It's almost unbelievable today that BlackBerry ruled the smartphone market once. The Canadian company's handset, however, started to lose relevance when Apple launched the iPhone in 2007. At the time, BlackBerry said that nobody would purchase an iPhone, as there's a battery trade-off
. Wittingly or not, Apple could end up in a similar position to BlackBerry
, argues Marco Arment. Arment -- who is best known for his Apple commentary, Overcast and Instapaper apps, and co-founding Tumblr -- says that Apple's strong stand on privacy is keeping it from being the frontrunner in the advanced AI, a category which has seen large investments from Google, Apple, Facebook, and Amazon in the recent years. He adds that privacy cannot be an excuse, as Apple could utilize public data like the web, mapping databases, and business directories. He writes: Today, Amazon, Facebook, and Google are placing large bets on advanced AI, ubiquitous assistants, and voice interfaces, hoping that these will become the next thing that our devices are for. If they're right -- and that's a big "if" -- I'm worried for Apple. Today, Apple's being led properly day-to-day and doing very well overall. But if the landscape shifts to prioritise those big-data AI services, Apple will find itself in a similar position as BlackBerry did almost a decade ago: what they're able to do, despite being very good at it, won't be enough anymore, and they won't be able to catch up. Where Apple suffers is big-data services and AI, such as search, relevance, classification, and complex natural-language queries. Apple can do rudimentary versions of all of those, but their competitors -- again, especially Google -- are far ahead of them, and the gap is only widening. And Apple is showing worryingly few signs of meaningful improvement or investment in these areas. Apple's apparent inaction shows that they're content with their services' quality, management, performance, advancement, and talent acquisition and retention.
One company that is missing from Mr. Arment's column is Microsoft. The Cortana-maker has also placed large bets on AI. According to job postings on its portal, it appears, for instance, that Microsoft is also working on Google Home-like service