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Apple, the New Microsoft?

Posted by Zonk on Fri Feb 09, 2007 04:56 PM
from the rolling-stone-obviously-an-authority-on-this dept.
VE3OGG writes "Apple, the ultimate source of cool. The marketers of slick. The next 'evil empire'? While it might sound goofy at first, Rolling Stone magazine is running an article that summarizes some very interesting points that detail how Apple could become the next technology bad guy. Among the reasons given: Apple's call to be rid of DRM (while continuing to use it in iTunes); Apple's perceived arrogance when they warned consumers not to upgrade to Vista, while not rushing to fix the problem themselves; and Apple's seemingly unstoppable market dominance in the form of the iPod. The iPhone featured heavily as well, a product that is months from release but steals the press from more competitive products. What do you think, could Apple eventually take the place of Microsoft?"
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  • by betelgeuse68 (230611) on Friday February 09 2007, @04:58PM (#17953688)
    But competition is good... since Lord knows, MS needs it.

    -M
      • OS X already doesn't require a key to activate. You put it in and go.

        Steve never says that we should do away with intellectual property; his essay boils down to saying DRM is counter-productive and doesn't actually do anything other than piss people off. You can buy unDRMed music if you want, but for online distribution, we're needlessly hindered, and he's right.

        That a big leap to implying that he's a hypocrite because he won't give away the company.

        Also, I rather think that whoever writes this sort of thing should use the products, or research the company at least a little. I've NEVER used a key to activate OS X, all the way back to 10.0. Don't criticize the company for things they already do right.
  • by jurt1235 (834677) on Friday February 09 2007, @04:58PM (#17953708) Homepage
    Someone had to say it
  • Duh (Score:5, Insightful)

    by TomorrowPlusX (571956) on Friday February 09 2007, @05:01PM (#17953762)

    If it weren't for Microsoft, Apple would be Microsoft.

              • Re:Duh (Score:5, Insightful)

                by Durandal64 (658649) on Friday February 09 2007, @10:38PM (#17958574)

                He's not against DRM. Mac OS X is protected with it (the Intel version has certain binaries such as Dock.app "protected" in this way using encryption and the TPM chip.) He's also spoken approvingly of DRM on Bluray.
                This is a myth. The Intel version of OS X never used the TPM chip [osxbook.com], and no Macs shipping since October of last year include it. Certain binaries on OS X are encrypted, however.

                He just appears to dislike it when it comes to music. And, to be honest, with Apple's absolutely hysterical comments in the past concerning, for example, France's attempts to outlaw DRM, I honestly think this is a new position, based upon forthcoming events, not because of pressure from Europe meaning Jobs feels like he can say what he always wanted to say really.
                What a lawyer says when talking to the press gets overridden when the CEO posts a 2,000-word essay to the contrary on the front page. We can't know what was in Steve's head when he was negotiating the distribution contracts, but he's not stupid. All the arguments he made in that essay make sense in 2003 as well. Jobs has often drawn a distinction between music and video, saying that you listen to your favorite songs hundreds or thousands of times, but you might only watch your favorite movie a dozen or so times. He probably sees music as "wanting to be more free" than video or operating systems. And that's not an unreasonable view. Not everything digital must be completely open and free.

                Quite honestly, the notion Steve Jobs has always been against DRM makes no sense whatsoever. There's no evidence for it, and there's plenty of evidence against it.
                You're drawing a false dilemma. Steve Jobs does not have to be anti-DRM for everything in order to be anti-DRM for music. Obviously, he thinks that DRM and/or copy protection is appropriate for certain bytes while not appropriate for others. This is not unreasonable.
  • by GBC (981160) * on Friday February 09 2007, @05:09PM (#17953922)
    Apple's products are generally of a much higher quality than those of Microsoft which gives them a pass from most geeks. However, they have shown, both through their actions and the actions of Steve Jobs, that they are no better than Microsoft the company in how they behave.

    Some examples off the top of my head - legal action against bloggers, iPhone trade mark, stock options, treatment of Woz.

    If anything, they are able to get away with actions which would be considered unforgivable were they committed by Microsoft. The only reason they are not considered as evil is due to their size - except in the case of music downloads, they are not in a monopoly position.

    Apple are a very big company (albeit smaller than Microsoft) and have been for many years. To pretend they are otherwise is naive to say the least.

    • by catbutt (469582) on Friday February 09 2007, @05:50PM (#17954780)
      I have a hard time seeing how your examples compares with what microsoft has done.

      I mean "iPhone trademark"? Huh? What have they done evil? I'm sure the courts can help decide that fairly. Apple has no particular advantage over Cisco in that. I'm sure they will pay Cisco whatever they deserve, probably a lot more than I'd think they deserve.

      Stock options? Who exactly is harmed by that? The stockholders? I'm a stockholder, and sure am not complaining. It's a rule violation, sure, but how is that so evil?

      Legal actions against bloggers....ok I'll grant you Apple can be a bit of a control freak. I happen to enjoy Apples big dramatic announcements, and not having them spoiled, so I can't blame them from trying to protect stuff like that. Other things...well, ok, they can be a bit heavy handed.

      Treatment of Woz....Hmmm. He seemed to make out ok on the deal. That just seems a little bit of a personal thing on Steve Jobs part, not really Apple. Woz doesn't seem overly bitter. In any case, consumers aren't harmed by it.

      Microsoft, meanwhile, well almost everything they have done to leverage their monopoly to prevent competition is in a whole different ballpark. It directly hurts consumers by preventing competitors from staying in business and making new stuff, and by raising prices. That's evil.
  • by gstoddart (321705) on Friday February 09 2007, @05:16PM (#17954084) Homepage
    So, Apple is bad because they continue to use DRM on the iTunes store. Brilliant. It can't be because, oh, I don't know, that the media companies would absolutely freak out if Apple unilaterally dropped DRM. They can't -- they would end up in court I suspect.

    Warning their customers that their software doesn't run on Vista is a nice thing to do for their customers. As we've seen in other stories, lots of other software won't run on Vista either. Heck, some of Micosoft's own software won't run on Vista from what I've heard.

    And, from the last point in the summary, it is entirely possible that people like the iPod because it's a good product, and the iTunes software makes it easy to use. The iTunes music store is also nice, because it was quite literally, the first legal place to buy digital music. DRM or not.

    It is possible that at some point in the future Apple could become a big evil company. But, none of the things to suggest that in the article summary are anything more than FUD and sensationalism.

    Cheers
  • by 99BottlesOfBeerInMyF (813746) on Friday February 09 2007, @05:19PM (#17954130)

    Lets look at these one at a time:

    Apple's call to be rid of DRM (while continuing to use it in iTunes);

    Apple is selling music players and needs a way to get music to users easily so they will buy said music players. The providers of said music are a cartel convicted of abuse multiple times. The cartel required DRM and Apple pushed back on how restrictive it is and prices. Does anyone think it would be better if Apple refused to do business with them and let Microsoft dominate the DRM market? Apple needed to be there to stop MS from using the incompatibility of DRM'd songs against their OS offering. There is nothing hypocritical about saying it would be better for everyone (except the RIAA) if DRM was no more, either voluntarily or by law. Does anyone complain that OpenOffice reads and writes .doc files, all while they talk about how bad it is people are locked in that format?

    Apple's perceived arrogance when they warned consumers not to upgrade to Vista, while not rushing to fix the problem themselves;

    Perceived arrogance? Some people think Apple was arrogant when they apologized for their software not working and recommended people hold off upgrades? Can you tell me the name of a software vendor that isn't cautioning customers to wait until things stabilize, because I'll happily stop doing business with the irresponsible twits.

    ...and Apple's seemingly unstoppable market dominance in the form of the iPod.

    They have about 70% which is the minimum share where some governments start investigating possible antitrust issues due to dominance. Compare this to MS's 90% and multiple convictions for abuse. Some of Apple's actions are antitrust abuse if they have enough market share, but all in markets where MS already is abusing their monopoly and the governments have declined to stop them. Two wrongs don't make a right, but two monopolies battling one another is a lot better than one screwing consumers as hard as possible.

    The iPhone featured heavily as well, aproduct[sic] that is months from release but steals the press from more competitive products.

    Ummm... umm... what? Apple released pictures and discussed a cool upcoming new device and people paid attention and this is somehow indicative of Apple becoming an evil empire? I like it when companies come out with cool toys. I hate it when they come out with crap that no one likes but everyone has to use anyway.

    Could Apple suddenly gain a dominant position in the market and then abuse that position? Well, it is vaguely possible, but the items listed are no reason to think it might be likely. If they do that, and we all suffer as a result I'll complain my head off, but one nice thing Apple has done to date is avoided any lock-in that keeps me from migrating all my hardware and files to another platform like Linux. Until they do that, I'm not about to lose any sleep over the danger of Apple, when the danger of MS has never been stopped and shows no signs of slowing.

  • by UnknowingFool (672806) on Friday February 09 2007, @06:20PM (#17955552)

    Talk about spin:

    The announcement of the impending iPhone at last month's MacWorld conference set off shockwaves that rippled beyond the assembled geek alliance. It won't even be out until this summer, and it's already the most buzzed-about tech innovation since, well, the iPod, stealing the thunder of every gadget unveiled at Las Vegas' Consumer Electronics Show.

    Forgetting that Steve Jobs explained the decision to announce now rather than later. His explanation was that Apple was about to file applications with the FCC. Jobs wanted to quell any rumors and address everything up front once Apple did that.

    I guess this is compared to Cairo and Longhorn where some features promised have not been released in Vista even though they were promised 10 years ago. These announcements by MS had the effect of stifling adoption of other OS like OS/2, NextOS, etc. Maybe Apple will do the same thing, but I would wait til summer before I would accuse Apple of MS tricks.

    Steve Jobs announced Tuesday that he has asked the record labels to scrap their proprietary DRM software that prevents music from being shared, as he feels it's ineffective and merely hampers consumers from being able to listen to music how they please. Sounds good, right? Well, it's propaganda. Lost in his release is that that the largest source of proprietary DRM software is Apple, which prevents songs purchased from iTunes to be played on any competing player (and prevents the iPod from playing songs purchased from competing online music stores).

    Did he happen to read the rest of the article where Jobs explains that Apple has to include DRM or the content providers would not license the content to Apple. Also Apple is not alone in this situation. Sony, MS, Best Buy, hmmm. It seems that most online music distributors use DRM.

    When problems cropped up between iPods and the new Microsoft Vista operating system -- songs purchased through iTunes wouldn't play, and some users found their iPods corrupted after connecting to their PC -- Microsoft engineers hurriedly worked to try to solve the problem and make their system compatible. Apple, on the other hand, officially warned PC users to avoid installing Microsoft Vista -- at least until Apple gets around to updating the iTunes software in the next couple weeks or so.

    I don't know where this information comes from, but Apple's statement [apple.com] is thus:

    iTunes 7.0.2 may work with Windows Vista on many typical PCs. Apple recommends, however, that customers wait to upgrade Windows until after the next release of iTunes which will be available in the next few weeks. This document will be updated as more information becomes available.

    If you are upgrading to Windows Vista or have purchased a new computer with Windows Vista pre-installed, here is some information you may find helpful:

    Considering that some MS applications don't work with Vista, most companies are waiting until SP1 to install Vista, and other third party vendors like McAfee, Intuit, etc, are also having issues with Vista, I don't see how Apple's stance is unique.

    • by User 956 (568564) on Friday February 09 2007, @05:07PM (#17953880) Homepage
      Focusing just on Apple's pipeline they are going to be in for some hard times ahead. Apple's iPhone is far to restricted to be adopted.

      No kidding. While it may have wireless, it has less space than a Nomad. Lame.
      • Re:Its possible (Score:5, Insightful)

        by poot_rootbeer (188613) on Friday February 09 2007, @05:18PM (#17954116)
        If Microsoft never made anything people wanted to buy, well... no one would have bought it.

        What was the last boxed retail Microsoft software you bought? For me I think it was MS-DOS 6.22. Everything since has come pre-installed on a new computer when I purchased it. It's not so much that I chose to buy it, as I didn't choose not to buy it.

        Not a bad distribution channel to have, if you can get it.

      • Re:No, because... (Score:5, Insightful)

        by Nastard (124180) on Friday February 09 2007, @05:27PM (#17954314)
        I'm glad you mentioned Sony, since I believe that if anyone is poised to take over the "most hated" title, it's them.

        Sony, like Microsoft, acts in such a way that it's tough to believe they even like their customers. They are quick to adopt restrictions, slow to correct their mistakes, and want to be in all markets, even when it puts the company at odds with itself.

        Apple, on the other hand, is very careful not to enter new markets unless it feels it genuinely has something to contribute. More importantly, they dislike restrictions, as evidenced by their reasonable DRM in iTunes and lack of CD key for OS X. They assume that their customers are good, honest people. Sony and Microsoft like to assume that their customers are criminals.

        Interestingly, where other companies try to give their customers what they ask for, Apple instead tries to give them what they really want. Some people hate this, but it's working very well for Apple.

        Also, Apple has already made their huge, almost company-ending mistakes. They've bounced back better than anyone could have thought. I'd say they've earned the success and attention they're getting.
        • Re:No, because... (Score:5, Insightful)

          by Anonymous Coward on Friday February 09 2007, @05:58PM (#17955028)
          Sony, like Microsoft, acts in such a way that it's tough to believe they even like their customers. They are quick to adopt restrictions, slow to correct their mistakes, and want to be in all markets, even when it puts the company at odds with itself.

          Part of the reason for the last "negative" is the internet. They missed the early wave and if not for their "no honor, controlling the OS doesn't give us a competitive advantage" competitive advantage, IE could be a minor to non-existent player right now.

          Apple, on the other hand, is very careful not to enter new markets unless it feels it genuinely has something to contribute.

          Bull, unless by "contribute" you mean they have enough business sense not to get into a market that they can't A) make high margins from and B) do A by leveraging very good design ethic and brand recognition. Don't confuse market savvy with altruism.

          More importantly, they dislike restrictions, as evidenced by their reasonable DRM in iTunes and lack of CD key for OS X. They assume that their customers are good, honest people. Sony and Microsoft like to assume that their customers are criminals.

          Again, a load of hooey. Apple understands the significant importance of market share. They never had it with the Mac, so they HAVE to differentiate themselves there. If they were more heavy handed with how they treated their customers, then they would cease to exist (well the Mac as a platform anyway). Again, don't confuse understanding your market with superiour morals.

          Interestingly, where other companies try to give their customers what they ask for, Apple instead tries to give them what they really want.

          No, Jobs and Apple are good at understanding function, not necessarily "what customers want" or "really want". From the articles I've read on Jobs and Ivey on how they design, they focus on what a product should do, not what their interpretation of what customers want products to do. Huge distinction, and what truly makes Apple/Jobs special, they understand how things should function.

          Now don't get me wrong, I'm a big a Jobs fanboy as you're likely to run across. I own more Mac's than entire third world nations. But I'm not blind to the kind of company Apple is (and they are just that, a company, whose primary focus it is to make money). They just happen to take a tact that benefits many/most consumers.
        • Re:No, because... (Score:5, Interesting)

          by thewldisntenuff (778302) on Friday February 09 2007, @05:24PM (#17954220) Homepage
          Did you just say "largely irrelevant" in regards to IBM and Nintendo?

          IBM makes the chips that powers all of these new consoles and is still a big name in computing.

          Nintendo has created a frenzy around another handheld machine and the Wii, which is killing Sony thus far, and has really revolutionized the way people play video games.

          "...largely irrelevant"? Not a chance.
      • by parvenu74 (310712) on Friday February 09 2007, @05:33PM (#17954450)
        I realize Apple traditionally plays to the musical and artistic types (among others), but where did the long haired, dope smoking, rock and roll types at Rolling Stone get the idea that this was a two-way street on which they could be competent journalists of matters of IT and the tech industry? Apparently the drugs are affecting their grasp of reality more than they realized. What's next: VIBE giving a breakdown of Windows Vista's security and performance issues, or Cat Fanciers magazine explaining why Ruby on Rails will eclipse Java, PHP, Perl, and ASP.NET as the web platform for the next fifty years?

        Actually, scratch that last one -- there isn't enough drugs or catnip in the world to come to a conclusion like that...
        • by PopeRatzo (965947) * on Friday February 09 2007, @08:12PM (#17957236) Homepage Journal
          Rolling Stone's reporting in many areas has consistently been some of the best in all of journalism. Their fact-checking is first-rate and they get some of most prestigious writers around to do the articles. Just because they've written something that brings into question your world-view is not reason enough to denigrate the quality of their work.
        • Re:No, because... (Score:5, Insightful)

          by Gizzmonic (412910) on Friday February 09 2007, @08:40PM (#17957552) Homepage Journal
          I hate being told by my computer what I need to do, especially when I know its advice is wrong so I prefer not to use a system that does that.

          You must be using the Strawman OS. Windows is the only OS that comes close to telling the user what they need to do "Your desktop is cluttered...plug your device in to a faster USB port...turn on a firewall")

          The Mac gets out of your way. It doesn't pop up balloons every time a peripheral is connected, like it's shocked that it worked. It's also not a cut rate UNIX with a GUI mimicking a cut rate Windows...spend some money and get a mature OS.
    • Re:Sure, why not? (Score:5, Interesting)

      by SatanicPuppy (611928) * <Satanicpuppy&gmail,com> on Friday February 09 2007, @05:30PM (#17954394) Journal
      You didn't notice the common thread in all the past evil empires that you listed.

      AT&T (The Bells): Phone/Telecom monopoly. Is there a phone/telecom monopoly today? No.
      IBM: Hardware monopoly. Is there a hardware monopoly today? No.
      Microsoft: Software monopoly. Is there a software monopoly today? Yes. Is it shrinking? Yes.

      There is always that guy who jumps in and grabs the whole market when it's brand new. The thing is, it never lasts, and then the market gets filled up with a lot of small savvy competitors, and fragments. This happens over and over throughout history. Microsoft seems eternal to us, but they're still pretty new, I mean, they're younger than I am. In forty years, they'll be completely different, and will not have the same level of dominance.

      Apple may become an evil empire, if they work out a way to do real digital convergence so well that all other attempts fall hilariously flat. But the iPod is not an empire in itself...It's just a nice product.
    • by catbutt (469582) on Friday February 09 2007, @05:36PM (#17954490)

      Apple's sole purpose, if you boiled everything down, is to make money.
      I disagree. As an Apple stockholder (basically my life savings, for the last 6 years), I know that there was plenty more than making money that went into my decision to buy apple stock. I like what they do. Their "sole purpose" might be to serve the interests of their stock holders. But stockholders are human beings, but I know at least one of them has interests beyond making money.

      Secondly, I think its clear that Steve Jobs is fundamentally different than Bill Gates, and really is driven by a desire to change the world for the better. Yes he is a shrewd businessman as well, but I think he thinks that if they create great products and make people happy, the money will follow. Bill Gates and Microsoft seem to have the opposite priorities...make money, and create a great product only if you have to to acheive the former goal. If you can do it other ways (such as leveraging the monopoly, etc), just as good.

      You also seem to be ignoring the fact that companies can decide that doing good things (or being perceived as doing so) is their preferred route to making money. Google, whether or not you agree with their definition of "evil", presumably thinks that it is a good business strategy to try to maintain an image of being a good guy. They think it is a good long term strategy.

      Microsoft hasn't really worried too much about that, while other companies have. Now that the internet is what it is, it becomes a much more important priority, as a bad reputation hurts a lot more these days.
    • Apple's sole purpose, if you boiled everything down, is to make money.

      A person's sole purpose, if you boiled everything down, is to reproduce. So I take it you support rape? What about prostitution? Hell, why are you even on Slashdot? Go breed!

      The fact that a form of natural selection means we're left with the companies best able to make money does NOT mean that is or should be every company's sole purpose in life. It is NOT a justification for Apple behaving the way it does, or for M$ behaving the way it does.

      Whether or not Google lives up to it, stating "Don't be evil" as a company motto is a good idea.

      And ultimately, I'd hope that evil companies lose in the long run anyway. Don't you? Don't you hope that a combination of regulation, customer dissatisfaction, employee moral crisis, and honest competition will one day unseat the Microsofts and Sonys of the world?

      Power corrupts; absolute power corrupts absolutely. It's only a matter of time (and regulation).

      And regulation removes power.

      For that matter, I don't know about Apple, but I really see no way that Canonical could become corrupt. If they did, we'd fork and move on. Or take IBM -- yes, I can buy an IBM server to put Linux on. And if IBM becomes corrupt, I'll buy Dell servers, or build my own.

      It is possible to be a profit-driven company and not seek or maintain absolute power.

      Oh, and by the way, are you religious? Are you aware that this statement applies to God? Just thought I'd mention that. If you believe in a God with any shred of compassion, then you must reject the "absolute power" statement.

    • Re:Apple can't be (Score:5, Insightful)

      by 99BottlesOfBeerInMyF (813746) on Friday February 09 2007, @05:39PM (#17954544)

      As long as they follow their business model they've always had - tying software to hardware - they'll never achieve enough market penetration to be Microsoft.

      Actually, in our current non-free market, that is the only way they can have significant growth.

      For consumer level stuff, if iTunes becomes too cumbersome, people will move on. It's yet to face any serious competition, when it does, it won't seem like such an unstoppable force.

      iTunes is a music jukebox application with about 1/10 the penetration of MS's Windows Media Player. Your comments don't make a lot of sense in that light.

      They could have very microsoft-ish market share if they'd sell OS/X for commodity hardware.

      They could go out of business if they'd sell OS X for commodity software. They already tried that once when they were ahead in the OS wars, and almost died. Several companies brought superior OS's to the market, but dies because of MS's monopoly power. Having a better OS is not enough to win in a monopolized market. It isn't even enough to survive unless you have a complete, separate chain of supply the monopoly cannot undermine.

      I'd install it tomorrow if I could

      Great. With you and all the other people that can afford to pay for a copy and who know how to install an OS, or even what an OS is, and who aren't locked into Windows for some applications or purposes that should boost Apple's market share about 3%, while completely killing the 50% of their revenue they get from hardware sales.

      People don't install OS's. If Apple can't reach the pre-install market with OS X they are missing the largest chunk. If they are missing that chunk and are missing the business market who is still locked in with ActiveX, .doc, VB, exchange, etc then they are missing all but a tiny portion of the legal market, a good chunk of which Apple already has.

      I'm sure some businesses love Macs and are all Apple this and Apple that, but that's the exception that proves the rule.

      Apple does not target business for a number of pretty good reasons I'm not going into right now. Apple can slowly grow market share (as they have been) so long as they maintain their hardware/software chain. The minute they break that, MS can kill them.

      You're right that the only way Apple will gain a large share of the market is by unbundling the two, but what you're failing to realize is that action is only possible if MS's monopoly is already broken or severely weakened. If Linux takes the business market, for example, then Apple could unbundle these two items. Or, if the government actually prosecuted MS effectively and broke them up into companies that were in competition with one another, then Apple would be forced to unbundle their products to survive as all the value of bundling would be gone, while the market would be highly competitive. Both are very unlikely in the near future.