Apple Acknowledges iPhone 4S Battery Problems 315
bdking writes "After more than two weeks of complaints from frustrated iPhone 4S owners, Apple finally has admitted problems with fast-draining batteries in the new devices. The company blames it on bugs in iOS 5 and promises a fix 'in a few weeks.' But Apple should have spoken up sooner, if only to acknowledge the issue."
Speed (Score:2, Interesting)
But Apple should have spoken up sooner, if only to acknowledge the issue.
It's been pretty quick by corporate standards and Apple don't exactly have a reputation for owning up to mistakes. I think this is a good response by them.
Why should they have said something sooner? (Score:4, Interesting)
My experience from working for completely different companies is that the standard approach to product flaws is to ignore them completely or at least stay quiet until your people in-house have verified the problem and are halfway done with a fix or workaround (or the lawyers have concluded that the company isn't liable in which case it is somehow not a problem anyway no matter what the customers claim).
Re:Blackberry (Score:4, Interesting)
Had this been an issues with a new blackberry, you know they would be crucified. The media loves to let apple getaway with stuff like this all the time, but any mistakemade by RIM and it means the end of the company. If this is a software bug, why are we waiting weeks for a fix? Because apple knows they can do as they please, and these devices will still fly off the shelves faster then they can build them.
Because it's nothing more than a minor inconvenience for a small number of users? Great, your battery drains before the day's over. So what? Charge your phone more frequently for a couple of weeks while Apple looks into the issue. Come back and make your RIM comparison when half the iPhones in the world stop working for three days straight.