C, but that's using 2 year old hardware so you're likely to get about another year of it being usable before updates make it dog slow like they have with the 4S.
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Samsung phones don't get the same news coverage that Apple phones do. A new iPhone and any surrounding issues make it onto mainstream news sites and chat shows.
All large, thin phones bend. A plastic one is more likely to bend back than an aluminium one. But it depends also on the internals and how flexible or brittle they are.
Do you get overtime when Apple fucks up this badly and you have to come on Slashdot to protect them?
Get a hold of yourself. By pointing out that ultra thin mobile phones bend easily he didn't commit blasphemy, he made a simple and rather obvious engineering observation. The guy who works in the cubicle next to mine managed to destroy his Samsung Galaxy by putting it in the back pocket of his jeans and sitting down to enjoy a cup of caffé latte. There was an audible *SNAP*, the phone bent and the LCD display was ruined. The only difference here is that there was no TV news crew on the scene 30 minutes
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How often do people sit on a *cupholder*? Car fellatio gone wrong?
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Plastic bends. It just doesn't suffer catastrophic deformation from it, and instead returns to its old shape when force is no longer applied. Aluminium, not so much.
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But other hone con't become bent. The go back into shape.
This is a manufacturing problem. It's not a good one. I would wager it's one that wouldn't have gotten past Jobs.
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YOU DON'T KNOW! YOU'RE WRONG! ALL PHONES DO IT! MY PHONE IS STILL SPECIAL!
Really? You sound like a petty child defending his toys. I see that the only website that you linked is called the Cult of Mac, which pretty much says it's about the Apple Religion (fanboi!) and not about true functionality.
How many years did you have a key before you bent your first one? When apple comes out with a new design that takes into account that people do put phones in their pocket, will you admit that you're full of shit? O
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Um.... the same editorial team also runs the Cult of Android site. Bit of self-depreciating humor there I think.
sPh
Re: Just don't update it that way. (Score:4, Funny)
You don't know what the extent is. You just have a small number of examples
Which, is why we're opening up the latest /. challenge.
... Oh the iRony)
We've slashdotted web sites before, but not retail stores. So what if in the name of science we go to Apple stores and test for ourselves? (We can publish experiments and their results on YouTube
Think of how helpful this will be; not only Apple designers, but for consumers as well.
Let's test the iPhone 6+ in tight pants, really tight pants, European tight pants, blue jeans, front pockets, back pockets, shirt pockets, skirt pockets and dare I suggest some of the boys over at the Scottish Apple store (or administrators of System V based Unix) try testing kilt pockets.
iLearn by example, so remember we need a control. Somebody is going to have to go to the NYC glass cube, buck naked. We need to know if your iPhone 6+ gets bent or not when the police choke hold you from behind.
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Looking at the video of someone bending an iPhone 6 Plus deliberately in their hands, the pressure needed is about the same as it would take to bend a key.
But much less than the pressure it would take to bend Moto X, a Lumia, Note 3, and iPhone 6.
Moto X, some Lumia, iPhone 6 [youtube.com] bend much much less than iPhone 6+ on similar force. HTC One M8 bends more, though not as permanently as iPhone 6+.
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I'm not standing up for Apple... this was a stupid mistake. Didn't any of their beta-testers wear skinny jeans and keep it in the pocket? They should have realized the potential issue.
However... your comparisons are silly. Keys are solid bricks of metal, and usually hard metal so they don't deform and become useless. They must be very strong and very rigid; it's their entire purpose.
Phones are hollow metal shells with mostly air inside, with some silicone wafers and bits of copper wires.
If you make a ho
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Can you even FIT the 6+ in the pocket of a pair of skinny jeans???
Re:Just don't update it that way. (Score:5, Funny)
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Re:Just don't update it that way. (Score:5, Interesting)
I'm not standing up for Apple... this was a stupid mistake. Didn't any of their beta-testers wear skinny jeans and keep it in the pocket? They should have realized the potential issue.
You know what, based on previous Apple stories, probably not.
Apparently Apple is so stupidly secretive about their new phones that when they beta test the new hardware, they require them to be in special "camouflage cases" to prevent outsiders from getting a sneak peak at the new phone.
So it's entirely possible that they literally never tested having the phone in a pants pocket the entire day without it also being in a rigid case that prevented the problem from happening.
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I've noticed my HTC One - which has an aluminum frame - has a distinctly curved back to it. From the photo's I've seen, the iPhone looks like it has a fairly flat back, correct? I just tried flexing my phone a bit, and it didn't seem to give much at all. I wouldn't be too surprised if that shape was deliberately chosen to give the HTC phone extra structural rigidity?
I guess I'm not too surprised to see some issues like that with the race to make these devices lighter, thinner, AND bigger.
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Shape DOES help. The top and bottom of the soda can turn what would be a very very weak bag-of-liquid into something a bit more rigid.
However in the case of the HTC One (M8) it's fairly thicker than the iPhone as well. The middle of the back bulges out quite a fair bit, and the edges dont' come close to the iPhone6. That probably means a lot more material in general: thicker metal, more "stuff" inside the case, etc.
Re: Just don't update it that way. (Score:5, Funny)
This is not rocket science
Nope, this is pocketscience.
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I'm not standing up for Apple... this was a stupid mistake. Didn't any of their beta-testers wear skinny jeans and keep it in the pocket?
Probably did, but this is happening to probably to one hundredth of a percent of people. Their testing probably only included a few hundred people carrying the phone if that many. Still, with large sales, enough for it to be noticed. Much like the antenna issue with earlier phone. Affects practically nobody, but that's still enough to be an issue with the numbers they are selling the attention it is getting. Add in that they seem to assume that people will use cases (and most do IME, I seem to be the only p
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" My keys are metal. They don't bend."
I bet they have. Keys will bend with time. Take out two keys and place them against each other, very often one will be bent. This is on old circus trick technique for 'mind bending' illusion.
They way you worded that implies you think metal can't be bent. Which is obviously incorrect...right?
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Depends on the key. My Abloy and Abloy/Abus keys are still quite rigid. My automotive keys (think Strattec, formerly Briggs-Straggon) are well aligned. The five-pin cheapo keys that go to the Kwikset deadbolts that are made out of aluminum or cheap brass are not. That is why locks that are used many times a day are usually either lever locks (like safe deposit boxes), or mogul cylinders (larger keys, and the pins have a ball bearing in them.)
I was wondering when devices would get so thin that their basi
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You can make excuses all you like - other models and manufacturers DO NOT have this problem,
Mod +1 Funny.
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I never even considered bending with my Sony Z2 which isn't exactly a small phone. After several months of being in my jeans pockets a lot it is still dead flat. No warping when placed on a flat surface.
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It's also amazing how metal effectively doesn't bend when you use enough of it. (like my iPhone 5...)
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It's amazing how metal objects bend when subjected to repeated and prolonged stress.
No that's not it. It's a reality distortion field.
it's a new feature (Score:5, Funny)
to make sure you don't use up your mobile data quota
From bent to broken? (Score:5, Interesting)
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I don't think software has much to be blamed for when the case is bending, and I don't think the case is to be blamed for buggy software.
And no, it's almost never a chicken and egg problem. It is often a blame game hidden behind people saying its a chicken and egg problem.
Also, iTunes v11.4 broke stuff. (Score:2)
USB issues: http://www.google.com/search?q... [google.com]
I saw this in my VMware Fusion Pro v7 images after updating them recently. :O
Apple's QA is really bad these days. Companies really need to do better with their QA!
Steve Jobs? (Score:2)
What the fuck is up with this time-post-limiter. I'm logged in for christ's-sake and it's two different articles.
ha ha (Score:4, Interesting)
I wonder what Tim Cook's chosen "it's a crappy day in the neighborhood" anger outlet is?
Ballmer threw chairs.
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I'm surprised they didn't take their normal stance of denial, maybe that was only a Jobs trait.
Re:ha ha (Score:5, Funny)
Denial is a river in Egypt, but good luck finding it with Apple Maps.
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ja know geography good an ting!
Re:ha ha (Score:5, Funny)
Siri? Is that you?
I'm a PC. And I'm a bricked iPhone who can't call (Score:2)
All is lost! (Score:2)
The world is in a panic! Apple fucked up, no biggie oh wait all those new iPhones bending and now IOS 8 taking a shit! Yeah it can happen to them too fanboys!
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I don't know anything about the iOS8 issue. I assume there may have been an effect on 1 or 2 phones, but likely something else was going on. so they pulled it, are checking their ducks, and will release it. nothing to see here.
in the meaintime, I'm left with my
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I'm not going to upgrade to one of those novelty large toy phones.
Must not be such a novelty or a toy being that everyone is now making them bigger...
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I understand the metallurgy however I don't think folks laying out $600 plus for a phone were thinking that it would crease so easily. Phones bending like that under normal use, not abuse, isn't something that people were expecting. As for software bugs they happen to everybody, it's nice to see that Apple for once is caught in a face palm moment.
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I don't know, all I've known is what's been written about it. That and the IOS 8 foul ups.
Ease of Use (Score:3)
I am an Android user, but I've always said that iOS wasn't designed for me. I've said it is great a great product if you want a simple to use smartphone that just works. I think this type of failure really makes me think twice about repeating that advice. Apple success has depended on creating clean products with extreme attention to detail. I'm really disappointed.
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I have a nexus, and it's a simple phone that just works, JUST LIKE EVERY PIECE OF ELECTRONICS IS SUPPOSE TO.
What other company wold have that kind of Gall. Samsung Microwave: It just works.
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Yeah, um, Apple products have always been plagued with blatant oversights (like the antennas years back). Seems every new generation of iPhone has something wrong with it at the start. A lot of it is extreme attention. The other thing is to never be the first to buy a new product or download a major update.
In case of a phone, let the crowd rush in for a couple months and pick up the one with small hardware revisions in November or January. Same with downloads.
So iOS 8.0.1 blocks histers from their phones? (Score:5, Funny)
Wait, so iOS 8.0.1 prevents hipsters from unlocking their phones and from making calls?
And Apple is calling that a bug and pulling the update over that?
This sounds like the best version of iOS Apple has ever created! Why would they want to stop people from upgrading? Get iOS 8.0.1 out to everyone as fast as possible!
Not a bug but a feature! (Score:5, Funny)
Apple got sick of people complaining about data and battery usage so they released this update.
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Need mod points +1 Funny
Shocking. (Score:4, Interesting)
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To summarize the summary of the summary: people are a problem. Douglas Adams
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From my understanding the update is fine. The problem is in installing the update.
I expect the actual cause isn't in the code, but a setting in their method of pushing software. They probably kept the iPhone 6 values secrete, until it was released and they didn't quite setup the update to automatically handle the 6s yet.
I bet in a few days we will get a working fix.
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From my understanding the update is fine. The problem is in installing the update.
As long as you don't install the update everything is fine? :-)
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No, apparently the OTA update is broken (the update that is just a delta and can be downloaded to the device to update it. The OTA update is bas
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So, not only have you assembled a straw man to tear apart, you also fabricated a straw person to attack in the first place.
Companies are fallible. We get it. We agree. There's no need to create a fictional quote from a fictional person to make your point.
Meet Apple, the new Microsoft (Score:2)
Meanwhile, Microsoft 2014 is becoming Apple 2004.
Time to switch to Nintendo OS, I guess.
Oops (Score:3)
Pulled back after the release? Time to head for the pharmacy.
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Apple's QA vs. Android's QA (Score:2)
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I suspect they derped the packaging of the release. Its behavior highly suggests missing files or wrong versions.
It's still inexcusable though. Updates should be pushed to a few dozen people inside the company to test the possibility of showstoppers like this one.
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I am wondering how a company that has all the money and talent can't catch a bug like this. Their test surface is laughably small compared to what Android or Windows has to support. What is going on there? What process are they using?
It's a well-known software phenomenon: The time it takes to build and debug a program is proportional to the number of people involved. Some argue that it's closer to the square of the number of people (due to the number of interactions in the graph connecting the portions written by different programmers). If you want a bug-free app developed quickly, give it to one person, and make sure that one person understands the problem well.
Actually, a more fun analysis says that the time is really just a fun
John Gruber's take (Score:3)
Market opportunity (Score:2)
Behaviour (Score:2)
Apple behaves more like Microsoft every day.
just wait a year (Score:3, Funny)
Shaka, when the walls fell (Score:2)
Re:No big deal (Score:5, Funny)
"Cortana, can you fix my buggy iPhone update?"
"You bought an iPhone. Oh, dear. There is a Microsoft store ten miles south of you. Would you like directions?"
Re:No big deal (Score:5, Funny)
FTFY.
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"You will arrive in 5 minutes... 8 hours... 20 seconds... 92 years... 23 minutes... 18 days..." [xkcd.com]
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Re:Higher standard anyone? (Score:5, Insightful)
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Apparently this only affects iPhone 6/6 Plus phones.
I wonder what the chances are that they just accidentally forgot to include the drivers for the new TouchID sensor and the new cellular radios in those phones? Because that would be a truly hilarious QA mistake.
"What, we were supposed to try this on our flagship phone? Oops."
Re:Higher standard anyone? (Score:4, Funny)
Nobody in QA was able to afford the new models yet.
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Maybe we do need flexible screens after all, because people are idiots.
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For all of the marketing, cutting edge...
I stopped reading there. Apple is many things, but cutting edge is not one of them. There is nothing revolutionary about the iPhone 6. Android phones already had the majority of Apple's new features 2 years ago....and so did poor BlackBerry.
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One of the many advantages of jailbreaking is that I have no temptation to upgrade until someone releases a jailbreak for the new version. I probably won't be updating to iOS 8 for months, at which time it will be only to a reasonably stable version.
Of course the buggier they are, the easier it is for the guys to find an exploitable vulnerability. Maybe I should install 8.0.1.
Comment removed (Score:5, Interesting)
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think of it as an unofficial soak test like google does with android updates that have bricked phones
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Re: But Apple...just...works? (Score:2)
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I've had Android devices for quite awhile, I even have CM11 on a couple and no brick problems. Other bugs to be sure, but no bricks.
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I want to see fresh, new material, not the same recycled garbage.
I think you will need to look to the Android jokes for that. Apple is a couple of years behind and is playing catch-up. Maybe when the Apple Watch ships, we'll get concurrent updates to the bad humor.
Comment removed (Score:5, Funny)
Re:These jokes are old, get new material please. (Score:4, Insightful)
At Apple we bend over backwards to bring you the thinnest phones?
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Walled garden has weeds!
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Walled garden has weeds!
Which is legal in CO & WA
Re:Steve Jobs (Score:4)
As sad as it sounds, I think you are right. Steve was apparently an SOB to work for, making demands and taking no excuses for failure, but that's what it takes to stay on top with technology. I'm thinking that they are falling into the corporate "manage to quarter" mindset. They are just running in the same well worn rut now and will follow Steve into the grave...
Question is who will replace them.