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Apple

Apple's MacBook Air-like Store Roof Wasn't Designed To Handle Snow... in Chicago (9to5mac.com) 190

An anonymous reader shares a report Apple opened its new flagship retail store in Chicago earlier this year to much acclaim, but as the weather turns from fall to winter, a design oversight is causing some problems. As reported by Chicago blog Spundart, Apple seemingly didn't design the MacBook Air-like roof of the store to account for snow... in Chicago. Apple's newest Chicago store garnered earlier attention for its roof design that mimics a MacBook Air, but one clear oversight is that there are no gutters to catch snow or ice. Furthermore, as the multi-level store sits along the Chicago River, the roof is sloped downward, meaning that anyone standing on the walkway along the river gets hit with falling snow and ice. Further reading: Apple is really bad at design.
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Apple's MacBook Air-like Store Roof Wasn't Designed To Handle Snow... in Chicago

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  • by nomadic ( 141991 ) <nomadicworld@ g m a i l . com> on Friday December 29, 2017 @11:04AM (#55828427) Homepage

    Obviously you're holding the building wrong.

    • They're just being brave. You should too suck it up and just walk under the roof, what's the worst that could happen. You'll see they were right all along!

    • by Waffle Iron ( 339739 ) on Friday December 29, 2017 @11:18AM (#55828539)

      Obviously you're holding the building wrong.

      The funny thing is, if you look under the article, about half the commenters are essentially saying that.

      "Lots of buildings in Chicago have roped-off sidewalks in the winter. This is no big deal! Apple can still do no wrong! The astronomical prices I paid for their gear is still justified!"

      • by MightyYar ( 622222 ) on Friday December 29, 2017 @11:32AM (#55828641)

        Lots of buildings in Chicago have roped-off sidewalks in the winter.

        Why isn't this a valid point? If roping off the hazardous portion of the sidewalk is an accepted solution, what is the problem here?

        • Re: (Score:1, Insightful)

          by Opportunist ( 166417 )

          Because it usually applies to ancient buildings that crumble from the weight of decades and haven't seen any kind of renovation or refurbishment in about the same time. Not brand new ones that were built the same damn year.

        • Last I checked Chicago has an average of two deaths/year from falling ice.

          Icicles on cornices are unavoidable to some extent, heated wires in gutters etc only do so much. Designing your roof to side off snow, right onto a sidewalk is not unavoidable.

          The trick would be to do it on schedule, so the cleanup crew is standing by and the area is safe. Best would be to get it to slide with a simple long handled snow rake, high pitch roof style. But that ship sailed.

          Spray the roof with 'Pam' in fall Find a

        • by jbengt ( 874751 ) on Friday December 29, 2017 @02:07PM (#55829657)

          Lots of buildings in Chicago have roped-off sidewalks in the winter.

          Why isn't this a valid point?

          Because it's not really true.
          Many high-rise buildings in Chicago put up warning signs, typically in warmer weather when snow is more likely to melt, refreeze, and fall. For older buildings this is usually because of snow on window ledges and for newer buildings it is usually when snow sticks to the vertical surfaces like windows.
          Only rarely are sidewalks roped off, especially for single-story buildings like the Apple store - I haven't seen any roped off yet this season. Newer buildings have ways of containing/melting snow before it falls from sloping surfaces, like snow melt systems.
          The article keeps stalking bout gutters like they would help. They would actually make it worse for snow & ice, unless it included snow melting. What you often see on sloping roofs are protrusions [wikipedia.org] that help hold the snow pack and break it up when it eventually melts and flows down. But that wouldn't be slick enough for Apple.

        • by Uberbah ( 647458 )

          If roping off the hazardous portion of the sidewalk is an accepted solution, what is the problem here?

          Hatorade Distortion Field.

      • This is no big deal! Apple can still do no wrong! The astronomical prices I paid for their gear is still justified!

        The thing that irritated me about people like this is they're convincing Apple that it's OK to fuck up Macs.

        E.g. I've got a 2012 Macbook Pro. When it got slow I added more Ram and an SSD and it was fast again. Now all Macbook Pros have soldered Ram and SSD which means I need to max out both when I buy them and Apple charge way over the odds for that. So I'm probably going back to Windows.

        However if Apple listens to the fanboy chorus on the Verge and BGR they'll conclude that doing this is fine, and Macbook

    • by Anonymous Coward

      Hey everybody, look at all the crybabies whining about Apple. Never mind that it doesn't actually affect anyone here, and the building design probably isn't Apple's fault. Slashdot readers just want something to whine about and get butthurt about, so the crybabies are out in force.

      • Re:HEY EVERYBODY... (Score:5, Informative)

        by king neckbeard ( 1801738 ) on Friday December 29, 2017 @11:35AM (#55828663)

        the building design probably isn't Apple's fault.

        The building design was pretty clearly intended to resemble a MacBook lid, and there's around a 0% chance that it was a coincidence.

        • That's why they are paid well. They should have ensured this issue was addressed in the design somehow.

        • by Anonymous Coward
          Do you really think Apple designed the store, or do you think they went to an architectural firm like every other company that wants a new building? A company that is licensed in the state of business for said practices?
        • by Dan East ( 318230 ) on Friday December 29, 2017 @02:01PM (#55829641) Journal

          There's also 0% chance that Apple just casually designed the building and it was not signed off on by architects, engineers, the city / state building inspectors and planning commissions, and thus met all requirements for handling snow and ice. My guess is the pitch of the roof was such that it did not require snow guards, but in reality it needs them.

          • Yeah, those people signed off on it, and are also to blame. But I'm pretty sure the bad idea originated from Apple, and they are to blame for that.
      • No, of course it's not Apple's fault, they certainly didn't design this but bought it second hand...

        This rooftop is a great symbol of what's wrong with Apple altogether: Design and form trump function. To the point where function is not even secondary anymore, it's negligible. An afterthought. But never something that may dare to get into the way of looks and making a fashion statement.

        Face it, Apple products have become fashion products and technology is treated like some kind of necessary evil.

        • by jbengt ( 874751 )

          This rooftop is a great symbol of what's wrong with Apple altogether: Design and form trump function.

          And this in the city where the saying "form follows function" was coined by Louis Sullivan.

      • Never mind that it doesn't actually affect anyone here

        That seems like a pretty bold assumption to say that there are no Slashdot readers that live in, work in, or visit Chicago.

    • They were assuming that the reality distortion field would sweep away the snow.

    • by future assassin ( 639396 ) on Friday December 29, 2017 @11:39AM (#55828703)

      It's holding onto the roof wrong.

    • Apple's newest Chicago store garnered earlier attention for its roof design that mimics a MacBook Air, but one clear oversight is that there are no gutters to catch snow or ice. Furthermore, as the multi-level store sits along the Chicago River, the roof is sloped downward, meaning that anyone standing on the walkway along the river gets hit with falling snow and ice.

      Designed by Apple in California ;-)

  • by wisebabo ( 638845 ) on Friday December 29, 2017 @11:13AM (#55828505) Journal

    If they really completely forgot about snow and ice they have a much more serious problem.

    What about the WEIGHT of the snow and ice on the cantilevered roof with just the glass to support it?

    I looked at the picture and couldn't tell how far it was extended out from the central supports but if there's a lot of snow on top that then catches rain and sleet to become a heavy thick blanket of ice, I would imagine there could be some structural issues (if it even flexes a little maybe it would cause the glass to shatter).

    Any structural engineers who know this kind of construction and can shed some light on this issue?

    • perhaps it's heated to simply melt the snow off?
      (unlikely, I know).
      Also, who said the lack of gutters was a design oversight? I think it just shows the normal contempt for users that Apple has always shown.

    • There are two issues here. If snow on the roof could cause the glass to shatter then the structural engineer should not have approved the design and the city engineers should not have given them a permit to build the structure (at least not without a plan of how they will remove the snow on the roof if it builds up too much.) If these engineers didn't think of this then they should both have their licenses revoked.

      It is up to the architect to figure out how useable the building will be. It sounds like the b

      • by plopez ( 54068 )

        They had their Software Engineers do it. Because all Engineers are interchangeable, right?

    • Looking at the picture its rather not the issue. The roof is slightly sloped and not that large, so the snow just slides to the sides... and falls directly on the passing people below.

    • by mjwx ( 966435 )

      Any structural engineers who know this kind of construction and can shed some light on this issue?

      I'm not an structural engineer, but I can tell you exactly what went wrong.

      Apple did what Apple always does and puts the design before the function. The designers told the engineers what it had to look like and the engineers were told to shut up and do their jobs. They probably went through a fair few engineers as they're not known for their ability to shut up and do something they think is wrong.

  • It looks pretty. Maybe an engineering problem.

    But it sounds like the roof works fine, and the complaints are it's inconvenient for people who aren't in the Apple store.....

    there are no gutters to catch snow or ice. Furthermore, as the multi-level store sits along the Chicago River, the roof is sloped downward, meaning that anyone standing on the walkway along the river gets hit with falling snow and ice.

    Uhm.... like the falling snow and ice that is all over the place, when it is snowing? Maybe look

    • It looks like the "solution" is a practical one - rope off the area directly under the falling ice. From the picture in TFA, it looks like this means roping off roughly half of the maybe 40 foot wide staircase, which itself is probably not so popular in the snow and ice. I like to laugh at stupidity as much as the next guy, but I'm not feeling it here. They sometimes close certain subway entrances in NYC because of falling ice - I imagine something similar happens in Chicago.

      • From the picture in TFA, it looks like this means roping off roughly half of the maybe 40 foot wide staircase, which itself is probably not so popular in the snow and ice.

        Are you kidding, or have you just never lived in a cold area before? You still have to use stairways in snow and cold, if the ice is actually a problem you just use the railings as well. Those are typically installed at the edges of the staircase, but with the roped off area you can't use half the railings on those stairs now (in fact that stairway is poorly design, it's wide enough that there should be a railing in the middle as well, but that's probably a separate issue).

        From the picture they've also comp

        • Are you kidding, or have you just never lived in a cold area before?

          I'm not kidding, and the reason I recognize that area as being relatively unpopular and the loss of half the stairway as insignificant is because I've lived only in cold areas.

        • by jbengt ( 874751 )
          That stairway leads to the water taxi and tour boats that aren't even in service during the winter.
    • by fluffernutter ( 1411889 ) on Friday December 29, 2017 @11:32AM (#55828643)
      Holy shit, your complete insensitivity to anyone else and your willingness to make excuses for Apple is simply staggering.
    • Ever see a slate roof with those spikes in the roof over the doorways? That is so the ice/snow doesn't slide down all at once and kill someone. Would be quite an oversight if modern building codes didn't require prevention of this sort of thing. Whoever reviewed and approved of such a roof in Chicago should be fired. Due to safety risk the building should be closed until the problem is mediated.

      Just looked at the article and saw the pic of this building, LOL that's just a hilarious design. How do they pass

      • Two-feet thick glass walls?

      • i always thought was to discourage pigeons from roosting, and then shitting on people as they walk in (though roughly the same idea?)

      • by mysidia ( 191772 )

        Whoever reviewed and approved of such a roof in Chicago should be fired. Due to safety risk the building should be closed until the problem is mediated.

        It's not really a safety issue in itself that they don't have gutters; more of a convenience for customers not getting caught up in a bit of snow sliding off the roof.

        Adding gutters "to divert snow" can increase hazard: as dangerous icicles tend to form under gutters, and the icicles are essentially frozen missiles that can fall with force.

        Also, if

        • That's great and all but I never mentioned gutters. My point was that allowing a possible giant sheet of ice to slide down and kill someone is a safety issue and should be addressed. Possibly with those spikes that retain snow from sliding off in one big sheet.

          Just because ropes are common doesn't make it right. Especially since this is a brand new building that in theory should not be allowed to be built with this type of design flaw regarding public safety.

    • Uhm.... like the falling snow and ice that is all over the place, when it is snowing? Maybe look at the roof, and realize that's not a good place to be standing around.

      No, like sheets of snow and ice that form on the roof and then slide down the slope when rising temperatures cause some melting, resulting in large chunks of ice and snow pelting passersby at high velocity.

    • by Opportunist ( 166417 ) on Friday December 29, 2017 @11:45AM (#55828759)

      The roof works fine, it's the damn snow that's the problem.

      Maybe write into the specs that the roof cannot be used to keep snow away. While you're at it, just to be safe, write it for water in general. Or hail. Or anything else that might fall from the sky.

    • It looks pretty. Maybe an engineering problem.

      But it sounds like the roof works fine, and the complaints are it's inconvenient for people who aren't in the Apple store.....

      Sounds like another marketing/sales ploy just like their CPU slowing tactic. Don't want to get hit by falling snow/ice? Come inside and buy something!

  • by bi$hop ( 878253 ) on Friday December 29, 2017 @11:22AM (#55828565)

    ...that intentionally slows down the snow and ice after one year.

  • Roof works fine (Score:4, Insightful)

    by EvilSS ( 557649 ) on Friday December 29, 2017 @11:22AM (#55828567)
    The snow falls of the roof just fine, it's not accumulating to the point of a collapse. So the problem isn't the roof.

    The problem is people are pedestrianing all wrong.
  • Architecture (Score:3, Interesting)

    by JBMcB ( 73720 ) on Friday December 29, 2017 @11:22AM (#55828573)

    I was unaware that Apple was an architectural firm.

  • So is the part that they've roped off public property? Or required to be there as part of their building permits?
    • The space that is roped off is run by the company which owns the plaza. The stairs are slippery from the falling ice and snow, so they roped them off because they don't want to get their asses sued off.

  • by Nabeel_co ( 1045054 ) on Friday December 29, 2017 @11:33AM (#55828657) Homepage

    ...and one thing that sticks out in memory is in some of their stores, they had opted to build things against code and safety guidelines and just pay the fines as long as it wouldn't shut down the stores.

    The company got in trouble regularly because of things like people hurting themselves by walking into glass doors that are hard to see without appropriate markers and whatnot.

    They didn't give a fuck.

  • Typical Apple (Score:3, Insightful)

    by Stormwatch ( 703920 ) <(rodrigogirao) (at) (hotmail.com)> on Friday December 29, 2017 @11:33AM (#55828659) Homepage

    That's Apple nowadays: all form over function.

  • by david_thornley ( 598059 ) on Friday December 29, 2017 @11:35AM (#55828665)

    I'm going to blame California, not Apple, for this one. I had a relative who worked in the Metropolitan Transit Commission here in the Twin Cities, Minnesota. When putting in light rail, they got a consultant from California, who absolutely insisted that all you needed for bus and train shelters was a roof, no walls. That is not a good idea in a Minnesota winter.

  • by Timothy2.0 ( 4610515 ) on Friday December 29, 2017 @11:36AM (#55828675)
    Does anyone really think Apple designed the building? They conferred with architectural design firms with their image in mind. The firm they chose should've accounted for snow; the building permit office and inspectors should never have cleared a building with a sub-standard roof for Chicago weather. I hate Apple as much as the next person, but let's stop stroking our dicks over something that's hardly Apple's fault.
    • I mean, if your argument is that it's not the richest tech company in the world's fault it hired people who did inferior work because it was aesthetically pleasing, then...that's...an argument, I guess.
      • by Thruen ( 753567 )

        Are you suggesting that when you hire experts to do something and they mess up it's your fault? So, if you hire an electrician to rewire your house and your house burns down because he did a poor job, you wouldn't go after the electrician, right? You'd say it was all your fault for hiring a bad electrician and take responsibility for burning your house down? So contractors can do whatever they want, and inspectors can approve whatever they want, and then it's all the building owners fault for not becoming a

        • Are you suggesting that responsibility is a zero-sum game and can't be shared?

          So, if I hire an electrician from London to wire my house because I think his work looks pretty, and he uses the wrong voltage because he doesn't have basic knowledge about how wiring works in my geographic region, and my house burns down, I bear no responsibility whatsoever for making a poor choice based on questionable reasoning?

          So, you enjoy fucking pigs? I mean, we're writing sentences that start with "So" and end with questi

          • by Thruen ( 753567 )

            You can't hire an electrician from London that isn't licensed to work here to wire your house and still get it approved. Just like Apple couldn't have hired some dick off the street to design their building and still get it signed off on. The whole reason these people get licensed is to demonstrate that you can trust them with this stuff. Is your entire argument based on the assumption that Apple hired unlicensed idiots to design their building? Or were you completely unaware of how any of that works? Becau

  • by Anonymous Coward on Friday December 29, 2017 @11:57AM (#55828841)

    I work in Downtown Chicago.

    First, we haven't really had snow yet. And by that, I mean we haven't had a good snowfall over 15" in one go, or our 36" annual snowfall, or our 89.7" record snowfall. I thought this would be a story about the roof handling the weight of snow. I'm guessing professionals that know Chicago had that in mind.

    Second, snow accumulates on exterior building walls, melts, freezes to ice, and falls off. Pretty much all of Downtown Chicago in winter is orange cones and signs saying "Danger–Falling Ice".

    So this is nothing unusual. Well, except it's Apple. That's the only thing that makes the story interesting at all.

    • by mjwx ( 966435 )

      So this is nothing unusual. Well, except it's Apple. That's the only thing that makes the story interesting at all.

      So you're saying that in Chicago it is a common design feature of building roofs to channel falling ice and snow onto pedestrian walkways?

      Because that's exactly what Apple did, they expressly built something that didn't comply with building codes to make it look like one of their products, we now see why these codes (namely the requirement to have gutters) are in place. If it were any other company they'd be backpedalling this fast, but because it's Apple and you know, Apple are special and the rules do

  • by darkain ( 749283 ) on Friday December 29, 2017 @12:03PM (#55828893) Homepage

    Its not a bug, its a feature!

  • by Thad Boyd ( 880932 ) on Friday December 29, 2017 @12:25PM (#55829035) Homepage

    My first thought when Apple announced it was putting a big glass building in Scottsdale, Arizona was "Welp, that idea came from somebody who doesn't live in Scottsdale, Arizona."

    Apparently the "architect who is obviously from out of town" problem is not unique to that store.

  • Inspired by the famed architect I. M. Pei, itâ(TM)s Appleâ(TM)s latest product - the iMpale.

  • Falling ice is a common issue in the Chicago loop when weather starts to warm and ice on buildings starts to melt and fall off. Just google "chicago killed falling ice" to get an idea of how often this happens.

  • by Hognoxious ( 631665 ) on Friday December 29, 2017 @12:49PM (#55829199) Homepage Journal

    Many years ago (1990s) I took a guided trip round Chicago and one of the things was a building with that was square or rectangular section with a sloping roof at such an angle that it was a diamond shape.

    Maybe this one? https://upload.wikimedia.org/w... [wikimedia.org]

    The guide said the angle was almost perfectly wrong - just flat enough that snow would build up ... until all of a sudden it wouldn't and there'd be an avalanche.

    The solution, IIRC, was auxiliary heaters.

  • At first glance I thought TFA hinted at a failure of the roof under snow load. That would have been something.

  • by pz ( 113803 ) on Friday December 29, 2017 @02:42PM (#55829851) Journal

    Looking at the photo, it sure looks like an oversight on snow and ice given the apparent certainty of sheets of it falling off at some point. Other posters have remarked that for Chicago, cordoning off sections of the sidewalk around certain buildings is no unusual for winter. It's apparently standard practice there to deal with snow and ice.

    But what about rain? There are apparently no gutters or diversions for rain, either. We don't get to see the main entrance to understand if the architects had made allowances to walk in and out of the building safely with regard to falling snow or ice, but what about rain? Does the entire roof drain off the edges to form standing sheets of cascading water during even light rainfall? It would be an embarrassing design defect if your customers were nearly guaranteed to be pelted with precipitation during inclement weather both on entry and exit of the structure.

    But for those of us not in Chicago, all we have to go on is one photo, and a blog entry. Perhaps someone who is actually there could help clarify the situation.

  • by ledow ( 319597 ) on Friday December 29, 2017 @04:16PM (#55830407) Homepage

    I have to say... I haven't yet seen a single Apple design feature that I actually like. Apple aren't "design". They're "designer". That is, they're all mouth, charge big money, for something basic or impractical or just stupid.

    Design is about function just as much as it is about aesthetics and I can't find a single Apple feature, gadget, hardware or accessory that... well, functions better than anything else. Sometimes it's even hard to point out something *satisfactory*. Even the boxes things are packaged in drive me mad (who in their right mind makes a trapezoidal box for a large expensive flat item that only tessellates if you turn half of them upside-down?)

    And, yes, I manage hundreds of Apple devices as part of my job (not my choice, I made the disclaimer when I took them over that I thought it was a big mistake of theirs, they realised it themselves within a matter of a year and are now backpedalling and moving AWAY from everything Apple).

    Honestly, I can't find a single feature on an Apple device -
      software or hardware - that I thought "that's pretty cool" when I first saw it. Nothing. Power buttons are un-feelable and yet on the rear of the devices, the stupid keyboards, the horrible mice, the packaging, the cabling, the layout for phone and tablet screens, no batteries, no expansion capability, everything about them just annoys me.

    Even their "design" book where they show off Apple design? It's a white cover with a white spine with white writing on it so you can't read what it is when it's sitting on a bookshelf in normal lighting.

    They are "designer", not "design", which means you're paying through the nose for shite, rather than have moments of "wow, look at that, isn't that cool how that pulls out, works, joins to this, has been put together, etc. and still works really well".

  • I love to pick on Apple as much as the next guy, but this is really an oversight from the civil engineering firm they hired to design it for them. The owner can have as much input as they want, and tell the architect what they'd like, but ultimately, the engineers are supposed to do a feasibility analysis that takes into account foreseeable conditions. They definitely have to design for snow loads for one, and if you have funny shapes, you should be aware that snow will accumulate differently than on a flat

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