from the if-you-don't-have-anything-nice-to-say dept.
tekgoblin writes "An Apple authorized Service Provider called System Graph is suing a customer who complained online about poor service from them. The customer Dimitrios Papadimitriadis took his iMac to them because he was seeing gray spots on his LED panel. The Greek company System Graph recommended a full interior cleaning of the iMac and performed the service for Dimitrios. He then got his iMac back and noticed moisture behind the screen and that it still did not work properly and took it back to the repair center. System Graph then told him that they needed to keep his iMac to replace the LED screen and he would be without it for another week.
We can found no scientific discipline, nor a healthy profession on the
technical mistakes of the Department of Defense and IBM.
-- Edsger Dijkstra