Is Apple's App Store Teeming With Scams? (adn.com) 130
"Apple's tightly controlled App Store is teeming with scams," argues a 3,000-word exposé in Sunday's Washington Post
"Among the 1.8 million apps on the App Store, scams are hiding in plain sight. Customers for several VPN apps, which allegedly protect users' data, complained in Apple App Store reviews that the apps told users their devices have been infected by a virus to dupe them into downloading and paying for software they don't need. A QR code reader app that remains on the store tricks customers into paying $4.99 a week for a service that is now included in the camera app of the iPhone. Some apps fraudulently present themselves as being from major brands such as Amazon and Samsung. Of the highest 1,000 grossing apps on the App Store, nearly two percent are scams, according to an analysis by The Washington Post. And those apps have bilked consumers out of an estimated $48 million during the time they've been on the App Store, according to market research firm Appfigures.
The scale of the problem has never before been reported. What's more, Apple profits from these apps because it takes a cut of up to a 30 percent of all revenue generated through the App Store.
Even more common, according to The Post's analysis, are "fleeceware" apps that use inauthentic customer reviews to move up in the App Store rankings and give apps a sense of legitimacy to convince customers to pay higher prices for a service usually offered elsewhere with higher legitimate customer reviews...
Apple has long maintained that its exclusive control of the App Store is essential to protecting customers, and it only lets the best apps on its system. But Apple's monopoly over how consumers access apps on iPhones can actually create an environment that gives customers a false sense of safety, according to experts... Apple isn't the only company that struggles with this issue: They're also on Google's Play Store, which is available on its Android mobile operating system. But unlike Apple, Google doesn't claim that its Play Store is curated. Consumers can download apps from different stores on Android phones, creating competition between app stores...
When it comes to one type of scam, there's evidence that Apple's store is no safer than Google's. Avast analyzed both the Apple and Google app stores in March, looking for fleeceware apps. The company found 134 in the App Store and 70 on the Play Store, with over a billion downloads, about half on Android and half on iOS, and revenue of $365 million on Apple and $38.5 million on Android. Most the victims were in the United States.
"Among the 1.8 million apps on the App Store, scams are hiding in plain sight. Customers for several VPN apps, which allegedly protect users' data, complained in Apple App Store reviews that the apps told users their devices have been infected by a virus to dupe them into downloading and paying for software they don't need. A QR code reader app that remains on the store tricks customers into paying $4.99 a week for a service that is now included in the camera app of the iPhone. Some apps fraudulently present themselves as being from major brands such as Amazon and Samsung. Of the highest 1,000 grossing apps on the App Store, nearly two percent are scams, according to an analysis by The Washington Post. And those apps have bilked consumers out of an estimated $48 million during the time they've been on the App Store, according to market research firm Appfigures.
The scale of the problem has never before been reported. What's more, Apple profits from these apps because it takes a cut of up to a 30 percent of all revenue generated through the App Store.
Even more common, according to The Post's analysis, are "fleeceware" apps that use inauthentic customer reviews to move up in the App Store rankings and give apps a sense of legitimacy to convince customers to pay higher prices for a service usually offered elsewhere with higher legitimate customer reviews...
Apple has long maintained that its exclusive control of the App Store is essential to protecting customers, and it only lets the best apps on its system. But Apple's monopoly over how consumers access apps on iPhones can actually create an environment that gives customers a false sense of safety, according to experts... Apple isn't the only company that struggles with this issue: They're also on Google's Play Store, which is available on its Android mobile operating system. But unlike Apple, Google doesn't claim that its Play Store is curated. Consumers can download apps from different stores on Android phones, creating competition between app stores...
When it comes to one type of scam, there's evidence that Apple's store is no safer than Google's. Avast analyzed both the Apple and Google app stores in March, looking for fleeceware apps. The company found 134 in the App Store and 70 on the Play Store, with over a billion downloads, about half on Android and half on iOS, and revenue of $365 million on Apple and $38.5 million on Android. Most the victims were in the United States.
Is two percent really 'teeming?' (Score:4, Interesting)
Not that it's not a problem, but the numbers are actually lower than I would have expected.
Re:Is two percent really 'teeming?' (Score:5, Insightful)
Here is a situation where a percentage is misleading. It doesn't really matter that the percentage may be relatively low because (as on every other market) there is a huge load of "fart apps" which no scams are going to target. 2% may seem slow, but that's similar % to what I expect on average to be the number of "popular enough" apps in the store to be worth of a scam, so it may be high enough to be a issue to almost every user.
i.e. 2% out of all the apps, but that's maybe 100% out of the apps everyone uses.
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It also depends how you define scam. Pay to Win is a scam. Games that use gambling to get kids addicted are scams. Apps with ads for dodgy scam websites are scams. Apps that claim to provide a brighter flashlight mode than others are scams.
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The biggest scam would be AppStore itself.
RTFS (Score:3)
It is explicitly not "2% out of all the apps". TFS says (my emphasis)
That's not exactly the same as 2% of the most popular apps, because some apps are free and the non-free ones aren't all the same price, but if you want to gloss "highest grossing" as a proxy for anything else it would be "popular paid-for".
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It doesn't really matter that the percentage may be relatively low because (as on every other market) there is a huge load of "fart apps" which no scams are going to target.
Is there a particular fart app you would recommend? Asking for a friend.
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Woodblockr has added flatulence instruments in their latest update
Re:Is two percent really 'teeming?' (Score:4)
What matters isn't what percentage is scammy, it's what percentage of what's presented to the user is a scam. If they present by popularity then a runaway effect could result in many users being offered scamware.
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This is the Washington Post. They ran out of Hunter Biden laptop outrage material so the dart stuck the Apple logo today.
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They are still calling it an "alleged laptop".
They're still calling it allegedly Hunter Biden's laptop, since the story about how same supposedly got into the hands it was in is still stupid [nbcnews.com].
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Conspiracy theories are self-supporting though: Any news site that questions the legitimacy of the claim can just be dismissed as part of the liberal media.
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So YOU (Martin Espinoza) think that laptop is not Hunter Biden's but planted there by some sort of operative?
I didn't write the article, champ.
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You're way way way behind my other trolls, they actually know stuff about me.
Of course, I know fuck-all about them, because why would I want to keep track? That shit is for trolls
Re:Is two percent really 'teeming?' (Score:5, Insightful)
2% of a big number, is a big number.
Real life professionals have to deal with major problems affecting a much smaller percentage than that.
To put it in context, during a red light on a busy intersection I decided to count the car that passed by be before it was my turn to turn green. I counted 50 cars that went by. If there was a 2% chance of getting in an accident during intersection. We would expect to see an accident every time the light changes it rotation.
Or being that Percentages is a wonderful way to hide information, and should never be trusted as good metric. Even if we do car accidents in a day has a 2% of it being in that intersection. That would be an accent during that intersection every other month, which is still high.
We are slowly recovering from a Pandemic that only hit around 1% of the population, and it is a big deal, that required a large effort to help overcome.
A percent is 1 out of 100, as systems get more complex and deal with much larger numbers 1 out of 100 failures is a major problem.
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Your post gives me flashbacks of all the times I have had to convince some business unit that 99.9% uptime is basically just the bare minimum for a high availability system. Or even that 99.99% is not a 100% guarantee. People are so bad at understanding small percentages when applied to very large numbers.
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Spectrum advertises their business plan and I laugh ever time they brag about 99.9% [spectrum.com] reliability.
Sadly, they are probably laughing at how easy it is to convince their customers they are reliable even with such low uptime figures.
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Also, it depends on what you define as a scam. A lot of software could be described like that *cough* Adobe *cough* but probably most people are more interested in malware that actively tries to steal from you, rather than something you paid money for of your own volition but does not quite do what you thought it should. Caveat emptor and all that...
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Personally, I define any app that represents itself as free but then requires in-app purchases to make it properly useful as a scam. On that basis, practically half of everything I download is a scam.
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The proportion of scam apps *in the entire store* is almost certainly much lower than that; the problem is that what you *see* in the app store isn't some kind of representative sample. It's what the store thinks you are likely to buy if you are searching, or what other people are buying if you are browsing.
This magnifies the impact of a tiny number of scam apps. According to the summary, the 2% figures is the proportion of top grossing apps. If 1/50 of the highly popular apps is a scam, encountering sca
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Two percent isn't. But 30% (Apple's cut in those scam) definitely is.
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30% is the same rate that pretty much every marketplace charges - Apple, Google, Sony, Nintendo, ... - why is it terrible when Apple does the same thing as everyone else? Did you expect them to charge less than everyone else?
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If Nintendo is selling crap on its store and pocketing 30% as well, then yes they are teeming with scammers.
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The state of gaming when I was growing up:
Look how good I am at this game!
The state of gaming today:
Look how lucky I am!
It's... disturbing.
Re: Is two percent really 'teeming?' (Score:5, Interesting)
If you had bothered to read the last paragraph of the summary instead of racing to start nut cupping apple as fast as you can, you would have seen an answer to that. Basically, Android is about half of apple's app numbers, and a tenth of apple's scam revenue.
I think the biggest tell here is that apple claims to review every single app, where google claims they do not, and yet google sees fewer numbers of them anyways. Next question is, is this because google is more thorough, or is it because scammers think iOS users are dumber so they target them more?
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Next question is, is this because google is more thorough, or is it because scammers think iOS users are dumber so they target them more?
Follow the money: It's because on average people spend a lot more money in the Apple Store than the Play Store, so the potential earnings make targeting the Apple Store more worthwhile.
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Follow the money: It's because on average people spend a lot more money in the Apple Store than the Play Store, so the potential earnings make targeting the Apple Store more worthwhile.
Follow the money: It's because on average people spend a lot more money in the Apple Store than the Play Store, so the potential earnings make not removing known scam apps from their market much more valuable than it would be to Google.
Re: Is two percent really 'teeming?' (Score:5, Interesting)
I think the biggest tell here is that apple claims to review every single app, where google claims they do not
google actually does, from the same source you refer: “Google Play reviews apps before they are published. This process involves a team who are experts in identifying violations of our developer policies earlier in the app life cycle,” said Google spokesman Scott Westover.
what it does show is that these review processes don't actually work. apple just like to fill their mouth with that crap it and demand a whopping 30% for it.
is this because google is more thorough, or is it because scammers think iOS users are dumber so they target them more?
i doubt google is any more "thorough" and i would be very skeptical about those estimates, but imo a fair intuition is that apple users are more used and willing to pay for anything, and don't seem to mind if stuff (like e.g. phones in the first place) is overpriced. that's already an attractive profile for any scammer, but if you add the false sense of security created through apple's marketing rhetoric it starts to look a bit like scammer's paradise! :D
Re: Is two percent really 'teeming?' (Score:2)
Spot on, I'd mod you up if I could.
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It still doesn't prevent bait-and-switch issues, though. Most of the app stores have a manual review process for the initial submission of the app, but then apply no scrutiny whatsoever to updates to already published apps. I personally do CI/CD to the Snap store, Google Play Store, Windows Store, etc. and even in cases where I've had to expand the original permissions or other things that ordinarily should flag some kind of review, updates are still automatically published through. If you wanted to run a s
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No, repeat submissions also get reviewed, and I've had quite a few mobile apps get held up, by both Apple and Google, over functional changes, language changes, etc., in updates. Updates certainly go faster/easier than the initial submission, since they only need to look at the changes, but they're by no means a free pass.
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Google seems to have more advanced automatic scanning. I'm sure Apple has some kind of malware scanning too, but Google's appears to be more effective.
Re: Is two percent really 'teeming?' (Score:2)
what it does show is that these review processes don't actually work.
How are they supposed to work? The levels of crapware would only increase if there were no review processes at all in either store. They should try to work better, but they are working.
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2% doesn't mean that reviews don't work, it just means that they're not 100% effective. Which isn't shocking, since it's a game of "cat and mouse" where scammers are constantly trying new tactics to get through the review process, and both Apple and Google update their review process to fight back. Arguably app reviews do work, since the rate of "scamware" was much higher in Google Play back when it was unmoderated, which is why Google adopted a review process for all app submissions, and now their rate of
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They absolutely do work, but if you think that means that you end up with absolutely no poorly written apps, or no apps that charge too much you are insane. Neither Apple nor Google is going to tell some developer that they can't sell a useless app for 10 bucks.
Could you imagine the outrage if apple started denying apps for costing more than Apple thought they should?
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Neither Apple nor Google is going to tell some developer that they can't sell a useless app for 10 bucks.
I think you've hit a key issue here. If an app does exactly what it says despite being useless, is it a scam or just people being ignorant sheep? I don't think Google or Apple or anyone else for that matter can be expected to manage ignorant gullible people who are happy to part with their money for something worthless without bothering to figure things out for themselves.
The counter to this is what Apple means by saying their app store is safe. Safety from apps lying about what they actually do is differe
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apple just like to fill their mouth with that crap it and demand a whopping 30% for it.
I think we can all agree that Google is by far and away the superior source for general internet search, yet after all these years, people still game their SEO. It's a game of whack-a-mole. Same with antivirus/antimalware for OS. To be so absolutely critical of these moderation practices are to declare they have no value because they are not perfect, and I believe it's a pretty strong mistake to confuse "good" with "not perfect", particularly in the case where attackers have the opportunity to adapt. Especi
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Neither. It's market effect.
The iOS App Store has had a higher paying audience since both app stores existed - people on iPhone are more likely to pay for an app than people on Android. Thus, if you're looking to scam people, you go where the money is - just like in meatspace markets.
Funny thing about scammers - they're looking to make your money become their money, and in order to do that, they need to find people willing to part with money, or people with money to part from.
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Well - that's weird. Because in my experience, the Android system is literally infested with scamware.
Either you are lying or just using your own definition for scamware. I have both Apple and Android devices, and have never run into a piece of malware on either platform. Which wouldn't be that uncommon for many users with moderate usage when the prevalence of malware is 2% among Apple's highest revenue apps and Google's rate is even lower than that. But your claim that Android system is infested with scamware (malware posing as legitimate apps) is simply a lie. Claiming the same for Apple is also false btw
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Keep in mind that they defined "scamware" extremely loosely, where most of them are apps that they feel have inflated reviews artificially inflating the app's visibility in the store, not the scarier things they also mention.
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Keep in mind that they defined "scamware" extremely loosely, where most of them are apps that they feel have inflated reviews artificially inflating the app's visibility in the store, not the scarier things they also mention.
No, they mention "fleeceware" later in the same paragraph but that was a separate app definition. They didn't give exact figures for that category of app in the article, but they did say fleeceware apps were more common than scamware.
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I see you have strong feeling here. I'm going to retire from the conversion - you take care now.
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Claims a report published in a major newspaper is likely an "Apple hit job", yet claims anecdotally that "the Android system is literally infested with scamware" then gets butthurt and checks out when the BS is called out. Pretty typical Apple cultist, as far as I'm concerned.
For a site that used to be about user rights and freedom, there are an awful lot of people on here that would be quite happy to hand Apple control over every goddamn thing they do or see.
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Look man, I have both Apple and Android devices. The Google Play Store is a shitshow. Sorry.
I'd like you and all of your accounts to stop harassing me now. Thanks.
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The Play Store has gotten a lot better than it used to be, since Google now moderates every app on submission, just like Apple does, for exactly the same reason - their unmoderated app store was a disaster for users. And, on the flip side, Google takes the same 30% of revenue from app sales. From the point of view of this article, Apple and Google are nearly identical, with the same policies. Odd how so many posters are bashing Apple and ignoring Google's doing the same things? If it's horrifying that Apple
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So you felt the need to prove that the commenters here are psychotic?
Thanks, I guess.
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50% of the top 1000 apps? I don't think so.
Note what the percentage was of, it wasn't of all apps, but specifically top 1000 apps.
This will not end until the law is changed. (Score:2)
Until the law starts to hold online companies responsible for peddling scams, this will continue.
Re:This will not end until the law is changed. (Score:4, Insightful)
Won't be long. Apple took pride in making a point of saying that it is a *curated* app store, remember?
So apple will have vetted and seen *each* of the scam apps, and then published them with the Apple seal of approval.
Making them responsible.
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This. Can't have your cake and eat it too.
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Both Apple and Google review every app in their stores. They both have _much_ lower rates of "scam" apps than the old unmoderated Google store had - it was a cesspool . Yes, no review process will be 100% effective since the definition of scam in the article is quite vague - most of what they called 'scamware' was apps that they felt had inflated reviews in the store or sold for more than the cheapest competitor, not what you'd think of as 'scamware'. And even with that hand-waving definition, it was only 1
Re: This will not end until the law is changed. (Score:2)
Apple could potentially already be held liable without any need to change any laws. They claim to review each app, which means that by having it appear on the app store, they've effectively endorsed it. That effectively places them in a position of having downstream liability.
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Fraud and scams are already illegal. What makes you think the problem is the laws rather than the ability to police said laws?
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The problem is that the cunts behind these scams are beyond the reach of the law. In this case, I believe the standard of who is "responsible" should change. Ad on a site gives malware? Go after the ad agency, then the site admin. Scam on your app store from an untouchable person? Go after the publisher. The platforms don't care because they wont be held responsible, so start holding them responsible.
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In reality, the platform owners Apple and Google (and Sony and Microsoft and Nintendo) care a great deal about scammers, because if they proliferate they drive away the rest of the users. That's why Google abandoned their initial, unmoderated app store, and adopted the same "review every app" policy that Apple did, and all of the platforms respond to complaints, throw out scam apps, etc. Yes, scammers keep trying so there's always a small number in the app stores, but the solution isn't to go back to unmode
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Fraud and scams are already illegal. What makes you think the problem is the laws rather than the ability to police said laws?
I believe he is referring to the responsibilities platforms such as the Apple Store and Google Play have over apps in their platforms. There is plenty of unsettled law there, or at least room for new laws to change their legal responsibility.
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But what about The Economy, Freedom, Speech and a bunch of other overly general platitudes.
While I agree, companies that profit off of scams should be accountable for their part of the crime infrastructure. It is going to be a tough political battle, one I don't think either side really wants to deal with at the moment, as neither political party is strong enough to push it without major repercussions.
Many of these Scams businesses, are not really ran by people trying to intentionally hurt people, but hone
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Hucksterism, legalism over ethics, and a grab what you can mentality are sort of ingrained in American culture. A lot of modern business, even at the nominally respectable level of established corporations, is really about suckering people into paying more than they wanted to pay and getting less than they think they are getting, and of a lower quality.
Large corporations do it with fine print, incomprehensible contracts and agreements, predatory pricing, and misleading advertising. Smaller businesses do i
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One could argue it's too late, SV derives too much revenue from "scams" and the cancer has spread to affect all of our financial lives through our portfolios. It's too big to fail.
For example, consider a market much bigger than app stores: ad fraud. Even if this estimate of 2/3 is way overstated it still represents a massive percentage of gross revenue for the likes of Facebook, Pinterest, Google, etc., as well as the huge number of intermediaries in the real-time ad market like Tradedesk:
https://www.forb [forbes.com]
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Huh. Let's see... (Score:3)
2) Is it on the Internet?
3) If 1 & 2 are true then it is teeming with scams.
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* Number based on threat level to the Apple PR department.
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2% "scam rate" does not whatsoever justify "rubber stamp most things".
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Apple would tell you whatever suits their purposes, and you will believe it because nobody questions Apple lest they be crucified by the faithful. They tell you the App Store is 100% secure and you believe it. They tell you the iPhone is 100% private and you believe it. They tell you they take 30% of every transaction because they deserve it and you believe it. They tell you the walled garden is for your benefit and you believe it.
It's all about extracting every last cent from your pocket, that's what it's
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1) Is it open to the public?
2) Is it on the Internet?
3) If 1 & 2 are true then it is teeming with scams.
Well 2 is false. It's not open to the public. It's open to a select group of carefully curated people. Very much members of a private club. Except in Apple's case the club's bouncer is out the back getting a blowjob from one of the clients and not paying attention at the front door.
More Like the “Crap Store” (Score:5, Interesting)
Not that it's not a problem, but the numbers are actually lower than I would have expected.
That’s an undercount, imho.
Just search the App Store for 10 minutes. Download some of the apps that catch your eye. open them.
Yes, it’s teeming. I’d say a solid majority are deceptive in some way ... trying to trick you into thinking the app is something else. Pages upon pages of blatantly-ripped off clones trying to dupe people. Scam weekly subscription thing trying to capitalize on kids, the elderly, or the unsophisticated. Two percent is the high-quality app count, imho. The rest is pretty bad.
If lost count of the number of times I’ve paid for an app, including pricy “lifetime” upgrade plans, only to have them go subscription a month later, or worse, take my money, kill the app, then re-release it, making me pay again to continue using what I already bought.
I’ve paid numerous times to remove ads, only to get more ads, or popup boxes begging me to watch a video after every level. Or full-page interstitial ads because “ads for our own stuff don’t count in the ad-removal price” - which they never mentioned.
Some apps now force you to rate them a minimum number of stars before letting you continue.
And how about apps you rate, yet continue nagging you every 10 minutes to rate them, times 100 apps. Not that you owe them one. They need ratings to market their app, I get it. I need my car washed. Zero of them have offered to let me install a nag that pops up on their phone whenever I need something from them. That’s just my punishment for being a customer. Paying for the app end your transaction, the rest is spam.
Reviews are so fake they’re hilarious, yet stay up for years. Complain to Apple and they say “we’re not a party to the transaction, it’s between you and the butthole that sold it to you.”
It’s become a customer-hostile scammer’s bazaar full of every manor of deception, fraud, and just plain shitty behavior void of integrity. It’s depressing as hell to see what it’s become. People are scum and nowhere is this more obvious than the App Store.
If that’s ‘curated’, then so is every turd I’ve ever passed.
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Oh and don’t forget “How many stars would yo give this app?”
5 stars whisks you to the App Store where you get the real rating prompt, anything else takes you back to the app, or pops upon an email saying “tell us what we’re doing wrong!”
As if they give a monkey nut what you think they’re doing wrong.
Apple “mandated” that everyone switch to the new rating-nag API so people could opt-out, but the vast majority didn’t update. Here we are two years la
Re: More Like the “Crap Store” (Score:2)
Obviously, you should be hitting 5 stars then 1 star.
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If an app keeps bugging you for a review then post an honest review, including stating that it bugs you for the review. Apple's app development guidelines used to state that an app was allowed to ask for a review once per release (something like that, it might have been per device also) and no more.
While Apple tests each app before it is released, it is mostly an automated test to ensure that it meets the requirements of that App Store (for examples, resources for all of the platforms the app is to be avail
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I rather like that all subscriptions are at least in one place, so that you can see and manage them. When they are scattered around hidden in apps, web sites, etc., it's nearly impossible to kill them off, particularly when sleazier companies bill through merchant IDs that aren't the name of the company or product. So while I agree that it'd be nice if the subscriptions were easier to find, it's sure nice that they're at least somewhere to be found. This covers the options: https://support.apple.com/en-u... [apple.com]
Re: More Like the “Crap Store” (Score:2)
While I am not going to defend Appleâ(TM)s App Store, I suspect it is still generally better than Googleâ(TM)s. I say this based the fact that Google has been fairly hands-off when it comes to the PlayStore.
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lost count of the number of times I’ve paid for an app
I don't mean to be rude, but you seem very keenly aware of the proclivity for apps to mislead users for profit, and the extent to which the app store owner does not care, yet at the same time (unless your entire post is some kind of hypothetical) woefully unable to stop yourself falling prey to such scams time and time again? How can that be? Block the ads, don't pay for apps at all, there will be a FOSS alternative with most of the functionality. If your device doesn't allow you these freedoms, ditch it
Apple's "Protection" (Score:5, Interesting)
And just today Louis Rossmann released a video [youtube.com] about how employees of Apple's Authorized Service published customer's sex video off the iPhone she left for servicing (and to that customer's social media, so it looked like she did it) - and it was second accident of this type so far, Meanwhile Apple's lobbyists try to convince the legislators that only allowing Apple's Authorized repair shops to perform the repairs protects the user's data on the devices, while allowing 3rd party repairs would be a risk to the consumer's security and privacy.
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Apple's own reasoning is sound. If you have control you can address the problem. The fact that they haven't achieved perfection themselves is not actually counter to their argument. Same with the App store. If they have a walled garden they can take steps to address problems.
I fully support this. It means we have a single point of accountability we can sue them into oblivion for not doing their work. Pass right to repair laws! Then throw the biggest fucking book at them we can find. Maybe that will stop com
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That's illusory. They employ thousands of people at their repair shops. It's impossible to assure not a single of them will be a creep. They host millions of apps, and they can't prevent the scam ones from getting through. And even if they could, they won't - because the wall on that walled garden that is fully tight is way too costly. And they put themselves in a separate walled garden, walled by EULA - "not their liability", and by an army of lawyers. Don't hope you can successfully sue them.
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That's illusory. They employ thousands of people at their repair shops. It's impossible to assure not a single of them will be a creep.
Indeed its illusory. That was my point. They want to pretend to be in control then they need to assume liability. If they don't want to assume liability then they should STFU and stop pretending they are better than everyone else.
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Apple's argument is not sound. The individual companies that would provide repair services or app stores have the same kind of incentive that Apple does to deal with problems.
No they don't. Repair stores have no where near remotely the same incentive to keep a customer happy as a company that sells continued integrated products repeatedly and offers subscription services as well. A repair store is lucky to see a repeat customer. Apple on the other hand stands to lose thousands of dollars of future sales for each pissed off customers.
Also that's kind of beside the point. The argument is not predicated on incentives, it's predicated on control. If Apple want to be the police then
The solution is only three letters long (Score:3)
FTC.
Until they step in and lower the hammer hard on Apple, nothing will stop the continuation of this fraudulent activity, or Apple profiting from it, making them a party to it.
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Bahahahahaha what about the Consumer Financial Protection Bureau too? Sorry, these so-called "watchdogs" do nothing but shakedown companies raking in huge fines that never see their way back to the consumer. Shit, they're really racketeers but because they're embedded in the federal bureaucracy they're allowed to do it. The Apple App Store is nothing more than a shakedown racket allowing Apple to rake in money and control a market.
This is what Sort by Popularity gets you. (Score:2)
Sort by Popularity is a terrible, useless metric that practically begs to be gamed. Even in the hypothetical case where it's not being gamed, the end result is still pretty useless - if we sorted something on worldwide popularity, the results probably wouldn't be very useful to anyone who didn't speak Chinese or Hindi.
Even when limited to English-speakers or my fellow countrymen, I reflexively distrust the notion of "other people like this, so you'll like it too!". Without any further partitioning (even old
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ok, but what is the alternative? Is there something better?
To be fair to the QR apps... (Score:4, Insightful)
That said, the first one that did pop up had as the first comment, "I installed it and deleted it without thinking twice, and a month later was charged $30." (okay, paraphrase, but close enough). If that isn't a scam it's damn close.
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It's impossible to authorise an app to charge you without an explicit popup saying this.
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Auto-detecting the scams? (Score:3)
Beyond people reporting the apps as scams, are there any suggest how Apple could automate the detection of scamware?
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Beyond people reporting the apps as scams, are there any suggest how Apple could automate the detection of scamware?
Well, let's start with the stipulation that a $4.99 app that does the same thing as the free app next to it, or the app built into the phone, isn't a scam, it's Western Business Practices, and it's fine. If you want to ban THAT, you also have to ban $2.79 a bottle water that's "Bottled at the Source," i.e. the NYC municipal water system.
I'd think that some simple automated testing would probably involve a big Corellium farm (or I suppose Apple could use their own dev tools), auto-install the app in a clean
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Addendum: I'm an Android user. I use Apple stuff occasionally for testing, and know a lot of Apple users. I have Apple friends! Really! I get the appeal of a simple platform that Just Works. I get that a lot of people don't care about having full control of their device (which is getting rare and difficult with a lot of Android stuff, too.) I even get that for many people, the iWhatever is a fashion statement as much as a practical tool, hence the phone cases with a giant hole in the back so the logo
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It's important to keep in mind that the reality of human nature has forced Google to adopt almost identical policies to Apple in this regard - they both review all apps before allowing them into their 'store', they have similar policies for throwing abusive apps out, similar definitions of abuse, and these days fairly comparable low levels of abuse in their app stores.
Contrast with the early Play Store, which was a cesspool. Uncontrolled is an interesting theory, but in practice it means that bad people are
Re: Auto-detecting the scams? (Score:2)
Would certainly prefer Apple put more energy into detecting scamware, than deciding whether Discord is allowed to have adult oriented servers.
Re: (Score:2, Offtopic)
Yes Apple just hires a couple if interns with all the billions of money they have from the Apple store. The interns then simply follow these simple steps as laid out by Eleftheriou. https://www.theverge.com/2021/... [theverge.com]
"You simply look at the apps that are making the most money. Then, you find ones where the user reviews are suspicious and look for ridiculously high subscription prices. That’s it. There’s no step four."
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If normal users can detect the scam, apple needs normal employees, not some automated a.i. to scan the apps.
This is exactly why my phone has almost no apps (Score:2)
I have an I-phone and an Android (one for personal, one for work). Neither have very many apps (I'd say less than 10 - 12 each) and they're only verified apps from known companies. No VPNs. No "anti-virus". No video games.
In the past I had been much more leery of the Play store. A search for "Google Voice" would pull up a plethora of similarly named deceptive apps. And there were way too many Chinese companies falling over themselves to give away "free" flashlight apps. That same problem, while still
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Both Apple and Google have manual app approval processes. The old uncurated Google Play became a cesspool and died long ago, replaced by essentially the same 'walled garden' approach you appear to hate when Apple does it.
Why most of the victims are in USA? (Score:3)
The company found 134 in the App Store and 70 on the Play Store, with over a billion downloads, about half on Android and half on iOS, and revenue of $365 million on Apple and $38.5 million on Android. Most the victims were in the United States.
Does it mean USA is full of dumb naive people? Or these noble minded upright citizens are thieved up on by cruel and nasty people from shithole countries?
Actually Game Theory sort of predicts this would happen. (Assuming readers are familiar with Iterated Prisoner's Dilemma and strategies, nasty strategies, nice strategies, tit-for-tat and its modifications),
Very simple strategy, tit-for-tat works well. Start out as nice, be nice to nice people and be nasty to nasty people, consistently. Forgive immediately, do not hold grudges, no matter how many times someone has been nasty, all past sins are forgiven as soon as they do a nice turn. Do not be jealous, no matter how far ahead the other player is, be nice as long as he/she is nice. This concordance between scientific method, and common wisdom from most religions, works well. One can argue only the societies that found it survived and thrived driving out nasty tribes and societies out and their code of conduct evolved into religions.
Trouble in Paradise.
The tit-for-tat strategy is not stable. One of the worst strategies is "always cooperate, be nice". Such rubes are taken to the cleaners almost immediately and die out. Once tit-for-tat succeeds well, and the nice people reach a certain critical threshold, this is no different from "always cooperate". People keep encountering nice players, they forget to be nasty to nasty players. So a mutation that introduces a nasty player into a population the benefits of being nasty is so high, they gain a decent non zero percentage.
What happened in this day of internet age is, the US population used to strict law enforcement, and strong punishments to tricksters are suddenly exposed to the worst elements from other countries. Nigerians and Indians don't fall for these scammers easily in their own country. USA had its share of rubber check artists, scoundrels and scallywags and we learned their ways and trained to spot them. Just a matter of time before we become wise to the ways of international tricksters.
Probably less that Google's (Score:2)
That said, I bet both stores basically work on the "cream rises to the top" to insulate most users from scams. i.e. even if there were a scam app, it would have to be extraordinarily popular to cause much damage. And most of them aren't that popular and will be weeded out through manual reporting or automatic behaviour testing.
No it isn't (Score:2)
It's against Betteridge's law about headlines with a question mark.
When will this click-bait stop?
Problem is automation. (Score:3)
They hate to hire people. So they automate everything. Not bad for the majority of stuff. But they should have people look over the top 1,000 apps. It is reasonable to do, and gives them experts to help improve the automation.
Same for complaints. There should always be a way to move a complaint to a person. Doesn't have to be easy, but the availability of someone to fix something that the algorythm fails to fix is key.
Gotta love free open source software. (Score:3)
Nearly zero incentive to scam with your software. Package management by professionals. Dimwits/Muggles run screeming when they see the CLI. We're among ourselves. Isn't that pure bliss?
Just seeing what my M$ Azure colleges have to go through to get a relational database running on their application setup has me bite my tongue in the dailies thinking "Shut up, don't say a word, don't rub it in, don't be the pretentious Linux douchebag.". The poor bastards. Just today we had debate how to get MariaDB. I had to hold back to stop myself from blurting "apt install mariadb".
The appstores are a mess, have been for quite a while now. Wouldn't trust them in general. And I'll take a not-so-feature-complete GIMP over Adobe PS anytime. Don't trust them either, and for good reasons.
Scams seem to fall in several categories (Score:3)
There seem to be several types of scams:
1. The love scams that get guys to pay to meet hot women. Do they really think all of a sudden there are all these hot women who want to get it on waiting for them to join?
2. The physic charlatans. The best take on that was when Carla learns Madame Lazoura was a fraud, complains about all the money she spent over the years, and then realizes the opportunity it presents to take over for her...
3. Sleazy subscription apps that scam you into paying for an ongoing subscription.
4. Fake apps that are similar to existing ones or outright ripoffs.
5. Outright scams such as fake viruses.
6. Fake reviews to pump up an apps position
Items 1 and 2 are hard to fix because you're trying to fix stupid, which never works.
Item 3 can be addressed by making apps give you a monthly and annual cost up front so you know what the ongoing price is.
Items 4 and 5 harder unless apps are individually verified by a human, but having a good way to flag them by users
Item 6 seems like a good candidate for AI and pattern recognition to flag strange or unexpected review results.
In addition, Apple could hold developer payment for new apps for 90 days to allow for refunds as well as to flag scams. Apple has been good at refunding me for the couple of apps but hitting scammers in the pocket book is one of the best solutions.
There are TONS of scam kid apps, especially Roblox (Score:3)
Most of this is technically legal but I would consider offering a service and 15x it's value is a scam. It really fucking sucks. Your 6yo sees some coloring app in the app store that has the copyright-infringing disney character combo she loves and then has a meltdown when you tell her "No, I won't install this. This is a scam."
There are Roblox costumes that cost $1000...why?...cause someone is a dick and created an item and said I want $1000 hoping some obsessive autistic kiddo will steal his parent's credit card and buy it. There's no basis for that cost. It's not sanctioned by anyone official, giving it some rational explanation or algorithm as to why someone is charging so much. Someone can just upload a PNG of some pixels and set whatever cost they like. They just hope someone is stupid enough to buy it and Roblox is targeted at kids that are too young to make these decisions...and worst of all, there's no way to downvote or filter the scams. You just hope your kid doesn't search for the most expensive costume and start a huge fight with you because they don't understand why you won't pay $100 for super-cool-beast-mode face. There's another Roblox "scam" where they make a game with some copyright infringing character combo where they give you a prompt to buy something every 2 seconds. You move, a window pops up...you move another pops up every 2 seconds...hoping you'll accidentally hit "yes" and suddenly, you've lost a large amount of in-game currency....for some item you didn't want. As an adult, I can see it from a mile away and say "fuck that." My 6yo just sees "WOW...Elsa, Batman, AND Elmo obby...I want to play!...I want to play!"
And before any of you childless folks get tempted to get judgmental about parents who allow their kids to have devices, it's actually mandatory now. They need a device for Zoom school and they need devices for various types of homework...also, all their friends have them. If you wanted to be a mega-dick, technically the school has to provide a device (chromebook usually) for class usage and you can leave it in the building, then just fight with your kid constantly how they cannot have the device that literally all other kids have.
So yeah, it's VERY frustrating to be a parent now, especially to special needs kids who are very vulnerable to scams. The world would be a better place if each of those scam operators were shut down or at the very least, forced to be VERY explicit about EVERY cost and charge and Apple and Google would then allow you to filter them out. Right now, it's the wild west. They can get by with a lot of illegal things as well as many more that "SHOULD" be illegal and that if they're not a brazen identity stealing scam or a "let's be as sneaky as we can to overbill you and hope you don't notice in time to dispute the charge" type scam.
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Well, considering practically all of them are paid, and provide service equivalent to free apps/programs on other platforms...