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Media (Apple) Media

How Apple Kept the iPhone Secret 539

An anonymous reader writes "Bogus prototypes, bullying the press, stifling pillow talk — all to keep iPhone under wraps. Fortune's Peter Lewis goes inside one of the year's biggest tech launches. One of the most astonishing things about the new Apple iPhone, introduced yesterday by Steve Jobs at the annual Macworld trade show, is how Apple managed to keep it a secret for nearly two-and-a-half years of development while working with partners like Cingular, Yahoo and Google."
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How Apple Kept the iPhone Secret

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  • by Kenja ( 541830 ) on Wednesday January 10, 2007 @12:37PM (#17540986)
    Step 1) dont tell anyone about it.
    Step 2) dont deny it exists.

    Thats about it realy.
  • Secret? (Score:1, Insightful)

    by MyNameIsEarl ( 917015 ) <`assf2000' `at' `yahoo.com'> on Wednesday January 10, 2007 @12:38PM (#17541020)
    Everyone and their mother has been waiting for months, maybe even a year, for the official announcement of an iPhone. How exactly is this a secret?
  • by hirschma ( 187820 ) on Wednesday January 10, 2007 @12:40PM (#17541072)
    Seems that Apple is keeping the secrecy going... questions that I have:

    - What processor?
    - How much "system" RAM in the thing?
    - Can users install their own software? Rumor is that you cannot - you have to buy it from Apple or Cingular.
    - What bluetooth profiles are available?
    - Can I get shell?

    I have a feeling that this is not going to be a geek's toy.

    jh
  • How sad... (Score:5, Insightful)

    by Skadet ( 528657 ) on Wednesday January 10, 2007 @12:43PM (#17541108) Homepage
    As Macworld approached, dinners were missed, kids were not tucked in properly, and family plans were disrupted, especially over the holidays. And for what? "Sorry, that's classified" is not considered a satisfactory answer in many households when Mom or Dad misses the school play or the big wedding anniversary dinner.


    I'm not sure any job is worth this, let alone producing a gadget.
  • by tlhIngan ( 30335 ) <slashdot.worf@net> on Wednesday January 10, 2007 @12:50PM (#17541264)
    It's interesting to see that Apple "gets it". They must have been planning on doing the iPhone for a long time - for there are legions of people who scour the FCC website regularly for new registrations to catch the latest and greatest cellphone to hit the market. And add to that the legions of Apple fans who probably scour the FCC website just incase there's something wireless going to hit the market.

    That's why iPhone doesn't have approval (though I bet it already passes certification - they just haven't filed yet) - the instant it's filed, it's public information, and Apple hates that. (Especially since a lot of collateral gets filed - internal photos, external photos, user manuals, lab reports, etc).

    Honestly, until now, I really didn't find anything that made me want a new cellphone (the one I have is great, but it's coming up in the years), so I wouldn't know what to get when it died. Guess I do now. It's pricey, but I paid more for my current smartphone...

    And given how difficult it is to do a cellphone (very - carriers are very picky - if the color of the button is wrong... or if it has certain features like call timers or byte counters...), I wouldn't see Apple as being able to get one in since it has no experience. (I expected it to be some super-hyped rumor that someone started and everyone ran with it after being upset at how crappy their current phone was, or some half-assed thing as is typical reaction.). But I suppose GSM carriers are less strict than CDMA ones since you don't strictly need carrier approval to sell a GSM handset (just replace the SIM card).
  • Agreed (Score:5, Insightful)

    by snowwrestler ( 896305 ) on Wednesday January 10, 2007 @12:54PM (#17541320)
    To me the untold story is how Apple managed to build such a strong buzz for their product, while avoiding any of the negative backlash that can accompany such a campaign (compare to Sony's PSP debacle right before the holidays, for instance).

    They waged a viral campaign so effective that analysts and customers were basically demanding to be given the opportunity to purchase the new product--and they did it so silently that I'll probably get responses arguing that Apple didn't even do a campaign. THAT, to me, is the real story of secret-keeping.
  • by amokk ( 465630 ) on Wednesday January 10, 2007 @12:58PM (#17541418)
    I'm pretty sure that the stunning overwhelming majority of cellphone users will not pass over the iPhone because they cannot get a shell. It'll be a geek's toy in the sense that it'll probably do more than any other cellphone out there today while simultaneously doing it in a more elegant way than has so far been conceived. It'll be a geek's toy in that it has a good web-browser installed from the get-go instead of some barely useable, slapped-together piece of crap that most cellphone users nowadays have come to accept as a "mobile browser." It'll be a geek's toy in the sense that it has some real horsepower behind it to do what many people would like to be able to do with their current phones.

    I think what Apple has here is a "digital life manager" first that is incidentally also a cellphone. They will absolutely not miss the market of people who want to open a goddamn shell on their phone.
  • by Merkwurdigeliebe ( 1046824 ) on Wednesday January 10, 2007 @12:59PM (#17541436)
    While Mr. Wu and many other analysts who scour the supply chains for hints of what might come had an idea that an Apple phone device was almost certainly imminent; no one outside the loop knew what the specifications, configurations, capabilities, software, interface (soft and hard) were going to be to a reasonable degree. Surely, many people guessed at the features. Some people actually got some right; many got them wrong but no-one got it all right. Most guessed incorrectly and were working from obscurity and not from secret, in-the-know information. It was predominantly wild-guessing. Therefore it can be asseted as a secret. If one guesses enough one is apt to guess right.
    Isn't that what brute-force password attacks are about? One cannot claim that hackers knew one's secret password only because they were able to discover that a password existed and then were able to gain it by brute-force attack.
    I think it can be classified as having been an unqualified bona-fide industrial secret to the extent they were able to keep the details about the device at large from the press and the public and even their competitors.
  • by iggy_mon ( 737886 ) on Wednesday January 10, 2007 @12:59PM (#17541446) Homepage
    i wouldn't mod you "Insightful", i'd mod you "Troll"

    from the F*ing article...
    In the end, Apple decided to reveal the iPhone several months ahead of its official June launch because it could not keep the secret any more. Apple has to file with the Federal Communications Commission (FCC) for the permits needed to operate the iPhone, and once those public filings are made, Apple has no control over the release of that information. So, Jobs said, he made the decision to have Apple tell the world about its new phone, rather than the FCC.

    we need a new mod catagory, how about "-1, Didn't RTF"

  • by fistfullast33l ( 819270 ) on Wednesday January 10, 2007 @01:06PM (#17541574) Homepage Journal
    Fortune's Peter Lewis goes inside one of the year's biggest tech launches

    It's January 10th. Obviously this is going to be the year's biggest tech launch to date. Talk about hyperbole. Talk to me in November and then we can talk year's biggest tech launches.
  • by xxxJonBoyxxx ( 565205 ) on Wednesday January 10, 2007 @01:07PM (#17541592)
    Yet Another Phone, huh? The secret isn't so much how they kept this thing "under wraps" (as if) but how Apple is getting various media outlets to flog what appears to be Yet Another Phone (or PDA) as the "next generation", "innovative", etc.

    At $500 a pop it may be Sony-ing it's way out of its target market too.

  • Re:How sad... (Score:3, Insightful)

    by iPodUser ( 879598 ) on Wednesday January 10, 2007 @01:07PM (#17541600) Journal
    I agree, but its not like the employees weren't warned. All you need to do is watch "Pirates of silicon Valley" to know that working with Apple is a little bit more of a commitment. If you want a 9-5 with no innovation then go work for microsoft. Sure the iPhone team worked their asses off, but if this thing is as good as it looks in the demo shots, then this team can hold their collective head high for years to come.
  • Re:Seriously. (Score:5, Insightful)

    by ProppaT ( 557551 ) on Wednesday January 10, 2007 @01:09PM (#17541662) Homepage
    You're right on two out of the three. They do scratch easily and they are overpriced. You may not be a fan of the interface (I myself am not an apple zealot when it comes to UI), but you'd have a hard time convincing anyone that the user interface is bad. Look at 95% of the other products on the market. Apple consistently has easier to use, more intuitive UI's than practically all of it's competitors. This is Apple's strength and they play off of this constantly with all of their products. That's like saying Nintendo makes crappy videogames. You may not like the hardware, you may not like the games, but you'll have a hard time convincing people that they make bad games. That's their bread and butter. They use it to push their hardware.
  • by Ambitwistor ( 1041236 ) on Wednesday January 10, 2007 @01:13PM (#17541748)
    I think you need to reconsider that statement in light of the iPhone's price and feature set. It may be good at making phone calls, but it is in the same class of device as smart phones, not regular mobiles.
  • by nine-times ( 778537 ) <nine.times@gmail.com> on Wednesday January 10, 2007 @01:15PM (#17541798) Homepage

    Can users install their own software? Rumor is that you cannot - you have to buy it from Apple or Cingular.

    There hasn't been any real information on this, but I've heard people complaining that it will be sold "as is", and that you won't be able to get new software on it at all. While nothing has really been said about it, it seems ridiculous to me. Jobs made a big deal of the idea that it's running OSX with support for Cocoa and Core Animation and such. He made a point of saying that the screen would allow people to think of new, clever interfaces and be able to add things that are unforeseen at the time the device is sold. These statements don't make a lot of sense unless they intend to encourage third-party development.

    My guess is that the version of Xcode distributed with Leopard will have support for making iPhone applications and widgets. I suppose it's possible that Apple and Cingular would try to control installation, but it doesn't seem realistic. First, it would discourage 3rd party development. Second, these things tend to get hacked, and Apple knows it. The only reason to do it would be if Cingular insisted, but Cingular might just be happy to be gaining so many data-plan subscribers.

  • by DrXym ( 126579 ) on Wednesday January 10, 2007 @01:17PM (#17541852)
    Just as important - what's the battery life like. If they expect you to plug this thing every day into a dock, then it stinks as a phone. Besides, I don't even see anything about it to justify the enormous price except for storage. Most of what it offers has been available for years in various forms (e.g. O2's XDA phone range).
  • by soft_guy ( 534437 ) on Wednesday January 10, 2007 @01:18PM (#17541862)

    Given the absurd numbers of rumours which abounded over the past few months, what is this "secret" of which you speak?
    No one posted a picture of the phone online. The rumors were all over the place as to what the phone would be. The rumors were even iffy about whether it would be announced at MacWorld.

    I'd say they did pretty good.
  • Re:Agreed (Score:5, Insightful)

    by jandrese ( 485 ) <kensama@vt.edu> on Wednesday January 10, 2007 @01:20PM (#17541924) Homepage Journal
    Did you see the keynote. It's not just a phone + iPod, it's a smartphone (with all of the features you expect when you hear "smartphone") + iPod with an interface that doesn't suck. A smartphone with an interface that doesn't suck is truly newsworthy, as the industry has been trying to build that for years and failing miserably.

    I do think there is a bit of euphoria right now over the product launch that is likely to subside a bit as June rolls around and people remember that $700 is a hell of a lot of money for a phone, smart or no.
  • by Overzeetop ( 214511 ) on Wednesday January 10, 2007 @01:22PM (#17541966) Journal
    Not a troll, this is the new hip gadget for yuppies. It won't cut it, imho, for business use because no matter how many times Jobs says it, you really do need a keyboard. It's also mac-centric, and thereby incompatible with most MS-house stuff (i.e. outlook).

    I'd say it's potential downfall is the size - it's got a larger footprint than most full-size PDA phones. The HTC TyTN is 4mm smaller in both height and width, though it is thicker.

    I'd have preferred the iPhone nano - something I can swap my SIM into when I leave the PDA/phone on my dresser for the weekend.
  • by gb506 ( 738638 ) on Wednesday January 10, 2007 @01:22PM (#17541968) Homepage
    Probably not. Which is so self-destructively stupid of Apple.


    If features and extensibility were the key to consumer adoption and sales success, then iPod would have failed. You clearly do not understand the fact that success for Apple in the phone market it is not about supporting feature x that 1 in 5000 users would care about, it's about focusing on the totality of the offering and making sure it "just works"

  • by kfg ( 145172 ) on Wednesday January 10, 2007 @01:25PM (#17542052)
    Death camp? Whooooooa! Where did that come from?

    They knocked down the WTC? Whoooooooooa! I never saw that coming.

    There are people in this world who are perfectly capable of ignoring the reality of what "everyone" is talking about. People are funny critters.

    KFG
  • by fgodfrey ( 116175 ) <fgodfrey@bigw.org> on Wednesday January 10, 2007 @01:27PM (#17542088) Homepage
    Well, a) integration with things like Google Maps is not something that other phones have (like, being able to tap the phone number you get off Google Maps and have the phone dial it without writing the number down and then typing it back in) b) how many phones support standard IMAP and POP servers? That means darn near anyone can get their email on their phone and can use a nice (assuming you like Apple interfaces) interface on their computer to set the phone up to do it.


    Most importantly, related to your last comment, c) When was the last time you paid list price for a cell phone? Like all other phones, I'll bet this one ends up significantly cheaper than $500 to the end user. That being said, I suspect their target market, at least initially, is "people who have both a Treo/Blackberry/Etc. and an iPod".

  • Re:Agreed (Score:3, Insightful)

    by drinkypoo ( 153816 ) <drink@hyperlogos.org> on Wednesday January 10, 2007 @01:34PM (#17542218) Homepage Journal
    That's the parent's whole point! Nobody should care about the iPhone. It doesn't do anything that hasn't already been done by the likes of Motorola, Samsung, Nokia and a dozen other companies, including Apple itself.

    That's a bunch of bullshit and you know it. Or at least you should. No one has delivered a smartphone that is a joy to use. It looks like the Apple phone will be just that. Every smartphone to date has been a fucking atrocity.

  • by phayes ( 202222 ) on Wednesday January 10, 2007 @01:42PM (#17542350) Homepage
    It's got a logical keyboard for casual use and if you really need more, bluetooth, so you should be able to pair it with a BT keyboard.
  • Re:Agreed (Score:5, Insightful)

    by flyingsquid ( 813711 ) on Wednesday January 10, 2007 @01:47PM (#17542450)
    Did you see the keynote. It's not just a phone + iPod, it's a smartphone (with all of the features you expect when you hear "smartphone") + iPod with an interface that doesn't suck. A smartphone with an interface that doesn't suck is truly newsworthy, as the industry has been trying to build that for years and failing miserably.


    Agreed: it's the "doesn't suck" that's key. Apple's iPod wasn't the first portable MP3 player by a long shot, but they created one that was small, stylish, had a good interface, and was actually enjoyable to use (and yes, marketed the hell out of it). Apple took the portable MP3 player to the masses and led a revolution in how we listen to music. They don't deserve all the credit, but in putting out the first non-sucky MP3 player, and in continuing to push the boundaries of the technology, they deserve a heck of a lot of credit.

    The question here is, can they do the same thing to phones that they did to music players? Coming off the successes of the iPod, I wouldn't count them out. On the other hand, the iPod is a tough act to follow, and Apple has created a monster wave of hype that they're somehow going to have to live up to. This thing has to be good enough to survive on more than novelty and buzz, it's got to offer real advantages over your cell phone, rather than just being an awkward chimera of phone and iPod.

    I think that Apple is clearly heading in the right direction. But being a pioneer is dangerous. Think back on the Newton- it came out not quite ready for prime time, so even after they got the text recognition working better, they had already lost the brief opportunity to capitalize on the device's novelty and buzz, and it never really took off. One or two major snafus in the iPhone and the same thing could happen.

  • by peragrin ( 659227 ) on Wednesday January 10, 2007 @01:48PM (#17542492)
    you haven't looked at the specs but are dissmissing it because it's an apple product?

    Talk about fanboy. Why don't you go take a look at the specs. Apple has built a smart phone that is unique. While I personally won't buy one no matter what the cost, I have to give apple credit. it's an amazing phone with an amazing feature set. No phone made today is an where close in all the features. No interface is as unique. No other phone uses accelerometers to rotate the display on the fly(to watch movies or broswe), or to turn off the display if placed near the face so you can talk with out a glowing face.

    Those two features are the kinds of things that set Apple products apart from every day crap. I won't buy one simply because i like simple phones, I don't need a smart phone. Though I might get it for the ipod features.
  • by bynary ( 827120 ) on Wednesday January 10, 2007 @01:52PM (#17542564) Homepage
    Did you watch the keynote speech? Did you read any of the summaries from it? Apparently not because it doesn't just make phone calls and play music. The LG Chocolate does both of those (as do many other devices). The key difference is that, if this device lives up to Apple's claims (which most of the products in recent years have), it will make phone calls and play music better than any other device has ever done it. That's why the iPod has been as successful as it has: it doesn't just play audio and video files; it plays audio and video files better. Apple didn't just cram an MP3 player into a phone or vice versa; they engineered a new device that was designed to do both equally well. It's not just a handheld device that happens to run Windows Mobile; it's a device whose software and hardware were designed from the ground up together to create a seamless thing that makes my life easier. No I don't work for Apple.
  • Re:Agreed (Score:4, Insightful)

    by p0tat03 ( 985078 ) on Wednesday January 10, 2007 @01:58PM (#17542680)

    That's the parent's whole point! Nobody should care about the iPhone. It doesn't do anything that hasn't already been done by the likes of Motorola, Samsung, Nokia and a dozen other companies, including Apple itself.

    Since when has Apple ever been about doing things that others cannot? The iPod doesn't have any functionality that other mp3 players don't have, Macs don't have any real hardware that your average PC doesn't have already... The secret sauce for Apple is usability and fashion/style. They took bland, boring mp3 players, and made it cool to use and wear. They took clunky laptops and made it sleek and sexy. They are doing the exact same to cell phones. Technically there is nothing the iPhone does that the vast majority of smartphones cannot - but the iPhone looks slick, it looks like it'll be a joy to use, and it'll be cool as hell to have it.

    Which, in the end is exactly where they want to be. Why sell bargain-basement hardware for low margins when you can hook the self-proclaimed elite that are willing to pay a premium for ease of use and cool bling factor?

  • by Curmudgeonlyoldbloke ( 850482 ) on Wednesday January 10, 2007 @02:09PM (#17542866)
    ... because it hasn't been released - it's only been announced. What we do know is that Apple are a thousand and one times better at managing their prospective user base than anyone else out there.

    I can think of lots of reasons why it may not be very good as a phone, or as a media player, and I'm sure plenty of other people can, but not too many people seem to be doing other than raving about it. One exception was the Register, with a couple of recent "emperor has no clothes" articles (which drove lots of traffic to their letters pages).

    So it's going to be released some time in June (or not if it's late), and it'll completely dominate it's market, (or perhaps it won't). We just don't know yet. The thing that we can reasonably assume is that lots of people will buy it whenever it comes out, because Apple's marketing has been so good so far. So we'll find out whether it's any good real soon after it's been released.

  • Re:Agreed (Score:5, Insightful)

    by hamburger lady ( 218108 ) on Wednesday January 10, 2007 @02:09PM (#17542872)
    i think when the parent said 'joy to use' he/she was talking about to the average person, not to the sort of person that would run linux on their phone.
  • by Anonymous Coward on Wednesday January 10, 2007 @02:18PM (#17543036)
    >You make a good point. This is why Apple will never be really big. This is why they originally
    >failed in the PC business and their current computer business is stalling. They just want to
    >control everything. They will not let the creativity of the entire computer industry work in
    >favor of their products.

    Dude, the only creativity the PC computer industry has shown is in making things as cheap as possible.

    Apple don't play that game.
  • just the beginning (Score:5, Insightful)

    by acvh ( 120205 ) <geek.mscigars@com> on Wednesday January 10, 2007 @02:26PM (#17543158) Homepage
    I think it serves as a great tech demo. Features that work will start showing up elsewhere, patents or no patents. Phones are a commodity business, the iPhone is a boutique product. Too expensive for wide adoption, but maybe a portent of things to come.
  • by Midnight Thunder ( 17205 ) on Wednesday January 10, 2007 @02:45PM (#17543464) Homepage Journal
    I think it serves as a great tech demo. Features that work will start showing up elsewhere, patents or no patents. Phones are a commodity business, the iPhone is a boutique product. Too expensive for wide adoption, but maybe a portent of things to come.

    Remember how people said the iPod was too expensive and had no market when it came out? I think the iPhone may be in the same situation. It certainly has a lot going for it, including integration, design and simplicity. When you consider that there is the $4000 Vertu [vertu.com], that is getting bought by people with deep pockets and those who want to make a statement, I believe there is market enough for a well design, easy to use Smart Phone. This may just be the product to bring the smart phone to the masses.
  • by alanQuatermain ( 840239 ) on Wednesday January 10, 2007 @02:50PM (#17543570) Homepage

    Given that it is highly doubtful that there is an Intel processor inside the iPhone, it will mean recompilation to run on the CPU that is in there. Honestly, given the form factor, it's much like trying to take a Win32 application to CE or vice versa - it doesn't work. Not because you can't scrape or expand the API to fit one another, it's just a totally different UI paradigm.

    It's worth remembering that Xcode already has cross-platform compilation built in via gcc, and that likely the APIs used for user-level applications will be Objective-C, which shields programmers from a lot of low-level stuff. ObjC's message-passing even insulates developers from things like function-call ABIs to a large extent. Don't forget that OS X is based on NeXTStep & OpenStep, which (just like the PPC/Intel 'universal binaries') were able to recompile/bundle applications to run on multiple processors. Unless you're doing something fairly close-to-the-metal, writing apps via the Cocoa framework (and probably a separate ObjC iPhone framework) will likely mean that compilation is just a couple of clicks away -- and it'll build an Intel/PPC version for local debugging, and an (ARM? PPC? etc?) for deployment/final testing.

    As for the differing UI, it's not all that difficult to change an app to match that -- after all, we're talking about a somewhat slimmed-down device -- because it would use the same standard high-level view, control, and layout code. While something like Delicious Library might have some potential for an iPhone application, it wouldn't look exactly the same, because the current UI for it has been designed -- by the app's developers -- according to a larger available screen. For something with a small screen, it could be tweaked to have each view appear in sequence, like the iPod menus & the iPhone mail application: List of libraries, contents of library (even with the cover browser UI), and select an item to view details. But being Objective-C, it likely wouldn't need a vast deal of changes beyond that; the code for each view might well be exactly the same. Certainly the item information view probably needn't change, nor the library list. The cover/shelf view might need tweaking to optimize it for smaller displays -- then again even that might not be necessary.

    Then again, we may be restricted to HTML/Javascript 'widgets' -- who knows?

    -Q

  • by loraksus ( 171574 ) on Wednesday January 10, 2007 @03:00PM (#17543742) Homepage
    Probably not. Which is so self-destructively stupid of Apple

    Yeah, but a cell phone company is going to be selling this.
    Since when have you know a phone company not to be full of thieving motherfuckers who will cripple hardware (without labeling it as such and denying that it is crippled) so that they can sell an overpriced, poor quality service to you like $1 to send a 320x200 "picture mail?"

    I'm not trying to troll or anything, just take a look at any cell phone provider out there.
  • by nasch ( 598556 ) on Wednesday January 10, 2007 @03:02PM (#17543770)
    The iPhone's problem is that it's attempting to redefine a market that's already been defined through market forces; it's not like we've never had candy bar style phones here before, and it's not like we haven't had touch screens. They just don't sell as well as clamshells, and phones with buttons.
    If you read through the keynote, you can see that their goal is to take 1% of the phone market (USA, IIRC). Clearly they have no designs on this thing selling as well as clamshells, and it can be a big success without doing so or ever becoming any kind of market leader. You would be missing the forest for the trees anyway if you didn't notice that a $500 phone isn't going to be mainstream no matter what it looks like, what features it has, or who makes it. What happens if/when 1) it's shown to be everything the demo promised 2) it proves durable 3) the price comes down and 4) it's available from other providers will be very, very interesting, though.
  • Re:Agreed (Score:2, Insightful)

    by Rethcir ( 680121 ) on Wednesday January 10, 2007 @04:11PM (#17545052)
    I don't think you'll necessarily NEED a data plan, since it will run off WiFi as well. Just means you can only web browse from a hotspot, and you better download those google map directions before you hop in the car.
  • by juniorbird ( 74686 ) on Wednesday January 10, 2007 @04:36PM (#17545494) Homepage
    Sure, clamshell has won out at the consumer level, but how many clamshell smartphones do you see out there? Sure, there's the Nokia 9000 series, but virtually every smartphone is either candybar or candybar with a slide-out keyboard. Smartphone users have shown themselves prepared to accept the candybar form-factor, and that's the target market for this product.

    Perhaps this is because of the advantages that candybar offers for some applications. Basically the entire interface on the iPhone would've been impossible if it had two smaller screens rather than one large screen. The Nintendo DS is a great gaming machine but I'm not sure that I'm interested in using its two screens togther to watch Pirates of the Caribbean.

    Hipsters have also embraced the candybar, with the Hiptop and Sidekick. That's much more the price point of the iPhone.

    It's also important to note that the latest successful clamshell phones -- especially the RAZR -- have been dramatically thinner. It's much harder to make thin with all of the widgets and gadgets that need to go into a smartphone. Apple delivered on thin, which is clearly desired by all market segments.

    The "crappy" Cingular network is a common complaint against the phone. One thing to note is that Cingular has never crippled its phones, which was key to Apple here -- as fast as Verizon's network may be, they charge for every feature use, and that would have killed the iPhone. So this is a big win for most users, including those who want to install apps.

    Also, the network isn't that bad. Compared to other USA networks, coverage is about the same, and nobody offers the data speed that you can get on other continents. Worry about service more if Apple chooses a crappy European carrier. Cingular and T-Mobile were the only possible US choices for national coverage with GSM, and both are about equal in what they offer.

    Back to installing apps: it's not clear if the OS X on the iPhone is similar to the desktop version, if it is, that's a killer app. The creative and executive types who will shell out for this kind of thing would much rather install something they already use on their desktop than some application designed just for the phone. Half of the effort expended in selecting and using a smartphone is finding applications that allow productivity on the phone while syncing in some way with the desktop. If Apple made it possible to run OS X apps on this phone -- and I actually think they didn't, but that's another discussion entirely -- that fixes an entire class of problems that smartphone users have, whether or not other phones offer downloadable applications.

    You're right to point out that the iPhone isn't that innovative. It does few things that my Treo doesn't do, or that a Windows Smartphone, Blackberry, Blackjack, etc., don't do. But it seems to do them more easily and smoothly, as well as looking better while it does them. That's a good selling proposition.

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