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Businesses Apple IT

Why Consumer Macs Are Enterprise-Worthy 449

cyberkahn tips us to an article in Computerworld that makes the case for Apple's consumer machines moving into corporations. (The article dismisses Linux desktops in the enterprise in a single bullet item.) With the press that Vista has been getting, is Apple moving into a perfect storm? Quoting: "There is no comparison between Apple's 'consumer' machines and the consumer lines of its competitors. All of Apple's machines are ready to move into the enterprise, depending on the job at hand. The company's simple and elegant product line, which is also highly customizable, will be Apple's entree to the business market — if IT decision-makers can get over their prejudice against equipment that's traditionally been aimed at consumers."
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Why Consumer Macs Are Enterprise-Worthy

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  • by Anonymous Coward on Saturday March 10, 2007 @04:44PM (#18301690)
    ...now what about paying almost 2x for Apple hardware over non-proprietary PCs running Windows or Linux? And getting stuck in the Apple upgrade/repair cycle...also very expensive.
  • The "learning curve" (Score:4, Interesting)

    by The Bungi ( 221687 ) <thebungi@gmail.com> on Saturday March 10, 2007 @04:51PM (#18301746) Homepage
    Is the same for Linux, OS X, Solaris or CICS, at least from the standpoint of a workforce who has used nothing other than Windows.

    I do find it very interesting that these stories are all over the place lately. "Apple is ready for the enterprise". This makes what now, 5 or six in the past month alone? They always open with "IT managers are tired of spyware", as if spyware was a problem in large corporations (the targets of these articles), they always proceed to dismiss Linux as an alternative... could it have something to do with the release of Vista? Naaaah. Now if this were articles targetting Apple then of course Microsoft would be behind them.

    Maybe it's just a big coincidence.

  • by Nom du Keyboard ( 633989 ) on Saturday March 10, 2007 @04:58PM (#18301798)
    (The article dismisses Linux desktops in the enterprise in a single bullet item.)

    And just how is a Linux desktop different than a PC desktop (e.g. Dell/HP) different than an Apple desktop. While this article seems to talk about the hardware, the real answer is: THE OPERATING SYSTEM! With Apple, when you talk about the line-up you can't really separate the hardware from the software, yet Linux and Windows are run on current Macs, and OS-X is successfully (albeit illegally) ported to Dells. So what is special about Apple? The hardware, or the software, and why would Linux even be mentioned in any discussion of the hardware -- except that it runs on a lot more hardware than OS-X, and costs less. All this makes this article, and generally this whole discussion, hard to take seriously.

  • by dasOp ( 781405 ) on Saturday March 10, 2007 @04:58PM (#18301802)
    Well I do. And the rate of failure is just terrible. Without exact numbers at hand, I can definitely say we've sent over 30 iBooks to the local Apple service partner.
    Being an enterprise customer you definitely dont have to wait in line for consumer service, we just send the computers directly for service. Otoh, you definitely won't get 4hr onsite like all the major pc vendors offer.

    As for group policy and manageability, Apple got in the game late and will definitely catch up. The question is when (and what decade).
  • by Nom du Keyboard ( 633989 ) on Saturday March 10, 2007 @05:00PM (#18301818)
    Apple has a long way to go before Macs will be ready for widespread enterprise use.

    While Apple has a ways to go, I wouldn't call it a long way. You are completely correct in you listing of their corporate-important deficiencies, however these are fixable, if Apple wishes to fix them, in relatively short order. Apple has to want to fix them, and that's the real battle.

  • Linux (Score:2, Interesting)

    by hax0r_this ( 1073148 ) on Saturday March 10, 2007 @05:02PM (#18301828)
    "The learning curve and disparity of Linux distributions is too high for easy general office use." Has this person ever used Linux?
  • from my experience (Score:4, Interesting)

    by t35t0r ( 751958 ) on Saturday March 10, 2007 @05:07PM (#18301866)
    They are not. just from trying to get them configured for the uni ldap, autofs, nis, it's a pita. We have to manually make changes in the nfs script because it makes 1000's of symlinks in 2 different directories. Many of the settings that can be modified with nss_ldap don't even exist on osx, for example loginshell overrides. There's no newgrp, we have to roll our own. It's going to be real fun transferring all our users from nis to open directory (slapd) when we start configuring that. Will padl's migrationtools work, I doubt it.

    OSX server comes with apache 1.3 ..wtf? we had to use fink and install 2.0.something (the apache2 monolithic build provided by serverlogistics.com has cgi bugs). The configuration files are all over the place /etc/hostconfig, /Library, /System/Library, netinfo gui while on more posix systems it's just /etc . The perl that also comes with osx is buggy (try installing Net::LDAP and all its prereqs using perl -MCPAN -e shell).

    How do I login to an xserve with ssh -C -Y or ssh -X and run gvim or an xterm or any X app, can't have to use vnc. Then there's HFS which we have to use to support all those nasty meta files. I guess Xsan will be nice when we use it but that's after we get all the data off our huge raid array just for a couple of mac clients.

    We haven't even started migrating postgres, mailman, request tracker, and sendmail yet. If it's anything like the way it has been already we're probably going to have to use fink again.

    And no I don't want quicktime on my headless Xserve, thinking differently is difficulty.
  • by Junta ( 36770 ) on Saturday March 10, 2007 @05:09PM (#18301876)
    -Wireless means more maintenance in the context of Bluetooth, batteries to keep charged, etc.
    -Wireless networks do not scale well. Even at small scale performance isn't that great but at large scale the shared medium takes its toll beyond that.
    -Third point taken (network printers are more logical generally, centralized storage for data management also makes sense), but the mass storage on the other end runs into the above-mentioned performance aggravations.

    A docking station shouldn't have to plug into the normal ports (you say a docking station would have to be on both sides of a mac). Generally laptops have a dedicated, frequently blind-mate, connection for docs that allow video, power, usb, and many more things.

    Your last paragraph has more truth in it. Generally speaking the most painful thing anyone might deal with is external video. Power and USB connectors are so easy to manipulate that a docking station nowadays doesn't have to be the only way. Use HDMI for the video connector and everything is easy, except no VGA adapter possible for old projectors..
  • by CrankyFool ( 680025 ) on Saturday March 10, 2007 @05:11PM (#18301888)
    The two -- enterprise and consumer -- are not necessarily mutually exclusive. You're right, of course, that "high-end stuff" and "best price for desktops we put on corporate drone desktops" are mutually-exclusive (though one would wonder if Apple can figure out how to leverage what it's doing in the high-end market to also deliver lower-end stuff -- isn't that partially what the Mini's about?).

    But I'll give you an example -- I work for a very large staffing company (10K corporate employees, 100K-350K temps/contractors, etc). I manage the UNIX server side of the house. Desktop-wise, we're all Windows (including my unfortunate UNIX sysadmins :( ). Except that we have a bunch of ye olde creative people who use Macs. We recognize these people's value and we aren't inclined to mess with it by forcing them to use another platform, so we support Macs.

    Our challenge is that we do not (yet) have a holistic vision as to how we'll support Macs -- who does Tier 3 support? How do we do file services (I hear Macs still prefer AFP, and it's easier to use for them than SMB/NFS)? At this point, it's pretty lame -- we have one technician who's doing all the Mac support, and she's both incredibly busy and doesn't quite have the enterprise support she needs -- we're working on that. And to most quickly deal with her users' file server needs, we just got her an XServe.

    Apple is poised to make more inroads in our corporation, I think. Certainly, my group is on the verge of officially taking responsibility for how we use their products. Will it mean we wholesale replace everyone's $200 desktop with a Mac? Of course not. But I'll bet you we'll see moderate, steady gains in mindshare in our environment. Especially once our engineers start totting MBPs around :)

  • Definte "Enterprise" (Score:4, Interesting)

    by jschottm ( 317343 ) on Saturday March 10, 2007 @05:32PM (#18302054)
    (As a note - I _am_ an OS X (and Linux and Windows) user and admin. I have dozens of Apples ranging from G4s, G5s, Mac Pros, Powerbooks, MPros, and Xserves.)

    The learning curve and disparity of Linux distributions is too high for easy general office use.

    As someone else noted already, dismissing Linux with a single line is a little silly. Ubunutu is starting to gather desktop momentum. But I'll ignore the Linux factor. There is also a learning curve for moving from Windows to OS X, some of which Apple refuses to deal with. Many users are very used to AND prefer keyboard shortcuts to access pulldown menus, for example. The lack of consistancy for what the green window size button does is fustrating. Even Apple's own software fails to consistantly follow their own UI guidelines. Again, for example, a few applications quit entirely when you close the window while the majorty close the window but the program continue to run.

    Many corporate applications have been ported to W3-compliant Web services that are OS-agnostic

    Um... yeah. Sure. Which Enterprises are these again? Most Enterprises run tons of legacy software that's connected to via local software (often written in VB) or IE only frontends. Part of being an Enterprise level business is that you have years and decades worth of IT cruft that's built up.

    Because Macs work with Microsoft's directory, enterprise administrators can now more easily manage Macs alongside Windows machines.

    OS X works with _some_ parts of AD. There is still no viable replacement for Outlook on OS X. Whether you like Outlook with Exchange or not (I don't), there's very little that can do everything it can, and most Enterprise scale businesses are wrapped around it. Remember, it's not just a mail client or a personal scheduler, it's a foundation that many other companies have built on top of the scheduling features.

    Yes, you can add virtualization, but then you're back to the problems of running Windows, plus now you have additional administration overhead of running and managing two OSes on each system plus additional user training and problems.

    I'm also unaware of a way that I can push updates and settings to OS via Group Policies without using third party software. This is a key factor to Enterprises. A huge factor in deciding whether to shift OSes is the fact that the IT staff must be trained and experienced in what they're going to move to. If they've put years into developing internal tools to manage and deal with Windows, the cost of moving to OS grows.

    We find that most PCs that are sold as enterprise desktops are actually stripped-down, lightweight versions of the computers the same companies sell to home users. These machines lack the basic technologies needed in the modern enterprise. Apple, on the other hand, simply doesn't sell a minimalist computer whose predominant 'feature' is its price point, aimed at businesses or any other market."

    For instance, you can't buy a Mac without at least 512MB of RAM, Bluetooth, 802.11g Wi-Fi networking, Gigabit Ethernet, FireWire and even a remote control..."


    My last big batch of Windows desktops were purchased nearly 3 years ago and have 1GB RAM, gigabit ethernet, and have been just fine.

    Firewire? Why do enterprise desktop users need firewire? The only reason you need it is for digital video and audio or extremely fast file transfers. Not desktop use.
    WiFi? I don't want desktop users using WiFi. That's why we have millions of dollars of copper and fiber infrastructure with security features and VLANs. Wireless is great for some things, but it does not scale and it is inherently less secure than hardwire. Even just having 802.11 means that every single desktop is a potential rogue WiFi station letting people inside the firewall. Great.
    Bluetooth? Sort of neat, but again, desktop users don't need it and it opens up security issues.
    And I can't believe they even tried to cite having a remote control
  • Re:A little off base (Score:3, Interesting)

    by Anonymous Coward on Saturday March 10, 2007 @05:33PM (#18302070)
    You are all WAY off base. Looking at the total cost of ownership- anti-virus licensing, the cost of expensive deployment solutions for PCs versus the low cost of built in deployment solutions in Macs, the constant registry problems, driver issues, built in multimedia tools on Macs versus commercial solutions for PCs..all of these point to a MUCH lower cost for Apple hardware and software in the long run. I work in a dual platform environment and I have DOZENS of PCs in our repair area. I might have one or two Macs a month with a software problem, and maybe a Mac ever other month with an actual hardware problem. And the best part is we have way more Macs in our organization than PCs. Get your facts straight.
  • by MsGeek ( 162936 ) on Saturday March 10, 2007 @05:59PM (#18302294) Homepage Journal
    ...for moving from a Windows office to an xNIX office. And by xNIX I mean Macs and Linux boxes side by side. I mean FreeBSD and/or Solaris too serving up your data. Mac OS X has a few advantages Linux does not have and never will: Microsoft and Adobe software. Adobe is even reintroducing Premiere for Mac OS X, something that the platform lost when Apple put out Final Cut the first time and Adobe got their noses out of joint over it.

    I hate MS and Adobe as much as the next geek, and will gleefully point out F/OSS solutions like OpenOffice.Org, Kino and The GIMP, but let's face it, what will someone completely unhip to F/OSS rather have in front of them: the F/OSS workalike or the reassuring name-brand? Will MS and Adobe ever port to Linux? When pigs fly.

    With Mac OS X, you have an xNIX under the hood, and a friendly face out in front. Give the office folks Macs, and use Linux or FreeBSD on those servers that used to run Windows Server. Heck, basically Mac OS X Server is Mac OS X plus ports of stuff like Samba and CUPS. Save your money you would have spent on an XServe and repurpose some PCs with Linux or FreeBSD.
  • Re:That's funny... (Score:3, Interesting)

    by Bishop ( 4500 ) on Saturday March 10, 2007 @06:03PM (#18302332)
    Every company I know with an IT dept used a customized Windows install. Even when the IT dept was just one person. I don't see why Linux would be any different.
  • by TheMeuge ( 645043 ) on Saturday March 10, 2007 @06:10PM (#18302380)
    [quote]1) Linux is not a desktop OS (if it has changed in the last couple of years perhaps I should take a second look)[/quote]

    Really? Tell that to my parents. The learning curve was so "bad" that not only did they accept Linux nearly instantly, but it has now been almost a month, and I haven't heard a complaint, nor request for help.
  • Re:A little off base (Score:4, Interesting)

    by Vancorps ( 746090 ) on Saturday March 10, 2007 @06:11PM (#18302394)

    The samba part really confuses me. I'm trying to figure out how Apple screwed up samba support so bad. I had an OS X box copying 80gigs of photos to a Windows file server. It was going to take 30 hours. After 20 minutes watching it consistently go that speed I said screw that, pulled the hard drive out, popped it into a Knoppix box and copied all the photos using Linux and it took a little over 2 hours. That's insane! Both gigabit nics into a gigabit switch. Plus there is a weird subnetting issue I run into every now and again where it won't connect to a samba box if its on a different logical subnet. Of course sometimes it works so it's even more baffling.

    I think Linux and Windows are definitely better options in the corporate world. Of course our corporate Intranet is fully accessible in Firefox because I didn't want to make my Mac users have to run Windows in addition to OS X which they are more comfortable with. It's all just crazy! There is no way Apple is ready for the big time. Perhaps in a few more years they'll get a clue but I doubt it, no one wants a single supplier of goods, it's dangerous to put all your eggs in one basket.

  • Re:A little off base (Score:3, Interesting)

    by legirons ( 809082 ) on Saturday March 10, 2007 @06:19PM (#18302466)
    "I'm pretty sure the problem isn't prejudice against hardware, but integration issues that arise when moving from an all-MS shop to a mixed environment with OS X."

    Assuming this is a troll. however...

    we've budgeted months of effort to integrate Windows Vista with the current all-MS environment...

  • if you run the roll call of movies that use linux systems for major parts of the productions you would have a very long list

    ILM has a huge linux renderfarm
    a good chunk of the workstations use linux software [-- this is in a good number of movie houses

    you don't want your system to suddenly decide to go into "lockout mode" when you have a mega million dollar movie on the line
    and besides if you think about it "Star Trek : Nemesis" was cgi'd on linux systems so yes it it ready for (the uss ) Enterprise
  • by JebusIsLord ( 566856 ) on Saturday March 10, 2007 @07:30PM (#18303034)
    Yeah, its funny. I work at a major Oil & Gas company in Calgary. We're a Novell/Windows 2000 shop primarily, and a pretty conservative one. We DO have several engineers on Linux workstations, however.

    We're toying with upgrading to Vista clients down the road, and dropping Novell entirely (not my decision!). Linux workstations and Solaris VMWare servers aren't going anywhere. No one has seriously considered doing Mac anything, though... and lots of us run them at home.
  • by level_headed_midwest ( 888889 ) on Saturday March 10, 2007 @08:10PM (#18303404)
    My question is why would anybody run MacOS X as a UNIX distribution when there are other UNIXes out there that are a lot cheaper to buy, such as BSD, Solaris, and Linux. Not to mention that running UNIX programs in OS X is more trouble at first as OS X doesn't natively use X11 and it will include none of the standard Qt or GTK libraries, X11, or GCC in a standard installation. The appeal of a Mac is that it's got a shiny GUI, NOT that it runs BSD underneath. If I wanted to run BSD, I'd simply go get {Free|Open|Net}BSD for nothing and run it on my inexpensive "commodity" computer rather than hacking up an expensive Macintosh. I bet that any CIO worth their Mountain Dew ration will feel the same way.

    Oh, and Linux does not necessarily have its own disk format like Solaris, OS X, or Windows do. Linux will install on ext2, ext3, ReiserFS 3, XFS, and JFS. You can get patched kernels to install on the new ext4 and ReiserFS 4, but those are not enterprise-worthy options at the moment due to development. Also, unlike those other OSes, not all of its supported filesystems came from its development. The ext filesystems did come from the Linux kernel developers, but ReiserFS came from a third party, Namesys. XFS came from SGI, who used it as the IRIX filesystem. IBM uses JFS as AIX's filesystem. And with the exception of ReiserFS and ext4, all of the Linux filesystems are fully read-write in at least one other OS. For example, Windows can read-write ext2 and ext3 via the IFS driver.
  • by be-fan ( 61476 ) on Saturday March 10, 2007 @10:45PM (#18304624)
    My question is why would anybody run MacOS X as a UNIX distribution when there are other UNIXes out there that are a lot cheaper to buy, such as BSD, Solaris, and Linux.

    That really wasn't the point of the original post. The original poster complained, in so many words, that OS X was isolationist and did everything its own way. That's wrong. Whenever possible, OS X does things how other modern *NIXs do things. Aside from Quartz, Cocoa, and Carbon, most everything in OS X is built off open technologies. OpenGL, LDAP, CUPS, NFS, SSH, etc are all part of the core platform.

    Not to mention that running UNIX programs in OS X is more trouble at first as OS X doesn't natively use X11 and it will include none of the standard Qt or GTK libraries, X11, or GCC in a standard installation.

    X11 and GCC are on every OS X installation CD. Yeah, it doesn't install them by default, but then again, Ubuntu doesn't install GCC by default either!

    I bet that any CIO worth their Mountain Dew ration will feel the same way.

    Again, we're not talking about buying OS X to get a UNIX, but buying OS X and getting a UNIX as part of the bargain. You don't need to have OS X to get a machine that uses UNIX standards, but if you do buy OS X machines, they can integrate into your environment much like any other UNIX.

    Oh, and Linux does not necessarily have its own disk format like Solaris, OS X, or Windows do. Linux will install on ext2, ext3, ReiserFS 3, XFS, and JFS.

    Of those, only XFS and JFS weren't especially designed for Linux. And it took several years to port XFS to Linux, reinforcing my point that filesystems are by and large closely tied to their host OS. Also, ext3 is the de-facto standard Linux filesystem. Every major distribution ships ext3 as the default, and its the first one to get improvements like the low-latency work and fine-grained locking.

    And to be fair, OS X installs on UFS just fine, though some apps don't like the case-sensitivity.

    And with the exception of ReiserFS and ext4, all of the Linux filesystems are fully read-write in at least one other OS. For example, Windows can read-write ext2 and ext3 via the IFS driver.

    And both Linux and Windows can read-write HFS+. However, Windows won't install on ext2 or UFS, Linux won't install on NTFS, UFS, or HFS+, so why is it a surprise that OS X won't install on NTFS or ext3? The original poster asked "why does OS X use its own disk format", and the answer is: "almost every OS uses its own, preferred disk format". There are exceptions, and Linux is particularly flexible in this regard, but even on Linux there is a de-facto standard that is the most well-supported.
  • by nick.ian.k ( 987094 ) on Sunday March 11, 2007 @02:10AM (#18305784)
    Nice one on whomever modded me down. Your biases are rampant and obvious. You're more of a moron than the bloke speaking about that which he knows nothing.
  • by TheNetAvenger ( 624455 ) on Sunday March 11, 2007 @09:26AM (#18307110)
    That's wrong. Whenever possible, OS X does things how other modern *NIXs do things. Aside from Quartz, Cocoa, and Carbon, most everything in OS X is built off open technologies. OpenGL, LDAP, CUPS, NFS, SSH, etc are all part of the core platform.


    i.e. They suck every free technology and contribute almost nothing back to the OSS community, yet take full advantage of all the OSS work. And the stuff that makes a Mac a Mac is all closed software. Until I can download the source to Finder or iPhoto or iTunes, they are no different than MS.

    Ironically, a lot of the same comments people are using in this thread could also be made about Windows, as MS provides a BSD Unix subsystem that is Open and uses OSS software quite easily, it is just the NT Kernel and the Win32 that they keep closed, the rest is all open and great just like Apple. (gag)

    Apple is the biggest OSS leach in the industry, and people on SlashDot run to fight for Apple's right to be one of the worst OSS predators in the world. If MS cannibalized the same OSS technologies for their 'closed' OS and 'closed' hardware, the community here would have a cow about how it is embrace, extend, extinguish.

    Do you see Apple pushing OSS development anywhere? Do you even see Apple encouraging or supporting non-Mac APIs other than a few crumbs thrown around. (MS actually provides more Unix tools for its BSD subsystem than you can get from Apple for its entire OS.) Instead we get the Mac APIs shoved at us as the 'only' or 'correct' way, and what OSS and OSS GUI development that exists comes from dedicated people outside Apple.

    I know this will get modded as Troll, as every Mac user that can click a single button mouse will run here to defend Apple's OSS credentials.

    SlashDot has been taken over from an OSS advocacy site to a Mac fan site and Apple and OSS could not be any farther apart by being a closed source OS, with closed source applications and running on closed hardware.

    PS Does anyone else find it ironic that a Mac article would tell the world how important it is to have 512MB of RAM in all their computers (because OSX needs it) when Apple itself is running Mac ads on TV making fun of Vista for requiring 512MB of RAM and needing tons of upgrades to get the 512MB of RAM? So Vista is evil because of the outrageous need for 512MB to run smooth, and Apple is cool because it also wants 512MB of RAM to run smooth? (gag)

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