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EU The Courts Apple

Apple Is Forced By EU To Give 2 Years Warranty On All Its Products 270

dsmalle writes "Apple has adapted its warranty to cover 2 years, under pressure of the European Union and after European consumer organizations sued Apple. From the article: 'The warranty conditions have been changed and these changes can be found on the website of Apple. Products that are purchased on the website of the manufacturer or in stores are now under warranty for two years, as it is required by the EU warranty guidelines. However, the warranty for Apple products that have been purchased elsewhere will not change and they will only be given a limited one-year warranty.'"
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Apple Is Forced By EU To Give 2 Years Warranty On All Its Products

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  • by MightyYar ( 622222 ) on Monday April 02, 2012 @08:59AM (#39547749)

    For once, the headline is understated.

    It really doesn't matter what Apple's warranty duration is, because there seems to be a statutory warranty of 2 years in at least part of the EU.

    What this story is really about is Apple selling 2-year AppleCare plans in places with statutory warranties of 2 years, which is pretty darned slimy IMHO.

  • by squiggleslash ( 241428 ) on Monday April 02, 2012 @09:13AM (#39547879) Homepage Journal

    You know, I've lived in both the UK and US, and I've immersed myself in both cultures, and I still don't understand why Americans on Slashdot (only on Slashdot) appear to think it's a big deal that the EU has laws like this.

    This is standard consumer protection stuff. Does the US have a directly equivalent law? No idea, but it doesn't lack laws that are in the same ballpark. Indeed, some, such as the requirement that all electronics be vetted by the FCC and contain shielding to prevent their circuits from accidentally broadcasting something that might cause a little interference on a TV or radio in the same room, seem a tad less understandable than creating a basic standard of merchantability - you have to stand behind your product for two years. Hardly unreasonable.

    What gives?

  • by Anonymous Coward on Monday April 02, 2012 @09:15AM (#39547899)

    What's the point of a warranty that lasts two years which covers defects that were present on delivery?

    "Defects present on delivery" IS what the law requires. However, the intended interpretation of this is that a product is defect if it cannot sustain two years of regular wear and tear without breaking. As such, bad soldering causing your screen to stop functioning after 19 months is considered a defect present at moment of purchase.

  • by MartinSchou ( 1360093 ) on Monday April 02, 2012 @09:19AM (#39547935)

    What's the point of a warranty that lasts two years which covers defects that were present on delivery?

    That IS what a warranty is. You seem to be mixing up insurance and warranty.

    Otherwise, what's to prevent me from breaking the display and claiming it should be covered by the warranty?

  • by Dunbal ( 464142 ) * on Monday April 02, 2012 @09:20AM (#39547957)
    You obviously have never owned a new (port merger) Seagate hard drive.
  • by ericloewe ( 2129490 ) on Monday April 02, 2012 @09:33AM (#39548059)

    Too bad the US allows companies to force you into no-sue contracts (like Sony and EA have done).

  • by DreadPiratePizz ( 803402 ) on Monday April 02, 2012 @10:59AM (#39548889)
    For many other sates, but at least for california, those no sue clauses are unenforceable and void precisely because they are not legal.
  • by Anonymous Coward on Monday April 02, 2012 @11:11AM (#39548995)

    By this action, the EU is just mandating higher prices for Apple products. They'll have to build-in the cost of the extended warranty.

    By meddling like this, the EU can do for the price of smart phones what they've already done for the price of gasoline in Europe.

The IBM purchase of ROLM gives new meaning to the term "twisted pair". -- Howard Anderson, "Yankee Group"