Want to read Slashdot from your mobile device? Point it at m.slashdot.org and keep reading!

 



Forgot your password?
typodupeerror
Apple

Submission + - AppleCare tells users "you're on your own"->

Dominare writes: TFA: "A confidential internal Apple document tells the company's front-line support people how to handle customers who call about malware infections: Don't confirm or deny that an infection exists, and whatever you do, don't try to remove it."

So basically, now that Macs have their own equivalent of XP Antivirus the best you can hope for is to be pointed at the store where you can buy something that may or may not fix your problem.... nice.

Link to Original Source
This discussion was created for logged-in users only, but now has been archived. No new comments can be posted.

AppleCare tells users "you're on your own"

Comments Filter:

"Mach was the greatest intellectual fraud in the last ten years." "What about X?" "I said `intellectual'." ;login, 9/1990

Working...