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Apple Responds to iTunes Spying Allegations

Posted by Zonk on Thu Jan 12, 2006 11:22 AM
from the harmless-fruit dept.
daveschroeder writes "According to MacWorld and BoingBoing: 'An Apple spokesman (reliable word has it that it was Steve Jobs himself) told MacWorld that Apple discards the personal information that the iTunes Ministore transmits to Apple while you use iTunes. [...] Apple tells us that the information is not actually being collected. The data sent is used to update the MiniStore and then discarded.' Apple also has a knowledge base article, which apparently was available the day iTunes 6.0.2 was introduced, explaining the MiniStore behavior and how to disable it: 'iTunes sends data about the song selected in your library to the iTunes Music Store to provide relevant recommendations. When the MiniStore is hidden, this data is not sent to the iTunes Music Store.'" The discussion about this topic was fast and furious yesterday.
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  • This is just fud (Score:2, Interesting)

    by filenavigator (944290) * on Thursday January 12 2006, @11:23AM (#14454951)
    (http://www.windows-admin-tools.com/)
    This spying news with iTunes sounds more like jealous FUD coming from their competitors.
    • Re:This is just fud (Score:5, Insightful)

      by MountainMan101 (714389) on Thursday January 12 2006, @11:29AM (#14455013)
      The info it was supposedly spying on (what music you bought - it was used to make suggestions for other people) can be obtained perfectly easily by logging your purchases. For example Amazon offers me "suggested titles" and also uses my purchases to tell others "people who bought ... also bought ...", and they do that without using spyware to look at my bookshelf :-)

      Now if iTunes spied on the music you ripped then that might be news, but still not that important. I mean all they'll do is say "people who have Take That mp3s also buy other tasteless crap" etc.

      In short, yes, FUD.
      [ Parent ]
    • Re:This is just fud by yobjob (Score:1) Thursday January 12 2006, @11:37AM
      • 1 reply beneath your current threshold.
    • Only becuase you like apple. (Score:5, Insightful)

      by freidog (706941) on Thursday January 12 2006, @12:10PM (#14455449)
      If this were windows media player (again - it phoned home when you played DVDs, and was resoundly condemded in many circles) there wouldn't be a person on slashdot without a torch or pitchfork.

      The fact that Apple is more often viewed as being product and customer centerned than a tyrannical monopoly is the only reason people will defend this kind of activity.

      Apple was taking your personal information about your personal music being played on your personal computer and sending it back to themselves. Basic common courtesy dictates you ask people for personal information, you don't take it. The fact Jobs says he's not being malevolent is nice, but doesn't change the fact Apple somehow felt entitled to know what music you're playing on iTunes at any given time.

      One dialog box, "Is it ok to send information about the music you're playing so we can better recommend purchases for you?" is all it takes. That one little question makes this a nice features instead of an invasion of privacy.
      [ Parent ]
      • Re:Only becuase you like apple. by Overly Critical Guy (Score:1) Thursday January 12 2006, @12:25PM
      • Re:Only becuase you like apple. by aristotle-dude (Score:2) Thursday January 12 2006, @12:41PM
      • "Sending information to Apple" implies that it's kept, tracked, logged, or aggregated somehow. I submit that it is not.

        Everything we can see from a technical standpoint and a logical standpoint indicates that there is nothing more happening than a custom WebObjects query to update the recommendations section of the MiniStore.

        Now, a bunch of people will keep saying "yeah, but how do we *know* they're not keeping it" or "you would be a fool if you thought they *weren't* keeping it, no matter what they say", but the fact is that iTunes is a highly customized, dynamic web browser - nothing more.

        Now, you might think ANY time any information is outbound from your computer, that it constitutes "sending" it to someone. I take issue with this, because, again, it implies it's being taken and kept. I think there is a difference, and that intent matters. Apple did not try to hide this [slashdot.org], and while I agree it would have been a good idea to at least ask politely (and give a clear option to decline), I don't think there is any malicious intent here whatsoever.
        [ Parent ]
      • Re:Only becuase you like apple. (Score:4, Insightful)

        by Midnight Thunder (17205) on Thursday January 12 2006, @01:21PM (#14456234)
        (http://slashdot.org/ | Last Journal: Saturday February 05 2005, @03:50AM)
        If this were windows media player (again - it phoned home when you played DVDs, and was resoundly condemded in many circles) there wouldn't be a person on slashdot without a torch or pitchfork.

        Very true. At least here Apple comes out and explains what it is doing and manages to reasure people. What I often hear from Microsoft when something like this happens is either silence or some sort of arrogant remark. Microsoft could deal with their PR battles with a little more grace than they have up to now.
        [ Parent ]
      • Re:Only becuase you like apple. (Score:4, Insightful)

        by pknoll (215959) on Thursday January 12 2006, @01:24PM (#14456277)
        The fact that Apple is more often viewed as being product and customer centerned than a tyrannical monopoly is the only reason people will defend this kind of activity.

        Well, isn't that a good enough reason to treat them differently or give more doubt benefit than a company who DOES behave like a tyrannical monopoly?

        Humans judge most entities they are familiar with based on expectations formed by past experience. If Apple shows a history of not mistreating them or falling short of their expectations, and other companies have, I would fully expect Apple to be cut more slack than a company that HAD failed them.

        Perception is reality, by and large. If all you've ever had with, say, Microsoft were good experiences and Apple burned you over and again, you'd be willing to cut MS more slack than Apple if you found they'd engaged in questionable activities.

        Do you think people are more forgiving of Apple because they like Apple, or like them because they have few reasons to be skeptical of their motivations?

        [ Parent ]
      • Re:Only becuase you like apple. (Score:4, Insightful)

        by fdiskne1 (219834) on Thursday January 12 2006, @02:13PM (#14456827)

        If this were windows media player (again - it phoned home when you played DVDs, and was resoundly condemded in many circles) there wouldn't be a person on slashdot without a torch or pitchfork.

        I agree wholeheartedly. If you remember the Sony-BMG debacle (who doesn't?), one of the things people were up in arms about was that the software phoned home. People on /., among many others, rightly complained that it sent information back to Sony without the customer's permission. Sony said they didn't keep the information, but people rightly said that it didn't matter if they kept it or not. The problem was that it was sent without our permission. Yes, there were many other aspects to the Sony-BMG fiasco, but this was one of the issues. According to many comments on /., the fact that Apple is doing it seems to make it okay. It is NOT okay. This should have been clarified up front with the default to "don't transfer my information to Apple".

        [ Parent ]
      • Re:Only becuase you like apple. by Secret Agent X23 (Score:2) Thursday January 12 2006, @02:28PM
      • Re:Only becuase you like apple. by Macdude (Score:2) Thursday January 12 2006, @02:37PM
      • last.fm by diegocgteleline.es (Score:2) Thursday January 12 2006, @04:44PM
        • Re:last.fm by Yer Mom (Score:2) Friday January 13 2006, @04:55AM
      • Re:Only becuase you like apple. by JulesLt (Score:1) Thursday January 12 2006, @05:24PM
      • Google spyware! by tgibbs (Score:2) Thursday January 12 2006, @05:58PM
      • Re:Only becuase you like apple. by tfoss (Score:2) Thursday January 12 2006, @06:03PM
        • 1 reply beneath your current threshold.
      • 2 replies beneath your current threshold.
    • Re:This is just fud by GoodOmens (Score:2) Thursday January 12 2006, @12:12PM
    • Re:This is just fud by orthogonal (Score:2) Thursday January 12 2006, @12:37PM
    • 1 reply beneath your current threshold.
  • In retrospect ... (Score:5, Insightful)

    They could have avoided a lot of complaints if they had simply made a feature you could enable--not a feature you have to disable.

    If you install a piece of software and it starts to gathering information about you, it's called spyware even if there's some magic button combination or option that turns it off. Until it is turned off, it's spyware. I don't understand why the default setting isn't "off" but I guess that was Apple's decision and now they'll catch flack for it.
    • Re:In retrospect ... by Rude Turnip (Score:1) Thursday January 12 2006, @11:32AM
      • 1 reply beneath your current threshold.
    • Re:In retrospect ... by BuR4N (Score:2) Thursday January 12 2006, @11:32AM
      • Google by Overly Critical Guy (Score:1) Thursday January 12 2006, @12:32PM
        • Re:Google by nolife (Score:1) Thursday January 12 2006, @12:55PM
          • Re:Google by Overly Critical Guy (Score:1) Thursday January 12 2006, @01:42PM
    • Re:In retrospect ... (Score:5, Interesting)

      by non0score (890022) on Thursday January 12 2006, @11:34AM (#14455069)
      Not arguing with you, but I think the idea is that most users will not enable it, and it will be difficult to perform the statistical (as clarified now) data collection and analysis that Apple does. So Apple opted to enable the automatic collection and hope that people will accept their explanation (which, I think, most people will accept). If need be, Apple has information readily-available on how to disable it for people who're really protective of their privacy (if they believe it's violated).
      [ Parent ]
    • Re:In retrospect ... (Score:5, Insightful)

      by DaggertipX (547165) on Thursday January 12 2006, @11:34AM (#14455072)
      (http://www.adamwelling.com/)
      You seem to miss the point of this statement. According to their claims, it is NOT gathering information about you. As in - the feature, even when it is on, is not doing any form of audit on your song collection.
      Ever google band information about a band you're listening to? That is more likely to capture data about you than this would.
      Now the next question is whether we trust Apple to be true to it's word about this. If they are lying about this, I would be more concerned with them lying, than with any data they would get from my collection.
      Personally, I don't have any reason to mistrust them at this point, as even the dark side of any conspiracy theories about this are fairly harmless, in my estimation.
      [ Parent ]
    • Re:In retrospect ... by BushCheney08 (Score:3) Thursday January 12 2006, @11:35AM
    • Re:In retrospect ... (Score:5, Insightful)

      by chriss (26574) * <chriss@memomo.net> on Thursday January 12 2006, @11:36AM (#14455089)
      (http://memomo.net/)
      They could have avoided a lot of complaints if they had simply made a feature you could enable--not a feature you have to disable.

      If they had done that, most people would never have realized that the option exists. If there wasn't a podcast icon on the left side, many people would never have found the option. Better to ask during installation: "iTunes 6.0.2 offers a new option to display recommendations from iTMS matching the music your are playing. For this iTunes has to send the trackname of the current title to iTMS. These informations will only be used to change the MiniStore and be discarded afterwards. Do you want to activate this function [Yes/No]"

      Chriss

      --
      memomo.net [memomo.net] - brush up your German, French, Spanish or Italian - online and free

      [ Parent ]
    • Re:In retrospect ... by BasilBrush (Score:3) Thursday January 12 2006, @11:54AM
    • Re:In retrospect ... by arachnoprobe (Score:1) Thursday January 12 2006, @12:15PM
    • Re:In retrospect ... by Overly Critical Guy (Score:1) Thursday January 12 2006, @12:29PM
    • Re:Make sure you complain by vertinox (Score:2) Thursday January 12 2006, @12:30PM
    • Re:In retrospect ... by edumacator (Score:1) Thursday January 12 2006, @12:47PM
    • Re:In retrospect ... by javaxman (Score:2) Thursday January 12 2006, @02:33PM
    • 2 replies beneath your current threshold.
  • Non-issue (Score:5, Interesting)

    by millennial (830897) on Thursday January 12 2006, @11:24AM (#14454967)
    (Last Journal: Tuesday July 19 2005, @07:33PM)
    I've noticed that iTunes suggested music to me before. However, it was only related to what I currently had in my shopping cart. It never much bothered me.
    • Re:Non-issue by millennial (Score:3) Thursday January 12 2006, @11:28AM
      • Re:Non-issue by aussie_a (Score:2) Thursday January 12 2006, @11:36AM
        • Re:Non-issue by BasilBrush (Score:2) Thursday January 12 2006, @12:00PM
          • Re:Non-issue by hattig (Score:2) Thursday January 12 2006, @12:57PM
      • Re:Non-issue by gowen (Score:1) Thursday January 12 2006, @11:49AM
  • by digitaldc (879047) * on Thursday January 12 2006, @11:26AM (#14454981)
    If the Itunes Music Store is defaulted to ON, this is kind of sneaky since most people do not realize how to turn it off or if Apple saves their personal data or not.

    If it is defaulted to OFF that is better, but if it is turned on it should have a pop-up telling you that your music selections are being tracked by Apple and how to turn it off.

    The other issue is that people just don't trust large corporations to store/save/erase the data from their customers.
    Just because Steve Jobs says its so, doesn't necessarily mean it IS so.

    FYI to quickly disable it, hit Shift-Command-M
  • If the word was reliable... (Score:5, Insightful)

    by StupidHelpDeskGuy (636955) on Thursday January 12 2006, @11:26AM (#14454983)
    (Last Journal: Thursday March 09 2006, @05:39PM)
    "reliable word has it that it was Steve Jobs himself" then why not cite the source?
  • If it were Microsoft... (Score:1, Insightful)

    by zenderbender (663373) on Thursday January 12 2006, @11:28AM (#14455003)
    (http://www.d-mystified.com/)
    Everyone would still be angry no matter what Bill says. Because it's not, then everything is ok. BTW: I am a Linux guy... Making an observation...
  • by Anonymous Coward on Thursday January 12 2006, @11:29AM (#14455010)
    You can always trust what Steve Jobs says,
    "We will NOT be releasing a video iPod"........
  • not actually being collected (Score:5, Insightful)

    by glesga_kiss (596639) on Thursday January 12 2006, @11:29AM (#14455016)
    Apple discards the personal information that the iTunes Ministore transmits to Apple while you use iTunes. [...] Apple tells us that the information is not actually being collected.

    Release the source of the server app and then we might believe you. We've all heard the "not actually collected" bit many times. Sony first tried to deny this particular privacy invasion in their rootkit, yet later they were caught out. Unique URLs combined with IPs, what more do you need?

    Frankly, if I were writing such a service, logging some of the most financially valuable market research you get your hands on is a given. There wouldn't be any debate on the issue, you log it and sell it! And if you are morally sound, you offer it as an opt-on program and be honest about it.

  • Damage Control (Score:2)

    by Billosaur (927319) * <wgrotherNO@SPAMoptonline.net> on Thursday January 12 2006, @11:30AM (#14455030)
    (Last Journal: Tuesday November 13, @10:52AM)
    Apple could have avoided the hullaballoo over this by making it clear from the start that this was going on. The only reason anyone got up-in-arms over it was the apparent lack of straightforward documentation on how the system worked and what a user's rights are. Now everyone knows and Apple should make sure everyone knows in the future.End of story.
    • Re:Damage Control (Score:5, Informative)

      Disclaimer: I am the article submitter.

      This is not "Damage Control". They did make it clear. The knowledge base article [apple.com], available the day iTunes 6.0.2 was release, specifically said:

      iTunes sends data about the song selected in your library to the iTunes Music Store to provide relevant recommendations. When the MiniStore is hidden, this data is not sent to the iTunes Music Store.

      In addition, the day iTunes 6.0.2 was released, http://www.apple.com/itunes/ [apple.com] said:

      Discover Music

      Discover new music as you enjoy your collection or import new CDs -- with MiniStore.


      and http://www.apple.com/itunes/playlists/ [apple.com] said:

      Discover New Music

      Looking for some new tunes? Tap into the 2-million-song treasure chest of the iTunes Music Store through the new MiniStore. While you're browsing your own library or importing a new CD, MiniStore appears at the bottom of the iTunes window and shows you other albums from your favorite artists and artists like them. You can even see reviews of these albums plus what other listeners who like this artist purchased -- so you'll never be at a loss for new music to discover. When you're ready to go back to full-screen mode, click an icon and MiniStore tucks away, ready to pop up again later when you want to explore some more.


      and

      MiniStore

      Discover new music as you enjoy your collection or import new CDs with MiniStore -- right from your iTunes library.


      Further, the MiniStore actively changing as you click different tracks in iTunes might give a small hint that something is happening.

      Now, if you're saying that Apple should have had some kind of a dialog box come up when you first upgraded to and launched iTunes 6.0.2 explaining this and giving a clear option to simply opt to not use the new MiniStore, sure, I'll agree that would have likely been better. But Apple wasn't hiding this, and this isn't damage control, other than the fact that if enough blogs keep (incorrectly) asserting that Apple is "spying" on you, then it isn't long before some mainstream media picks the (incorrect) story up.
      [ Parent ]
    • Re:Damage Control by Yahweh Doesn't Exist (Score:2) Thursday January 12 2006, @01:34PM
  • Still seems a little fishy (Score:5, Interesting)

    by Moby Cock (771358) on Thursday January 12 2006, @11:31AM (#14455031)
    (http://slashdot.org/~Moby%20Cock)
    From the article: The good news is, Apple tells us that the information is not actually being collected. The data sent is used to update the MiniStore and then discarded. If you think about it, this makes sense--imagine the size of the data files they would accumulate with millions of users and what must be hundreds of millions of songs played each day. But Apple should tell us as much, so that we can all relax a bit about sharing our listening habits with Apple.

    That sounds like the amount of data the Google collects daily and has done for months. That sort of information would be a treasure trove to record companies and marketing execs. Apple has said that they are not keeping the data, and I choose to give them the benefit of the doubt here. However, when a weak (or fallacious) argument like the one above is used it gives me pause.
  • nothing new here (Score:4, Insightful)

    by PureCreditor (300490) on Thursday January 12 2006, @11:33AM (#14455054)
    Google scans your emails for ads, Amazon tracks your order history for recommendations, credit card company analyze your transactional pattern to offer balance transfer promotions....

    it's all about tayloring for each customer.

    provided Apple is not *sharing* this data with 3rd-parties, I don't find anything wrong with internal data mining.
    • Re:nothing new here by BodhiCat (Score:1) Thursday January 12 2006, @11:52AM
    • Re:nothing new here (Score:5, Informative)

      by Daedala (819156) on Thursday January 12 2006, @11:53AM (#14455284)
      The packets are being sent to a third party. [since1968.com] This has been reported from the beginning. Omniture [omniture.com] is not noted in the iTunes EULA the way, say, Gracenote CDDB is. Even if Apple isn't saving the information, what do we know about Omniture? We have no policy from them on this issue. Their business is collecting statistical information. They're a marketing firm.

      For that matter, why does the data need to go to a third party at all? How are they related to the iTMS?
      [ Parent ]
    • Re:nothing new here by BushCheney08 (Score:1) Thursday January 12 2006, @12:03PM
    • big difference by geekee (Score:2) Thursday January 12 2006, @07:06PM
    • 1 reply beneath your current threshold.
  • by Saven Marek (739395) on Thursday January 12 2006, @11:33AM (#14455059)
    Did you know every major web browser by default sends out info about your operating system name and version, your CPU type, usually your ISP, your browser and version and sometimes extras added onto your browser, and allows it to be logged on almost every single website you have ever visited. Most web browsers DO NOT ALLOW YOU TO CHANGE THIS.

    So browsers are spyware too by the attitude some people are taking here.

    In other words defining as spyware is not a black and white picture. It's shades of grey and in this situation I see iTunes as pretty white.
  • Unreasonable Paranoia (Score:5, Insightful)

    by dsanfte (443781) on Thursday January 12 2006, @11:35AM (#14455080)
    (Last Journal: Sunday February 04 2007, @04:09AM)
    The onus is on you to protect yourself if you're so paranoid about your privacy. A harmless ad server using your collection to serve relevant ads is a reasonable thing to expect a company to do if you have a business relationship with them.

    If you're this desperately paranoid about the evil corporations knowing what music you listen to, guess what? Apple already does, every time you buy a song through their store, and furthermore they have your real name, credit card number, and address also. You shouldn't be using this service.

    This is reality. Time to deal with it.
  • Let's try the story this way... (Score:5, Insightful)

    by sheldon (2322) on Thursday January 12 2006, @11:36AM (#14455094)
    "According to Windows Magazine and BoingBoing: 'A Microsoft spokesman (reliable word has it that it was Bill Gates himself) told Windows Magazine that Microsoft discards the personal information that the Windows Media Player Ministore transmits to Microsoft while you use Windows Media Player. [...] Microsoft tells us that the information is not actually being collected. The data sent is used to update the MiniStore and then discarded.' Microsoft also has a knowledge base article, which apparently was available the day Windows Media Player v10 was introduced, explaining the MiniStore behavior and how to disable it: 'Windows Media Player sends data about the song selected in your library to the Windows Media Player Music Store to provide relevant recommendations. When the MiniStore is hidden, this data is not sent to the Windows Media Player Music Store.'"


    I think it would be fun to see the reactions to the story now.
  • The Internet has changed everything regarding bartering and trade. Up until 1995, I believe one could argue (and win) the debate on using regulations to keep businesses honest.

    Now that we have near perfect instantaneous group communication, we've opened the doorway to not needing anything but consumer power to control companies, even the biggest companies such as Apple.

    If a company performs some act -- faithfully or greedily -- that consumers don't like, you can expect the fact to be released where in the past it might have been kept secret (the media isn't very pro-consumer). We wonder why newspapers and magazines are dying -- they have advertisers to keep happy. The web lets everyone get information out that is important to them, and if enough people have a problem with a company, that negative information will gain steam quickly.

    Apple did try to hedge against this outcry, as the article says, by providing the facts for those interested in them. Should Apple have performed an opt-in program rather than an opt-out? Yes. Do we need laws and regulations to force them? No -- they'll learn from this situation.

    If Apple doesn't learn a lesson from consumer fallout, someone else will. There are already iTunes replacement programs out there -- provided out of voluntary methods (capitalism) rather than coercive methods (mercantilism and socialism).

    Be glad that we have the Internet, it will soon allow us to back out of all the pro-corporation regulations that we're paying good tax dollars to enforce.
  • by BushCheney08 (917605) on Thursday January 12 2006, @11:39AM (#14455130)
    Something else to mention (although it should be painfully obvious) is that the ministore doesn't appear at all if you've disabled the iTMS in the parental controls preference panel. If you have no use for the iTMS, just get rid of it altogether.
    • Dude! by commodoresloat (Score:2) Thursday January 12 2006, @03:05PM
      • Re:Dude! by BushCheney08 (Score:1) Thursday January 12 2006, @03:19PM
  • Weasel words... (Score:2)

    by klubar (591384) <ken@lubar.net> on Thursday January 12 2006, @11:40AM (#14455138)
    (http://emiboston.com/)
    The response is the usually corporate weasel words.

    Either they use the information or they don't. How about a clear statement: "we don't collect information from users without their explicit permission".

    If a company is going to collect information they should be up front about it--and preferable make in an opt-in rather than a hidden opt-out choice or buried deeply in a license.

    It's a little concerning that Apple may or may not know what I'm listening to. If the information is saved (or available to be saved) they could correlate the information with the CD's I've purchased to make sure that I haven't inappropriately "borrowed" on of the music.
  • by Loconut1389 (455297) on Thursday January 12 2006, @11:42AM (#14455159)
    (http://webtrotter.com/blog)
    This confirms my ethereal monitoring [slashdot.org] while listening after yesterday's post. (I posted in reply to someone else)
  • by Anonymous Coward on Thursday January 12 2006, @11:44AM (#14455173)
    iTunes is evil because it drives acceptance among the masses for the abomination that is DRM [wikipedia.org]. It is, of course nothing other than a way to spoonfeed this bitter poison to the unknowing. Once the public has been made used to accept iTunes, it's all the more easier to introduce and enforce even harder and more evil restrictions.

    Shame on Apple. You are no better than those others. Bleh!

    There is no excuse for supporting this. Fan boys may defend in in all ways that they want, that it is "needed" or "mild" or "the lesser of evils". You know what? It doesn't matter, all evils are evil. The obvious choice is to not choose any evil, it is false logic that dictates that any of them needs to be chosen.

    Oh, and "shiny" does not good make, either.
  • stupid overeactions (Score:5, Insightful)

    by illtron (722358) on Thursday January 12 2006, @11:44AM (#14455178)
    (http://www.crapfilter.net/ | Last Journal: Tuesday August 16 2005, @06:52AM)
    I always thought malware was MALicious.

    Spies work in secret. So does SPYware.

    iTunes is neither malware nor spyware, and the people who claim it is are paranoid jackasses.

    iTunes is doing this right in front of your face. I adamantly believe Apple should have included at least a dialog box at first launch of iTunes 6.02 informing users about the ministore, but I hardly consider it a breach of any sort of ethical barrier. The comparison to Gmail seem to be on the money... it's pretty much the same thing.

    As sort of an aside, it's not a terrible feature, and it's not intrusive or nagging when you don't want it hanging around. I would have definitely preferred that there was at least a notification though.
  • by mcc (14761) <amcclure@purdue.edu> on Thursday January 12 2006, @11:45AM (#14455184)
    (http://allstarpowerup.com/)
    Whatever reason they're doing this for, they don't seem to have clearly thought either their policies or their media responses on this matter out. Perhaps someone should point out to Apple that a more helpful response would be to update their privacy policy to explicitly cover what is done with that information.
  • iTunes EULA (Score:2, Interesting)

    by jcaldwel (935913) on Thursday January 12 2006, @11:45AM (#14455187)

    It's a bit funny that the iTunes software agreement explicitly states that Gracenote CDDB uses a session id for tracking, while they omit the same information for the iTunes Music Store.

    Taken from Software License Agreement for iTunes
    The Gracenote CDDB Service uses a unique identifier to track queries for statistical purposes. The purpose of a randomly assigned numeric identifier is to allow the Gracenote CDDB service to count queries without knowing anything about who you are. For more information, see the web page for the Gracenote Privacy Policy for the Gracenote CDDB Service.
  • Privacy Policy (Score:2, Troll)

    by Kefaa (76147) on Thursday January 12 2006, @11:49AM (#14455236)
    Even if they mean what they are saying today, the very existence of the data allows someone to start collecting, retaining, analyzing and suing. The Itunes privacy policy ends with:
    Apple may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.

    So today they say they will not collect it. Tomorrow, as part of a RIAA lawsuit, they must collect and reveal the information. Further, the RIAA will make the case that if Apple tells anyone, it will show up on slashdot, and all of you criminals will know.

    Apple should just remove the code or stop making excuses. They monitor - if you do not like it, do not buy the product. But that would sound unsympathetic to their customers, so they flounder in this legalese.

  • This WAS a big deal. (Score:2, Insightful)

    by jmscott42 (205767) on Thursday January 12 2006, @11:50AM (#14455251)
    I can't help but think if this were ANY OTHER COMPANY than Apple, that the reaction would be universal condemnation.

    Imagine if Sony's Connect player was upgraded and did this kind of thing, by default, and didn't mention a word about it? There would've been plans made to burn the CEOs at the stake and public bulldozings of Sony equipment. Of course, no one cares about Sony Connect so maybe that wasn't the best example.

    The fact is, Apple is a corporation. They don't care about you. They don't come over and feed your pets when you're on vacation. They're in business to make money. By having these 'related artists', it might feed iTunes sales. And they slipped a feature in that phones home (actually, phones a third party) without being explicit about what is going on. Sure, it could be innocuous (and appears-- TODAY-- to be semi-innocuous) but no one knew yesterday except a mysterious connection was being made with no explanation.

    As for everyone saying "When you buy something they can track your habits" -- of course they can. That's expected. What's not expected is a third party IP address obtaining information just as you're playing music with no explanation of what they're getting. Apple COULD HAVE been sending ANYTHING to them. That company could have been doing ANYTHING with that. It wasn't explicit.

    Either way, they blew it and they got called on it. This is a privacy issue. Don't let your fanboy-ism get in the way of seeing that. The public reaction was a GOOD thing.
  • Gotta'ta Believe (Score:2)

    by Nom du Keyboard (633989) on Thursday January 12 2006, @11:52AM (#14455272)
    An Apple spokesman (reliable word has it that it was Steve Jobs himself) told MacWorld that Apple discards the personal information that the iTunes Ministore transmits to Apple while you use iTunes.

    Got to believe it now, since Steve himself might have said it.

    Wouldn't want to think there could ever be logs of illegal MP3's being played that the RIAA could subpoena.

  • And the same people ... (Score:2, Interesting)

    by s0l3d4d (932623) on Thursday January 12 2006, @11:54AM (#14455289)
    (http://stupidspam.blogspot.com/)
    who complained about this, are those who use their frequent purchasers cards when they go to Walgreens, and have then no issues when Walgreens knows exactly how much gatorade they drink, what brand asthma medicines they use, and when they bought the last pregnancy test for their wife or lover, and who wipe the frequent flyers cards when they fly. And most of the same people use credit cards ... AmEx, Visa, and Mastercard know basically everything that you buy, and when, and where. So, if Apple could have known you would have been listening to Britney Spears or other hideous music, for a whole one track, AmEx knows you bought 5 CDs of her. And they still could not have known if you ripped the track yourself or used some hideous p2p to get it.
  • hoping for a sequel (Score:3, Funny)

    by revery (456516) <<ten.2cac> <ta> <selrahc>> on Thursday January 12 2006, @11:54AM (#14455292)
    (http://thepreacher.cac2.net/)
    The discussion about this topic was fast and furious yesterday.

    And today you were hoping they would be 2 Fast 2 Furious?

    A sort of commentary sequel, if you will? Hmmmm?

     
  • by Ucklak (755284) on Thursday January 12 2006, @11:55AM (#14455310)
    It looks like Apple comes clean and has already beat the naysayers where they're weren't harvesting personal info whereas when MS did it, they were harvesting info.

    OK, so Apple had a hand up where they can know personal info but MS could know the same if there was a passport account with personal info (formerly know as MS Wallet) tied with Media Player.

    I think Apple came clean about this as they posted the update because of the MS fiasco nonetheless.
    • 1 reply beneath your current threshold.
  • by Elixon (832904) on Thursday January 12 2006, @11:56AM (#14455316)
    (http://www.webdevelopers.cz/)
    Will they inform us in the clear and visible form if they change their minds? Can they promise?
  • by notaprguy (906128) on Thursday January 12 2006, @12:17PM (#14455548)
    I actually believe them when they say they discard the data. Apple has never give me any reason to question their "corporate honesty" - if there is such a thing. However, that still doesn't address the problem. They should have an "opt in" policy (like Windows Media Player) rather than an "opt out" policy. It's the right thing to do.
  • by puppetluva (46903) on Thursday January 12 2006, @12:18PM (#14455560)
    I don't mind that they are using my purchase data. What I DO mind is that the service insists on recommending crappy, overpromoted songs that I would never, ever like (and I can't get it to stop).

    I turned off the service because I was tired of being told that I would like Will Smith's "Switch". This is just blatant promotion as I haven't bought anything remotely like it. In a way -- this IS using my data for 3rd parties by making me believe that there is some correlation between my tastes and overhyped crap that has flooded the national earspace.

    If they are going to collect my data, they should, as a courtesy, do something smart with it.
  • WOW (Score:2, Interesting)

    by richsw (945387) on Thursday January 12 2006, @12:20PM (#14455598)
    What a great idea. I've used it already to purchase music. Good Job Apple
  • by houghi (78078) on Thursday January 12 2006, @12:32PM (#14455732)
    (http://www.houghi.org/)
    Apple tells us that the information is not actually being collected. The data sent is used to update the MiniStore and then discarded.

    It sounds to me as if they are collecting information. They get the data and then use it. Just because they don't put it to a user does not mean they did not collect the data.

    Look as if information were money.
    The money you give in church is not really collected. It is used for the comunity.
  • Remember: (Score:2)

    by Locke2005 (849178) on Thursday January 12 2006, @01:13PM (#14456150)
    (http://whitehouse.com/)
    Everything Steve Jobs says is true! Well, at least within his reality-distortion field, it is!
  • by aristotle-dude (626586) on Thursday January 12 2006, @01:38PM (#14456443)
    When the ministore is enabled, clicking on songs will send the song name and artist to the store to provide recommendations.

    This can be disabled and nothing will be sent but even with it enabled, it only sends the information that you choose to send by choosing to click on certain songs.

  • winamp (Score:2)

    by hey (83763) on Thursday January 12 2006, @01:53PM (#14456595)
    (Last Journal: Thursday December 08 2005, @04:33PM)
    Does the same sort of thing when playing a song.
  • The Easy Solution (Score:2)

    by BushCheney08 (917605) on Thursday January 12 2006, @01:58PM (#14456649)
    The easiest solution to this whole thing is to simply change all of your filenames and ID3 tags to something like "STOP SPYING ON ME, APPLE!" It'll at least be interesting to see what they try to match you up with.
  • by Nice2Cats (557310) on Thursday January 12 2006, @02:14PM (#14456828)
    To give this discussion a bit more bite: In Germany, one of those places where they actually think privacy is something worth protecting, it is illegal to have a program transmit this sort of information without asking the user's permission. Mentioning it in some text on some website somewhere isn't enough. Heise has the details [heise.de] (if you understand German), but no word if somebody has sued yet. I think it is safe to assume that somebody will.

    This is amazingly stupid of Apple. Not only should they have people who check the local laws, they also burned a lot of trust here. It all comes from running around on stage with that creepy guy from Sony last year.

  • by a_greer2005 (863926) on Thursday January 12 2006, @02:52PM (#14457261)
    You have three options,
    one: kill the mini store
    two: dis-alow all music store features
    three: dis-allow itunes' acess to the network via firewall.

    Apple just wants to sell you music, they just sell music,they dont want to sell the info becase that is bad press and they would loose all market share and credibility company-wide pretty much instantly.

    Apple has WAY too much to loose here

  • According to Jobs, iTunes notifies the FISA court within 72 hours about all information it gathers from your system, so it's perfectly legit.
  • Last.FM (Score:1)

    by gentleolas (609359) on Thursday January 12 2006, @03:48PM (#14457845)
    I voluntarily give all my information to Last.fm -- serves me and my friends, and others there by helping collect and manage what I listen to. Then they let the world listen to what I listen to, legally broadcasting those tracks they can find to broadcast as an internet radio station. To me this is the height of Internet communities technologies doing me a great service. I say take my data, please! Help me find more good music!! Now, if this were used for evil....? BAD scene, perhaps.
  • by cannuck (859025) on Thursday January 12 2006, @04:55PM (#14458495)
    Need I say More?
  • by sallyh (945475) on Thursday January 12 2006, @05:16PM (#14458661)
    This evil iTunes spying doesn't surprise me one bit, after viewing this video. The video explains all! http://www.youtube.com/?v=Y3xKhLlhzfM [youtube.com]
  • by farnsaw (252018) on Friday January 13 2006, @02:44AM (#14461686)
    (http://www.stonedoor.com/)
    What makes you think Apple did not design the software in the iPod to record your playing history and then report this back? The iPod could record the songs played, if you skip or restart a song, and even if you turn the volume up or down for a particular song. This would be valuable marketing information that they could then either use to suggest songs to you and/or sell to the music industry for a profit. Imagine a music chart that was the top 100 songs listened to on iPods around the world. You could even categorize them by country.

    Now if this was the paranoid list I would post this Anonymously.
  • Re:Yeah OK (Score:2, Insightful)

    by massivefoot (922746) on Thursday January 12 2006, @11:35AM (#14455076)
    You wouldn't get a car from Apple anyway. Get over it.
    [ Parent ]
    • 1 reply beneath your current threshold.
  • by Ash-Fox (726320) on Thursday January 12 2006, @02:01PM (#14456675)
    (http://scorch.quickfox.org/)
    Reminds me of the fact you can disable such features in real player, yet people cry about real player still (once it's been disabled in the preferences, it does not submit that information).
    [ Parent ]
  • 15 replies beneath your current threshold.