Please create an account to participate in the Slashdot moderation system


Forgot your password?
Back for a limited time - Get 15% off sitewide on Slashdot Deals with coupon code "BLACKFRIDAY" (some exclusions apply)". ×
Apple IT

Steve Jobs Personally Resolves Customer Complaint 341

An anonymous reader writes "The Consumerist recently published a story about an Apple customer who went through support hell with a broken Macbook. After escalating the issue up the support chain, and a month wait for his Macbook, the guy gave up and simply wrote Steve Jobs a blistering flame-mail. So, was he surprised when Jobs' executive assistant responded back the next day! He got both a brand new Macbook, as well as his old one to copy the hard drive. The guy also responded in a comment, and he turns out to be a slashdotter! He even wrote a journal entry here about the story."
This discussion has been archived. No new comments can be posted.

Steve Jobs Personally Resolves Customer Complaint

Comments Filter:

What this country needs is a dime that will buy a good five-cent bagel.