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Software Update Makes iTunes Accessible To Blind Users

Posted by timothy on Sun Sep 28, 2008 08:32 PM
from the rockbox-already-has-voice-guidance-note dept.
rickthewizkid writes "Recent updates to the iTunes software allow blind users to access the program without assistance. From the article: 'The new software — which transforms the written information on an iTunes-linked computer screen into speech or Braille — stemmed from an agreement between Apple, the Cupertino, Calif.-based computer company, the National Federation of the Blind and Massachusetts Attorney General Martha Coakley.'" It's not just the actual iTunes app, though; the article notes that this update makes iTunes U useable as well.
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  • by Anonymous Coward

    Part of the same effort. User may turn on larger text, or enable spoken items from within iTunes.

    • good on them. i hope other portable device makers will follow in their footsteps.

      i was going to suggest that Sony should add accessibility features to the PSP, but the PSP's media player is still pretty much a bare-bone audio player. after all these firmware updates, the PSP still doesn't support playlists, much less the advanced media browsing features of the iPod (genres, artists, albums, etc.).

      though i don't have much use for it, adding accessibility features for the blind would at least be more producti

      • I am all for accessibility for the blind and deaf but talking about adding this to a visual gaming system? That is going a little far don't you think?

        • the PSP is a portable entertainment device, it doesn't just pay games. i use it to listen to audiobooks and read e-books more often than i actually play games on it these days. i mean, there are blind computer users even though computers use a visual display for most output.

    • Re: (Score:3, Informative)

      Interesting.

      I use Rockbox and I've noticed that a large number of Rockbox users are blind (I am not). Rockbox has supported voice prompts for quite a long time now - obviously the word has gotten out since many of these users are not the sorts of people who would be flashing custom firmware onto an mp3 player otherwise. A fair amount of effort has been devoted to accessibility on the project, and I don't think that many other mp3 players can make that claim.

  • Good start Apple (Score:3, Insightful)

    by rampant mac (561036) on Sunday September 28 2008, @08:39PM (#25189405)
    Now how about incorporating this into every Cocoa app? Provide developers with an API so they can use it as well.
  • Awesome! (Score:4, Informative)

    by WiiVault (1039946) on Sunday September 28 2008, @08:42PM (#25189427)
    As someone who has worked extensivly with the blind I have to say, its about time! I love the Mac but in so many ways it is difficult for blind or near-blind users. I hope Safari and other apps follow soon.
    • If only they would make it more accessible to the deaf.

      • Re:Awesome! (Score:4, Interesting)

        by The Iso (1088207) on Sunday September 28 2008, @09:48PM (#25189889)

        Actually, many deaf people enjoy music. They experience vibrations from loud music in a way that you cannot, and appreciate rhythm. They also enjoy the experience of a concert; venues are required by law to provide interpreters for the deaf upon request.

        Beethoven, as we all know, continued to compose brilliant works even after he was completely unable to hear.

    • Re:Awesome! (Score:5, Informative)

      by gkearney (162433) on Sunday September 28 2008, @09:56PM (#25189937)

      Safari and the many other application on the Mac are accessible to the blind. The Mac has a built in screen reader, VoiceOver, that permit the blind as well as the print disabled to have the screen read to them and to navigate to onscreen controls.

      Most Cocoa application are, by default, accessible to VoiceOver and there are simple and well documented steps a programmer can do to insure there Macintosh applications are accessible.

      Because VoiceOver is built into the OS and not an added services the blind users literally saves $1000s of dollars over the cost of a Windows PC.

      • I stand corrected, this is very nice to know. I will pass it on.
      • Re: (Score:3, Informative)

        In XP, just look under Start | All Programs | Accessories | Accessibility... You'll find a number of accessibility programs, including a screen reader, magnifier, and programs to configure manage these features (Vista has these too, of course). What added services are you thinking of that cost $1000s?

        There's plenty to knock Microsoft for, but I don't think accessibility support in their OS's is one of them. And honestly, are you seriously trying to tell me that buying a Mac is ever cheaper than a roughly

  • Braille? (Score:3, Interesting)

    by AaxelB (1034884) on Sunday September 28 2008, @08:52PM (#25189507)
    Pray tell, how does a software upgrade convert text into Braille? Does it just display a series of dots on the screen?

    Actually, now that I think about it, I'd be interested in the idea of a computer screen which could create slight relief, raising dots for the user to feel. I wonder if that, combined with a stylus for clicking and such, would allow for existing interfaces to be used by blind people... Does such a thing exist?
  • I must confess, I'm not really following what is going on in helping the disabled in the technology field, but I know it's been a big issue since at least one decade and I thought it had somewhat been solved at the OS / standards / specialized hardware level.

    I'm kindof shocked by this headline ... and also wondering what is the current state of supporting the blinds in other apps than iTune nowadays? Is iTune (pre-patched) the exception or the norm?

  • It's always good news and encouraging to see progress like this. While it's certainly not a requirement for most parties to have software/websites that are compliant for people with disabilities, it's good to see when things are designed so they can readily use them. In the government public websites and software services are required to be Section 508 compliant -- meaning they work for those with disabilities. This has to do with colors, alt-tags, text placement, etc. One could make an argument that pe
  • by syousef (465911) on Sunday September 28 2008, @09:57PM (#25189947) Journal

    ...to call users who don't understand or care about Apple DRM blind. Think of how insulting it is to the blind.

  • Windows has always had superior accessibility because it was designed to support full keyboard navigation from its inception. It's impossible to create an application using standard controls that doesn't support the keyboard. Why Apple didn't make their OS work right in this regard with the move to OSX escapes me to this day.

    • by Graff (532189) on Sunday September 28 2008, @10:16PM (#25190083)

      Windows has always had superior accessibility because it was designed to support full keyboard navigation from its inception. It's impossible to create an application using standard controls that doesn't support the keyboard. Why Apple didn't make their OS work right in this regard with the move to OSX escapes me to this day.

      You mean like this [apple.com]:

      Full Keyboard Navigation
      In Mac OS X, you can use the keyboard to navigate through a document. The Tab key lets you navigate to lists, text boxes, and other controls, and the space bar and Return key let you interact with them.

      Keyboard Shortcuts
      Using keyboard shortcuts (or key combinations), you can quickly perform a wide range of tasks. In addition to the large number of predefined keyboard shortcuts included with Mac OS X, the Mac lets you customize existing shortcuts, create your own, or remove shortcuts you don't use. Shortcuts can be systemwide or made to work only in specific applications. Use the Keyboard Shortcuts tab in the Keyboard & Mouse pane of System Preferences to add or modify shortcuts.

      Slow Keys
      If you have motor-skills disabilities, you can use Slow Keys to avoid typing errors and unintended multiple keystrokes.

      Adjustable Key Repeat and Delay
      If you want to change the Key Repeat or Delay Until Repeat rate to suit your needs, you can do so using the Keyboard & Mouse settings in System Preferences. Used in conjunction with Slow Keys, these settings let you adapt the keyboard to match your abilities and use it more effectively.

      Sticky Keys
      Using Sticky Keys, you can enter key combinations (called "chords") -- such as Command-Q (for Quit) or Shift-Option-8 (to enter the symbol) -- by pressing them in sequence instead of simultaneously.

      When Sticky Keys is active, Mac OS X visually displays each key in the sequence in the upper-right corner of the screen, accompanied by a sound effect, so you can verify the sequence and correct it (if needed) before it's entered. When you press the last key in the sequence, Mac OS X enters the keys as a chord and the visual representation disappears.

      Mouse Keys
      If you have difficulty controlling the mouse, you can use Mouse Keys to control the mouse pointer using the keys on a numeric keypad. With Mouse Keys, you can navigate menus, the Dock, windows, toolbars, palettes, and other controls by pressing keys.

      • Re: (Score:3, Informative)

        And, well, sorry, but the Windows universe has long been better for blind and near-blind users than the OS X universe. Though Apple has made some serious strides in the past few years, they're still behind.

        Simple things, like not tab-stopping commit/cancel buttons, make the process significantly harder for usability programmers and users alike.

        Applause should be given for making strides on this front, but Apple is still playing catch-up.

        • Simple things, like not tab-stopping commit/cancel buttons, make the process significantly harder for usability programmers and users alike.

          What's wrong with Enter / Cancel and cmd-D?

          And yes, I am a mouse hater that is too lazy to fix the missing shortcuts.

        • Windows has better third party support since the companies coding those complex apps and drivers choose Windows over Apple. The Windows accessibility which is built in is a 'fallback' thing. Look to its help if you don't believe me. Blind people use way more advanced apps but... apps doesn't exist on OS X.

          When they port to OS X using XCode or when they finally wake up and start porting does Apple refuse to support them? I bet they would even support them for free.

          What will Apple do? Bribe them and make them

        • Re: (Score:3, Informative)

          The option is there but by default on Mac OS X tab only jumps to the next text field. If you want to make it jump through all controls you need to enable it in system preferences. I've forgot exactly where it is though...
      • Full Keyboard Navigation
        In Mac OS X, you can use the keyboard to navigate through a document.
        [emph mine]

        Notice that while the page you link to gives the impression that the OS is keyboard navigable, the above statement refers to navigating through a document, not all Operating System features.

        Apple have managed to suck a few disabled into buying their systems with this sales pitch. Have a read of this guy's experiences [accessifyforum.com] (he interacts with his PC via a mouthstick):

        Very annoying. In short i'm refering to th

    • Sorry, but that's not entirely on the mark. It's possible to create a Windows application that isn't fully accessible by keyboard by screwing up tabstop ordering, failing to add accelerators, etc. That said, it's much easier to get it right. You have to go out of your way (and a surprising number of people do) to screw things up.

  • Attorney General (Score:3, Interesting)

    by Adrian Lopez (2615) on Sunday September 28 2008, @10:24PM (#25190141) Homepage

    I don't mean to sound like I'm against making software more accessible to disabled users, but what are the details of the Attorney General's involvement in this. Were there any threats made against Apple concerning iTunes accessibility? I thought private companies weren't required to make their software accessible, which is a policy that I fully agree with.

    Too much bullying by Attorneys General these days (see NY AG's actions w.r.t. UseNet).

      • I would argue that software is not a fundamental right and part of existence. Getting the lawyers involved threatens to open a frightening floodgate of frivolous lawsuits.
      • Prove to me that people are entitled to a particular software package and I'll agree that accessibility features should be mandatory. Failing that, show me that the software's creation was publicly funded and I'll agree that accessibility features should be mandatory. Otherwise, I don't think it's the government's place to mandate development of accessibility features. But perhaps I'm wrong, so please tell me: "Why should Apple or Microsoft be required to [make their software accessible]?"

        • People aren't entitled to stay in a particular hotel room or shop in a particular store either. The law still requires hotel and shop owners to provide handicapped access.

  • If this update made it accessible to the deaf.

    *ducks*
  • But what about the def users?!

    • Good question... there're Braille output devices that mechanically display tangible Braille characters by raising the relevant "pixels" in a matrix (or running them by your finger character by character, says Wikipedia). I suppose you'd have to use one of those, or a Braille printer.
    • by Anonymous Coward on Sunday September 28 2008, @09:58PM (#25189959)

      Haptic feedback doesn't help if you can't see the screen. And what's a "zero-tactile-feedback panel" if not a non-haptic touch screen?

      Products sometimes just flat-out don't work for some people. The iPhone is a poor choice for the blind. That's why there are other products out there, not that ANY cell phone is "good" for a blind user.

      "Clicky, raised, mechanical buttons" are only half of the game--you still can't see what's on the screen. Using an iPod is no more difficult than using an iRiver or Archos with buttons, since you can't feel the labels. It has distinct zones and the orientation of controls can be readily determined by touch alone--how many people even take their iPods out of their pockets to use them? None I've seen, unless they need the screen for something.

      Honestly, did you even think this comment through in your head before posting?

    • by BMonger (68213) on Sunday September 28 2008, @10:06PM (#25190015)
      I use my iPhone every morning without looking at it. I am a master of hitting the snooze area of the screen.