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Software Apple

The Struggles of Getting Into the App Store 329

itwbennett writes "You've heard the horror stories about the App Store approval process driving developers away, but what really makes it so bad isn't the 6-8 day waiting period or even rejection. What make it so bad is the lack of access to a human problem-solver at who can loosen the stranglehold of Apple's protocol machine, says Matthew Mombrea, who recounts in excruciating detail his company's experience publishing iOS apps, and, worse, updates to iOS apps."
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The Struggles of Getting Into the App Store

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  • Why? (Score:1, Insightful)

    by Black Parrot ( 19622 ) on Tuesday October 23, 2012 @11:21PM (#41748123)

    Why is everyone clamoring for an opportunity to support The Beast?

    If you hate the walled garden, don't ask to be let in.

  • Re:Why? (Score:5, Insightful)

    by geekboybt ( 866398 ) on Tuesday October 23, 2012 @11:27PM (#41748159)

    That's simple: the walled garden is where the money is.

  • by Gothmolly ( 148874 ) on Tuesday October 23, 2012 @11:31PM (#41748183)

    Apple is dealing from a position of strength. They don't need you.

  • by fluffy99 ( 870997 ) on Tuesday October 23, 2012 @11:45PM (#41748281)

    The cited IT World article (http://www.itworld.com/it-consumerization/306090/apple-ios-app-review-frustrating-and-bad-your-health) is a lesson in why you don't try to use iPAD as an enterprise platform for home-grown specialized software. You simply don't have enough control over the device or the ability to get the software onto the device. Need to update the app in real time, you are at the mercy of Apple regardless of how nit-picky you think the reviewers are.

  • by whoever57 ( 658626 ) on Tuesday October 23, 2012 @11:46PM (#41748293) Journal

    The App Store deemed that we were forcing the user to make a purchase away from the app store in order to use the app, which is partly true.

    The article does not describe any actions they take to make the above not true, so it appears that they broke Apple's rules. What can they expect?

  • by Anonymous Coward on Tuesday October 23, 2012 @11:58PM (#41748371)

    As far as costs of doing business goes, $1250 is a god damn bargain.

    Really wish people would stop whining about $100 development certificate. It's a negligible cost in the face of the actual App development cost.

  • by jtownatpunk.net ( 245670 ) on Wednesday October 24, 2012 @12:21AM (#41748503)

    Unless one is in an early stage startup and needs the Android revenue to afford the $1250 startup cost for iOS development ($650 Mac mini, $500 iPad, $100 certificate).

    Dude, if you can't afford to invest $1250 in your startup, you can't afford to invest in your startup. The guy who rides the ice cream bike around the 'hood had a higher startup cost what with the custom cooler-bike, dry ice, ice cream, and business license.

  • by SuperKendall ( 25149 ) on Wednesday October 24, 2012 @12:38AM (#41748589)

    Unless one is in an early stage startup and needs the Android revenue to afford the $1250 startup cost for iOS development ($650 Mac mini, $500 iPad, $100 certificate).

    Most people already have a Mac laptop quite capable of developing iOS apps.

    That Android development is not free either by the same logic; you need SOME computer for that and in fact to make Eclipse tolerable it better have a goodly amount of RAM and a fast processor.

    And you list $500 for an iPad - why? Brand new iPads start at $400, and you can get refurb or used iPad 2 units for less - never mind the new iPad mini which would serve just as well... or an iPod touch which is even less.

    I would argue if you were doing any serious Android development you'd be spending a hell of a lot more for test devices. Otherwise if you aren't serious you can also ship to the Apple app store without testing on a single real device either.

  • by SuperKendall ( 25149 ) on Wednesday October 24, 2012 @12:51AM (#41748657)

    Unfortunately, 2/3's of iOS apps have never been downloaded, and less than 1% of iOS apps earn over $1000.

    I highly doubt both of those figures.

    I know a lot of friends (and myself) who make niche apps, apps they do not advertise and you would never have heard of. All of them have made over $1000 on the apps they make, and there are quite a few other companies making high profile apps that are obviously making a lot of money. There's no way that only ~7500 apps have made over $1k.

    In fact this article makes a good case that the number of people making over $1k is more like 20% [daveaddey.com]

    Also simply because of review sites and pirates (!), I would actually claim it is nearly impossible that 2/3 of iOS applications have never seen a single download.

    It sounds like you are trying to spread FUD - I salute your effort as it makes life easier for us app developers, but I just can't let bad information sit without challenge.

  • by Mitreya ( 579078 ) <mitreya&gmail,com> on Wednesday October 24, 2012 @01:02AM (#41748695)

    What we have here...Is failure to communicate.

    What we have here ... Is a deliberate failure to communicate.

    Explaining policies would expose inconsistencies and cost money in additional staff hours.
    Apple is not the first company that decided to create a couple of layers between customer support and customers.

  • by SuperKendall ( 25149 ) on Wednesday October 24, 2012 @01:11AM (#41748745)

    But you need to buy a Mac first, not use the computer you already have.

    I salute you as being the only person on the planet born with a PC attached to your ass.

    The rest of us have to buy SOME computer, no matter what program we wish to run.

    Long ago most technical folk switched to buying Mac laptops, so most of them can in fact use the computer they already have...

  • by immaterial ( 1520413 ) on Wednesday October 24, 2012 @01:29AM (#41748819)
    It sucks that he can't get through to the reviewers. That said, his app is clearly violating Apple's guidelines. There's no ambiguity or inconsistency here: you cannot use your app to direct users to buy things from you without using the in-app purchase system. (Yes, this requirement blows goats. But it is clear and straightforward.) He gets rejected once for directing users to purchase an account at their website in the app description. His solution to this isn't the logical step of *remove the offending bit*, it's *remove it and replace it with a button that does the same thing.* And he's surprised it gets rejected again? If ever he does get ahold of the review team, they aren't going to give a shit about his "but it isn't convenient or sensible for us or our users" excuse - of course it isn't! This rule wasn't convenient or sensible for the Kindle app either, but them's the rules in the walled garden and the reviewers aren't going to give him special treatment. (TBH I wouldn't be surprised if they ultra-low-prioritized his requests in favor of responding to developers who have actual fixable issues.)
  • by Serious Callers Only ( 1022605 ) on Wednesday October 24, 2012 @01:46AM (#41748897)

    This is all true (though note that if you're selling physical goods the rules are different, presumably because Apple don't want to own that space, yet).

    It's also true that Apple is abusing their stranglehold on the market to try to wring all possible money out of developers, and cripple the software of competitors like Amazon and Google. That's not acceptable for users, developers, or a healthy ecosystem long-term, and we should continue to complain about it until they fix it.

  • by reve_etrange ( 2377702 ) on Wednesday October 24, 2012 @02:03AM (#41748987)

    Most people

    Huh? [wikipedia.org]

  • by Fallingcow ( 213461 ) on Wednesday October 24, 2012 @02:15AM (#41749023) Homepage

    Yes, this requirement blows goats. But it is clear and straightforward.

    It blows goats for both legitimate business (sort of—it creates a safer, consistent marketplace, which is a big part of why people are willing to spend money buying software and media on their iDevices, and that doesn't blow goats. Actually, I'd say it's a net benefit for most businesses) and for scammers.

    It's good for Apple (obviously) and for most users most of the time.

  • The Bigger Picture (Score:5, Insightful)

    by SuperKendall ( 25149 ) on Wednesday October 24, 2012 @03:07AM (#41749203)

    The entire Apple ecosystem is way overpriced, from their consumer products to their stock, as well as all the little "apps" that run on those things.

    Get out of the cabin much? I guess not when you are claiming apps that range generally in price for $1 to $5 are "way overpriced".

    I would call you gramps but you have that really high UID...

    I resent the idea that I'm supposed to waste so much of my time to fiddle with some little pocket device encumbered with a thousand patents to text and email people who don't have the time to communicate in real life

    Only fools live to suit the devices they own.

    I do none of that, instead my device is there to serve as *I* wish, providing data on demand. How much poorer a life when you do not have that ability on tap constantly.

    You need to look at the big picture of what you're developing apps for. Someday people will realize and learn to work with the inherent limitations of interfacing with a little piece-of-junk device that fits in your pocket,

    Funny you should mention the big picture; I have already seen it. It's a world where people find the small devices rock-solid compared to the "fiddly" world of PC's they came from. That's what you fail to understand, for non-technical users the desktop is the thing that is limiting and fiddly, the pocket devices the thing they turn to when the just want to do something without fuss and have vastly greater ability to use software to amplify human ability.

    It is why I had been looking for a way to switch into mobile development full time since the early smart phone days, and jumped into it full time with the release of the iOS SDK. You don't have to be a genius to see which way the world will go, you just have to stop and consider what most people will probably do.

    That is a truth that lives outside of brand; even if iOS faltered Android of WP8 would simply take over the same role. The PC is not a thing most people would want to use, tablets and mobile smartphones are.

  • by jeremyp ( 130771 ) on Wednesday October 24, 2012 @04:48AM (#41749663) Homepage Journal

    If you make an assertion, it is for you to provide the source to verify it. You could easily have pasted the link to the story that supports your post, but no, you had to post a lmgtfy link instead.

    Well fuck you too.

"Even if you're on the right track, you'll get run over if you just sit there." -- Will Rogers