Forgot your password?
typodupeerror
Apple IT

Consumer Tech: an IT Nightmare 533

Posted by samzenpus
from the customer-is-always-right dept.
snydeq writes "Advice Line's Bob Lewis discusses the difficulties IT faces in embracing the kinds of consumer technologies business users are demanding they support. 'Let's assume the consumerization of IT is the big trend many think it is. But using consumer tech in a business environment is a very different matter from being satisfied with consumer tech in a business environment. One of IT's legitimate gripes is that we're often asked to turn consumer-grade technology into business-grade technology with a wave of our magic wands. On top of the intrinsic technical challenges, there's this: IT doesn't have anything that even resembles a methodology for performing the business analysis we need to figure out what it means to put consumer tech to productive day-to-day use.'"
This discussion has been archived. No new comments can be posted.

Consumer Tech: an IT Nightmare

Comments Filter:
  • Again... (Score:5, Funny)

    by PopeRatzo (965947) * on Wednesday November 02, 2011 @08:27PM (#37928274) Homepage Journal

    Oh, stop your whining and do your job.

    Don't go complaining to management when they want you to do something on the cheap. They're the job creators and you're nothing but a griping parasite. They could eat your job and shit it out in Bangalore before you can say "MSCE".

    If you don't like the way business is done then go stand with the filthy stinking hippies in Occupy Wall Street. Otherwise, when we say "jump" you say "Minimum wage is good enough for me".

    Who do you think you are, anyway? We're the motherfucking job creators Bucky, so you better check yourself and get back to your little hole and do some coding or sysadmin-ing or whatever it is you do. There's a reason I'm getting the big bucks and you're getting the increased co-pays and that reason is "I know what's what and you know jack shit."

    Now close the door on the way out. I'm glad we had this little talk. And if I hear that you even whispered the word "union" I'm going to put my size 11 cordovan brogue ($370 at Nordstroms) up your bony ass.

  • by sjames (1099) on Wednesday November 02, 2011 @08:32PM (#37928330) Homepage

    For some reason IT folks think that all us iPhone toting folks are demanding that they support my iPhone.

    It'd be nice if you could spend a few minutes helping me to figure out how to make my email work on the thing, fixing any server related issues in the process.

    But not like support support it, just help solve any problems with it.

    THAT is why so many IT departments have an all or nothing policy. They know what the road to hell looks like.

    I don't expect you do this for every crazy piece of hardware out there...

    Just the ones that *I* like.

    You'll get a lot further if you appear to mean it when you say you'll support yourself if they'll just not actively ban the device.

"Well hello there Charlie Brown, you blockhead." -- Lucy Van Pelt

Working...