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Bug Iphone Power Apple

Apple Acknowledges iPhone 4S Battery Problems 315

Posted by samzenpus
from the our-bad dept.
bdking writes "After more than two weeks of complaints from frustrated iPhone 4S owners, Apple finally has admitted problems with fast-draining batteries in the new devices. The company blames it on bugs in iOS 5 and promises a fix 'in a few weeks.' But Apple should have spoken up sooner, if only to acknowledge the issue."
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Apple Acknowledges iPhone 4S Battery Problems

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  • by jjetson (2041488) on Thursday November 03, 2011 @03:18PM (#37939058)
    Other users and Apple disagree with you.
  • by steevven1 (1045978) on Thursday November 03, 2011 @03:19PM (#37939068) Homepage
    Can we keep the blatant opinions out of the articles, and save them for the comments?
  • Finally... ? (Score:4, Insightful)

    by nightfell (2480334) on Thursday November 03, 2011 @03:22PM (#37939110)

    Apple has been asking users for assistance in narrowing down this issue. There is no "finally". They generally don't talk about things that they don't have information on. If they had spoken up sooner, they would have simply been able to say nothing other than, "hey, people, don't buy our phone, wait for some indeterminate amount of time until we can solve an issue that may or may not even exist, and my only affect a small fraction of our customers".

  • Re:Speed (Score:3, Insightful)

    by tripleevenfall (1990004) on Thursday November 03, 2011 @03:25PM (#37939168)

    The antenna problems with the iPhone 4 were obfuscated and blamed on the user at first, too.

  • by tripleevenfall (1990004) on Thursday November 03, 2011 @03:26PM (#37939184)

    It's better than the passive-aggressive editorials (i.e., "It will be interesting to see if...") that are normally present in /. summaries.

  • by tgibbs (83782) on Thursday November 03, 2011 @04:02PM (#37939734)

    When should Apple acknowledge the issue? When some users are saying they have a problem, when others are saying they don't? (Many people, myself included, have not encountered this issue). Such problems can be very difficult to track down. How does Apple know if it is a real issue? Maybe the people who are complaining have unrealistic expectations, or are using their phones in a different way. After all, the iPhone 4s has new features, which might cause some people to place a heavier demand on the battery. How many people are encountering the problem? is it 10%? 1%? 0.001% (which would still be quite a few phones). Is it a manufacturing defect, or a software problem? Is there any point in acknowledging the issue if all that you are able to honestly say is something noncommittal like, "Well, we've had some reports, but we haven't yet been able to reproduce them, and we really have no idea at all what's going on or how many people are having this problem, but we're investigating the issue"? Or is it better to wait until there is something substantive to say?

    I actually had the same problem with my first-generation iPhone. I didn't even bother reporting it to Apple until I had it figured out, because a bug report that just says "Sometimes my battery runs down really fast" is virtually useless. I eventually figured out that the battery died if I left the Clock application in the foreground while the phone was asleep. I filed a bug report with Apple, and after the next system update, I got an email message that said, "We believe that the bug that you reported has been fixed. Can you verify?"

  • by swb (14022) on Thursday November 03, 2011 @04:02PM (#37939738)

    That works with removable ammunition magazines, but it does not work with ammunition clips.

    Ammunition clips or "stripper clips" clip together cartridges in a uniform orientation so that magazines, either removable box-type or fixed magazines (eg, M1 Garand, or the Soviet SKS) can be loaded quickly.

    Taping two stripper clips together won't work, since you won't be able to insert them into a magazine.

    They now also make a host of gizmos for pairing magazines that's more effective than the duct tape method made popular by various revolutionary groups.

  • Re:Seriously? (Score:5, Insightful)

    by LWATCDR (28044) on Thursday November 03, 2011 @04:15PM (#37939932) Homepage Journal

    You can beta test all you want. When a few million copies hit the street you will find new bugs.

  • Re:Speed (Score:4, Insightful)

    by CharlyFoxtrot (1607527) on Thursday November 03, 2011 @04:19PM (#37939972)

    So you think the antenna is a piece of crap, yet you didn't return the phone and you describe yourself in another comment as "a happy iPhone 4 owner" ? I don't get that, is it some weird love/hate thing ?

  • by ackthpt (218170) on Thursday November 03, 2011 @04:48PM (#37940284) Homepage Journal

    There you go, proof that everyone else is just using wrong!

    Denial as a business model?!?

    It's just crazy enough, it might work!

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