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Apple Responds to Labor Accusations

Posted by CowboyNeal on Fri Aug 18, '06 04:37 AM
from the due-diligence dept.
jlaxson writes "Back in June, a number of accusations were leveled at Apple regarding labor practices in its overseas manufacturing and assembly plants. At the time, Apple denied the allegations and said that it would launch an investigation. Today, the results of the investigation were released. From the report: 'We found the supplier to be in compliance in the majority of the areas audited. However, we did find violations to our Code of Conduct, as well as other areas for improvement that we are working with the supplier to address. What follows is a summary of what we've learned, what's already being done in response, and our commitment to future diligence and action.'"

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[+] Apple Admits to Occasional Excessive Work Hours 362 comments
rev_media writes "After Apple's release of a report on the labor conditions in their Chinese factories, many took issue with the deliberately vague wording used in the statement. The BBC is now reporting that Apple has admitted to 'excessive' working hours in some locations, and they would be ensuring that a 'normal' 60-hour work week will be adhered to from now on." From that article: "'We found no instances of forced overtime and employees confirmed in interviews that they could decline overtime requests without penalty,' said Apple in a statement. The firm said there were 'overtime limit exceptions in unusual circumstances' and that it supported a healthy work-life balance. But it did not specify what the triggers for 'unusual circumstances' were and what upper limit it set on working hours. Mr Kuczkiewicz said Apple had not asked workers what they preferred - a decent wage or minimum wage and overtime."
[+] Repercussions of Reporting on Apple 'Sweatshops' 120 comments
PRC Banker writes "Following the media attention over Apple using 'sweatshop' tactics to manufacture iPods, facts were disseminated making things seem not as bad as first reported. However, recent developments suggest that 'Apple Computer's iPod supplier FoxConn has decided to sue the media for mis-reporting on working conditions in their factories. Rather than sue the British tabloids, FoxConn sues a Shanghai newspaper. The reporter has a translated version of his personal experience and thoughts.' Powerful Chinese company threatens local media. Worrying indeed, especially given this company's track record. The president of Foxconn is the richest man in Taiwan, and the company has attempted to use coercion in the past."
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  • by kingtonm (208158) on Friday August 18, @04:49AM (#15933058)
    work more than 60 hours a week?
  • Audits? What they had seen...

    (Score:5, Insightful)
    by RuBLed (995686) on Friday August 18, @05:13AM (#15933119)
    may not be what is really happening.

    IMHO, most audits are scheduled and the management knows about it weeks or even months before the audit. This could buy the management "time" to "instruct" everyone about the audit and do some "beautification". This could also be the time "silence" and "hide" some people too. I'm not saying that the manufacturing facility was dishonest during the audit but given the location of the manufacturing facilities (China), I would not be suprised if they turned out to be dishonest. (who wants to lose a client anyway)

    But I really hope that the results of the audit are honest and true for the sake of all those people working there. Minor improvements there could greatly help the welfare of the workers.
    • Indeed.

      On top of that, according to this bbc report [bbc.co.uk], the audit was pretty lax - interviewing just 100 employees from more than 30,000.

      Also, we have this report of the audit - but noone knows where the factory is to independantly verify it.

      Can we trust Apple? They just denied the initial report - and now it seems there was some violations. Is this report the complete truth?
      [ Parent ]
    • Re:Audits? What they had seen... by Maury Markowitz (Score:2) Friday August 18, @09:36AM
      • Re:Audits? What they had seen...

        (Score:5, Insightful)
        by gutnor (872759) on Friday August 18, @10:15AM (#15934358)
        "Why is it so hard for people to believe that working conditions in the rest of the world simply aren't that bad? "

        I guess people tends to believe that because of human nature. They see that employers even in country like EU, USA, ... need to be -legally- reminded from time to time than employees are not slaves or pigs. So they wonder what happen in countries where law is not as strong.
        Also, they know very well that Apple and IBM and other don't go in China in good heart to help local population to develop. They are no ONG, they are business managed by the same sort of people that showed utter disrespect even to their fellow citizen ( ENRON, ... ). So they have hard to believe that they behave like choir boys in China.

        Everybody is happy if everything is fine in this plant but that's always good to remind companies like Apple, IBM that "Chinese are cool with their people" argument is not enough if they don't want to make the cover of Fox News. At least if they outsource my job, I want guarantee that people that get it are treated fairly and improve their life with it, so that at least not everything is lost.
        [ Parent ]
        • 1 reply beneath your current threshold.
    • Re:Audits? What they had seen... by Elwood P Dowd (Score:2) Friday August 18, @02:58PM
  • by cannonfodda (557893) on Friday August 18, @05:22AM (#15933146)
    (Insert bad robot voice) 'It's not my fault."
  • Electronic Industry Code of Conduct

    (Score:5, Informative)
    by reporter (666905) on Friday August 18, @05:32AM (#15933170)
    In 2004, HP, Dell, and IBM developed the Electronic Industry Code of Conduct [eicc.info] (EICC) in cooperation with key component suppliers: Celestica, Flextronics, Jabil, Sanmina SCI, and Solectron. The EICC is a standard of corporate social responsibility (e.g., treating employees well) that IBM and other systems companies expect from their suppliers. In other words, IBM will do business with only those Vietnamese electronics suppliers which abide by the EICC.

    The current list of companies subscribing to the EICC [eicc.info] includes Apple.

    Look carefully at the list. It is revealing. The only systems companies in that list are based in North America, Europe, and Japan. Acer (a Taiwanese systems house) and Samsung (a Korean systems house) are absent from that list. The only Taiwanese company on that list is Foxconn, a component supplier. Doubtless, tough pressure from IBM and other Western companies essentially "forced" Foxconn to comply with the EICC; otherwise, these Western companies would have dumped Foxconn as a supplier of PC connectors.

    No one should be surprised over Apple management's commitment to investigating allegations of worker abuse in Apple's supply chain. Apple is committed to the EICC and demands that its suppliers treat their employees well.

    If you had presented allegations of worker abuse to either Acer or Samsung, their managers would have arranged for security to throw you out of their offices.

    These days, with laptops and desktops becoming indistinguishable commodities, I use corporate social responsiblity as the deciding factor in my purchases. I will also prefer an Apple laptop over an Acer laptop.

  • Also...

    (Score:2, Informative)
    by Slaryn (986308) on Friday August 18, @05:42AM (#15933189)
    (http://www.audio-galaxy.org/)
    We have to keep in mind that Apple's Code of Conduct != the law (though it may to them). Looks like they're not really breaking any rules here... just employee backs.
    • Re:Also... by Rosyna (Score:3) Friday August 18, @05:53AM
  • what??

    (Score:1)
    by annakin (994045) on Friday August 18, @05:54AM (#15933216)
    The report claims Longhua's workers live in dormitories that house 100 people, and that visitors from the outside world are not permitted. Workers toil for 15-hours a day to make the iconic music player, the report claims. They earn £27 per month. The report reveals that the iPod nano is made in a five-storey factory (E3) that is secured by police officers.

    But I thought the iPod nano was cool and could be traded for 2 grams of coke on the open market??

    What am I missing?
    • Re:what?? by Anonymous Coward (Score:2) Friday August 18, @06:13AM
  • by supabeast! (84658) on Friday August 18, @09:41AM (#15934114)
    "We did, however, find that employees worked longer hours than permitted by our Code of Conduct, which limits normal workweeks to 60 hours and requires at least one day off each week."

    A "normal" workweek maxes out at six days and sixty hours? That's nasty. Things like this remind me how lucky I was to be born in the US.
  • The problem...

    (Score:1)
    by CrimsonScythe (876496) on Friday August 18, @09:59AM (#15934234)
    ...is that the mandatory black turtle-neck sweaters easily get stuck in dangerous machinery. On the plus side, the jeans were supposedly not so bad. Unfortunately, the factories with mandatory kimono [wikimedia.org] dress codes do have even higher accident rates.
  • Gotta love Apple.

    (Score:2)
    by Khyber (864651) <khyberkitsune@gmail.com> on Friday August 18, @11:55AM (#15935193)
    (Last Journal: Wednesday August 30, @09:59PM)
    http://darkcreek.com/node/337 [darkcreek.com]

    Pretty interesting if you think the site's reputable.
  • so what?

    (Score:1)
    by pxuongl (758399) on Friday August 18, @12:29PM (#15935472)
    why is everyone so up in arms about labor conditions in china? why are we trying to force our value system on another culture?

    if any of you guys have ever actually gone over to china, and talked to the factory workers, then you'll realize that their standard of living's very much high than it was before the factories.

    they're buying gucci bags and other luxury items (though at a deep discount)....
    • Re:so what? by bunions (Score:2) Friday August 18, @12:53PM
    • Re:so what? by ksheff (Score:1) Friday August 18, @04:20PM
  • Re:However?

    (Score:4, Insightful)
    by duffel (779835) on Friday August 18, @05:35AM (#15933178)
    being in compliance with the majority of areas audited means you failed to comply with all of them. I mean, Charles Manson was in compliance with most of the laws of the time...

    And if copy a song from a friend, you fail to comply with all the laws. That doesn't make you a serial killer. If you read the article, you will see what the code of conduct violations were, and how they were/are being addressed.
    [ Parent ]
    • Re:However? by Threni (Score:1) Saturday August 19, @09:03AM
  • 2 replies beneath your current threshold.