Apple Recalls a Number of iPhone 8 Devices For Manufacturing Defect

Apple is recalling a "small percentage" of iPhone 8 devices due to an issue with the logic board. The affected devices may suddenly freeze or restart -- symptoms that may show up at any time. Digital Trends reports: Apple has launched a repair program for the iPhone 8, and whether your device is exhibiting issues or not, it may be a part of the recall. It's important to note that only iPhone 8 models are being recalled here -- the iPhone 8 Plus seems to have sidestepped the issue completely. Specifically, it seems like some iPhone 8 models manufactured between September 2017 and March 2018, and sold in the U.S., New Zealand, Australia, China, India, and Japan, are affected by the issue. If you bought your phone during that time and in one of those regions, you may well be affected. If you have an iPhone 8, you can copy and paste the serial number in Apple's iPhone 8 checker tool. There are a few ways to get your device fixed if it is affected. "First, you could go to an Apple Authorized Service Provider -- you can find one here," reports Digital Trends. "Second, you could go straight to an Apple Store. Last but not least, you could contact Apple Support, and they'll send you a prepaid shipping box for you to send in your iPhone for repair."

Why didn't people buy the 7 instead?

[hcs_$reboot]

Compare the specs [digitaltrends.com]... the 7 is slightly thinner, is lighter, same RAM, same screen resolution, more SSD choices, stronger battery(!), and is cheaper (for same storage). The 8 has some added features, like new CPU, but do you need them provided the battery will last less?

Re:

[renegadesx]

Many Android phones have better storage and battery than any iPhone so why buy an iPhone at all?

Re:Why didn't people buy the 7 instead?

[hcs_$reboot]

Because some people like the iPhone UI, its ergonomics and Apple software. You don't, we got that. Some people do.

Re:

[alvinrod]

I think that the biggest reason for me switching over to Apple was that you could expect the device to get software updates 4 years later. I used to use Motorola exclusively (stretching back well before smart phones even existed) and could get 5+ years out a phone. After everyone switched over to making smartphones, Motorola still made great devices (before they kept getting bought and sold to different companies on a regular basis anyhow) I found that it was hard to get 2 years out of a device before suppo

Re:

[TheFakeTimCook]

But it seems that Apple has discovered that theur iPhone 8 is one big defect, they are just trying to hide behind the excuse that it is a manufacturing defect..

Riiiight.

They instituted AND ANNOUNCED a multinational recall program that will no doubt cost them millions up millions of dollars, JUST to provide an "excuse".

If it was a DESIGN defect, then why are only certain regions and date-ranges affected?

Sorry. This was either a coplanarity or contamination problem with the PCB and/or SoC, OR some sort of soldering issue. Same as with many products by many manufacturers for many years.

Especially since that evil RoHS "no-stick" Solder...

Re:

[Anonymous Coward]

Many Android phones have better storage and battery than any iPhone so why buy an iPhone at all?

Some people like owning a phone that has OS updates.

Re:

[ole_timer]

they're just not distributed...

Re:

[blindseer]

Right, why buy an iPhone when you can get an Android phone? Like a Samsung Galaxy Note 7?

https://en.wikipedia.org/wiki/... [wikipedia.org]

Re:

[Freischutz]

Right, why buy an iPhone when you can get an Android phone? Like a Samsung Galaxy Note 7?

https://en.wikipedia.org/wiki/... [wikipedia.org]

Yeah, I kind of like the incendiary grenade function on the Galaxy Note 7. Too expensive though, I quickly went back to Molotov cocktails.

Re:

[Anonymous Coward]

Because they run iOS.

Sorry, I just realised you didn't actually want an answer to that question. You just wanted to bitch about people making informed consumer choices you don't agree with. Do cars next, so you don't look like a one-trick dumbass.

Re:

[Anonymous Coward]

Many Android phones have better storage and battery than any iPhone so why buy an iPhone at all?

Because, for most people, it's simply not as good.

Android is heavily fragmented, and every manufacturer mucks with it to put their own shit in it to make sure to track you and monetize you.

You buy an Apple phone, and you know what you're getting. You buy an Android, and who know what the hell else you're getting ... from pre-installed malware to analytics/data collection you didn't agree to. Oh, and don't forge

Re:

[TheFakeTimCook]

all of my Apple devices just keep working.

Yeah, almost unbearably slow, but working. There's nothing quite like Apple's planed obsolescence. Good brand choice indeed.

Hey, COWARD:

I am SURE you didn't watch this year's WWDC Keynote; but one of the first topics (if not THE first) was how they had SPECIFICALLY focused on PERFORMANCE of iOS 12 ON OLDER DEVICES.

In fact, they used an iPhone 6 (which I happen to have), and the performance gains were QUITE impressive.

And I guess that real-world tests with the Beta releases of iOS 12 seem to bear out these claims:

https://www.thesun.co.uk/tech/... [thesun.co.uk]

https://www.engadget.com/2018/... [engadget.com]

https://9to5mac.com/2018/06/05... [9to5mac.com]

https://techcrunch. [techcrunch.com]

Re:

[TheFakeTimCook]

Many Android phones have better storage and battery than any iPhone so why buy an iPhone at all?

This is why:

https://techcrunch.com/2018/01... [techcrunch.com]

Any questions?

"small percentage"

[Gravis Zero]

so... millions of them, right?

Re:

[hcs_$reboot]

A small percentage, like 99%, is still < 1

Not a computing device

[tuppe666]

Is it too difficult simply to have a notice automatically come up on your phone.

Re:

[Freischutz]

It used to be the case that any problem with the Apple products was the customer's fault. For example the phone did not get signal because the customer was holding it wrong. As we all know, Apple's management are incapable of sin.

Now Apple are recalling products? They've gone soft.

That's quite frankly a steaming pile of horse shit. I've used Apple products for close on 20 years and they have never given me a hard time over repairs and manufacturing defects. The last time was about a year ago was a keyboard change on my 12" MacBook. Once when I brought a MacBook Pro in for a HD upgrade they even swapped out the display while they had the thing in the shop because it had a manufacturing defect that made it cloudy.

Re:

[thegarbz]

I've used Apple products for close on 20 years and they have never given me a hard time over repairs and manufacturing defects.

That's because you were holding it wrong.

Re:

[TheFakeTimCook]

It all part of apples new greedy scheme.
1. Put a planned timed issue into their phones.
2. Have a "small percentage" of user return their phones for "free"* repairs
3. Whoops ; You have small hairline crack on your screen you are totally ok to live with? Sorry we have to repair that before for $300 before we can do the "free" repair.
4. PROFIT!!!
apple sure didnt get their money being honest or ethical.

Prove it, or STFU, COWARD!

Re:

[neilo_1701D]

It all part of apples new greedy scheme.
1. Put a planned timed issue into their phones.
2. Have a "small percentage" of user return their phones for "free"* repairs
3. Whoops ; You have small hairline crack on your screen you are totally ok to live with? Sorry we have to repair that before for $300 before we can do the "free" repair.
4. PROFIT!!!
apple sure didnt get their money being honest or ethical.

I see Alex Jones has found a new platform to create conspiracy theories!