Apple Refuses To Unlock Bequeathed iPad

mrspoonsi writes "A man whose mother bequeathed her iPad to her family in her will says Apple's security rules are too restrictive. Since her death, they have been unable to unlock the device, despite providing Apple with copies of her will, death certificate and solicitor's letter. After her death, they discovered they did not know her Apple ID and password, but were asked to provide written consent for the device to be unlocked. Mr Grant said: 'We obviously couldn't get written permission because mum had died. So my brother has been back and forth with Apple, they're asking for some kind of proof that he can have the iPad. We've provided the death certificate, will and solicitor's letter but it wasn't enough. They've now asked for a court order to prove that mum was the owner of the iPad and the iTunes account.'"

They should approach the NSA instead...

[wooppp]

Wouldn't that be easier?

Re:They're stalling

[jkrise]

Actually they should ask the sons to get written permission from Steve Jobs before unlocking. All Apple products belong to Jobs and Jobs alone.

Re:Why?

[giorgist]

Well she gave the iPad but not the data in the cloud ... she may be using that now that she is up there.l

Re:Lawyers

[epine]

If everything appears to be working smoothly between family members,

FTFY.

Didn't you watch a single episode of The Dukes of Hazard growing up? The legitimate party is always the last to know, and by the time the penny drops they're one hell of a car ride away from interceding in the nick of time, bursting into the court room at the very moment the justice picks up the pen and says out loud to Boss Hogg and his henchmen in particular "these papers all seem to be in good order".