Judge Approves Settlement in iPod Suit 293
BabbaBooie writes "According to AppleInsider, on Thursday a San Mateo County judge granted final approval of a settlement in the iPod class action suit that affects as many as 1.3 million iPod owners who may have been victim to poor or defective batteries. Under the settlement, owners of either a first- or second-generation model are entitled to $25 cash or $50 credit at the Apple store. Owners of third-generation iPod models are entitled to a free replacement battery if the battery fails. The deadline for submitting a claim is September 30, 2005. Lawyers say the settlement could cost Apple as much as $15m."
That's cool! (Score:5, Insightful)
Re:That's cool! (Score:5, Insightful)
Re:That's cool! (Score:5, Insightful)
tm
Re:That's cool! (Score:3, Funny)
grrrrRRRROAR
Re:That's cool! (Score:5, Informative)
Re:That's cool! (Score:5, Informative)
Re:That's cool! (Score:5, Interesting)
Re:That's cool! (Score:2, Informative)
They're not replacable because it was a design decision made by Ive (and I'm sure supported by Steve). If you have a self-contained battery with a user-proof connection method and a door to cover it all you are not going to be able to achieve the form factor that the iPod has.
Found a few articles that touch on this briefly:
http://observer.guardian.co.uk/business/story/0,69 03,1148182,00.html [guardian.co.uk]
http://ww [designmuseum.org]
Re:That's cool! (Score:2, Interesting)
Have you looked at your cell phone lately? It could easily be done, and has, by other manufacturers.
Re:That's cool! (Score:5, Informative)
Re:That's cool! (Score:4, Informative)
DustBuster... the batts (NiCad I believe) in mine are just about shot. I called a nearby B&D parts store and asked about replacements. They said to just toss it and go buy a new one. But I like this one !
Re:That's cool! (Score:3, Informative)
Palm's Treo 600. Thankfully, it was fixed with the Treo 650.
I'm sure there are countless more examples, like every bluetooth headset I've ever used.
Besides, if your $300 device wont hold a charge to the point its unusable, what's the harm in prying it open?
Re:That's cool! (Score:2, Funny)
1. Plasma rifles
2. Plasma pistols
3. Energy swords
Thankfully there have been some improvements with Needlers, but they're not exactly my weapon of choice.
Sincerely,
Ado Mortumee, Elite Honor Guard
Re:That's cool! (Score:5, Informative)
I have a Braun 7000-series Synchro razor. It looks pretty damned sealed to me. I'm not going to go suing Braun when the battery dies.
My laptop's battery *is* user replaceable (Dell Inspiron 4150), for $120. I think the $50 iPod battery replacement isn't THAT bad, in the long run.
Re:That's cool! (Score:3, Informative)
Cordless shaver. Electric toothbrush. Some small vacuums.
I had to replace my shaver (Norelco) because it eventually stopped working at all after two years -- even with the cord plugged in it simply wouldn't run (it would if the blade wasn't attached, so power flowed, but not enough of it). My cordless toothbrush (Sonicare), after about 3 years, is experiencing drastically reduced cycle times -- I can brush 2, maybe 3 times now befor
Re:That's cool! (Score:5, Funny)
Try to replace the batteries on one of those yourself. And yet, still no lawsuit.
Re:That's cool! (Score:3, Funny)
Re:That's cool! (Score:5, Informative)
Re:That's cool! (Score:2)
It may not be a 'secret', but the iPod is a mass-market device and as such it cannot be safely assumed that the general public really understands this.
"I guess I should sue Sony and IBM for providing laptop batteries that fail after 2 years too?"
You'd feel that way if Sony and IBM made laptop
Re:That's cool! (Score:3, Insightful)
"It's a battery, it is supposed to do that get over it."
or
"My iPod lasts 10 hours as expected and has for years, everyone else is full of crap."
These two general statements make up over 80% of every reply so far and I have yet to see a reply to a post like your acknowledging that it actually happens. Peopl
how much will it really cost them? (Score:4, Insightful)
Re:how much will it really cost them? (Score:3, Interesting)
Comment removed (Score:4, Informative)
Re:how much will it really cost them? (Score:2)
Re:how much will it really cost them? (Score:2)
Probably wont hurt them much... (Score:5, Interesting)
Re:Probably wont hurt them much... (Score:3, Informative)
Re:Probably wont hurt them much... (Score:2)
Registered owners got letters. (Score:2)
Oh course I no longer have that iPod, it died, so I cannot act on it.
Re:Probably wont hurt them much... (Score:3, Interesting)
Wonder what cascading cost Apple would've sustained from each disgruntled customer holding forth at the water-cooler... vs that same guy now talking about how Apple "stands behind" its products. Seems that, properly handled, this judgement might not be such a loss.
Re:Probably wont hurt them much... (Score:3, Insightful)
Oh yeah, I always think favorably of companies that have to be forced to "stand behind" their products by a class-action suit. I mean, I positively glow when I talk about the generosity of the record labels back when the courts forced them to refund me a couple bucks after having overcharged me for years.
I would have been impressed if this had never reached any form of court proceeding. As it is, it's just typical corporate business a
Is this in the United States only? (Score:4, Interesting)
Half? (Score:3, Insightful)
Between this and the "$50 credit," does this seem like it's not really that great a deal for the people that were impacted by these defective batteries? I mean, aren't they still losing money because of a defective product?
Re:Half? (Score:3, Insightful)
The only ones who invariably come out ahead are the lawyers.
Re:Half? (Score:2)
Re:Half? (Score:2)
Re: (Score:2)
Re:Half? (Score:2)
Lawyers are the only ones who make out in suits like this.
I recently recieved a settlement in a class action lawsuit against Pioneer because of the patently false claims they made about their extremely expensive Tivo DVD recorder units.
My settlement was a coupon for $150 off on my
Re:Half? (Score:2)
The product was not really defective. The cause for the suit was that Apple failed to advertise the term "rechargable" properly. The batteries are actually failing as specificed by the manufactures of the battery.
This is not really about defective products at all, but deceptive adve
Re:Half? (Score:3, Informative)
I mean, aren't they still losing money because of a defective product?
How are they losing money? They spent money on an ipod, which did not last as long as they thought it would and Apple did not make enough effort to inform users that the batteries would only last 1-3 years. Basically they did the same thing all the other digital music player manufacturers did, except they charged more for new batteries and they were wildly successful, which makes them a great target. No one lost any money on this.
Re:Half? (Score:2)
Let's at least be clear that it wasn't a defective product. It may have been defective marketing but it is not a defective product. I have 1G iPod that is still going strong. Originally I had intended to opt out of the lawsuit, which required writing a letter, but I didn't get it sent out in time. So, I'll probably just shred anything that I get in the mail out of this.
*Ahem* (Score:5, Funny)
Re:*Ahem* (Score:4, Funny)
Below the belt (Score:5, Insightful)
Re:Below the belt (Score:2)
Frankly if the battery on this thing ever dies, there's no way I'm thinking it's defective. Just old.
Re:Below the belt (Score:2)
I have a 2nd Gen iPod (10gig with the touchpad scrollwheel, or is that a 1st gen?) bought Dec 2002. My parents got it as a Christmas present for me.
I charge it, on average, once a week. Use it in the gym, for about 6-7 hours between weekly charges. In the summer, I might use it at the beach for an extra hour or two, still only charge it once a week.
It's still doing fine.
Which is just what I'd expect, really. It has a Lithium Ion recharagable battery. As such, it's good for about 300 charge cycles (f
4G iPods out of luck? (Score:3, Interesting)
Re:4G iPods out of luck? (Score:5, Informative)
Re:4G iPods out of luck? (Score:2)
Re:4G iPods out of luck? (Score:3, Informative)
Swappable & Death (Score:5, Interesting)
Re:Swappable & Death (Score:3, Interesting)
Re:Swappable & Death (Score:2)
Re:Swappable & Death (Score:2)
Re:Swappable & Death (Score:2)
Re:Swappable & Death (Score:3, Interesting)
I don't have a problem with a built-in battery, so long as it can be replaced. Even if the owner isn't confident about their abilities, there are a few services to do the task.
The problem I have with AA and similar batteries is that they don't discourage the use of one-use batteries, which is wasteful and destructive. At least there are plenty Lithium battery recycl
Does Apple deserve the fan following ? (Score:3, Interesting)
I first came to know of this battery thing here http://www.ipodsdirtysecret.com/message.html [ipodsdirtysecret.com]
Its good to have good products, and I believe Apple makes really good products, but I guess they need to be a li'l more flexible with something as trivial as a battery.
Re:Does Apple deserve the fan following ? (Score:2)
Mine works (Score:3, Informative)
So as far as I'm concerned the rep is good.
If enough people have experiences similar to mine, then they will maintain a good rep. So while it looks like a lot of people have issues, the real question is what percetage of the userbase are we talking about? I would imagine that it's smaller than at other companies, as people still seem very happy with Apple and iPod sales are still brisk.
Re:Does Apple deserve the fan following ? (Score:2)
But they don't have that policy. Maybe one can say they did, but they don't anymore, at least they haven't for a little over two years. IIRC, battery replacement through Apple only costs $80.
Re:Does Apple deserve the fan following ? (Score:2)
Re:Does Apple deserve the fan following ? (Score:2)
There are a few people who've had recurring iBook logic board issues, but in most cases you get a bunch of stories talking about how the customer service tried to fix your problem, even if the company didn't release a nice press release yet.
From following Apple news, it's been my experience that big recalls are only affirmin
Good Settlement (Score:3, Insightful)
Re:Good Settlement (Score:2)
That's actually a decent anf fair settlement
Yup, so it was. It's only unfair if Microsoft settles using coupons for Microsoft products.
That generates a huge amount of hue & cry at slashdot.
Judge Approves Settlement in iPod Suit (Score:2, Funny)
Real news would be:
Judge Approves Settlement in bathing suit.
That's not real news... (Score:2)
Who knows what's going on under those robes?
Fair Test? (Score:3, Interesting)
Re:Fair Test? (Score:3, Interesting)
Re:Fair Test? (Score:5, Informative)
Skipping is the real killer for battery life in my experience. People who just play everything and skip through stuff they don't want probably get much worse battery life than people who create sensible playlists.
Re:Fair Test? (Score:3, Interesting)
Hope you kept your Receipt! (Score:4, Interesting)
or Cancelled Check, Credit/Debit Statement (Score:2)
So, if you keep any records at all, then you're likely in the clear.
Re:or Cancelled Check, Credit/Debit Statement (Score:2)
Costs Apple Money? (Score:5, Insightful)
Re:Costs Apple Money? (Score:2)
Re:Costs Apple Money? (Score:2)
Once again, the lawyers win (Score:5, Insightful)
Quit tech, folks, and go into Law.
Don't Let Them Win (Score:2)
I just replaced the battery in my iPod (no G, nuthin') after having it for over 3 years. The 800mAh came out, a 2100mAh went in ($30 shipped) and it's better than new.
I was never expecting a magic battery that would last forever. The iPod opens up the same way as my iBook opens up. The battery is removable, not soldered on the mobo. Apple didn't do anything unreasonable here.
If you're going to try to get a $25 gift certificate to the Stor
Re:Don't Let Them Win (Score:2)
TI book hinges (Score:2)
I held off getting the original Ipods because I was skeptical about the internal batteries. Batteries go bad after use every one knows that. The hinges on the TI book are another story. Who expects the display of their laptop to just snap off?
Re:TI book hinges (Score:2)
Who won this suit? (Score:4, Insightful)
Re:Who won this suit? (Score:3, Interesting)
So who won?
These statements are not entirely true ...
The people who got screwed by Apple get a $50 coupon that can be spent at an Apple store.
Not everyone had an iPod with a defective battery - or even one that wore out prior to their battery life expectations. The $50 coupon is one option with the settlement.
The first gen buyers who paid the original $255 battery replacement fee, are out of pocket $205.
This might be the case if their battery failed a second time. Same thing has happened to
Free Promotions (Score:2)
Missing Link(s) (Score:3, Funny)
The actual fair settlement (Score:3, Insightful)
Anyone who hasn't, tough cookies. $50 for a replacement service is perfectly reasonable when compared to other manufacturers, and has been around almost as long as this whole debacle. Batteries die, and I don't remember Apple ever claiming that they run the ipod on magic fairy dust that doesn't.
But giving anyone who bought an early ipod (which includes many that didn't die before the cheaper fix was announced) $25
a) Doesn't actually refund anything close to what the few people who got screwed paid.
b) Gives money to a bunch of people who bought a perfectly working product.
This, like most class action suits, is just another example of the messed up nature of our litigation-happy over-lawyered legal system.
Great! Now, about my norelco shaver.... (Score:2, Funny)
Seriously, though, norelco's been pulling the battery scam for a long time. Can I start a class action suit?
3rd Gen. also has options in the settlement (Score:3, Informative)
1)
replacement of the iPod's battery or (at Apple's discretion) a replacement iPod. [DO NOT SEND IN YOUR IPOD. Unless your claim is rejected by the Claims Administrator, you will be contacted with instructions on how to return your iPod and where to remit the applicable shipping and handling charges.]
OR
2)
a $50 Store Credit redeemable toward the purchase of any Apple-branded products or services (except iTunes downloads, iTunes Music Store Cards, iTunes Gift Certificates, or any other product redeemable for iTunes downloads or cash) at The Apple Store (Online) or at a kiosk (a computer linked to The Apple Store (Online)) located in a "bricks and mortar" Apple retail store. Store Credits may be transferred once but may not be aggregated with other Store Credits or redeemed for cash. Store Credits may be used to purchase multiple products but, in all instances, the full $50 credit must be used up or exhausted in a single transaction. Store Credit does not apply to any shipping, handling or sale tax charges applicable. Store Credit will expire within eighteen (18) months after the date of issuance.
Things break, batteries degrade... deal with it. (Score:3, Funny)
So... (Score:3, Interesting)
Re:Why wasn't MSFT sued? (Score:2, Informative)
Re:Why wasn't MSFT sued? (Score:2)
Yeah, they didn't mention it, but that's not the same as a false statement. Apple's older archived iPod page [archive.org] doesn't say anything misleading, only that it's a Lithium Polymer battery that lasts 10 hours of continuous playtime.
Re:Why wasn't MSFT sued? (Score:2, Interesting)
Re:Why wasn't MSFT sued? (Score:2, Funny)
Re:Why wasn't MSFT sued? (Score:3, Informative)
The other issue being they also advertised 10hr playtime, when a few people were lucky to get 8, and most got 6. If your cellphone was advertised as giving 10 hours of talk time per charge, but you could only talk for 5 or 6 before it died, would you not consider that a defect, espe
Re:Why wasn't MSFT sued? (Score:2, Funny)
After seeing the article, I thought to myself - there is no way this could be linked to m$, could it? So maybe at least 100 comments before the name shows up..
But wow - first post. un-fucking-believable. you sir, are a true moron.
Re:And this is different from... (Score:2, Offtopic)
I guessed you missed the news two years ago (and the boat, since the claim period is closed):
Microsoft settled with most of the fifty states and District of Columbia for (place pinky against mouth) 1.1 billion dollars in a class action suit for "overcharging" for MS Windows and MS Office. I have my $30 coupon (good towards any company's hardware or software) right here.
As with most clas
Re:My Rio MP3 player has pretty long battery life (Score:2)
rechargeable batteries lose their charge just sitting still doing nothing. Or in the case of this lawsuit, lose their charge at 2-3x the claimed rate.
Re:My Rio MP3 player has pretty long battery life (Score:2)
that's the dirty little secret that the battery industry doesn't want you to know. Alkaline batteries can be recharged many times before they wear out, but you need a charger specially made for them. Put them in a charger intended for NiMh and they'll leak goo everywhere. I recharge alkalines for things like remote controls that batteries last a long time in. I'm not comfortable usign them in an expensive MP3 player though. just makes me nervous, cuz if they le
Re:How do I determine what generation my ipod is? (Score:4, Informative)