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Businesses Iphone Apple

To Gain Foothold in India, Apple Plans To Open Stores, Offer Deals All Year Around, and Fix Services: Report (bloomberg.com) 87

Apple has long struggled to gain market share in India, the world's second largest smartphone market. But now, it apparently plans to change that. Before we get into it, here is some disclaimer: Rumors of Apple's intentions to improve its presence in India are nearly as old as Apple's existence. From Bloomberg: Instead of officially lowering its prices, Apple is in talks with retailers and banks to offer holiday deals all year round, according to people familiar with the plans. Those people say Apple is also asking some individual stores to more than quadruple sales targets, to 40 or 50 iPhones a week, and plans to cut off retailers that consistently fail to hit the mark. Retail sales staff will be trained to teach customers how to use their devices, and Apple intends to overhaul in-store branding and product displays. Executives would conduct daily conference calls with stores to gauge progress.

Apple hopes to start opening stores in India next year and eventually set up three in New Delhi, Bengaluru (formerly known as Bangalore), and Mumbai, according to the people familiar with the company's plans. The government has long required foreign companies opening shops to manufacture 30 percent of their products locally, but it said in January that businesses can reduce that requirement by sourcing more Indian goods for their global operations. Apple now builds some of its India-aimed iPhone SE and 6s models in Bengaluru; it's unclear whether the company plans to take advantage of the revised policy or try to hit the 30 percent mark.
The report adds that Apple has India in its mind as it revamps many of its services.
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To Gain Foothold in India, Apple Plans To Open Stores, Offer Deals All Year Around, and Fix Services: Report

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  • That's a hard sell (Score:4, Insightful)

    by Opportunist ( 166417 ) on Monday August 06, 2018 @05:25AM (#57077174)

    Ya know, India is one of those places where people need the stuff they buy first and foremost to accomplish something, not as a fashion statement. It's kinda very "western" to have money to squander on "ohh, shiny!".

    • by AmiMoJo ( 196126 )

      Speaking of the west, I wonder how they will prevent people buying those phones cheap and exporting them?

      • by Opportunist ( 166417 ) on Monday August 06, 2018 @07:07AM (#57077496)

        Same way other companies do it. With region locking, warranty voiding and bribing governments to put tariffs on private imports but not their own.

        • by AmiMoJo ( 196126 )

          That would be something new for Apple then. As it is if you buy an iPhone in say China it comes with the same software as one bought in Europe and one bought in the US. You can change the language to English, get all the software updates etc. when using it outside China. App Store uses geolocation to restrict your selection of apps, changes when you physically move the phone somewhere else.

          I think even the 4G bands it supports are the same world wide.

          This does have the advantage that if your phone has an is

    • You'd be surprised. Indian people buy stuff to show off as well; what may be different is the stuff they buy to show off with and how much they spend on that. I deal with a good many Indians; granted these are the more affluent expats, but they invariably carry a late model iPhone or upmarket Android device.
    • by AvitarX ( 172628 )

      I'm not convinced.

      I know a few Indian people who've purchased Audis when only going to be here a few years.

      • Maybe because they retain a high resale value compared to other cars?

        • by AvitarX ( 172628 )

          So an Audi has such great resale value and reliability that the cost per a year of owning one for two years is better than something like a three year old Accord?

    • There are a lot of Indians I've met who seek after fashion statements. In some cases, living in bare empty houses so they can afford to make payments on their BMWs.

      Also, don't be deceived: there are also a lot of really rich people in India. It's not all poverty.
    • Ya know, India is one of those places where people need the stuff they buy first and foremost to accomplish something, not as a fashion statement.

      While I've never spent time in India I have spent a lot of time working with people from India and in my experience they are no more or less fashion conscious than any other group of people. I've met plenty of Indians who are as vain as any westerners. I don't buy the argument that Indians aren't fashion conscious. The problem is that there are a LOT of poor people in India who don't have vast sums to spend on a luxury smartphone like the ones Apple sells. Indian's have a (probably deserved) reputation

    • It's a hard sell among the regular population, but Apple makes products for the high-end of the market. Provided there are enough people capable of buying their products, they don't need to worry about making things affordable for those who can't. With around 1.3B people living in India, even if only the top 5% can afford Apple products, that's still 65M people, which is far larger than some of the markets Apple has already gone into.

    • What the hell are you talking about?!? India is one of the largest consumers of gold primarily used in local jewelry (https://www.thehindu.com/business/india-gold-demand-seen-rising/article23763376.ece). Its pretty common to see trucks, cars and tuk-tuks blinged out with all sorts of decorations. If anything the iPhone style is too western in its minimalist style. I'm sure the gold phone will sell like hotcakes and if they can have one with 10 colors on one phone that will sell to.

      Now you would be correc

    • by lordlod ( 458156 )

      LOL

      • India consumes 25% of the world's jewelry with 7% of the world's GDP.
      • India is the world's largest consumer of gold and the consumption of gold has been increasing at roughly the same rate as income.

      You would be hard pressed to find a country in the world which was less interested in shiny.

  • by Anonymous Coward on Monday August 06, 2018 @05:45AM (#57077244)

    Because when all you have is $1670 a year (median income), then surely, we can expect everyone to invest a $1000 for the privilege to whore off all their biometric data to a bunch of psychopaths, using a shiny trinket that contains electronics more as a second thought than as a function. --.--

    I hope they try, and lose a fuckton of their imaginary money in the process.

    • whore off all their biometric data to a bunch of psychopaths

      Is that something I missed in Apple's quarterly report?

    • Re: (Score:2, Insightful)

      by Anonymous Coward
      It's a cultural thing. For centuries, Indians have aspired to have a lot of jewelry. Families pass on these jewelries down the line. Whenever they gather for an Indian wedding or something, you will see them wearing a ton of it. It's a matter of pride for them. Smartphones, as someone pointed out above, is not that. It's a commodity for Indians. Most of them don't see a point in getting the latest iPhone feature. They want a phone to keep in touch with their family and friends, and mostly, to colleagues. Su
  • Did Apple even do market research on why they don't get a big foothold in India?
    I'm sure the things they've now come up with were not in the top things to change.
    This is a market where even $50 android devices have a hard enough time.

  • by Anonymous Coward

    Apple is the largest most valued company in the world, not because they have the best products or most customers, but because they have the most shrewd and aggressive business tactics.

    This is a stark contrast in India, a relatively poor country still emerging on the world economy.

    It's disgusting to think that this is where Apple set their sights, to sell their luxury phones at $800 -- $200 for hardware and $600 for Apple logotype, and similar pricing.

    Apple knows there's a "gotta have it" mentality about the

  • by Daneel Olivaw R. ( 5113539 ) on Monday August 06, 2018 @06:41AM (#57077424)
    You are all wrong. As much I want apple to crash and burn, Indians (living in India) love it and consider it as status symbol (dont ask me why, damned if I know) Median income is not a good metric, on average someone IT need to save 2-6 months salary to get new iphone and many are stupid enough to do just that, and we have lot of people in IT.
  • Once they have a foothold, of course, they can break services, close stores, and offer deals only at 2:30AM on days ending in W.
  • Assuming the Iphone is targetted at the top 1%, there are arguably more customers in India than US or EU. Just like Mercedes, etc, Apple doesn't care about low sales numbers as long as they get high profit numbers.

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