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Steve Jobs: Redefining The CEO

Posted by CowboyNeal on Sat Jan 28, 2006 12:10 PM
from the more-like-ring-master dept.
conq writes "BusinessWeek has a nice piece on how Steve Jobs is redefining the job of being a CEO. From the story: 'Just over a decade ago, Steve Jobs was considered washed-up, a has-been whose singular achievement was co-founding Apple Computer back in the 1970s. Now, given the astounding success of Apple and Pixar, he's setting a new bar for how to manage a Digital Age corporation.'"
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  • by CyricZ (887944) on Saturday January 28 2006, @12:14PM (#14588106)
    Indeed, one of the facts of life is that everyone gets topped by somebody who is better, or by somebody who will take it to the next level. That is why I am very intrigued to see who will do that to Jobs. He has already set the bar pretty high, and whoever comes along afterwards will really have to do something spectacular to be noticed, and to earn their name.

    • by CyricZ (887944) on Saturday January 28 2006, @12:17PM (#14588123)
      Come to think of it, it could even be he who tops himself! Imagine that! It is not often that one is so great that they are able to reach a level of unparalleled stardom, only to turn around and trump themselves!

      The only way I think it would be possible for him to raise the bar higher would be to sing "It's Raining Men" on stage at the next Macworld Conference.

    • by cgenman (325138) on Saturday January 28 2006, @01:35PM (#14588441) Homepage
      Indeed, one of the facts of life is that everyone gets topped by somebody who is better, or by somebody who will take it to the next level.

      Or the next somebody who is roughly as good as you are, once your legend starts getting torn down.

      Remember, Jobs was huge before he was torn down as being a has-been, before being built up again to who he is now. His legend will fade... We like to tear down our heroes.

    • by Deanasc (201050) on Saturday January 28 2006, @01:48PM (#14588491) Homepage Journal
      I don't think anyone is going to top Steve Jobs. I think that like Henry Ford there will be imitators and skillful managers who stand out. Men like Malcolm Bricklin, John Delorean and Lee Iaccoca will be forgotten long before history forgets the man who changed the face of the earth with standardized parts and the moving assembly line.

      Jobs will definately surpass Bill Gates in the history books simply because his story is so much more dramatic. Found the first personal computer company that goes beyond the simple needs of the hobbyist, get fired by the guy he hired to manage the business, start a competing business that goes nowhere, start another business that breathes new life into a 100 year old art form, get begged to come back to the company that fired you, see both businesses take off beyond all possible dreams. What did Bill Gates do? Bluff his way into buying an operating system early in the game and copy copy copy then leverage market position to unfairly damage new comers and competitors. Don't get me wrong, Bill Gates had a great idea at the right time but I doubt he'd be anything more then a footnote if he had to do it twice in his life.

  • A new bar? (Score:5, Funny)

    by Nuclear Elephant (700938) on Saturday January 28 2006, @12:15PM (#14588113) Homepage
    he's setting a new bar for how to manage a Digital Age corporation

    literally [apple.com].
  • by merger (235225) on Saturday January 28 2006, @12:21PM (#14588130)
    Business Week also has a podcast [businessweek.com] where they talk with the author of the story to provide a litte more depth. It was a fairly entertaining discussion where they discuss a little of the history of how it all came about and the relationship between Steve Jobs and Disney.
  • This is a "piece"? (Score:4, Insightful)

    by gamigad (932350) on Saturday January 28 2006, @12:23PM (#14588145)
    Sorry, but somehow I expect a link to a story when I hear the word "piece". You know, with more than perhaps 200 words, especially given the subject.

    This is just a short, non-interesting slideshow.

    No news here - move along.
  • by Lord Satri (609291) <alexandre.leroux@net> on Saturday January 28 2006, @12:26PM (#14588153) Homepage Journal
    TFA is only 7 paragraphs long (with 7 pictures), but this sums it up for me:
    "Other CEOs may focus on finance or sales. Jobs spends most of his time trying to come up with the next blockbuster product."

    He's not there for the money, he's there to change the world. Well, at least, he succeeds in making us believe he's not after the money... Of course, MacOS X is not open source (yet?!), he's running a corporation after all!

    I remember his quote: "Being the richest man in the cemetery doesn't matter to me. Going to bed at night saying we've done something wonderful, that's what matters to me"
    I don't think a majority of CEO can honestly say this nowadays.
    • by Jasin Natael (14968) on Saturday January 28 2006, @12:58PM (#14588281)

      He's a founder. Look what happened when John Sculley came in in the early 90's. We got the Newton, which I liked, and still like, a lot. But we also got to see the American MBA in action.

      The type of accounting and business strategy that for-hire CEO's and CFO's are trained with tells them that everything is about increasing shareholder value in the short-to-mid term (ie, no more than 2-5 years). They are unconcerned with providing value to employees or customers, unless doing so will assist them with goal #1. Even if they think they are working for the long-term success of the company, all the tools they have to put things in perspective are centered around the short-term stock value.

      When Jobs came back to Apple, it was like he was the spurned father called to the hospital when his child was morbidly ill or injured. This company is his baby, and he wants to see it succeed in the long term. He wants products that his customers will slowly come to believe they can't live without, not some flash-in-the-pan fad with the latest buzzwords attached.

      A lot of Silicon Valley CEO's are founders and have this fatherly instinct. They don't get press because they weren't ousted and then called back to fix things. Neither do the CEO's who weren't called back as their companies went to the chopping block.

      If you oust the original founders of the company, it's almost always a death sentence. Apple's board was right to call Jobs back to the helm. But don't think it's something special about Jobs. It's what any company founder should do, and what most would do, because they actually believe in what they're doing.

      Jasin Natael
    • by IAAP (937607) on Saturday January 28 2006, @01:09PM (#14588331)
      should be.

      Most CEOs are just middle managers who got promoted to the top spot; either from within or were hired from another company. But the thing is, what makes a good middle manager (attention to detail, thinking about finances, day to day stuff) is exactly what makes a poor CEO. To be a great CEO, you need to think about strategy, where your market is going, where there is new markets, ner tech, etc... - Which is exactly what Jobs does. Saying he's "trying to come up with the next blockbuster product." is over-simplifying what he does.

      It's sad that corps have this mentality that you have to work your way up through the ranks before becoming a CEO. But the problem is, what gets you promoted on the lower levels actually hurts you as a CEO. (There's a reason why the average CEO job lasts less then 2 years - they fired.) If Jobs were concentrating an each department's finances and other details, he would have missed the boat on these new products.

      Gates on the other hand, is not a visionary. He is a follower (which can pay off big), but look at MS's strategy: throw money at anything new. Apple on the other hand creates something new.

      I think my point is made and I don't want to turn /. into a MBA class! :-(

  • Disney (Score:4, Interesting)

    by Chromatic Aberration (926933) on Saturday January 28 2006, @12:26PM (#14588155)
    I can't believe that the board of directors of Disney is going to include Jobs. Ten years ago I would have said, "When they pry it from Michael Eisner's cold, dead hands." So maybe it's a good thing that people are sitting up and noticing CEOs who aren't just businessmen with suits and a book by Jack Welch.
  • by Faust7 (314817) on Saturday January 28 2006, @12:32PM (#14588170) Homepage
    Jobs' insistence on controlling all aspects of a product -- from hardware and software to the service that comes with them -- is the new blueprint.

    To be sure, Apple is a unique presence in the world of digital media, but the slideshow picture they put alongside this caption was that of an iMac. As far as computers go, total control of the platform is not a new idea. It is, in fact, the oldest one. That type of solution stretches back as far as the room-sized big iron of the '60s and before, but it was most publicly visible, I think, during the '80s, when several companies were vying for dominance of the personal computer market. Commodore, Atari, Apple, IBM - they all had their own little universes where you bought their hardware, ran their OS, and dealt with their disk format. Each company dreamed of taking over with its own end-to-end solution, but that didn't happen. It can be argued that the market is simply too large for any one company to hope for dominance of that kind.
  • Steve Jobs (Score:4, Interesting)

    by greyrose111 (945171) on Saturday January 28 2006, @12:33PM (#14588182)
    Steve Jobs is certainly a mastermind. There's no doubt that he's good at what he does. But the question is, where is he heading? For a long time now, there have been multiple sides to his maneuvering. One theory is that he trying to directly challenge Microsoft. Supporting evidence would be his switch to Intel processors, his continued development of iWork (many think Apple is working on a competitor to Excel), Apple's closed business model and their careful manipulation of the media world. However, to truly become a power player in the computer market they need to seriously drop prices. Another argument might be that Jobs is trying to take over the next big frotier, the TV. Although hundreds of companies have released DVRS and media center PC's, none (except Tivo, which has a monthly charge) have made a product cheap enough and easy enough to make it truly mainstream. Many think it likely that the Mac mini will be converted to a media center Mac based on front row. And then there's the iPod, which by itself has opportunity to explode into a dozen other markets. Many people see Apple entering the cell phone market. Other's see them becoming the single driving force in the upcoming explosion of mobile TV. Still others view the iPod as taking music one step further releasing iPod boom boxes and stereos (this type of speculation is still on the same level however as the Apple TV we kept hearing about). The next year will be the defining era of Apple, will they remain the iPod and high end PC maker, or will they come into the market in ways no one could have forseen in the past?
  • by Councilor Hart (673770) on Saturday January 28 2006, @12:40PM (#14588206)
    Unbelievable, 7 pages to smear out text that could fit easily on a single page. It takes longer to load one such page than to read it.
    It's scaring readers away. I am not waiting for your page to load, and I am not clicking multiple times to read a single article.
    And while I am at it. Since the invention of tabs, will everyone please stop using links that insist on opening in a new window. I have one window, perhaps two with multiple tabs. And new links are opened in their own tab. But, noooo, sites still insist links are opened in a new window.
    Want to keep me as a return visitor? STOP ANNOYING ME. Stop dictating how I can access your data, if you want me to see it.
  • by Starker_Kull (896770) on Saturday January 28 2006, @01:13PM (#14588343)
    It seems the main thing that distinguishes Jobs, according to the slideshow, is that he knows his companies' products to the point where he is unafraid to get involved with them at any level from suppliers of suppliers to design to marketing. In other words, he thoroughly knows his business.

    A CEO who thoroughly knows his business redefines what a CEO is? This merely highlights the disease that has infected much of corporate America, namely that you don't have to know shit about your business or product, all you have to know is how to manage people, whatever that means.

    This is about as effective as the idea that you don't have to know jack about math, or physics, or history in order to teach them; all you have to be is a good teacher, whatever the hell that means.

    News Flash: Intelligence, experience, knowledge and motivation are far more important in running a company than an MBA. Steve Jobs illustrates this. News at 11.
  • Art (Score:4, Insightful)

    by wytcld (179112) on Saturday January 28 2006, @01:34PM (#14588433) Homepage
    Jobs is an artist selling art supplies. For most of their history Macs have enjoyed their greatest success as tools for graphic designers. Design always has required a single, personal vision to succeed. Those great looking toasters and clocks and cars that industry turned out in the middle of the 20th century weren't designed by committee. There were rather a handful of recognized top designers, some of whom spanned everything from streamlined steam locomotives to soap wrappers.

    So Jobs has been an industrial designer producing tools mostly used by graphic designers, who of course are sensitive to good industrial design. That's worked. More recently he's gone into the music/fashion accessories business - also one which melds easily with design, and also one where to top lines always come from a single designer's vision rather than committee. And with Pixar, as the good-looking but shallow-on-info slide show says, he knew enough about "creatives" to keep the teams small and together.

    None of this should be taken to imply that Jobs' success illustrates the right approach for industries in which design is not properly the central focus. For instance, Carter was famously a micro-managing president. Look how that worked out. The Soviet economy was micro-managed from the top (and they even started out as a culture with some very good designers). Results? Nada. The hard-earned lesson that micro-managing is bad still applies across most of the spectrum. Jobs is just fortunate to be in one of the few niches where the generalization fails.
  • Margaret Whitman's company (Ebay) is bigger
    Larry Ellison (Oracle) has been around longer (without leaving the company at least)
    Eric Schmidt's company (Google) gets an article on Slashdot every few hours
    Steve Balmer's company (Microsoft) sells more Operating Systems

    I guess to Jobs credit he founded a very successful company, then left and it tanked and came back and it became a great company again, but I just don't think that there's no question about him being number one as this article has implied.
    • by Mistah Blue (519779) on Saturday January 28 2006, @02:08PM (#14588564)
      How much PROFIT are those companies making? Cash is King in my book. A CEO should be judged on PROFIT, not revenue, how big is yacht is, etc. At some point in time, the market will realize a highly profitable company is worth owning and that will be reflected in the stock price.
  • hero worship (Score:4, Insightful)

    by Rage Maxis (24353) on Saturday January 28 2006, @01:57PM (#14588533) Homepage
    why are people so obsessed with rewarding single people with success of organizations?

    Why is it steve jobs that is responsible for all the success of apple?

    why was it hitler that was responsible for nazi germany?

    Why do humans always have to make everything about one person?

    This is retarded. Companies are people and teams. Not people. Countries are people. Not presidents. Parties. Committees. As soon as people stop making decisions this way maybe we'll start making some progress.
    • Role Models. . . (Score:5, Insightful)

      by Fantastic Lad (198284) on Saturday January 28 2006, @02:22PM (#14588638)
      why are people so obsessed with rewarding single people with success of organizations?

      Because most people in their lives simply manage to get to work on time, do as they are instructed, and pay their taxes. This behavior pattern does not inspire much of anything to the casual on-looker.

      Having a "vision" isn't uncommon. Uncommon, however, is the person who is brave and strong and skilled enough to go about realizing it.

      Many people strive to be so capable, and thus they look up to those who have managed it. Role models are what they are for this reason, or so I think.


      -FL

  • by Fantastic Lad (198284) on Saturday January 28 2006, @02:07PM (#14588561)
    "Do you want to sell sugar water or do you want to change the world?"

    You don't come up with cool sayings like that unless you're right into it. (Or unless you have a great PR department, which I don't believe was the case).

    My impression of Jobs is that he's simply entertaining his mania. --He sees possible futures where technology becomes an idealized, humanity-altering version of itself, and he's simply trying to realize this vision by following and then occupying what seem to him the obvious and inevitable steps.

    Is he angling to go head-to-head with Microsoft? I doubt it. Guys like Jobs find reward and adrenalin rushes, etc., through realizing creative vision. Competition and the dark 'joy' of destroying competitors, and the 'joy' of collecting all the money in the world pale in comparison. Jobs is entirely capable of 'losing' to Gates, because winning and losing are of little importance when one's goal is merely to shape and advance. (Even if shaping and advancing mean being a control-freak, which is typical for people like Jobs. Nobody else can see it right or therefore do it right, so why muck about depending on others?)

    Time for a little more metaphysical etymology. . .

    "Gates" - Not quite the same as a door; doors can be opened and closed by regular individuals. A gate implies a door which is watched and controlled by somebody else, one which is designed to limit and control the flow of that which enters and exits. Bill exerts control over the flow of information.

    "Jobs" - Tasks which need doing. Steve follows the work toward his peculiar vision, and then does it, no matter how ludicrous it may appear.

    --His moves will at first seem irrational to the sharks, (and frustrated board members), because he likes to invest and play rather than invest and reap. But then when the circumstances are right and creativity blossoms, he suddenly seems like a genius.

    My only trouble is that he's embraced the idea that people don't like to think outside certain boundaries and want to be coddled, which may well be true. This bothers me, because while he's out there changing the world, I have to live in it. --And I do not like to be coddled or to have somebody else do my thinking for me.

    Candy-coated buttons piss me off. Complexity does not scare me.


    -FL

    • by CyricZ (887944) on Saturday January 28 2006, @12:21PM (#14588131)
      NeXT did reach a level of stardom within the engineering, scientific, and academic community. However, that was due to their innovative systems, rather than Jobs himself.

      Indeed, if you went into nearly any modern engineering firm or research lab around 1991 or so, you'd often hear about how many of the employees there wanted even just access to a NeXT system, if they couldn't have one for themselves. Often times the price of such a system was quite prohibitive, but those who did have access were often far more productive than their peers.

      • by mrtrumbe (412155) on Saturday January 28 2006, @12:42PM (#14588216) Homepage
        The same could be said about the financial community. Many of the tech, research and trader workstations at some of the large banks went NeXT. (I'm not talking brick and mortor bank branches here--think trading). Same goes for some of the smaller trading firms at the time. Many divisions of UBS went this way in the early 90s.

        Taft

    • Losers. . . (Score:5, Interesting)

      by Fantastic Lad (198284) on Saturday January 28 2006, @02:44PM (#14588754)
      He's conquered a whole 3% of the computer market. What a huge success. Not only that, but he's given away tens of thousands of dollars to charity, if you count Democratic politicians as charities.

      He's a bigger loser than he was a decade ago.


      Loser? When you're not in the game to 'win', losing only means not being able to continue playing.

      One of my favorite personality types is the one which pisses off guys like you by not caring about winning or losing in the boring conventional terms so many people think hold validity. Creativity is everything. Greed is a disease. --This, I believe, is a Universal truth which shapes our reality, and once you figure it out, you can fly.

      There's a reason why a fellow who has only 'conquered' 3% of the computer market is such a recognized name. It's because he's learned one of the key secrets of life; how to have fun while everybody else is agonizing over which way the ball is being kicked.

      Who would you enjoy meeting more at a party? --A boring conservative money-getter, or a 'loser' who isn't scared to dream and get excited about it? All my friends are technically 'losers', but they live happily, without fear or want, and they light up the world. All the money-getters I've met, by contrast, are like pre-fab appliances with 2-dimensional social skills. These are the 'winners'. Hmm.


      -FL