Attorneys Prepare iPod Class Action Lawsuit 175
An anonymous reader writes "Well, it was bound to happen. It looks like some lawyers are preparing to file a class action lawsuit against apple computer due to the iPod's battery problem (previously discussed here, here, and here)."
Sounds like BS to me. (Score:5, Interesting)
What I don't understand is how do you make a class action lawsuit out of any issue where the company it's self already has something in place for consumers that have battery issue problems.
Just sounds like a scam to me for someone looking to make a quick buck.
Re:Sounds like BS to me. (Score:5, Interesting)
Apple ran into the same problem with their 1st gen slot-load iMacs that had "choppy DVD playback". It was fixed in software within a few months, but still, a class-action lawsuit over a year later was filed. I guess providing a fix to the consumers isn't in the best interests of the lawyers.
*sigh* (Score:5, Insightful)
A: Unemployed
Lay the blame where appropriate. Lawyers are part of the problem, but not the only part. Blame the clients that hire them.
psxndc
Re:*sigh* - old saying (Score:4, Funny)
Two lawyers in a small town can make a pretty good living.
Re:*sigh* (Score:2)
For more information, see http://www.power-of-attorneys.com/classaction_law
Re:*sigh* (Score:2)
Wow. I had no idea. It looks like a website dedicated to a completely even and unbiased look at lawyers and the rest of the legal profession. Thanks!
</sarcasm>
psxndc
Re:*sigh* (Score:2)
psxn
Separate topic: contigency (Score:2)
Re:Sounds like BS to me. (Score:4, Interesting)
That wasn't so hard!
Re:Sounds like BS to me. (Score:5, Insightful)
three years of constant use?
from a device that's been out barely over two years?
Re:Sounds like BS to me. (Score:2, Interesting)
Re:Sounds like BS to me. (Score:2, Informative)
Using the battery "somewhere else"? Where?? (Score:2)
So let's see... S/he bought an original iPod right when it came out, but then immediately swapped out the battery it came with for an older one from something else? Gosh, I'm sure glad the other one fit. Otherwise that might be a completely awkward thing to do, in addition to being stupid and pointless.
We'll take that as a tongue-in-cheek suggestion and continue to assume that the original post here is trolling somewhat clu
Re:Sounds like BS to me. (Score:2)
Re:Sounds like BS to me. (Score:5, Informative)
So they are user servicable. You only need the tools they use to open the case and the rest is easy as pie.
So are the Napster player and Dell DJ also a scam too? They both come with commercially stated non-removable batteries.
Re:Sounds like BS to me. (Score:3, Interesting)
Pie, eh? That's funny, because the Neistat brothers said it was more like amateur neurosurgery [washingtonpost.com].
Re:Sounds like BS to me. (Score:5, Informative)
If you use a flat head on a iPod you've already damaged the case before you even get to the HD.
The brothers could of easly got a DIY kit but they didn't which ended up bitting them in the butt. But then again knowing that the brothers posted their vid. even though Apple had already had a plan in place shows they are not too smart just spiteful.
Tech Tv used the exact PDA Smart kit I used and preformed it on Screensavers in about 10 mins.
If you have built a computer or added a HD to your computer you can add this battery to your iPod.
Re:Sounds like BS to me. (Score:5, Insightful)
I suspect pushing that dumpster in the video was akin to a Herculean task in the Neistat universe.
Re:Sounds like BS to me. (Score:2)
Too bad you can't express yourself without hiding behind an AC posting.
Re:Sounds like BS to me. (Score:5, Insightful)
It cost $69 bucks to send it to any of the other 3rd party companies and you pay for shipping making it come out around $80 bucks by the time you finish. So no $99 bucks isn't bad when Apple covers the battery. Apple won't cover a battery you installed or someone else installed. I think most folks would send it to Apple just for the piece of mind that their battery now has warranty covering it now.
Also go price a Nokia brand name batter and you will probably pay around $50-60 bucks for it...which is very similar to Apples battery except for the service and labor charge added to it.
Re: (Score:2)
Re:Sounds like BS to me. (Score:3, Interesting)
Re:Sounds like BS to me. (Score:2)
Yes, because batteries last forever..... (Score:4, Insightful)
I really doubt this lawsuit will go very far. At least I hope it won't.
Re:Yes, because batteries last forever..... (Score:3, Interesting)
Re:Yes, because batteries last forever..... (Score:3, Insightful)
I should sue Sony. My laptop bettery died and they want $250 for a new one. What assholes.
Re:See the light. (Score:3, Insightful)
Re:See the light. (Score:2)
Re:See the light. (Score:5, Insightful)
I can get a 12-pack of AAA cells for $9 US, plus tax.
Now, the first batch of IPod batteries to fail went after 18 months of "heavy use". Let's call that... 5 hours a day. At least.
4 hours a day, for a year and a half... 2737.5 hours of use.
That translates into $102.66 US, plus applicable taxes.
Compare to the $99 battery replacement from Apple. The $49 3rd-party battery. Compare to the people who've been running theirs under "heavy use" for over 2 years now.
Hmm..... those Duracells aren't looking so good, anymore.
AAA batteries are a bad idea (Score:2)
I try to avoid devices that use AAA.
Re:See the light. (Score:2)
And that INCLUDES power, whereas the iPod thing doesn't. Either way, NiMH's and a charger come out at less than half than anything
Re:See the light. (Score:5, Interesting)
Anyway, as someone else said, the only winners in these suits are lawyers. The plaintiffs will get $5 coupns and the lawyers a pile of cash.
Re:See the light. (Score:5, Interesting)
Um, they don't? I've got a first generation, 5gig iPod (the kind with the wheel that is an actual wheel, not a touchpad). I've used it every day since I bought it two years ago. I've even dropped it once or twice.
I've had one problem with it, and it was battery related, but it was fixed by a software update a year ago.
Re:See the light. (Score:5, Interesting)
Good, I hope this dicourages anybody else to make such dumb decitions in the future.
Apple chose to make an an audio player that was much smaller and much more sleek than any other player available at the time (or even now IMO). One of the tradeoffs of this design is that the battery is not removeable. However, this is nothing new for Apple. The iMac is basically impossible for the average consumer to tinker with (save adding RAM), but it still has sold well because people love the simplicity of an all-in-one design.
If you don't like the iPod because of this, don't purchase one. However, for many of us, the iPod has served faithfully as an excellent audio player. I recently replaced my original 5 GB with a 40 GB for HD space issues, but the 5 GB still runs as well as the day I got it. Hell, it runs better now due to the firmware updates. If these were dumb decisions on my, I guess I'm happy being dumb and satisfied.
12 months from now... (Score:5, Insightful)
Re:12 months from now... (Score:3, Interesting)
Which accessory?
Seriously though, anyone who's ever bought a laptop knows that batteries like this have a life that's rough one half to one third of the life of the device and cost anywhere from $50 to $150 to replace. If you're going to sue anyone sue someone like Nintendo who discontinued their Gameboy Printer and the paper it prints on on the same day.
Re:12 months from now... (Score:4, Funny)
I think you need more than the 3 people who bought game boy cameras to file a class-action suit.
Re:12 months from now... (Score:2)
typical (Score:5, Interesting)
This should be interesting (Score:5, Insightful)
Re:This should be interesting (Score:2, Interesting)
Yes, Lithium Ion batteries can be dangerous if charged improperly, that's why you make them a different (standardized) size so they only fit Lithium Ion chargers, and you have standards for construction as far as inherent short circuit protection.
There are plenty of other consumer items that can be dangerous if misused or abused, so the safety argument doesn't go far.
Companies that use proprietary sizes, or much w
Re:This should be interesting (Score:3, Informative)
Re:This should be interesting (Score:2)
Re:This should be interesting (Score:2)
And they are user replacable.
Re:This should be interesting (Score:2)
Re:This should be interesting (Score:3, Interesting)
Great. Go design an iPod with a foolproof user-servicable battery, maintaining the same size and weight as the current line. I'm sure Apple will be interested to see how you manage it.
Re:This should be interesting (Score:2, Interesting)
IEEE.... WAKE UP!
BTW- a little door and two metal contacts would be trivial to add. You make it sounds like some impossible feat of engineering. Tiny digital cameras manage user-servicable batteries all the time.
Re:This should be interesting (Score:5, Insightful)
i call bullshit. for one, my guess is you are not an industrial designer. secondly, just because "standards" are there or emerging, or you'd wish there was a standard, has every chance, moral, and legal right to be irrelevant to Apple: if standards don't fit the bill, then fuck the standards, inferior devices can adhere to those standards and lose marketshare all they want to the sleeker iPod.
have you even looked at the shape of the battery we're talking about? [l-f-l.com]. What trap door would accomodate that? you'd basically have to replace screws with ugly-protruding latches. change form factor? then the battery becomes bulgy and the iPod is no-longer slick and thin. i'm sure i'm barely scraping the surface. let's scrape some more though:
Part of the appeal of the whole Apple look is that it is one solid block of metal, no rugged edges, nothing to protrude, and yes that includes NO easy-to-open little battery door. Tiny digital cameras are NOT ipods. what you call tiny is actually way fucking bigger a form factor than an iPod. But again, beyond mere technical challenges, this whole issue is also about DESIGN. read my lips. D E S I G N. Nothing, absolutely nothing about the way Apple industrially designs its products is a result of a coincidence. Users like the iPod because it is simple. There isn't a lot of shit on it that catches the eye, things to fuck with that may confuse you, make you needlessly use your brain, and/or otherwise hurt the eye.
i've have litterally seen high-school chicks use the back of their fucking iPod as a make-up mirror. silly huh? guess what all their friends want for x-mas? Now. you wanna stick an ugly-ass trap-door to further mingle a pimple-ridden teenage chick's face? What about personalized engraved notes in the back of the iPod? If you want such note to live in an esthetically pleasing environment, while retaining all the attention, you can't have lines, holes, trap doors on the same surface. imagine a blank sheet of paper on your bed with a message in blue ink right at the center that says "thanks for last night". Now, imagine the same message written on the back of a shrivelled croissant-wrapper with the bakery's logo on it. not quite the same impact is it? it is that silly type of detailed attention to DESIGN, among many other features, that makes the iPod a truly unique consumer item. i'm sure Apple pays people to sit around all fucking day and think of the impact of silly shit like that. silly, but it works.
now. i understand people's frustration about their battery issues but hey, from a moral standpoint, that's the kinda shit they should have thought of before buying the iPod. $100 to change a battery is NOT the end of the world. I'll gladly pay $50 to some techie on top of the cost of the battery to ensure he successfully upgrades my battery without fuckin' it up. otherwise ill just do it myself. it ain't impossible to do [l-f-l.com]. Even $100 is not a bad deal, Sony charges $100 for the rechargeable battery that fits their DSC P50 digital camera, and you don't really know you gotta buy the battery until after you buy the camera and realize that 2 AA batteries only let you take a few pictures. Unless you are like me and always read reviews [earthlink.net] of consumer products on amazon before buying. I'm not exactly seeing Sony being sued over this right now. legal foot to stand on? my ass. which brings me to my next point ...
from a legal standpoint, Apple never said their battery would last a lifetime. in fact Apple doesn't even advertise iPod as being a lifetime device. In fact what piece of consumer electronics ever makes such claims? NONE. NOT ONE. this is why Best Buy, Good Guys, Fry's
Re:This should be interesting (Score:2)
That's a pretty pretentious way to start an argument, wouldn't you agree?
Re:This should be interesting (Score:2)
Re:This should be interesting (Score:2)
lol
That rules.
Re:This should be interesting (Score:2, Informative)
I've owned many Apple products over the last decade or so, and never once have I bought a "repair part" from Apple. Every single replacement part, as well as every single expansion component, which I've ever bought (including a G4 CPU replacement for my G3 tower) came from a third party. WTF are you talking about?
Re:This should be interesting (Score:5, Insightful)
How is Apple asking to be sued? Did they advertise that the iPods had replaceable batteries? No. Did they claim that the batteries would last forever? No. Apple made a design choice to have a non-user accessible battery in order to have a smaller, sleeker design. If you don't like this design, DON'T BUY THE DAMN THING. And if you do buy it, don't bitch later like you were mislead or lied to.
Re:This should be interesting (Score:2)
Re:This should be interesting (Score:2)
There's a reason that trials by jury are done with a jury of one's peers. It's because not everyone in the world is as smart as you and I. People are idiots. That doesn't mean that companies have the right to take advantage of them. I'm hardly going to say I blame Apple (stupidity is the largest profit po
Re:This should be interesting (Score:2)
I don't HAVE to keep my smart-'mass' to myself. I have the right to speak in this forum as much as you do, and you have the right to disagree with me. We disagree. Big deal. You really shouldn't let it bother you so much.
Is it really a problem? (Score:5, Insightful)
As with almost all class action suits, the lawyers will more than likely end up being the only "winners".
Re:Is it really a problem? (Score:2)
The batter they use is 1) known to degrade(as all batteries are, this type esspecially) and 2) custom to make the iPod a smaller size...
Re:Is it really a problem? (Score:2)
That would make sense for iPod users, unless Apple was trying to make the device disposable.
Re:Is it really a problem? (Score:3, Insightful)
THANK YOU GOD! (Score:5, Funny)
Two Words (Score:5, Informative)
They made no guarantees on battery life that I remember, its clearly stated that they use Lithium-Ion batteries, which are known to degrade, and its obvious there is no way to change that battery without extra equipment.
I don't see the case here.
Re:Two Words (Score:3, Insightful)
as compared with batteries that DON'T degrade?
Yes, a lawsuit is certainly warranted... (Score:3, Insightful)
Oh, wait.
This lawsuit needs to be thrown out of court. No settlement, no nothing. Pay to get the battery replaced, only use the iPod while it's connected to AC power, or STFU and go buy some piece of shit Rio and a pallet of AAs.
Once again, my response... (Score:5, Informative)
-----
Here are some pieces of relevant information:
1. It is well known ALL lithium ion family batteries die after a period of time. ALL have a finite lifetime. Apple used the best battery technology available in the manufacture of the iPod.
2. Apple provides an official method for iPod owners to obtain replacement batteries for $99, as well as extended warranty and service plans for new iPod purchases. This is available to all owners of all iPods. (This is in addition to numerous practical third party battery replacement plans and extended service plans.)
3. The iPod was not engineered to have batteries fail prematurely, nor is there any fundamential engineering defect or deficiency with the iPod. Lithium ion batteries fail after a finite period of time, plain and simple. No specific disclosures are required for any other lithium ion product, and none should be expected of Apple. (Yes, before Apple offered a battery replacement plan, there was a big hole in their service offerings. That hole is now filled, and this whole thing is now, therefore, a non-issue. Why not start a class action investigation into lithium ion batteries in general, since that's what this is fundamentally about?)
4. As to user-replaceability: if the iPod were designed with user-replaceable batteries, it would need to be engineered with access panels and mechanisms which would add, at a minimum, likely up to several millimeters to the thickness to the unit, as well as potentially opening up the unit to greater numbers of issues than even out-of-warranty battery failures cause. Additionally, the unit would likely be not as small and sleek as it currently is, thus making the unit much less desirable.
5. Other best-of-breed products, such as Dell's DJ portable music player, also use non-user-replaceable lithium ion batteries. Dell has no plan or program to replace failed batteries outside of warranty at this time. Better get a class action investigation ready for Dell, too, because they'll have the same exact problems as Apple, in the same exact proportion. Lithium ion is lithium ion.
6. The vast majority of first generation iPods, many over two years old, continue to function without issue.
I hope you find this information valuable in your investigation, and take the time to consider the facts.
Laptop batteries (Score:4, Interesting)
I would say that Apple $100 and they change it is a better deal.
Re:Laptop batteries (Score:2, Funny)
FOR HEAVENS SAKE MAN! SUE!
Re:Laptop batteries (Score:2)
Go easy on the guy.
How were they wronged? (Score:4, Insightful)
What jurry is going to award these whiners any money what so ever?
Re:How were they wronged? (Score:2)
A warranty is a guarantee from a manufacturer that their product will function properly for a certain period of time, and if it does not, it will be replaced (repaired, etc) free of charge.
If the warranty expires and things start to go wrong, that's a sign that the company didn't produce a decent product. That's not a consideration here.
The problem lies in the understanding that when you purchase a product, it's supposed to work. If a compa
blah (Score:5, Insightful)
Re:blah (Score:2)
Re:blah (Score:2)
Society (and the legal system) is geared towards the lowest common denominator (the least intelligent/capable), not the creame of the crop, so to speak.
You really have issues with anger, man. Chill.
ugh.. the same (Score:2, Troll)
Do some research, buy what you want, and know that you can get battery replacements from 3rd party houses. Enough raping of Apple.
Apple does need a kick in the butt for batteries (Score:4, Informative)
The Rio Karma team had a goal of getting the same battery life that the first Rio MP3 player had. And they did it, the Karma lasts around 16 hours on a charge.
Back to Apple. I spent a decent amount of money on the new Powerbook 15 inch, only to discover it's horrible battery life. Checking the specifications, it ships with the lowest capacity battery out of their entire lineup, including the 12 inch Powerbook and iBook. See a problem with this? A bigger screen, faster processor, possibility for a second DIMM, and less battery power? With the move from the old Ti Powerbooks to the new, the battery lost 21 watt hours of power. But yet the laptop is slightly bigger and heavier.
Hopefully a class action lawsuit about the iPod battery issue will kick them into gear about improving batteries in all their products.
Re:Apple does need a kick in the butt for batterie (Score:3, Insightful)
You seem to assume that engineer has different priorities than the customer (engineers often call "customer" something like "mindless drone" or "Joe Sixpack" etc.). On the short term, it could be true indeed, but on the long term - it's not. An engineer working for a company that does not satisfy its customers will soon be an unemployed e
Re:Apple does need a kick in the butt for batterie (Score:2)
Umm, no. From the Apple Tech Specs:
# 47-watt-hour lithium-ion battery
# 46-watt-hour lithium-ion battery
# 58-watt-hour lithium-ion battery
# 50-watt-hour lithium-ion battery
# 61-watt-hour lithium-ion battery
Re:Apple does need a kick in the butt for batterie (Score:2)
I have it applied, and it helped a smidge. Aparently the power manager wasn't fully charging the batteries in all cases. Mine wasn't off too much, so now I get about 15 more minutes of battery life. Still absolutly horrible battery life compaired to even other Apple laptops.
A different angle on the matter (Score:4, Interesting)
From one point of view, Apple's problem is failing to be forthright about its intention to discourage battery replacement. As the Neistats' film indisputably revealed, only until a few weeks ago Apple tech support actively encouraged owners with dead batteries to buy new iPods rather than replacing the battery in their post-warranty units. Belatedly introducing a new battery replacement policy won't absolve Apple of any prior misleading marketing or other commercial behavior, if such is found by the courts to exist.
More interesting to me is whether legal action -- or just media coverage -- spurs better iPod design. Everyone would benefit if Apple simply put the battery in a better place than under the hdd and made the case easier to open without voiding the warranty. I hear there's this guy named Ives who might be able to finagle that.
Sounds dumb, but... (Score:4, Insightful)
Worth looking at similarities to the Palm V? (Score:5, Interesting)
More Example of the Same Problem (Score:2)
Don't rechargeable electric razors have the same problem?
SoniCare toothbrushes definitely do, check out their policy [sonicare.com]. They use NiCd batteries, and their page on battery replacement says that when the batteries die, break the toothbrush base in half and remove the batteries for proper recycling before throwing the rest away! It's a good thing you can't make movies with a toothbrush or the Neistat brothers [ipodsdirtysecret.com] would be all over this.
imagine the iPod wasn't an apple product (Score:4, Interesting)
How many of those defending Apple would be defening, say, Archos if there was a similar problem with one of its players? How many slashdotters would be supporting Microsoft if a fault in the Xbox meant it needed even a $20 repair after 18 months?
And there's no question that it would be possible to design an iPod-sized player with an easily removable battery. Hell, you can now buy a combined phone-radio-mp3 player about the same size as an iPod, with a removable battery. OK, so you might have to say goodbye to the hermetically-sealed look - but call me old fashioned for believing form should follow function.
Anyway, I predict that within 2 years, unless Apple moves into the phone market, the iPod will be dead. It won't be long until Nokia or Sony brings out a phone with gigabyte MP3 storage, and since the number of mobile phone users massively outnumbers the number of uers of portable MP3 players, it will only take a small proportion of the former to upgrade to the new phones for them to form the dominant market.
Re:imagine the iPod wasn't an apple product (Score:3, Insightful)
Jesus Christ, let it fucking go. Just because you have a hard-on for the all-in-one uber-gadget doesn't mean the rest of us do. I *like* having my cellphone separate from my PDA, MP3 player, Gameboy Advance SP, etc. Why? Because I can leave it at home and not have the ass-clowns from the office calling me while I'm o
the fine print (Score:2, Interesting)
Its not a three year battery (Score:5, Insightful)
I believe the battery in question is rated for 500 charge cycles. If you charge it twice a day then it will only last about eight months. If you charge it every two days then it will last just about three years.
If you drain the battery 20% and then recharge it you have used one of the battery's recharge cycles.
This is the main reason why normal batteries last longer for some people that for others.
Consumerism.. (Score:2, Insightful)
Industrial Design vs. Customer Expectation (Score:3, Interesting)
Why did Apple choose to design the iPod without a user accessible battery compartment?
Obviously, Apple is a company that spends a lot of time and money on industrial design - it is one of their selling points, and one of the reasons they are so well liked. However, in achieving the particular design of the iPod, they had to make certain design choices relating to the package. A decision was made at some point to eliminate a user-accessible battery compartment. We can't say for sure why this decision was made, but it is a fair speculation (at this point), that it was part of a comprimise for size and weight (and perhaps durability). Other companies have chosen differently (see, e.g., Creative's Nomad Zen players which are slightly larger than the iPod, not as elegant, but have an easily accessible battery).
When companies make design choices that compromise one feature for another, they run the risk that they will later be found to have been unreasonable, or made the wrong choice. However the criteria that they are judged by is not purely public opinion. Apple had a right to choose size and weight over battery replaceability - the only problem would be if they fraudulently masked that decision (or the implications of it) from the public. An extreme example would be the Ford Pinto: Ford chose to put the gas tank outside the frame for cost/size/weight reasons with the specific knowledge that it would comprimise safety. Ford was found liable in the Pinto case not because they designed a bad car, but because they knowingly compromised safety for cost/size/weight on the premise that the lawsuits would be cheaper than changing the design - a premise that proved untrue when the jury (a facsimile of "the public") found that to have been an unreasonable choice.
At the end of the day, the Apple case should turn on what decisions and compromises Apple made, and whether they were entitled to make them. Since safety isn't really an issue here, I would think that there is almost unlimited freedom on Apple's part in the design as long as they didn't misrepresent the product.
Unfortunately, the problem with class actions today is that they are essentially sanctioned blackmail. The attorneys bring these suits for their own sake - these firms do nothing but bring class actions, many of dubious merit - with the knowledge that it will be ultimately cheaper for Apple to settle the case than to litigate it. The lawyers walk away with $millions and the consumers (the supposed victims) will get some token (like one free download from iTunes). It is a sad fact that the class action system is broken.
Re:Industrial Design vs. Customer Expectation (Score:2, Interesting)
The truth is, joining the suits would have meant maybe another $20 - $50 in my pocket, but the only way you can bring a class action is if you get enough "plaintiffs" to join in. I would prefer that these suits not happen, because they will ultimately mean I'll be pa
Ahh (Score:2)
Re:bullllshhiiittt (Score:5, Informative)
Of course, mine was a first generation 5GB iPod. I have friends with newer units and nothing but problems, so who the hell knows? If any of you is interested in getting an iPod, go ahead and get it. It is an amazing gadget.
Re:bullllshhiiittt (Score:2)
What happened to your music on your crashed hard disk? Could they salvage it?
Re:bullllshhiiittt (Score:2, Insightful)
I suppose if you were also using the iPod as a portable hard drive for files (which you can do with any space you are not using for music) - maybe you might care about file recovery. But probably not - I'm guessing you wouldn't store a master copy of a document on the iPod either. More like use
Re:bullllshhiiittt (Score:2)
Re:bullllshhiiittt (Score:3, Insightful)
Re:bullllshhiiittt (Score:2)
Re:bullllshhiiittt (Score:2)
Re:bullllshhiiittt (Score:2)
Looks to me like he is the academic technical rep for Missouri. [showmeapple.com]
Re:bullllshhiiittt (Score:2, Funny)
Dumb fuck.
Re:bullllshhiiittt (Score:4, Funny)
Oh crap, somebody's on to us! We better come clean!