Apple Acknowledges iPhone 4S Battery Problems 315
bdking writes "After more than two weeks of complaints from frustrated iPhone 4S owners, Apple finally has admitted problems with fast-draining batteries in the new devices. The company blames it on bugs in iOS 5 and promises a fix 'in a few weeks.' But Apple should have spoken up sooner, if only to acknowledge the issue."
Re:Battery problem? (Score:3, Insightful)
"Apple should have spoken up sooner..." (Score:5, Insightful)
Comment removed (Score:4, Insightful)
Re:Speed (Score:3, Insightful)
The antenna problems with the iPhone 4 were obfuscated and blamed on the user at first, too.
Re:"Apple should have spoken up sooner..." (Score:5, Insightful)
It's better than the passive-aggressive editorials (i.e., "It will be interesting to see if...") that are normally present in /. summaries.
Acknowledging the issue (Score:5, Insightful)
When should Apple acknowledge the issue? When some users are saying they have a problem, when others are saying they don't? (Many people, myself included, have not encountered this issue). Such problems can be very difficult to track down. How does Apple know if it is a real issue? Maybe the people who are complaining have unrealistic expectations, or are using their phones in a different way. After all, the iPhone 4s has new features, which might cause some people to place a heavier demand on the battery. How many people are encountering the problem? is it 10%? 1%? 0.001% (which would still be quite a few phones). Is it a manufacturing defect, or a software problem? Is there any point in acknowledging the issue if all that you are able to honestly say is something noncommittal like, "Well, we've had some reports, but we haven't yet been able to reproduce them, and we really have no idea at all what's going on or how many people are having this problem, but we're investigating the issue"? Or is it better to wait until there is something substantive to say?
I actually had the same problem with my first-generation iPhone. I didn't even bother reporting it to Apple until I had it figured out, because a bug report that just says "Sometimes my battery runs down really fast" is virtually useless. I eventually figured out that the battery died if I left the Clock application in the foreground while the phone was asleep. I filed a bug report with Apple, and after the next system update, I got an email message that said, "We believe that the bug that you reported has been fixed. Can you verify?"
Re:That's not a problem (Score:4, Insightful)
That works with removable ammunition magazines, but it does not work with ammunition clips.
Ammunition clips or "stripper clips" clip together cartridges in a uniform orientation so that magazines, either removable box-type or fixed magazines (eg, M1 Garand, or the Soviet SKS) can be loaded quickly.
Taping two stripper clips together won't work, since you won't be able to insert them into a magazine.
They now also make a host of gizmos for pairing magazines that's more effective than the duct tape method made popular by various revolutionary groups.
Re:Seriously? (Score:5, Insightful)
You can beta test all you want. When a few million copies hit the street you will find new bugs.
Re:Speed (Score:4, Insightful)
So you think the antenna is a piece of crap, yet you didn't return the phone and you describe yourself in another comment as "a happy iPhone 4 owner" ? I don't get that, is it some weird love/hate thing ?
Re:Battery problem? (Score:4, Insightful)
There you go, proof that everyone else is just using wrong!
Denial as a business model?!?
It's just crazy enough, it might work!