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Apple Admits to Occasional Excessive Work Hours

Posted by Zonk on Sat Aug 19, 2006 02:30 AM
from the bad-apple dept.
rev_media writes "After Apple's release of a report on the labor conditions in their Chinese factories, many took issue with the deliberately vague wording used in the statement. The BBC is now reporting that Apple has admitted to 'excessive' working hours in some locations, and they would be ensuring that a 'normal' 60-hour work week will be adhered to from now on." From that article: "'We found no instances of forced overtime and employees confirmed in interviews that they could decline overtime requests without penalty,' said Apple in a statement. The firm said there were 'overtime limit exceptions in unusual circumstances' and that it supported a healthy work-life balance. But it did not specify what the triggers for 'unusual circumstances' were and what upper limit it set on working hours. Mr Kuczkiewicz said Apple had not asked workers what they preferred - a decent wage or minimum wage and overtime."

Related Stories

[+] Apple Responds to Labor Accusations 58 comments
jlaxson writes "Back in June, a number of accusations were leveled at Apple regarding labor practices in its overseas manufacturing and assembly plants. At the time, Apple denied the allegations and said that it would launch an investigation. Today, the results of the investigation were released. From the report: 'We found the supplier to be in compliance in the majority of the areas audited. However, we did find violations to our Code of Conduct, as well as other areas for improvement that we are working with the supplier to address. What follows is a summary of what we've learned, what's already being done in response, and our commitment to future diligence and action.'"
[+] Repercussions of Reporting on Apple 'Sweatshops' 120 comments
PRC Banker writes "Following the media attention over Apple using 'sweatshop' tactics to manufacture iPods, facts were disseminated making things seem not as bad as first reported. However, recent developments suggest that 'Apple Computer's iPod supplier FoxConn has decided to sue the media for mis-reporting on working conditions in their factories. Rather than sue the British tabloids, FoxConn sues a Shanghai newspaper. The reporter has a translated version of his personal experience and thoughts.' Powerful Chinese company threatens local media. Worrying indeed, especially given this company's track record. The president of Foxconn is the richest man in Taiwan, and the company has attempted to use coercion in the past."
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  • Ok look... (Score:2, Insightful)

    by Anonymous Coward on Saturday August 19 2006, @02:34AM (#15939381)
    Sweatshops are evil. But... other cultures outside of the US may be so poor compared to the average US citizen that working 2/3 of their existence may be well worth it for the pay they recieve.

    Is it worth it? Well, to them maybe.

    Is it moral? No.

    And even though Apple may be a part of the problem, they are certainly not the cause.
  • Interesting, but ... (Score:5, Interesting)

    by Iron (III) Chloride (922186) on Saturday August 19 2006, @02:36AM (#15939388)
    It's interesting how I keep getting reports of factory workers being constantly over-worked in China. It's a good idea to make sure laborers have enough rest, but as a [former] Chinese national and one of full Chinese ethnicity, I should say that the work ethic there is so strong relative to many North American and European countries that this is more of a non-issue. I don't know, but have Slashdotters heard much about "Asian parents"? As a high-schooler, that concept is one of the most frequently repeated ones in my [predominantly Asian] high school. One last point is that this article is ridiculously late, but that's to be expected.
    • Re:Interesting, but ... (Score:5, Insightful)

      by NexFlamma (919608) on Saturday August 19 2006, @02:58AM (#15939442)
      (http://realitybynex.blogspot.com/)
      While it's true that there is a certain cultural bias to work harder in many Asian cultures, one has to question whether it's an inherent trait, or if it's the result of living in a part of the world that is often exploited for the good of wealthier nations.

      Do Asian people work harder because they have a much higher work ethic than Westerners, or do they have a much higher work ethic because the only jobs available for them are ones in which they have to work insane amounts of hours with little pay in order to provide Americans with luxury items (such as iPods)?
      [ Parent ]
      • Re:Interesting, but ... by laparel (Score:1) Saturday August 19 2006, @04:14AM
      • Re:Interesting, but ... by Sinbios (Score:1) Saturday August 19 2006, @04:15AM
      • Re:Interesting, but ... by JimDaGeek (Score:2) Saturday August 19 2006, @04:31AM
      • Re:Interesting, but ... (Score:5, Insightful)

        by nexarias (944986) on Saturday August 19 2006, @05:00AM (#15939715)
        While it's true that there is a certain cultural bias to work harder in many Asian cultures, one has to question whether it's an inherent trait, or if it's the result of living in a part of the world that is often exploited for the good of wealthier nations.


        I just want to point out that you're offering a misleading frame of two alternatives -- strong work ethic as innate character or third-world conditions. It's actually more like the asian culture, or the asian spirit that forges this sort of hard working mentality. However, it's probably true that the poverty, massive lower-class (farmer population) and the dire living conditions select for the dilligent. Then, that sort of mentality is drilled into descendants.

        An example of cultural effect would be Japan: Japanese salary men don't live in conditions anywhere near third-world nations; nor are they exploited by first-world nations. Their working hours are legendary, just like their suicide rates. I've heard that it comes from their historical roots in the samurai, always chasing for perfection..

        The hard-working stereotype of oriental asians in the West is also explainable by the fact that immigrants or visitors (like students) to the West are only a specific subset of the asian population. Immigrants are usually middle-class or higher, with well-educated parents who likely came through with solid work ethics in their earlier life. Foreign asian students who go over to Canadian/US universities are usually rather bright (or very rich). As a result, the stereotype conceived is probably not at all a close representative of the general asian population.

        [ Parent ]
      • Re:Interesting, but ... by WoLpH (Score:1) Saturday August 19 2006, @06:21AM
      • Umm by cascadingstylesheet (Score:2) Saturday August 19 2006, @07:14AM
      • Re:Interesting, but ... by CAIMLAS (Score:2) Sunday August 20 2006, @01:38AM
      • 1 reply beneath your current threshold.
    • Re:Interesting, but ... by Anonymous Coward (Score:2) Saturday August 19 2006, @03:07AM
    • Re:Interesting, but ... (Score:5, Informative)

      by 1u3hr (530656) on Saturday August 19 2006, @03:28AM (#15939493)
      I should say that the work ethic there is so strong relative to many North American and European countries that this is more of a non-issue. I don't know, but have Slashdotters heard much about "Asian parents"?

      I live in Hong Kong, I've visited Chinese factories. There is nothing about "work ethic" as perhaps practised by Chinese immigrants trying to get ahead. Chinese factories are the prototypical sweatshops; many would easily pass for Dickensian "Satanic mills". When there's a deadline, the staff are told they have compulsory, unpaid overtime. The doors are often locked. (There have been many tragedies when fires break out and the exits are all locked.) Wages are often withheld. Troublemakers (eg, union organisers) may be arrested by police or just beaten up.

      As a high-schooler, that concept is one of the most frequently repeated ones in my [predominantly Asian] high school.

      Thank your parents for your opportunity. Few Chinese have your luck.

      [ Parent ]
    • Re:Interesting, but ... (Score:5, Insightful)

      by rm999 (775449) on Saturday August 19 2006, @03:40AM (#15939517)
      working hard != superior life

      Most people intuitively know this. Working *too* much is a personality disorder. The fact that you see it in
      Chinese-American culture does not necessarily mean it is inborn in the Chinese race.

      What I am getting at is that you are racist (even if it's your own race) if you think this is OK due to the fact that they are Chinese. The fact that people work this hard should not be something to be proud of, and should not have to be justified.
      [ Parent ]
      • Re:Interesting, but ... by Sinbios (Score:2) Saturday August 19 2006, @04:05AM
      • Re:Interesting, but ... (Score:5, Interesting)

        by NexFlamma (919608) on Saturday August 19 2006, @04:40AM (#15939669)
        (http://realitybynex.blogspot.com/)
        "What I am getting at is that you are racist (even if it's your own race) if you think this is OK due to the fact that they are Chinese. The fact that people work this hard should not be something to be proud of, and should not have to be justified."

        Not something to be proud of? Here's an example for you; a man owns a store about a block away from my house. He's Korean and since the store belongs to his family, the only employees are himself, his wife and his daughter. The store stays open 24 hours a day, meaning they each have to work an 8 hour shift every day of the week (or, more likely, someone has to work quite a bit more than that).

        I had a conversation with him about a month ago about how hard I thought this must be, but he disagreed. He was terribly proud of how his whole family banded together to run the store and work such ridiculous hours in order to keep it going. His 16 year old daughter (a high school student) spent every day working, as well as studying and they had nothing but adoration and pride for her.

        Where are you from that tremendous work ethic is not something to be admired?
        [ Parent ]
        • Re:Interesting, but ... by Daengbo (Score:3) Saturday August 19 2006, @06:05AM
          • Re:Interesting, but ... by NexFlamma (Score:2) Saturday August 19 2006, @06:16AM
          • sleep! by rajafarian (Score:3) Saturday August 19 2006, @09:38AM
            • Re:sleep! by madaxe42 (Score:3) Saturday August 19 2006, @12:30PM
              • Re:sleep! by rajafarian (Score:2) Tuesday August 22 2006, @09:37AM
        • Re:Interesting, but ... (Score:4, Insightful)

          by Anonymous Coward on Saturday August 19 2006, @08:20AM (#15940151)
          His daughter is lucky, he's probably already lined up several hard-working men to marry her to.

          I, on the other hand worked one job through highschool, two jobs through fulltime college, and all I got from it was a degree, a 50-hour-a-week job and two discoveries:
          1) women look at you funny when your idea of a romantic date is a moonlit stroll through the park at 3AM since everything is closed when you get out of work.
          2) now that I'm out of college, the only women I can find to date are the local drunks hanging out at the bar.

          Leisure time is more than just world of warcraft, it's having a life.
          [ Parent ]
        • Re:Interesting, but ... by theLOUDroom (Score:3) Saturday August 19 2006, @10:01AM
          • Re:Interesting, but ... (Score:4, Insightful)

            by MoneyT (548795) on Saturday August 19 2006, @10:39AM (#15940679)
            (Last Journal: Tuesday April 20 2004, @05:02PM)
            America, a first-world country where many of us realize that slaving your life away at a menial job is not the end all and be all of existence.

            Or conversely, America, a first-world country where many of us don't believe that any job is worth putting serious effort and time into and no one has any pride in the work they do any more because their material toys have become the end all and be all of existance.

            Did it ever occur to you that 8 hours of work per day might be affecting her performance at school? That they might be tranding off her long-term success and happiness for a short term financial gain?

            Without knowing any more of the situation, but knowing similar people I would lay very good odds that no only is she at the top of her class but she will be far more wildly succesful by the time she graduates college (assuming she goes) than 85% of her class mates.
            [ Parent ]
            • Re:Interesting, but ... (Score:5, Insightful)

              by Shajenko42 (627901) on Saturday August 19 2006, @11:19AM (#15940834)
              Or conversely, America, a first-world country where many of us don't believe that any job is worth putting serious effort and time into and no one has any pride in the work they do any more because their material toys have become the end all and be all of existance.
              Or, because we see that hard work is often not rewarded, and people are laid off for reasons that have nothing to do with how much they put into the job.

              You can only get ripped off by companies so much before you start doing the minimum necessary to keep the job.
              [ Parent ]
            • Re:Interesting, but ... by theLOUDroom (Score:1) Saturday August 19 2006, @02:56PM
            • Money for work, work for money by misanthrope101 (Score:2) Saturday August 19 2006, @10:32PM
        • Re:Interesting, but ... by the grace of R'hllor (Score:1) Saturday August 19 2006, @10:21AM
        • Re:Interesting, but ... by SilentChris (Score:2) Saturday August 19 2006, @10:51AM
        • Re:Interesting, but ... by radtea (Score:2) Saturday August 19 2006, @12:24PM
        • Re:Interesting, but ... by fpierfed (Score:1) Saturday August 19 2006, @06:31PM
        • Re:Interesting, but ... by dwightk (Score:1) Sunday August 20 2006, @11:25PM
        • Re:Interesting, but ... by Kismet (Score:2) Monday August 21 2006, @06:27PM
    • Sure buddy.... by jotaeleemeese (Score:2) Saturday August 19 2006, @03:58AM
      • 1 reply beneath your current threshold.
    • Re:Interesting, but ... by mrbooze (Score:2) Saturday August 19 2006, @04:20AM
    • Re:Interesting, but ... by 955301 (Score:3) Saturday August 19 2006, @06:35AM
    • Re:Interesting, but ... by SideshowBob (Score:2) Saturday August 19 2006, @11:42AM
    • It is not "Asian parents" by AHumbleOpinion (Score:2) Saturday August 19 2006, @12:47PM
      • 1 reply beneath your current threshold.
  • 60 hours = normal (Score:3, Insightful)

    by JustNiz (692889) on Saturday August 19 2006, @02:38AM (#15939394)
    Holy crap. Apple consider 60 hours a week normal?
    Companies are pushing the human rights back into the dark ages. Where will it end?
    • Re:60 hours = normal by Kreigaffe (Score:2) Saturday August 19 2006, @02:44AM
    • Re:60 hours = normal by Iron (III) Chloride (Score:2) Saturday August 19 2006, @02:48AM
    • Re:60 hours = normal by The One and Only (Score:2) Saturday August 19 2006, @03:14AM
      • Re:60 hours = normal by JustNiz (Score:2) Saturday August 19 2006, @03:24AM
      • Re:60 hours = normal (Score:4, Insightful)

        by 1u3hr (530656) on Saturday August 19 2006, @03:33AM (#15939503)
        It's often hard for middle-class Westerners to grasp, but it's the exception for humans not to work constantly for needed resources,

        No, quite untrue. Developed countries working hours have increased markedly in the last 50 years. The average hunter-gatherer had to work maybe 20 hours a week to have a comfortable lifestyle. However, third-world labourers get both long hours and low pay as their countries industrialise, maybe the next generation will get a share of the wealth. Now they're just working harder than their parents and barely surviving.

        [ Parent ]
        • Re:60 hours = normal by Americano (Score:2) Saturday August 19 2006, @03:48AM
          • Re:60 hours = normal (Score:5, Interesting)

            by 1u3hr (530656) on Saturday August 19 2006, @04:15AM (#15939602)
            Excuse me? A "comfortable" lifestyle? This assumes that you call dying by your mid-30's, constantly foraging and hunting for food, living in temporary shelters or caves, and other such primitive accoutrements "comfortable" living.

            No it doesn't. Yeah, life was tough, but not as bad as you say. I can't give you sources, this is stuff I read years ago, so doubt if you want; but many hunter gatherer societies had a pretty easy time, few diseases because of low population density, healthy diet, and while infant mortality was higher than ours, once past infancy they could expect to live to their 50s. (Better than Russians these days...) But how easy their life was wasn't my major point, it was your assertion than the number of hours worked has always been as high as it is now. That is quite untrue. Even agricutural societies usually had times of heavy work, like harvest or planting, balanced by weeks or months of comparative leisure (unless of course they were drafted by the aristocracy to join an army, build a pyramid, etc).

            [ Parent ]
          • Re:60 hours = normal by CAIMLAS (Score:2) Sunday August 20 2006, @02:41AM
          • Re:60 hours = normal by tehcyder (Score:1) Monday August 21 2006, @08:57AM
          • Re:60 hours = normal by Americano (Score:1) Saturday August 19 2006, @09:30AM
          • 1 reply beneath your current threshold.
        • Re:60 hours = normal by jcr (Score:2) Saturday August 19 2006, @08:11AM
      • Nonsense. by jotaeleemeese (Score:2) Saturday August 19 2006, @06:03AM
    • Re:60 hours = normal by Anonymous Coward (Score:1) Saturday August 19 2006, @04:43AM
    • Re:60 hours = normal (Score:5, Insightful)

      by pimpimpim (811140) on Saturday August 19 2006, @04:47AM (#15939691)
      Indeed, shocking! And how can something excessive from 60 hours still support a healthy work-life balance?

      From another point, these people are probably building together your precision apple hardware. One might wonder why apple has no reputation for the reliability of its hardware.

      Actually this reminds me of the story I heard from a factory owner that moved from korea to china. Labour there is cheap, but the education was a bit lower, and the people worked sloppier (no wonder, how is your work concentration after 10 hours). In the end he needed 3 times the amount of employees and had a doubled amount of faulty products that had to be discarded before leaving the factory.

      The solution to this is higher education of the chinese people, which is luckily for them hapenning (although the amount of places in university is till lower than the amount of people that want and could get in). But in the end, this will mean they get more expensive as employees and the benefit of outsourcing to china will be much smaller. By that time Chinese companies will probably be able to get a big part of the marketshare in the world, leaving the original companies in troubles. I won't mind too much as long as I can still buy quality products in stead of crap, no matter where it's made.

      A similar thing happened to Ireland. Labour there was very cheap about a decade ago. IT and car companies went there (AMD, some memory factory etc.) and in due time, wages went up. Now, the movement is more towards eastern europe, but won't be a matter of time before the same will happen there.

      I don't oppose all this outsourcing when it comes to better living conditions for the people in countries who can use the improvement. What I do oppose is the fact that products made by outsourcing are still as expensive as before, and the gain goes only to a very small point of people. Not to the costumers, not to the employees, but to management and stockholders. This will eventually widen the gap between poor and rich worldwide, which is not something we need at the moment.

      [ Parent ]
    • Re:60 hours = normal by elgatozorbas (Score:2) Saturday August 19 2006, @04:48AM
    • Re:60 hours = normal (Score:5, Insightful)

      by gnasher719 (869701) on Saturday August 19 2006, @05:19AM (#15939751)
      '' Holy crap. Apple consider 60 hours a week normal? ''

      We don't know what Apple considers normal. We know that Apple is willing to interfere with the business of a supplier if that supplier makes it workforce work more than 60 hours a week. Next time you have to go to a hospital, ask the doctor who is treating you how many hours a week he or she is working, just to get a bit of perspective. Or maybe you have a look on the internet how many hours employees at EA have been working to supply you with the latest video games.

      Most importantly, instead of reading the BBC page (or without bothering to read anything), go to the Apple website where you find Apple's report that this is all based on: You will find that the highest number of complaints by employees is against the fact that sometimes there isn't enough overtime!
      [ Parent ]
    • Not exactly new for apple.... by aapold (Score:3) Saturday August 19 2006, @06:03AM
    • Is 60 hrs really that bad? by AtomicBomb (Score:2) Saturday August 19 2006, @06:58AM
    • Re:60 hours = normal by Shivetya (Score:3) Saturday August 19 2006, @07:08AM
    • Re:60 hours = normal by SuperGus (Score:1) Saturday August 19 2006, @08:26AM
    • Re:60 hours = normal by Bloke down the pub (Score:1) Saturday August 19 2006, @02:21PM
    • 2 replies beneath your current threshold.
  • Wow (Score:3, Funny)

    by Anonymous Coward on Saturday August 19 2006, @02:43AM (#15939412)
    Famously, if you opened up the data fork of the System File in Mac OS 7.1 through 7.5 in a hex editor, you would find the string "Help! Help! We're being held prisoner in a system software factory!"

    Who knew that was for real? :O
    • Re:Wow by noidentity (Score:3) Saturday August 19 2006, @12:55PM
    • 2 replies beneath your current threshold.
  • In china (Score:5, Interesting)

    by resonte (900899) on Saturday August 19 2006, @02:52AM (#15939429)
    I'm currently living/working in Guangzhou China () for my summer holiday.

    I've noticed in the factory here you are expected to work overtime not by your boss but by your peers. It is common to see most people work 1 or 2 hours overtime, sometimes until 9pm. I end up feeling guilty if I leave at the offical time (5pm) because I am normally the only one to do so.

    But you've got to take into account the population density and lack of social security, the wages here aren't the best, and if you don't perform well enough you can easily get replaced, so you've got to make the most of what you get, due to this it's become the cultural behaviour.

    Though wide differences between wages is common here, the IT supervisor can earn more than 10 times than the IT staff even though his work isn't that much difficult.

    • Re:In china by BiggerIsBetter (Score:2) Saturday August 19 2006, @03:07AM
      • Re:In china by resonte (Score:1) Saturday August 19 2006, @03:26AM
        • Re:In china by antifoidulus (Score:2) Saturday August 19 2006, @05:39AM
      • Re:In china by CAIMLAS (Score:2) Sunday August 20 2006, @02:08AM
    • Re:In china by forgotten_my_nick (Score:2) Saturday August 19 2006, @04:31AM
      • Re:In china by Daengbo (Score:2) Saturday August 19 2006, @06:16AM
  • by Aaron England (681534) on Saturday August 19 2006, @02:59AM (#15939443)
    With increasing manning shortages and prolonged deployments, many service members find themselves working 60 hours a week at home and 72 hours deployed. It's the new normal.
  • It is what these people *need* (Score:5, Insightful)

    by physicsphairy (720718) on Saturday August 19 2006, @03:06AM (#15939450)
    (http://sackofcatfood.blogspot.com/)
    Sixty hours is only bad if you're a lazy pampered American like me and your number one concern is having enough time to level your character in World of Warcraft.

    If instead your number one concern is that your family doesn't starve, or making enough money to emmigrate from the oppressive regime in which you live, and the amount of money you make is proportionate to the number of hours you work, you would generally like to work as many hours as humanly possible. I knew at least one guy (in America) who used pull over a hundred hours a week working at an oil rig. It was quite dangerous to boot, but his reason for doing it was just the extra padding in his bank account, not because he had an emaciated wife and toddler back at home.

    The last thing people in developing nations need is you telling them that they can't have a job except at 10 bucks an hour, or that they can't work for more than 40 hours a week, or that it's only legal for companies to come in and provide them with a way of obtaining food, medicine, and education (i.e. money) if they also provide full health care, dental, and college tuition for the kids.

    I'm not saying to give companies free reign. Some things are clearly morally despicable. But frankly speaking, you are not helping these people by being indignant when they are not afforded the same accomodations that you are. That is the one asset they have that allows them to compete for jobs against Joe Westerner (whose parents could afford to get him quality education and is the preferable employee at comparable wages).

    Don't let corporations get away with complete crap, but please don't have people starve for the sake of your armchair idealism either.

  • Good Effort (Score:4, Insightful)

    by catwh0re (540371) on Saturday August 19 2006, @03:38AM (#15939511)
    I think their(apple's) investigation is a good effort from a company which ultimately only has the ability to cancel the contract with