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Communications Iphone The Courts Apple

Apple To Face Lawsuit For iMessage Glitch 238

An anonymous reader writes "We've all heard about iPhone users switching over to Android-powered phones and no longer being able to receive text messages from friends and family still using iPhones. Well, a woman with exactly this issue has filed a lawsuit against Apple, complaining that '[p]eople who replace their Apple devices with non-Apple wireless phones and tablets are "penalized and unable to obtain the full benefits of their wireless-service contracts."' To be specific, '[t]he suit is based on contractual interference and unfair competition laws.' She is seeking class action status and undetermined damages."
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Apple To Face Lawsuit For iMessage Glitch

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  • good (Score:4, Insightful)

    by Anonymous Coward on Saturday May 17, 2014 @02:34AM (#47023741)

    Not an Apple hater, but I went through all of the correct steps to disconnect iMessage when switching to Android and had the exact same issues. Text messages wouldn't come through from iPhone users, at all, period. This is completely within Apple's control even if they aren't claiming it- the SMS protocol should always be used as a backup when iMessage transmission doesn't successfully complete. Otherwise, it's purely noncompetitive and is a maneuver to keep you on Apple's platform.

  • by Paul King ( 2953311 ) on Saturday May 17, 2014 @03:52AM (#47024019)

    This helped to drive prices of texting down...

    Any evidence to show any causal link? Or just plucked out the air?

    Since if you had to use texts you'd still be paying and if you could use iMessage you'd always not be paying. So reducing price would still leave those using iMessage not paying you, and those still needing to use text just paying you less. I can see nothing to suggest iMessage would have had any impact on the price.

  • PEBKAC (Score:3, Insightful)

    by SJ ( 13711 ) on Saturday May 17, 2014 @04:39AM (#47024149)

    In other news, a friend of mine recently switched to Google Chat. Why hasn't he responded to all my Skype messages? Is he not getting them?

  • by An dochasac ( 591582 ) on Saturday May 17, 2014 @07:22AM (#47024525)

    This is the kind of anti-competitive behavior that gets companies in trouble and causes regulatory crackdowns. Phone companies that make it hard to switch carriers. domain registrars that make it hard to switch registrars, and banks which make it hard to switch banks have all gotten in trouble for this.

    Not really. "Into trouble" usually means a write-off fine and a sullied name for the length of Joe sixpack's attention span (a few weeks or months depending on whether the news oligopolies relationship with their corporate Goliath sponsors.)

    Also, you forgot some, Employers that make it difficult for employees to switch careers and health-care companies who leverage pre-existing conditions to prevent customers from seeking competing alternatives. Political parties who shoehorn 300 million people into two points of view. The fact that Americans have come to accept monopolies in most aspects of their lives means they can't even see them or the problems they cause anymore. Apple isn't seen as a monopoly or even as an anti-competive corporate Goliath. Apple is seen as a "personal choice" or religion.

Machines that have broken down will work perfectly when the repairman arrives.