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NBC Universal Drops iTunes

Posted by Zonk on Fri Aug 31, 2007 09:55 AM
from the taking-their-ball-and-going-home dept.
An anonymous reader writes "NBC Universal has cancelled its iTunes contract and will withdraw the television shows it currently offers through the service in December, when the current contract expires. This is a huge blow for the service, as NBC is the controlling interest in Apple customer-friendly intellectual properties like The Office, Battlestar Galactica, My Name is Earl and Heroes. From the article: 'The decision to withdraw the content follows disagreements between the two firms. Apple is thought to have rejected NBC's demands for more restrictive DRM and the introduction of flexible pricing. Apple was informed of NBC Universal's decision late last night. The report states that neither Apple nor NBC Universal would comment on the matter, but said they continue to talk, "free of acrimony".'" Hey NBC: I have chosen not to have cable, but want to pay you for Heroes. Guess what my only alternative will be if you pull it from iTunes?
+ -
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[+] News: TV Torrents — When Piracy Is Easier Than Purchase 474 comments
An anonymous reader writes "NBC's recent withdrawal from the iTunes store leaves the millions of Apple's customers who have Macs or iPods without a legitimate way to purchase and watch NBC's content. Online media stores such as iTunes, Amazon and Walmart have never been able to compete with the pirates on price, or freedom and flexibility — as the content they sell is typically wrapped in restrictive DRM. The one advantage that legal purchase offered was ease of use. CNET looks into the issue, and discovers that with mature open-source media players such as Miro supporting BitTorrent RSS feeds, it is actually trivially easy for users to subscribe to their favorite shows. Want to wake up to the latest episode of The Colbert Report, Top Gear or any of hundreds of TV shows automatically downloaded and waiting for you? CNET offers an easy three step guide."
[+] News: NBC's Zucker Hints At Return to iTunes 68 comments
Bad corporate blood led to the collapse of the NBC/Apple business relationship in the fall of last year. Now, via the Engadget news feed, comes word that things may be thawing out between the two. A for-pay article in the Financial Times had words from NBC Universal's COE Jeff Zucker, saying: "'We've said all along that we admire Apple, that we want to be in business with Apple.' He then unexpectedly adds, 'We're great fans of Steve Jobs.' No telling what has caused the turnabout. Perhaps the writers strike gave both parties time to reflect on their mounting lost revenue." The site also notes that NBC signed a deal as part of the recent movie rental announcement, possibly contributing to the thaw. They link to a BusinessWeek article pointing out positive statements from Jobs reciprocating these 'feelings'.
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  • by ShaunC (203807) * on Friday August 31 2007, @09:57AM (#20423923) Homepage

    Hey NBC: I have chosen not to have cable, but want to pay you for Heroes. Guess what my only alternative will be if you pull it from iTunes?

    Uh, watching it for free over-the-air?
    • by MrDoh1 (906953) on Friday August 31 2007, @10:00AM (#20423973) Journal
      Buying them legally from a store might also be another idea, novel as it may be.
    • by Petey_Alchemist (711672) on Friday August 31 2007, @10:05AM (#20424055) Homepage
      I think it's a fair point though. The studios, rather than hitting every market they can--DVD, iTMS, cable--have decided to forego certain sectors of the demand curve in order to curve demand as they want.

      It's a battle between how studios want to deliver their content and how consumers want to receive it. Before the web, there weren't options. Now there are, and the studios have to realize that this is a battle they will eventually lose. They could offer cheap, protected, legal access to their content, but instead they're daring users to circumvent the law. Aquinas noted centuries ago that human law cannot compel the obedience of conscience. It's not like they don't know they're going to lose--they just don't want to realize it. Screw 'em.
        • by Anonymous Coward on Friday August 31 2007, @10:24AM (#20424305)
          As other posters have rightly pointed out, the free/ad-supported shows streamed from the website basically suck big rocks, quality-wise. Actually, watching a few eps of Heroes that way was what got me to buy the whole season off of iTunes -- because I wanted it with good quality, and no ads. I'm not morally outraged that NBC has pulled it -- they're welcome to cut their throats however they like. But I probably will d/l full-rez, ad-free video instead of watching the crap teaser-quality stuff on the NBC site. Yes, as the grandparent says, NBC is effectively daring me to do this, whether you like it or not. As others have pointed out, this is just market and technological reality.

          By the way, do you know Zonk personally, that you're in a position to call him a liar? Or are you just being a knee-jerk stuffed shirt DRM apologist and going on the attack?
        • by NtroP (649992) on Friday August 31 2007, @10:54AM (#20424815)

          You mean like offering the shows for viewing on their website? Oh wait, they do that already. But people like Zonk have decided that that's not good enough for him, so instead he'll resort to pirating it. I seriously doubt Zonk was purchasing the show from iTMS when it was available anyways.

          I can not get television, cable or satellite TV where my house is situated in Alaska. I can barely get 1 Mb/s DSL. I have chosen to go the route of purchasing my shows off iTunes and watching them on my AppleTV. I do NOT want to watch the shows in a fucking browser window, in Flash or stutter-streamed, on my laptop! Those shows that I am interested in that I can't get legally from iTunes, I choose to get "illegally" from Bittorrent or from friends/coworkers who are able to record the shows. I put illegally in quotes because in this case it's truly a victimless crime. I want to pay for it, but they won't let me so I'm not taking revenue away from them. I am also not re-sharing it (any more than I can help since I don't seed with bittorrent) so I'm not keeping anyone else from buying it.

          If the greedy fucks at NBC don't want my $2 per episode for Heroes and the Office, etc., I'll be glad to pirate them and won't feel the least bit guilty about it. I know that I don't have a "right" to watch the show, but if it's a show that interests me and everyone else is talking about it at work, I want to watch it - close to the time they watch it, not a season later when it comes out on DVD. The only reason I won't be able to watch it now is that they want to charge me more for content that is more restricted/broken than before and Apple is rightfully calling bullshit. Since I only download the shows to my iPod and AppleTV, restrictions aren't a big deal for me (it's the principal of the thing!), but I am not willing/can't afford to pay more than $2 for an episode and if they bundle crap I don't want, I won't buy it at all - I *will* pirate it. Sue me!

          They are just proving over and over again that pirated goods are far superior to their DRM'd crap anyway. It's cheaper, often available sooner, in better quality and gives me the freedom to use it as I see fit. They are driving *me*, a grown adult and professional, their paying customer, away to piracy. I say good riddance to them. Stick to your guns Apple! I want to buy shows a-la-cart if I want and I am not willing to pay more! I will reward those studios that see the light. The rest can take their chances with draconian DRM, end-to-end Vista-like content controlled crap and the like. The deserve what they will get!

          Any one have a contact email for these pricks?

    • by Aladrin (926209) on Friday August 31 2007, @10:06AM (#20424067)
      My over-the-air reception is crap. (I get a few channels with a lot of static.) My HD over-the-air is even worse. (I get 1 channel, sometimes, with a lot of corruption in the video and audio.)

      I don't have any faith that this will get better because most people have cable (including me) and there really -isn't- another choice. (Satellite and cable are the same thing by different methods.)

      In reality, the other options are:

      A) Wait for it on DVD.
      B) Watch it streamed from the site in a little 2" by 2" box.
      C) Download it illegally and without commercials and in full quality, watchable wherever and whenever I like.

      Gee... Wonder which most people would pick? If it wasn't for the waiting part, I'd cancel my cable service and buy the DVDs instead. I figure it'll cost the same per year (I only like a few shows) and it'll be better quality and more reliable. I just don't want to wait 6 months or a year and then try to talk to my friends about the eps... It doesn't work.
      • by heinousjay (683506) on Friday August 31 2007, @10:18AM (#20424229) Journal
        Gee... Wonder which most people would pick?

        Probably watching it on DVD. Plenty of us realize that by pirating our entertainment, we essentially have cut out the ability for them to make more. Beyond that, lots of us also realize we aren't entitled to free entertainment, and frankly, it's not so important as to be a requirement.

        In my opinion (here's where I become an asshole) it takes a particularly immature mind to believe that downloading commercially sold entertainment in an illegal fashion is somehow the morally superior alternative.
        • by garcia (6573) on Friday August 31 2007, @10:48AM (#20424699) Homepage
          Probably watching it on DVD. Plenty of us realize that by pirating our entertainment, we essentially have cut out the ability for them to make more.

          That makes no fucking sense whatsoever, especially for shows on NBC. I could see if you were talking about cable network shows like Rescue Me or Monk but you're talking about free OTA shows here. If "pirating" NBC shows is somehow affecting their sponsors, then DVR users are also pirates in your eyes or is that somehow different?

          I have no sympathy for the networks losing money on this. They need to come up with less expensive shows (no one should be paid $1+ million an episode for ANY TV show).
      • by gozar (39392) on Friday August 31 2007, @10:11AM (#20424141) Homepage

        Sorry NBC... I'm too far away from your transmission tower. My suburban HOA won't allow for an antenna that can tune in your signal well enough.

        They can't do that [fcc.gov]:

        The rule (47 C.F.R. Section 1.4000) has been in effect since October 1996, and it prohibits restrictions that impair the installation, maintenance or use of antennas used to receive video programming. The rule applies to video antennas including direct-to-home satellite dishes that are less than one meter (39.37") in diameter (or of any size in Alaska), TV antennas, and wireless cable antennas. The rule prohibits most restrictions that: (1) unreasonably delay or prevent installation, maintenance or use; (2) unreasonably increase the cost of installation, maintenance or use; or (3) preclude reception of an acceptable quality signal.
      • by mhall119 (1035984) on Friday August 31 2007, @10:54AM (#20424819) Homepage Journal
        So you're willing to violate NBC's copyright, but not willing to violate your HOA rules?

        How is it that your HOA can restrict your means of obtaining this content for free, and you're OK with that, but NBC pulls one venue for obtaining this content for a fee, and you feel violated?
        • by jedidiah (1196) on Friday August 31 2007, @10:20AM (#20424249) Homepage
          When the law is STUPID, it should be ignored.

          We are AMERICANS, not sheep.

          I get the show "legitmately". I still like to download it due to the fact that DirectTV over compresses it's network channels.

          In the end, it boils down to wanting to arrest people for eating their egg from the wrong end.
            • by miskatonic alumnus (668722) on Friday August 31 2007, @10:53AM (#20424791)
              I agree, laws like the DMCA are misguided and benefit the wrong people. But they have been voted into law, and the best way to fight them is to try and get them either voted back out of law, or ruled by the court to be invalid

              Yeah, that's worked real well for the proponents of marijuana legalization. AFAIK, I have one life --- one. I'm not going to waste it in vain trying to change laws drawn up by millionaires. I actually don't have a problem with copyright. I do have a problem with it being extended until past the end of time, and with DRM and the DMCA, etc. These sons of bitches go too far. And who benefits? The citizenry? Of course not. Now, the ultimate seat of authority in the U.S. is we the people not we the handful of privileged wealthy with access to the higher levels of lawmaking machinery. It would appear that we the people want some changes.
  • by heinousjay (683506) on Friday August 31 2007, @09:57AM (#20423927) Journal

    Hey NBC: I have chosen not to have cable, but want to pay you for Heroes. Guess what my only alternative will be if you pull it from iTunes?
    Watch it over the air as NBC is a broadcast station? Failing that, watch it on NBC.com? Failing that, buy it on DVD?
  • Use an Antenna (Score:5, Insightful)

    by Jaguar777 (189036) * on Friday August 31 2007, @09:58AM (#20423955) Journal

    Hey NBC: I have chosen not to have cable, but want to pay you for Heroes. Guess what my only alternative will be if you pull it from iTunes?
    I know you meant to imply your only alternative would be illegally downloading the show, but you have plenty of options if you really must watch Heroes.

    1) Use an Antenna. It's called broadcast TV.
    2) Go to a friends house. You do have friends right?
    3) Go out to a public place that has Heroes on their TV.
    4) Wait to buy the DVD's.

    Most of these options don't even involve paying NBC.

    Yes, a little hyperbole in my reply, but no more than "Guess what my only alternative will be".
    • Re:Use an Antenna (Score:5, Insightful)

      by LWATCDR (28044) on Friday August 31 2007, @10:10AM (#20424117) Homepage Journal
      1. What if you can get an NBC station with your Antenna. I know that I can not where I live.
      2. I think your friends will get a little ticked off with the weekly vists.
      3. HUH????
      4. So I need to wait until the end of the season.

      I think NBC is makeing a huge mistake.
      1. More DRM on iTunes? People you BROADCAST IT OVER THE AIR. I make DRM free recordings of your shows on my computer NOW! They Torrents are out NOW. They are not coming from iTunes.
      2. Flexible pricing? You mean jack up the pricing. Oh well. As I said I can get it for free now. I guess I will start recording more shows with my computer and buy less with iTunes.

      Dumb...
  • Lets face it, Universal own the content, and content rules. They haven't been able to distribute the content how they want with Apple, so they are calling Apples bluff. The thing is, if they market another service well enough (and it does come down to marketing) and that service has the content, then they will get exactly what they want - more than one service selling prime content and therefore a competitive market for selling content meaning better margin for them.

    Universal are in a losing situation by having their content in only one marketplace.

    As much as I love Apple and their ethics, it was overdue. The only way that Universal can lose is if they fail to market the new service they have selling the content.

    OP is a bit naive thinking he won't be able to buy Universal content any more!!
  • by Anonymous Coward on Friday August 31 2007, @10:19AM (#20424231)
    I'm sure there will be other alternatives like antenna or going somewhere else but the fact remains:

    1) I paid for a ton of NBC shows on itunes the last few seasons, literally spending hundreds of dollars. I did this because I liked having them in reasonably high def, commercial free, reasonably close to the time of initial broadcast and using a program I already was comfortable with little or no work on my part past the initial purchase.
    2) I had planned to do it again.
    3) Now I probably will either not watch the shows at all. The next most likely solution is to download a torrent.

    Its not that there arn't other ways to watch it. Its that none of the other ways to watch it provide the right mix of convienence, quality and lack of interruption. Having the shows on itunes didn't give me exactly what I wanted, but it gave me enough that I was willing to pay for it. If I have to install another program(and its associated additional drm and god knows what else), or put up with ads, or put up with low quality broadcasts, or put up with having to watch it at a specific time, or put up with a cable provider/dvr, or wait 6-18 months for a DVD or any of that other stuff, then its just not worth the time or the money.

    I want it on my computer, when its released, with minimal hassle and no interruption. For that service, I'm willing to pay. Otherwise, its not worth it.

  • by Dachannien (617929) on Friday August 31 2007, @10:19AM (#20424241)
    Why make billions, when we can make..... millions?
  • by mmeister (862972) on Friday August 31 2007, @10:19AM (#20424243)
    One of the reasons given was that NBC Universal wanted to add more restrictive DRM to the shows and Apple said no.

    If Universal would win that battle, then WE ALL lose out. Remember, this is the same network that f*cked with its time schedule so shows ended at 8:31 and such to try and f*ck Tivo owners. That shows you just what they think about the viewer. I'm sure the new DRM ideas would have us in mind, as in how can we make this experience more painful for the content viewer.

    This will just make it more likely that I won't watch NBC shows. I am personally tired of networks dictating what time and where I should be watching their content. That's so last century thinking. Yeah, you can go to NBC.com, if you don't mind being tethered to streaming content, which sucks if you're not on the net when you have time/want to watch a show.

  • Accuracy (Score:5, Informative)

    by samkass (174571) on Friday August 31 2007, @10:24AM (#20424291) Homepage Journal
    I know I'm not new here, but I'd just like to say that the article is self-contradictory. NBC is not pulling anything off of iTunes for months at the earliest, and contract negotiations to keep them on the site continue.

    In other words, this article can be summarized as "NBC, looking for some leverage in ongoing negotiations with Apple over iTunes, has called reporters to float the idea of pulling out of iTunes altogether."
      • by King_TJ (85913) on Friday August 31 2007, @10:26AM (#20424331) Homepage Journal
        I've got to say, I'm pretty lost as to why some people keep making these comments?

        I know iTunes and Windows Vista had some issues - but that's not really shocking, considering how many other things aren't quite Vista compatible.

        Overall though, geez... Quicktime player has been used in Windows since version 3.1, as a de-facto standard for playing multimedia files off CD. It's not exactly something Apple just "slapped together to say they had a Windows version".

        Safari for Windows? Nothing special there, but it's also a very first attempt at doing it for the platform, and it's FREE software too. As others pointed out, it's probably relased right now mainly to allow easier development for the iPhone from a Windows box, plus giving people the option to use the same browser they have on their Mac, if they so desire. Apple's not auto-deleting your copies of Firefox and IE 7 just because you installed it or anything, so why the big fuss?