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Iphone Apple

Apple Acknowledges iPhone 5 Camera Flaw 472

Posted by Soulskill
from the it's-not-a-bug-it's-a-feature dept.
An anonymous reader writes "Many iPhone 5 users are complaining that its camera is adding a purple flare to their photos. Speculation is that it's caused by the new sapphire lens cover that Apple touted as 'thinner and more durable than standard glass with the ability to provide crystal clear images.' Apple's response to those who've complained? 'The purple flare in the image provided is considered normal behavior for iPhone 5's camera.'"
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Apple Acknowledges iPhone 5 Camera Flaw

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  • by TheRaven64 (641858) on Wednesday October 03, 2012 @07:14AM (#41536633) Journal
    Your colour perception is incorrectly calibrated!
  • by hawks5999 (588198) on Wednesday October 03, 2012 @07:17AM (#41536643)
    Somebody is finally channeling their inner Steve Jobs. "You're taking the pictures wrong!"
    • by Whalou (721698) on Wednesday October 03, 2012 @07:31AM (#41536811)
      It's a feature. You don't need to use Instagram to add a purple tinge to your pictures anymore.
  • Simple (Score:5, Funny)

    by Erikderzweite (1146485) on Wednesday October 03, 2012 @07:17AM (#41536647)

    They are holding it wrong.

    • Re:Simple (Score:5, Insightful)

      by Speare (84249) on Wednesday October 03, 2012 @07:32AM (#41536821) Homepage Journal

      They are holding it wrong.

      While it's a predictable joke after Antennagate, there is a kernel of truth here. It's a challenge for all cellphone cameras, not just Apple's, to capture the light you want and to weed out the stray light you don't want.

      On a dedicated camera, the lens is typically recessed. This does two things: avoids light from the side to bounce around in the optics, and avoids fingerprints on the lens itself. Light from the side, and finger oils on the lens, are big contributors to lens flare. Combining side light and oils on the optics is a recipe for DIY Instagram photos.

      On a cellphone, especially Apple's, they try hard not to have recessed areas on the case. It makes the whole phone thicker than it needs to be, and it catches pocket lint and sharp objects like keys or pencils. Luckily, a really flush surface is fairly easy to clean.

      So that leaves the side light. If the brightest light sources are behind you, no problem with side-light lens flare. (It may make it harder to see the preview screen though.) If you have a strong light off to your side, and it may be able to fall on the lens, then cupping your hand into a primitive gobo or shield will help a lot.

    • Re: (Score:3, Insightful)

      by dreamt (14798)

      Actually, the probably are -- as I posted below, the iPhone 5 picture is looking much more towards the sun (given the amount of tree in the pictures) than the others by at least a few degrees, so yes, the person is holding it wrong. No digital camera can make up for looking directly into the sun. Poor photographer = poor picture.

    • However, Apple will soon assist by providing accessories to alleviate the problem. This time in the shape of tinted glasses.
    • Does it really look that bad? It seems to me like the iPhone5 is snapping a larger portion of the sun than the other devices. And the clouds are different in each picture, so it's difficult to tell if the person taking the picture wasn't purposefully misframing it.

      And no, I'm not an iPhone fan boy, my Android phone has a 12 MegaPixels back-facing camera, not a measly 8 MegaPixels. 8 MegaPixels is so 2009. I would never get caught with such a cheap phone.

  • Boom! (Score:5, Funny)

    by Anonymous Coward on Wednesday October 03, 2012 @07:17AM (#41536649)

    Apple's back, baby! I was worried for a moment with that "our map app sucks use someone else's till ours is better." But here is the perfect Apple response. Oh, don't like the purple flare in your pictures? Hey, bitch, that's what real life looks like. You should thank us for providing you with a way to see the world as it actually is. The only reason you don't see the purple flare normally is because you're a terrible person. Here at Apple we are very concerned with our customer. Noblesse oblige and all that.

  • And again (Score:5, Funny)

    by MrDoh! (71235) on Wednesday October 03, 2012 @07:20AM (#41536677) Homepage Journal
    You're holding it wrong, you want to get lost, these pictures should be that colour, wifi connections should use your wireless bandwidth, battery life is supposed to be that poor if you use it (especially for facebook), those scratches are normal out of the case, this new connector is far better than the old one and adapters are the best you can get. best iPhone ever.
    • Re:And again (Score:5, Interesting)

      by cyn1c77 (928549) on Wednesday October 03, 2012 @07:43AM (#41536945)

      You're holding it wrong, you want to get lost, these pictures should be that colour, wifi connections should use your wireless bandwidth, battery life is supposed to be that poor if you use it (especially for facebook), those scratches are normal out of the case, this new connector is far better than the old one and adapters are the best you can get.

      It never ceases to amaze me how many people rush out to purchase a new product with both unreviewed hardware and software and then get upset that there are flaws.

      Do you not yet understand that the price for showing off your elite toy is that you are a paying beta tester?

  • Octarine (Score:5, Funny)

    by Kentari (1265084) on Wednesday October 03, 2012 @07:21AM (#41536691) Homepage
    The camera is capturing octarine glow! If you don't like it buy an inferior camera uncapable of this magnificent feat!
  • by Anonymous Coward on Wednesday October 03, 2012 @07:23AM (#41536707)

    that returning a defective phone is also considered normal behaviour.

  • by sarbonn (1796548) on Wednesday October 03, 2012 @07:23AM (#41536711) Homepage Journal
    I've been an Apple fan of its peripheral devices for a few years now. I got in on the original Iphone and ever since then have bought quite a few of the products that Apple puts out. The problem in almost all of their launches is that they have initial problems, clean them up, and then things work out great for those who like their products. The only real part of the problem is that people want the next thing right now rather than waiting a month or so and figuring out if the device is everything they hoped it would be. Because of that, I don't really have a lot of sympathy for buyers until after the warming period has ended. I'll probably buy an Iphone 5 myself, but I'll buy it AFTER they've worked out the kinks, making it the phone I want rather than the phone that I MUST HAVE.
  • by smittyman (466522) on Wednesday October 03, 2012 @07:23AM (#41536717)

    Wow,

    We never did see this coming, They build a cheap phone(y) (what was it again, 180 dollar to build?), sell it for triple the price and as usual everyone camps out at the iChurch to buy it. Sorry but you deserve to be cheated! Only drawback is that apple gets so much money.

    Now buy a paper map to point you at the iSun, the big purple customer experience in the sky, so high you think it is Steve looking out over you, his sheep. /rant mode off, sorry, bad hair day ^^

    • Wow,

      We never did see this coming, They build a cheap phone(y) (what was it again, 180 dollar to build?), sell it for triple the price ...

      I never understand how people seem to expect that if all the components of a device add up to $x, that you should be able to buy the device for $x. I'm not saying that Apple don't put a big markup on their devices, but do you think that it's free to do all the design, assembly and development of the OS/software?

  • by davidbrit2 (775091) on Wednesday October 03, 2012 @07:27AM (#41536755) Homepage

    The purple flare in the image provided is considered normal behavior for our flawed iPhone 5 camera design.

  • by mark_reh (2015546) on Wednesday October 03, 2012 @07:27AM (#41536759) Journal

    Say what you want about poor quality of hardware, software, and customer service, there can be no doubt that Apple's marketing department is the best on the planet. Apple marketing people have truly identified their market and successfully targeted them like no one else in history.

    The GOP should have hired a bunch of Apple marketing people to run the Romney campaign- they've proven they can sell flawed products over and over.

  • by sasparillascott (1267058) on Wednesday October 03, 2012 @07:30AM (#41536787)
    Camera review site (known for not being slanted in their reviews) to the iPhone 5 for an initial review (longer one comparing to other phones will come later) and dedicated a whole page analyzing the flare issue. http://www.dpreview.com/articles/6867454450/quick-review-apple-iphone-5-camera [dpreview.com] Here's their analysis of the flare issue: "Really, our advice is not to worry. Just do what you should do anyway, and avoid putting bright lights near the edge of the frame when shooting." Their final conclusion on the 5's camera: "The iPhone 5 is a fine mobile device, with an excellent camera. In qualititative terms it's not the best camera out there, and nor is it the best camera on a smartphone (the Nokia 808 has that honor, for now) but it offers satisfying image quality, some neat functions like auto panorama and HDR mode, and - crucially - it is supremely easy to use. It isn't much better than the iPhone 4S, as far as its photographic performance is concerned, but it isn't any worse (notwithstanding a somewhat more noticeable propensity towards lens flare). When manufacturers employ pixel-binning to achieve higher ISO settings we don't normally celebrate the fact, but in the case of the iPhone 5, it gives you greater flexibility in poor light (i.e., you might actually get a picture now, where you just wouldn't with the iPhone 4S) and the drop in quality is unnoticeable when the images are used for sharing/web display."
    • by blahbooboo (839709) on Wednesday October 03, 2012 @07:47AM (#41536993)

      Camera review site (known for not being slanted in their reviews) to the iPhone 5 for an initial review (longer one comparing to other phones will come later) and dedicated a whole page analyzing the flare issue.

      http://www.dpreview.com/articles/6867454450/quick-review-apple-iphone-5-camera [dpreview.com]

      Here's their analysis of the flare issue:

      "Really, our advice is not to worry. Just do what you should do anyway, and avoid putting bright lights near the edge of the frame when shooting."

      Their final conclusion on the 5's camera:

      "The iPhone 5 is a fine mobile device, with an excellent camera. In qualititative terms it's not the best camera out there, and nor is it the best camera on a smartphone (the Nokia 808 has that honor, for now) but it offers satisfying image quality, some neat functions like auto panorama and HDR mode, and - crucially - it is supremely easy to use. It isn't much better than the iPhone 4S, as far as its photographic performance is concerned, but it isn't any worse (notwithstanding a somewhat more noticeable propensity towards lens flare). When manufacturers employ pixel-binning to achieve higher ISO settings we don't normally celebrate the fact, but in the case of the iPhone 5, it gives you greater flexibility in poor light (i.e., you might actually get a picture now, where you just wouldn't with the iPhone 4S) and the drop in quality is unnoticeable when the images are used for sharing/web display."

      Thanks for posting this link. The DPreview camera review is what should have been posted than the usual Gizmodo anti-apple trolling to generate page views...

  • by james_van (2241758) on Wednesday October 03, 2012 @07:37AM (#41536893)
    and instagram will make a filter that adds a purple flar to your images so the hipsters who are too poor for an iphone 5 can get in on the action.
  • Simple optics. (Score:4, Informative)

    by tenco (773732) on Wednesday October 03, 2012 @07:46AM (#41536987)

    Every optical element shows some sort of dispersion. "Simply" to control when you have the space (like in objectives of real cameras, microscopes or binoculars) but not so easy when your optical element is a simple plate with parallel faces (like a protective glass cover) or a tiny lens. Combine a tiny lens with a tiny CCD and you're out of luck when you hit a difficult to control lighting situation. 8 MP on smartphone "cameras" with tiny optics and tiny CCD-chips is a waste of storage space anyway. You can't get the required optical resolution. Simple physics.

  • by OldSport (2677879) on Wednesday October 03, 2012 @08:08AM (#41537193)

    "The unintended acceleration in the car provided is considered normal behavior for Toyota's automobiles," a Toyota executive said.

  • by aglider (2435074) on Wednesday October 03, 2012 @08:28AM (#41537353) Homepage

    Haven't Apple make any test, before putting the iP5 on the shelves?

  • by Sponge Bath (413667) on Wednesday October 03, 2012 @08:35AM (#41537439)

    Apple Acknowledges iPhone 5 Camera Flaw

    Mike: Joe beats his wife! OMG!
    Carl: Joe, why did you beat your wife?
    Joe: I did not beat my wife.
    Mike: Joe acknowledges beating his wife!

  • by Bill_the_Engineer (772575) on Wednesday October 03, 2012 @08:58AM (#41537663)

    I'm not surprised that there will be lens flare when having a bright source like the sun near the frame. This is why we have lens hoods. I wonder if we would have the same flare if we angled the phone away from the sun by a very little and use our hand as a sun shade?

    I don't care if its Apple or Samsung. When you have a tiny lens flush with the camera body and almost no blockage of off axis light sources you are bound to have lens flare. The customer support letter giving advice to angle the camera away from a bright light source is good advice for any phone camera.

    Another Gizmodo troll article.

    • Flare is one thing, but PURPLE flare is rather obnoxious. Look at the examples linked from the story... iPhone4 gives a bit of flare (saturation) as expected, but iPhone 5 gives the startling purple flare.

  • by KDN (3283) on Wednesday October 03, 2012 @09:19AM (#41537913)
    I guess the folks that defined dark as the new light (How many Microsoft engineers dues it take to change a light bulb? None: they just define dark as the new standard) are happy working at Apple now.
  • by belgianguy (1954708) on Wednesday October 03, 2012 @09:33AM (#41538091)
    ...we say hardware-enabled Instagram filter.

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