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Apple Businesses

Apple Wants Your Input 1002

Posted by michael
from the but-only-one-mouse-click-at-a-time dept.
Johnny Mnemonic writes "Apple is asking for feedback specifically from PC users about why you might be considering a Mac purchase, or if you recently purchased a Mac for the first time, why you made the switch. A good opportunity to sound off about your Apple peeves, but also a chance to let Apple know what you think they're doing right. The Mac OS X feedback page, originally from the Public Beta, is still up and accepting feedback, also."
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Apple Wants Your Input

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  • by 1stflight (48795) on Sunday March 24, 2002 @10:37PM (#3218741)
    1 It didn't cost me an arm and a leg. For what I'd pay for a new IMac, I could easily stock a brand new AthlonXP w/a full fledge GF4.

    Aside from that I love Mac's just too out of my price range .. *blah*
  • Re:Dear Apple, (Score:2, Informative)

    by spir0 (319821) on Sunday March 24, 2002 @11:00PM (#3218875) Homepage Journal
    there's a little bit more to consider than clock speed. there's base frequency, there's how the OS deals with the CPU, there's the efficiency of the bus and the rest of the architecture.

    I use PCs because they're cheap, but I'd like to use a G4 because they're friggin quick.

    don't do what every intel and M$ marketing dept in the world wants you to do... ie; look at the numbers on the outside without any understanding of the underlying logic...
  • Re:one reason... (Score:3, Informative)

    by norwoodites (226775) <pinskia&gmail,com> on Sunday March 24, 2002 @11:26PM (#3218996) Journal
    The SMB browser support went in the new version of SMBFS in Darwin's CVS so it will be in Mac OS X 10.2.
  • by Accipiter (8228) on Sunday March 24, 2002 @11:56PM (#3219124)
    If you want me as a customer, do whatever you can to promote open standards and Windows emulators.

    Virtual PC [connectix.com] may be what you're looking for.

    It's very much like VMWare, except it's actually emulating a different architecture.
  • by metacosm (45796) on Monday March 25, 2002 @12:02AM (#3219150)
    Utter bullshit.

    I do not "hate" apple, nor do I believe do most of the posters here. I don't give a crap about the mouse, and I am hot and bothered to get my hands on OS-X... BUT... That "usual mac stuff" is how people make decisions! Hardware being too expensive is a BIG DEAL. For example

    iMac: 1399
    700Mhz
    128Megs Ram
    40Gig HD
    15 inch flatscreen

    Dell 4400: 1389
    1600Mhz
    512Megs ram
    40Gig HD
    19 inch CRT

    This is _not_ a hard decision for me. Go do the price comparison yourself (and buy the way, that dell has 100 dollar mail in rebate, but I don't count it.. some might claim it is 1289).

    The bottom line is there are LOTS of people who would love to be mac fans... but are not willing to buy 1 mac rather than 2 PCs (or in my case, 1 mac desktop rather than a very nice Sony Viao Laptop).
  • by cpt kangarooski (3773) on Monday March 25, 2002 @01:27AM (#3219486) Homepage
    Well, hell. The ACTUAL original mouse developed by Doug Engelbart (built by Bill English) at SRI years before Xerox PARC ever formed, had only one button. Later SRI mice had three.

    But of course, Englebart, who also wanted chording keyboards used in conjunction with mice (on the left side of a regular keyboard, so that when you used the mouse, you could move your other hand over too, and not strain to use all keyboard commands, even though the other keyboard was perhaps not as easy to work with) has said that he would've put more buttons on, if only he could have figured out how to make them all fit.

    Jef Raskin at Apple invented the double click, however. (which was also independently invented for use with the Gypsy word processing program, unbeknownst to him) It wasn't necessary given how the Altos used the mouse.

    You're not impressing me by complaining about how people don't know the history of HCI development.

    Check out this site: Making the Macintosh [stanford.edu], for some very interesting historical documents and interviews.
  • by Cheesewhiz (61745) <ianp@m[ ]com ['ac.' in gap]> on Monday March 25, 2002 @01:54AM (#3219624) Homepage
    Frankly, I think this is exactly the kind of bloated feedback email that Apple will skip over quickly. Realize that the Apple employees assigned to this gig will have to go through hundreds, if not thousands of these emails because of this feedback page being Slashdotted.

    If you want your opinion to be heard, I suggest the following:

    Get to the point quickly: Bulleted lists of your points might be appropriate. Keep things as short as you can.

    Talk about current problems and experiences, not old ones: They don't care about the Quadra you looked at 10 years ago, unless it relates to todays offerings.

    Don't whine about things that won't change: The mouse is an example. Apple has had single button mice since the Apple IIe of 1983, and perhaps before. They're not going to change it, so quit your whining and buck up the $20 for a USB multibutton mouse.

    Give suggestions: This hardly needs to be said to a good Slashdotter, I'm sure. Criticism means little if you don't have a better idea.

    Also, this might be helpful: Apple History [apple-history.com]

  • by Aapje (237149) on Monday March 25, 2002 @04:22AM (#3219998) Journal
    1) Precompiled packages for MacOS X based on a nice package manager (PHP 4.1.2 is available):

    http://fink.sourceforge.net [sourceforge.net]

    You can also use the instructions in this article [stepwise.com] to easily compile version 4.0.6 with the options that you want.

    2) Civilization III is known to be slow (also on a PC). Have you installed the latest patch [infogrames.net] and disabled quartz text? You can also try to make an image of the CD (with disk copy) and use that, that should speed it up a bit as well. Optimizing your HD is also advisable. I've heard about a guy having smooth gameplay with the same machine that you have, so it's certainly possible.
  • Re:Deal with it! (Score:4, Informative)

    by CokeBear (16811) on Monday March 25, 2002 @07:50AM (#3220489) Journal
    One more thing I forgot to mention (give me a break, its 7:30 in the morning):

    Expandabiltiy! If you want expandability, don't buy an iMac! You heard me, if you need a G4 Tower, then buy a fucking G4 Tower. Would you buy a Honda Civic Hatchback and then bitch about the leg room in the back seat? (OK, some people would, but they are stupid). In a G4 Tower, you get PCI, AGP, USB, FireWire, ATA, SCSI... What more do you fucking want people????

    Sorry about all the ranting. I'll go take my meds now.

  • Mac's useful life (Score:2, Informative)

    by MrMickS (568778) on Monday March 25, 2002 @08:41AM (#3220635) Homepage Journal

    Why would I give that up so I could just buy a computer that I'd have to replace every three to five years?

    If you need to upgrade it don't buy an iMac/laptop.

    I need a laptop so I keep upgrading on a regular basis :) however my father is still running a PowerMac 8500 bought towards the end of 1995 (see http://www.everymac.com/systems/apple/powermac/sta ts/powermac_8500_120.html for details)

    A brief list of updates carried out on the system:

    • CPU upgrade from 120 Mhz PPC 604 to 466 Mhz G3
    • Adaptec Ultra SCSI card added with 3 x 9GB internal SCSI drives.
    • USB PCI card added
    • Radius MotoDV card added for DV NLE (three years ago)

    It runs fine for general office type work, DV Editing, general browsing, email etc. It won't run OS X so will probably be replaced in a year or so by one that does. By that time it'll be between 7 and 8 years old. The replacement will be another Mac, but a tower not an all in one.

  • by andrewscraig (319163) on Monday March 25, 2002 @08:42AM (#3220642)
    Actually - the reason it chokes is because people use the Windows Format tool - it adds a bootsector onto the disk that simply prints out the message "Invalid System Disk". If the bootsector was all 0s, then the BIOS correctly skips past it. This is a bug in Windows, not a bug in the BIOS.
  • My Story (Score:3, Informative)

    by rnd() (118781) on Monday March 25, 2002 @09:29AM (#3220858) Homepage
    When I was a first-year student at the University of Michigan I bought a Powerbook 5300. Before that I had been a PC user. I bought the mac for the following reasons:

    1. The University was at the time primerily a "mac school". 80% of the machines on campus were macs, and there was a large user community, as well as appletalk networking in the dorms.

    2. I liked the GUI. Everyone told me how macs were easier to use. I had never found it difficult to use PCs, but I was impressed by the look and feel of MacOS.

    3. I wanted to learn about MacOS and about Mac hardware. Again, I'd heard good things, why not experience it for myself.

    Soon after I bought the 5300, I knew something was amiss. After I'd had it out of the box for five minutes it crashed unexpectedly. Unfortunately it kept doing this every couple of hours, and I was starting to question whether my $2300 had been wisely spent. I called apple's SOS-APPL line and with the help of the technician discovered that someone had indeed installed RAM-Doubler on my 5300. Evidently, someone at the U of M computer kickoff office had decided to open up my mac before it was sold to me and install unsupported software on it. According to the support rep, all I needed to do was reinstall the system.

    Several hours later, after I had done a clean install of 7.5.1, I went to bed. Soon after I awoke the next day I realized that the problem hadn't been solved.

    It is now day 2 and I decide that I am going to attempt to return the 5300 to the computer kickoff office, as I have a hunch that it is defective. I had seen some Toshiba laptops that some of my hallmates had purchased, and they looked pretty nice. Not only that, but they'd been available with a color screen for less than the $2300 that I'd spent for grayscale!

    Unfortunately, the computer kickoff people refused to take back the machine. I called Apple and Apple would not take it back either. This machine was 2 days old and clearly defective, as it crashed every couple of hours.

    The next step was to send the machine to Apple via Airborn Express for service. The machine arrived back almost a week later with a clean bill of health. Apparently, it had not crashed in the 'lab' and tests had confirmed that nothing was wrong with it. The problem was, it crashed every time I used it.

    I started to feel resigned to the fact that I would have to make the relationship work if I wanted to get anything positive out of my decision to purchase the 5300. For me, stability is one of the most important things that I look for in a hardware/os combination.

    I configured WordPerfect's autosave to save every 30 seconds, and I avoided using the machine for important tasks (such as papers for my classes), opting to use the computing site instead.

    Over the next two semesters I spent upwards of 80 hours on the phone with SOS-APPL. During this time I heard things such as:

    - "You don't have 7.5.3? That is very likely the reason your machine has been crashing"
    - "Apple never should have sold the 5300 with less than 16MB of RAM. Of course yours is crashing."
    - "You don't have 7.5.5? That MUST be the reason your machine is crashing."

    At some point there was finally an official recall of the 5300. I was fairly cynical by this point, because my machine had received a clean bill of health the last time I sent it in. Nonetheless, my machine went back to Apple via Airborn Express for another couple of days, this time coming back with a new logic board. The new logic board helped somewhat, although the machine still crashed way more than any other Apple that I've used. You may be thinking that I had installed nonstandard software or was loading unnecessary extensions. I was not. This was with a subset of the standard extensions and no funny stuff like After Dark or all the weird MS stuff.

    By my sophomore year, I decided that the best thing to do was to cut my losses and sell the 5300 and put the money toward an inexpensive desktop PC (the original $2300 was supposed to cover my computing needs for all 4 years of college). I called some local shops that sold used macs and I was offered $300 for it. THE MACHINE HAD DEPRECIATED $2000 IN ONLY ONE YEAR!

    Needless to say, I had a very bad experience with Apple and Macintosh. Seeing OSX and knowing that it's built on the mach microkernel gives me hope, but my dissatisfaction has more to do with the way Apple handled the situation rather than with the hardware/OS specifically. Yes, I've heard about that deal where I could get a few hundred bucks off on a new ibook as a 5300 owner. No thank you.

    I realize that I was a sucker for buying the 5300, and I would never make the mistake of buying an Apple product again, though I would accept one for free. I have also considered buying an iPod, but since I don't own a Mac it might not really be the best idea at this point.
  • Re:Mac's useful life (Score:4, Informative)

    by phillymjs (234426) <slashdot@nospAM.stango.org> on Monday March 25, 2002 @10:03AM (#3221033) Homepage Journal
    I agree with this. I use my Mac for everything, and I'm still running a Power Mac 7600/132-- it'll be six years old in October, and all I've added since purchase:

    CPU upgrade from 132MHz 604e to 400MHz G3

    scads of cheap, cheap RAM

    USB PCI card

    ATA PCI card and a 20GB IDE drive

    PCI video card

    The longevity of Macs has always amazed me. I'll probably get 7 or 8 years out of the G5 tower that will be my next new Mac purchase.

    ~Philly

  • Re:My Story (Score:3, Informative)

    by phillymjs (234426) <slashdot@nospAM.stango.org> on Monday March 25, 2002 @10:19AM (#3221118) Homepage Journal
    Well the Repair Extension Program is over (though it didn't end too long ago), and Apple is no longer (to my knowledge) offering trade-in deals for 5300 and 190 series PowerBooks, so you're probably SOL at this point. But if you've already accepted that you took a bath on it, I don't see any harm in putting it on eBay.

    ~Philly
  • Civ 3/PHP (Score:3, Informative)

    by Lysander Luddite (64349) on Monday March 25, 2002 @10:41AM (#3221266)
    To make Civ III playable turn off Aqua rendering in the preferences.

    For PHP have you tried:
    stepwise.

  • PHP URL (Score:3, Informative)

    by Lysander Luddite (64349) on Monday March 25, 2002 @10:50AM (#3221313)
    for the PHP install try this: http://www.entropy.ch/software/MacOSx/php/

    Should be everything you need. It has some FAQs as well. If you used textedit to edit your php.config file, it is likely the culprit.

    I hope you find this useful.
  • by frankie (91710) on Monday March 25, 2002 @11:05AM (#3221422) Journal
    spent the weekend trying to compile PHP 4.1.2

    Marc Liyanage [entropy.ch] has what you want, or you could try OpenOSX [openosx.com].

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