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Why the iPod is Losing its Cool

Posted by Zonk on Sun Sep 10, 2006 01:35 PM
from the totally-unhip dept.
An anonymous reader writes "The Guardian Unlimited has a provocative article on the recent decline in iPod sales: 'Analysts warn that the iPod has passed its peak. From its launch five years ago its sales graph showed a consistent upward curve, culminating in a period around last Christmas that saw a record 14 million sold. But sales fell to 8.5 million in the following quarter, and down to 8.1 million in the most recent three-month period. Wall Street is reportedly starting to worry that the bubble will burst.'"
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  • by yagu (721525) * <yayagu@gmEEEail.com minus threevowels> on Sunday September 10 2006, @01:37PM (#16076389) Journal

    From the article:

    Although it has sold nearly 60 million actual iPods and a billion downloaded songs worldwide, cracks have begun to appear in the edifice.

    There doesn't seem so much of a crack in any edifice as much as there's ultimately a saturation of the marketplace. At some point, pretty much everyone who wants an iPod gets one, and by now that's pretty much done (anyone hear any recent "I want an iPod" whines from anyone?).

    Jobs (from Apple) isn't letting the grass grow ... with his

    most ambitious iPod service yet - the sale of feature-length films via the internet for viewing on the devices, which may receive an expanded 'widescreen' and improved storage capacity. If downloading movies from a computer to an iPod proves even half as revolutionary as it did for music, the multibillion-pound DVD industry could be quaking.

    As seen in a previous slashdot discussion (the Amazon Unbox article [slashdot.org]) on video download, it isn't going to happen, or is at least unlikely. There is a slew of articles and surveys showing consumers, especially the target demographic of "younger folk" aren't that interested in long (full length features) videos. Video downloads, management, etc., is just a messier beast for consumers, enough so it's a long way from emergent (storage considerations, price, quality of small devices, battery power for video, DRM, download times, backups, etc.).

    Also, consumers are getting hip to the snake oil that is iTunes: (from the article)

    ..., We have heard from some conspiracy theorists that the batteries are made to die soon after the warranty ends.

    'Other complaints are that iTunes [Apple's online music store] is overpriced and the format is not easily transferred on to other players. In our ethnography interviews, some long-time iPod-users told us that they have stopped updating their iPods because it's too much work, while other consumers who had bought iPods more recently had not even taken theirs out of the package to set it up.'

    Yeah, initially all were in love with the iPod because for the return on effort, it seemed like magic. Consumers eventually get tired of jumping through even the tiniest of hoops to continue "enjoying" their gadgets. They want to turn it on, and not have to worry that the computer from which they're trying to transfer music is "iTunes anointed" or not. DRM-fatigue, finally, sets in (it's about time!).

    This is the SONY walkman all over again, then the SONY CD walkman... it's done. It's hard to imagine quantum leaps of coolness and convenience beyond an iPod or video iPod. The curve had to level, there just isn't any there there. Apple should be happy with what they've done, but I don't think this is a growth niche any longer.

    • by kamapuaa (555446) on Sunday September 10 2006, @01:48PM (#16076459) Homepage
      Yeah, initially all were in love with the iPod because for the return on effort, it seemed like magic. Consumers eventually get tired of jumping through even the tiniest of hoops to continue "enjoying" their gadgets. They want to turn it on, and not have to worry that the computer from which they're trying to transfer music is "iTunes anointed" or not. DRM-fatigue, finally, sets in (it's about time!).

      The majority of iPod users use MP3s, which aren't affected by DRM. And DRM isn't anything at all new to iPod, either. There's no reason to assume the correlation that you take as a given. Any random anti-DRM screed is sure to get modded +5 on Slashdot, but you should put in the extra work and have it at least make some kind of sense.

      And it isn't a scientific survey, but every person I know who's technologically savvy enough to be downloading MP3s is also downloadings .avi's. Here in China MP4 compliance is a big selling point for cell phones, PDAs, and other random gadgets. I gotta believe it's the same in the US. Amazon may not be impressing people, but that has more to do with the price than the fundamental concept.

      • by Soul-Burn666 (574119) on Sunday September 10 2006, @02:01PM (#16076539) Journal
        In my opinion, portable video will never be really as successful as portable music.
        Music, unlike video, requires only one sense (hearing) and can be passive while one is doing other things.
        You can listen to music while you browse the web, jog, write code.
        You can't really watch a video using a portable device while doing those things. (other than porn...)

        It can work though for people who travel a lot in public transportation.
        That niche is partly filled by portable gaming which is also an activity that requires your attention.
          • by 7Prime (871679) on Sunday September 10 2006, @04:01PM (#16077112) Homepage Journal

            You missed the point, again. iTunes, by default is set to import CDs to AAC (I forget which bit rate). Changing to mp3 requires the user to go into the scary "Advanced > Importing" tab in the preference pane. MANY people, if not most, don't even notice that their ripping to AAC instead of MP3, since they use the "import" button on their CDs instead of choosing the "Convert Selection to [whatever]" option. The point is, to switch to mp3s you have to:

            1. Know that iTunes is NOT innitially setup to rip to MP3
            2. Have a desire to switch from AACs to MP3s
            3. Know how and where to switch the settings over, or have a desire enough to look it up in help

            Only a very small segment of the population are going to go "out of their way" (even if it's a fairly small trip) to switch, and most don't even know it. By the time many people do realize that they're encoding AACs, they've been already working out fine for them on the iPod, so they have no real desire to switch. On top of that, when they DO get interested in learning the difference, they have the entire internet, as well as Apple Computer saying, "AACs are better than MP3s" (which they are).

            So no, I would be willing to guess that a good 75% of ALL CD imported tunes on digital music players are AACs. The MP3 is dead, most people don't even know it.

    • by FyRE666 (263011) on Sunday September 10 2006, @01:59PM (#16076531) Homepage
      ...DRM-fatigue, finally, sets in (it's about time!).

      You know I'm glad people are finally starting to realise they're being screwed in the ass by DRM. Over the last few months I've been asked various questions by (non technical) family, friends and colleagues that all involve DRM'ed content making things awkward, and not allowing them to do what they want with their legally bought music. I'm happy to tell them why they can't play their iTunes/Napster sourced music wherever they like; hopefully they'll wake up and see where their apathy has got them.

      I then mention there are plenty of places people can get all the music they like without DRM, for nothing ;-) Personally I buy quite a lot of music (about 5-6 albums a week at times). Since the RIAA consider their customers, including me, to be criminals, I've decided to act like one. I burn, rip and share it, and give away copies to anyone who asks ;-) Ironically, if there were no DRM, I wouldn't act this way.
  • by EEBaum (520514) on Sunday September 10 2006, @01:40PM (#16076408) Homepage
    Seems kinda obvious to me... we're running out of people who want one and don't have one already.
  • No surprise (Score:5, Interesting)

    by Lispy (136512) on Sunday September 10 2006, @01:40PM (#16076411) Homepage
    I think its a mixture of the DRM/format lock-in, regular market saturation and growing competition. Personally I think that the lack of on the fly recording is one of the many reasons why I would get another mp3-player and not an iPod. But lets wait for Apples Showtime event and then talk about it again. Steve might have something to fix the xmas sales.
    • Re:No surprise (Score:5, Insightful)

      by Overly Critical Guy (663429) on Sunday September 10 2006, @02:36PM (#16076729)
      I think its a mixture of the DRM/format lock-in, regular market saturation and growing competition.


      The mainstream public absolutely doesn't give a crap about iTunes DRM. It's so lax that you never notice it's there (and when people bring up iTunes DRM as a negative point, in almost every case you find that they've never tried it themselves). Most people's music collections are made up of ripped MP3s anyway.

      As for the other two points, market saturation and growing competition have been around since the iPod came out in 2001, so that's nothing new. The market was saturated when Apple came to the game, yet they still won (pissing Creative off something awful). It seems the company performs its best when people are assuming they're down for the count. For the last 20 years, armchair pundits have been claiming Apple was dead, their products weren't selling, that "saturation and growing competition" were going to take them out, and so on.

      I don't get this pervasive need to always hope for Apple's demise all the time. Without them, it'd be all Microsoft, all the time, with the awful WMA-based "PlaysForSure" dominating your music players and turning them into the typical Microsoft experience--unreliable, weird bugs and quirks, a hundred ugly little pieces of hardware running Microsoft software with no seamless vertical experience like you get from Apple.

      Look, new automobiles have freakin' iPod dock ports built into them. The iPod isn't going away anytime soon.

      Personally I think that the lack of on the fly recording is one of the many reasons why I would get another mp3-player and not an iPod.


      I assume you mean you want it built-in, because the iPod has had built-in recording functionality for years now, accessible with add-ons like the Griffin iTalk.
  • Duh (Score:5, Insightful)

    by Supersonic1425 (903823) on Sunday September 10 2006, @01:41PM (#16076420) Homepage

    it's basic business. product lifecycles are virtually all the same. launch, rise, saturation and decline. right now ipod reaching saturation, and it will go into decline sooner or later. that said, it is still very profitable for Apple, and the brand is still stupidly strong. it will most likely stay like that for a few more years at least.

    this is news?

  • Gasp! (Score:5, Insightful)

    by Jerf (17166) on Sunday September 10 2006, @01:42PM (#16076424) Journal
    Market not infinite. Film at 11.
  • by Klaidas (981300) on Sunday September 10 2006, @01:44PM (#16076437) Homepage
    Wall Street is reportedly starting to worry that the bubble will burst.
    What's to worry about? IT WILL.
    We had cassette walkmans popular. No more.
    We had CD players popular. No more
    We had mp3 players popular. No more
    We have iPods popular. After some time, we will not.
    That's how hardware, software and all the computing works. After some time we will be laughing at those iPods, because we will have something new.
  • Christmas (Score:5, Insightful)

    by Eightyford (893696) on Sunday September 10 2006, @01:44PM (#16076444) Homepage
    I think everyone knows that consumer electronics sell better around Christmas. Comparing holiday season sales to summer sales is like comparing apples to oranges...
  • News Flash! (Score:5, Funny)

    by Ochu (877326) on Sunday September 10 2006, @01:49PM (#16076467) Homepage
    Analysts in turmoil over "people buy more at Christmas shock"!
    Fireworks makers puzzle over mysterious early-summer surge in demand!
    Sales of Bush/Cheney 04 bumper stickers down 100%!
  • Losing its cool? (Score:5, Insightful)

    by vistic (556838) * <corbyz@@@gmail...com> on Sunday September 10 2006, @01:50PM (#16076469)
    The iPod is not uncool or unhip... the fad isn't over.

    Look around, iPods are everywhere and everyone is happy.

    If sales are declining it's just because we all already have one.

    I personally have a 4th gen 20GB click-wheel iPod. The color screens, video, photos, nano sizes, &c. haven't been enough to make me set aside the iPod I have to get a new one for another few hundred dollars. My iPod works how I expect it to and I'm happy. I won't be upgrading probably until this iPod is either stolen or broken, which I hope won't even ever happen.

    If Apple wants to make people buy a SECOND iPod even though their current iPod works fine, they're going to have to add some compelling new features. I'd buy an iPod phone probably. Not so much because I want my phone and MP3 player in one device (but it would be nice if done properly: one less thing to carry around), but my current Motorola phone is horrible and I have some confidence that Apple would actually make a great phone with a good user interface. Every user interface on every cell phone out there right now is pretty much horrible; Apple could do a lot in this area.

    I might get some sort of cool iPod car stereo. (Currently, I connect my iPod using the headphone jack to the Aux. in on the back of my Sony car stereo using a cable I got from Radio Shack... I'm talking about a REAL iPod car stereo, like a car stereo with a hard drive and wireless so I can send songs to my car in the garage from my computer in the house.) Supposedly there may be a touch-screen iPod coming? A touch-screen alone won't get me to buy another.

    But yeah, iPods are still cool. There is no backlash. All the other MP3 players still are lacking in one way or another. iTunes is still a great way to manage music on the computer. People are happy. Apple has done great.
  • by jcr (53032) <jcr.mac@com> on Sunday September 10 2006, @01:50PM (#16076470) Journal
    Q4 03: 336,000
      Q1 04: 733,000 (holiday quarter)
      Q2 04: 807,000
      Q3 04: 860,000
      Q4 04: 2,016,000
      Q1 05: 4,580,000 (holiday quarter)
      Q2 05: 5,311,000
      Q3 05: 6,155,000
      Q4 05: 6,451,000
      Q1 06: 14,043,000 (holiday quarter)
      Q2 06: 8,526,000
      Q3 06: 8,111,000

    We have yet to see a year-over-year decline in sales. It is of course to be expected, that pundits seeking attention will continue to troll with "the sky is falling" articles, just like we'll keep hearing about how every also-ran is an "iPod killer".

    -jcr

      • by jcr (53032) <jcr.mac@com> on Sunday September 10 2006, @02:21PM (#16076646) Journal
        A product shows consistent quarter over quarter growth for five straight years.

        Oh, for Pete's sake. You're not seeing the forest for the trees. Look at the YEAR over YEAR growth. I have, and I'm keeping my AAPL shares.

        Wake the fuck up dummy.

        I'm wide awake, which you clearly aren't.

        -jcr
  • by eshefer (12336) on Sunday September 10 2006, @01:55PM (#16076501) Homepage Journal
    this is really a crappy article.

    14 million were sold in the crazy-buy-gifts-like-there-is-no-tomorow quarter. If you want to check trends you should look at corrosponding quarters , year over year growth [wikipedia.org].

      guess what? 25% gains year over year... expect apple to sell around 20 million Ipods in the the corrosponding quarter.
  • by Val314 (219766) on Sunday September 10 2006, @02:05PM (#16076565)
    ... the last iPod Update was October 12, 2005 according to http://buyersguide.macrumors.com/ [macrumors.com] and everyone is waiting for the new one?
  • Bubble? (Score:5, Insightful)

    by cgenman (325138) on Sunday September 10 2006, @02:06PM (#16076573) Homepage
    Must everything be a bubble now?

    The stock market was a bubble because everyone that bought stock inflated the price of stock for everyone else, making it look like a better growth opportunity for investment. The housing market was a bubble because everyone that bought houses inflated the prices of housing and the resultant appearance of investment opportunity similarly. And when both of which become too big, the bubble burst as there was nothing quite supporting the inflated prices and value plummetted.

    The iPod does not exhibit bubble-like qualities. The iPod is a thing. Someone buying an iPod does not inflate the price for everyone else. As a thing with utility, the iPod cannot instantly decline in usefulness like a stock can.

    The bubble is a useful analogy in certain investment situations. But let's not go pretexting it into conversation inappropriately.
  • by delete (514365) on Sunday September 10 2006, @02:58PM (#16076853)
    'Phones are outselling dedicated MP3 players by six to one. Apple had the market for MP3, but they lost it.'

    Before anyone takes this article too seriously, it's worth examining the credentials of the "expert" quoted in the article. Tomi Ahonen is a self-declared "technology strategy consultant", whose primary field of consultancy is wireless and mobile telecoms [tomiahonen.com]. Last year he predicted that mobile games consoles would also be crushed by mobile phone usage [msn.com]. The weak PSP represented an easy target, I'm not so sure that the iPod is as passé as he would have us believe.

    If anyone has any doubt regarding Tomi's views, look no further than his blog [blogs.com]. Clearly he has a vested interest in seeing the iPod fail, so take his opinions with large doses of salt.
    • Re:Inevitable (Score:5, Insightful)

      by gormanly (134067) on Sunday September 10 2006, @01:50PM (#16076472)

      Of course. Because the iPod only sold 1/3 more in both the first and second quarters than last year. But wait - it's down on last year's Christmas rush sales!!!! It's in decline!! The death of the iPod is here!!!!!!! Oh wait. WTF??

      Come on people, your supposed to be geeks and nerds and so inclined to actually care about real figures. Or is that not cool any longer?

      • by Overly Critical Guy (663429) on Sunday September 10 2006, @02:21PM (#16076651)
        Want to read something funny in retrospect? Read Microsoft's Press Pass interview released to combat the press coverage when iTunes for Windows came out: Q&A: Choosing a Digital Music Service for Windows Users [microsoft.com].

        It's one big advertisement given in the form of a staged interview with Microsoft's general manager of their Windows Digital Media Division. Revel in the humor as he gives choice quotes such as, "iTunes captured some early media interest with their store on the Mac, but I think the Windows platform will be a significant challenge for them." Or "With Windows Media 9 Series, you get faster starts, better quality music, and support for the most devices."

        Tee-hee...
    • by Overly Critical Guy (663429) on Sunday September 10 2006, @02:05PM (#16076563)
      Honestly, all doom-and-gloom iPod discussion in this article is going to look silly after this Tuesday's media event by Apple, which is rumored to be offering new metal-enclosed nanos in multiple colors, new iPods, a cell phone, a video streaming device, and movie downloads from Disney (which also means studios like Miramax).

      Let's sit back and enjoy the negative comments from iPod haters wanting to look really cool and outside-the-norm for bashing a popular piece of technology that's left them behind. After all, it's par for course around here--let's not forget the original iPod announcement or the iPod mini discussions which were oh-so-accurate in their future predictions. Ahem.
    • by AHumbleOpinion (546848) on Sunday September 10 2006, @02:06PM (#16076571) Homepage
      I'm sure the Apple faithful (*) will violently disagree, but the parent's use of the word "fad" is not poorly chosen. Recently local MBA students (**) in a marketing class surveyed hundreds of kids in local high schools regard digital music players. Stress "digital music players", they did not ask about iPod, they did not lead the respondents(***). The kids were pretty well informed, there was a lot of comparing and contrasting of various players at school. iPods were the most popular device, no surprise there, but there was a surprise. The most popular reason for choosing the iPod over competitors was fashion, a status symbol. It was not ease of use, although ease of use was identified as a category iPod wins in. For technology and features Creative was the winner, the lack of radio was a negative for the iPod.

      The team that did the survey and focus groups was very quick to point out that this was just a class project, small scale and localized. However it was similar to a pilot program that found interesting results and could be used to justify a larger national study.

      (*) I own an iPod, I love it, I would buy another. I own PCs and Macs and use iTunes on both platforms. However I am not religious about music players or operating systems.

      (**) Working professionals who have real jobs in industry, under the supervision of a marketing professor who does this sort of thing for rather large firms. This was a class project, not a consulting project.

      (***) I was not involved in the project but did I sit in on the presentation of the results. My recollection is that the questions went something like:
      Do you own a digital music player?
      What models did you consider?
      What model did you purchase?
      Why did you purchase that model?
      etc.