iPod nano Owners In Screen Scratch Trauma 671
wellington map writes "TheRegister reports iPod nano users have discovered that it is unbelievably easy to scratch the screen, which quickly makes the colour screen all but useless for viewing album art and photos stored on the machine. Apple's discussion forums are already host to hundreds of threads on this topic."
When will people learn? (Score:5, Insightful)
It hardly ever pays to be an early adopter. Let other people work out the bugs, then enjoy the fruits of their labor
(Posted from a Rev. 2 15" Powerbook G4
Re:When will people learn? (Score:3, Informative)
The nano is a trash object. It scratches easily when in a pocket with nothing else
this is my nano after one week of use [imageshack.us] and it was in a pocket only with nothing else but some pocket fluff and maybe a candy wrapper.
What to do about it? Apple will not replace it. I don't see why I should have to have a second rate product without getting support. It should be replaced with a scren that doesn't scratch.
You can't even read the screen on it. Or the writing.
Re:When will people learn? (Score:5, Insightful)
OK, seriously, WTF did you do to this? You scratched the hell out of the WHEEL... Which takes some effort.
Was this a diamond based candy wrapper, or what?
I got the nano shortly after it came out... and yeah, it has a few scratches, but you know what? I got it because I wanted a small form factor that had 4GB of non HD based memory. It sits in a pocket a good chunk of the time, and yeah, it gets a small scratch if you sneeze, but it's NO worse than anything else that's shiny. LIke the typical cell phone that ends up in someones pocket.
I'm an apple person, but I don't get you guys at all. This would be like getting a new car and then bitching that you need a new paint job when something incidentally scratches the paint. Take some damed responsibility, know that the "new car feel" is going to wear of very quick, and suck it up. Use it for what it was meant for.
Re:When will people learn? (Score:3, Insightful)
*grin*
Seriously, this reminds me heaps of my Palm Tungsten E - Palm made the T|E out of a shiny metal casing that scratches incredibly easily
Re:When will people learn? (Score:4, Funny)
Try Turtle Wax. (Score:3, Informative)
Why can't Appleites hold Apple to a high standard? (Score:4, Insightful)
If Apple does some things right (and they certainly have in the past), good. They should be credited for this. What I don't understand is why people get unbelivably defensive whenever someone points out a flaw in Apple's products. I've skimmed the Apple forums involved, and all I can say is that the end user doesn't really care about the physics involved. All he cares about is that if he buys one of the earlier iPods, his product continues to look nice. If he buys a Nano, however, it looks like shit in short order. I think that it's *perfectly* reasonable for someone that buys such a product to be able to air criticism on those grounds.
You can argue that the scratches aren't so bad, that you don't need the screen, that people should "take better care of their product" (why they didn't need to with earlier products, though, is an interesting question), but it comes down to the fact that some folks are not happy with their experience. End of a story. Customer happiness is all that matters at the end of the day.
So now Apple can take a look at seeing what it can do to fix the problem. I doubt that it's so difficult to fix, given that they managed to do earlier iPods successfully, so I don't think that the iPod Nano can't be successfully fixed by Apple. So sit back and wait for them to churn out a fix.
The Register also referenced the Cube, which was a good point. The Cube had a case that often looked damaged, even straight from the factory. Apple's response was apparently to claim that the cracks were actually some sort of non-serious molding defect, IIRC, and a lot of Apple fans poured out and started accusing anyone that expressed unhappiness with their product. You don't win customers by acting like that. You tend to piss people off. All that the customer cares about is that his new, shiny product, which he bought to look new and shiny, does not, in fact, look new and shiny. Start dancing around the issue, and you start losing repeat customers. You can't keep a company running in the long term by simply attacking anyone that is unhappy with their experience.
Re:Why can't Appleites hold Apple to a high standa (Score:5, Interesting)
I think it's the other way around. Apple owners complain about the smallest things. I have an 3D iPod, and it has the odd scratch on it, but nothing really noticeable. I put it down to being a white product, so it doesn't show scratches up as badly.
My 2GB black nano however, shows scratches more visibly. But it doesn't worry me because I also have a black shiny clock, a black shiny desk calculator, a black shiny PDA and another brand black shiny mp3 player (name withheld to keep the flaming down).
THEY ALL SCRATCH WORSE THAN WHITE PRODUCTS DO. The nano scratches just as badly as any of them, or no worse than any of them depending how you want to look at it. Black shows scratches far worse. Period. Apple-only users have never had to deal with a glossy all black product, so they're all in a mouth frothing tizz over it acting like all the other shiny black products on the market. It would be nice if it weren't this way, hell it would be nice if Apple were able to do what other manufacturers couldn't do, but they didn't. It's not perfect, but it's not a glaringly deficient design fault like many are making it out to be.
I like Apple's products, but their fanbase can be utter retards sometimes.
Re:Why can't Appleites hold Apple to a high standa (Score:5, Informative)
Re:Why can't Appleites hold Apple to a high standa (Score:5, Interesting)
You might think, at first, that it's because Apple users are brainwashed. However, the real problem is that they're incredibly picky. Take, for example, the Powerbook Ti, which had certain areas where the paint chipped off. When this became a known problem, owners went out and found replacement paint, being very careful to match the color exactly. A small market opened up, and people were selling paint specifically as "Powerbook Ti touch-up paint."
Now, has this happened on such a large scale with Sony, Dell, or HP laptops? No. Is it because Sony, Dell, and HP laptops don't ever have discolorations or chipped, faded, or worn away paint on their casings? No. It's because if you've owned a Sony laptop for 3 years, and a little paint gets worn away, you probably don't even notice. You just expect that something being carried around all the time like that will eventually have some wear and tear. Mac users, on the other hand, get incredibly upset that their little pride and joy has a tiny little flake come loose.
I'm sure it's the same issue here, though I haven't seen any pictures, I've just read reports that the nano scratches. Ho hum. My 4G ipod has scratches. Everyone I know who's owned an mp3 player for more than a few days, there's probably a little wear and tear somewhere. It's lost it's "new car smell". I bet the things still work and that you can still navigate the menu system. It's still a hell of a little device.
Which brings us back to why Apple owners are going to be forgiving: it's still a hell of a device. Like I said, Apple users are picky. They're annoyed by the fact that the products they buy have occasional flaws, but that's nothing compared to what they view as the mountain of flaws afflicting the products made by other manufacturers.
Re:Why can't Appleites hold Apple to a high standa (Score:3, Interesting)
I've never seen a Sony, Dell or HP laptop that was painted at all. Much less painted in a way where two inch long strips peel off the thing. This was a problem very particular to that model of computer.
Yes Apple users tend to view Macs as luxury goods, and therefore are picky, but painted titanium just turned out to be a lousy idea for a laptop shell.
Re:Why can't Appleites hold Apple to a high standa (Score:3, Interesting)
Got one right here. Dell latitude D600, painted all over with some sort of damn ugly semi-metallic silver paint. Within a couple months after I got it, giant strips of the paint started coming off of the back of the LCD, caused (as far as I can tell) by nothing more than my putting it into my laptop bag and taking it out again.
"Fortunately", I had to get the LCD replaced
Re:Why can't Appleites hold Apple to a high standa (Score:3, Insightful)
Another example is the "battery life" issue. People complai
Re:Why can't Appleites hold Apple to a high standa (Score:3, Interesting)
But the biggest factor is that the Apple ecosystem is very much Love It Or Leave It. I've had crappy Dells and wished I had an IBM. No big deal. But with Apple, the decision point is much greater -- it means leaving the platform. And th
Re:Why can't Appleites hold Apple to a high standa (Score:3, Insightful)
Just like how every single freakin' MP3 player is touted with a headline, "Is this the iPod killer?" It's like the press i
Re:When will people learn? (Score:4, Interesting)
People aren't as dumb as you assume. Everybody who owns a nano has owned a cellphone, PDA, or other mp3 player, and knows what sort of durability is realistic.
PS, "it's PLASTIC" doesn't mean anything - there are many types, some softer than others.
Re:When will people learn? (Score:5, Informative)
Something companies have to put up with. A meme gets out that iPod nanos are getting scratched more than white iPods and everyone wants in on a class action suit by rubbing theirs down with sandpaper.
More scratches on an iPod nano sitting in a pocket than on a nano being thrown from a car window at 50mph? I don't think so.
Re:When will people learn? (Score:3, Funny)
Him and his ilk. That's who!
Re:When will people learn? (Score:3, Informative)
Re:It's easy to fix those scratches. (Score:5, Informative)
Re:When will people learn? (Score:5, Insightful)
http://www.misterbg.org/AppleProductCycle/ [misterbg.org]
Re:When will people learn? (Score:5, Insightful)
Of course if everyone did this there wouldn't be a second generation.
I guess we all do owe the early adopters some sympathy.
Re:When will people learn? (Score:3, Insightful)
Blame yourself for wear & tear. (Score:3, Insightful)
I only remove the iPod from this protection when it is in the dock for syncing/charging. And I remove it slowly.
The back of my iPod's leather case has a sturdy, metal belt clip woven inside, allowing me to hook it into a a pocket (the device outside the pocket)
Re:Blame yourself for wear & tear. (Score:5, Funny)
Re:Blame yourself for wear & tear. (Score:3, Interesting)
Or, if you fear using your hands that much, just use it as a FW disk.... throwing it away WOULD be dumber than a box of hammers..
Re:When will people learn? (Score:5, Insightful)
Re:When will people learn? (Score:5, Funny)
Re:When will people learn? (Score:5, Insightful)
I realized that as soon as I opened the box, though. Something that shiny isn't going to stay shiny unless you put it in a locked glass case and never touch it. It's a music player (with a 1.5yr life thanks to the battery), people, not a Lost Relic Of The Past. As long as mine plays music, I'm happy.
If you want durability, get a mini. Mine still looks new, and I certainly don't go out of my way to not abuse it.
Re:When will people learn? (Score:4, Interesting)
Only if you have no idea how to treat a device with a lithium ion battery. I bought my 3G iPod in June 2004, use it daily and it still gets 9-10 hours, because I manage it properly.
Tips for preserving your battery life can be found at http://www.apple.com/batteries/ [apple.com]
Re:What mini? (Score:5, Insightful)
Seriously, guys. It's a cheap gadget. It's a REALLY cheap gadget. Last time I checked, you couldn't BUY removable flash memory for the same $/GB as the 4GB nano. Unless you're in the Vertu (fancy-schmancy cellphones) crowd, just expect that an uber-cool gadget that you can afford might have a few flaws. It's still a good value on the grounds of functionality. If you want a super-flashy fashion statement, either wait for another vendor to copy what Apple has done, or protect what you have a little better.
--Jasin Natael
Re:When will people learn? (Score:4, Insightful)
Someone did a test of the Nano a week or two ago and for a few min I thought it looked like it scratched rather easy, then realized I wasn't going to get one anytime soon and forgot about it. It may be that the black model shows scratches better than the mostly all while other models. My guess is that the smaller size is allowing it to fit in less friendly places and people don't understand the forces at work. The larger models took up more space in a hip pocket and restricted the movement of everything in that pocket, keys and ipod. Now reduce the size and everything is free to move around with every step. Think about the possible damage resulting from the hard metal keys rubbing against a plastic ipod with every step. The only thing I'd expect to remain mostly undamaged is something just as strong as the metal keys and whatever else is on peoples keychains is something metal. My Leatherman Micra was on my keychain for 5yrs and doesn't have a noticable scratch, but it's made of hardened tool steel. A few months ago I switched to the Leatherman Squirt P4 and the colored aluminum plating is showing the everyday wear&tear a lot more. There are several scratches and fading and rubbing off of the color. It's still metal, but softer than tool steel but still more durable than the ipod plastic and it is showing significant wear. The nano is smaller and able to go where no ipod has gone before and it seems it's going into less ipod friendly environments and people don't realize what they're subjecting their new toy to and it's turning up scratched. Or in an effort to further reduce weight Apple chose a softer material for the shell, but I don't have or have even handled a nano so I can only guess at what might be causing the damage. I do know that if I put something not metal in the same pocket as my keys it's going to take some damage. I'm not even going to try guessing at what might happen to one if stored in the purse/pocketbook/whatever by the female readers or any guys in Europe(or at least France) with one of those man-purses.
Re:When will people learn? (Score:5, Interesting)
Designer's Response (Score:4, Interesting)
And let's not forget Apple is making these for a $100 profit, can they really not afford that extra 50c?
CAUTION! (Score:5, Funny)
* Keep out of reach of children.
Re:CAUTION! (Score:3, Funny)
'rm' is not recognized as an internal or external command, operable program or batch file."
Funny, you'd expect a Linux user to write cross-platform code!
Re:Designer's Response (Score:3, Insightful)
* Packaging
* Shipping
* Retail margin
And hope to recover the costs of:
* Advertising
* R & D
Re:Designer's Response (Score:5, Insightful)
Re:Designer's Response (Score:5, Insightful)
* Packaging
* Shipping
* Retail margin
And hope to recover the costs of:
* Advertising
* R & D
I could be wrong, but isn't profit the money a business gets AFTER costs such as these are considered?
Re:Designer's Response (Score:5, Informative)
"I could be wrong, but isn't profit the money a business gets AFTER costs such as these are considered?"
You're correct. When the GP wrote "$100 profit" what he really meant was "$100 bill of materials cost." Here's the article where he got his info [theregister.co.uk].
As counter-intuitive as this will surely sound, a 2:1 ratio of retail price to BOM cost is not great in this industry. I can think of at least five well-known, A-list PC peripheral and CE device companies who have a 3:1 ratio or greater.
Re:Designer's Response (Score:4, Informative)
Unfortunate really (Score:5, Insightful)
Obviously not. It does seem something of an oversight to launch the product way before the covers and cases are available too. I wonder how long it'll be before we see a 2G nano with modified screen coating...
Testing? QA? (Score:4, Interesting)
Recall? BWahahaha. (Score:5, Funny)
>Apple is going to have to announce a full recall
More like they'll write a support entry of the form "Don't scratch your iPod Nano. HTH. HAND."
Remember, Apple can do no wrong. If this statement feels odd to you, please report to your local Apple Store for re-indoctrination ASAP!
Re:Testing? QA? (Score:4, Insightful)
Absolutely, they have a team of hardcore fans who are willing to pay for the privilege of QAing their products for them.
Re:Testing? QA? (Score:4, Insightful)
Re:Testing? QA? (Score:5, Insightful)
There are other music players out there, ya know.
Right you are, and when it becomes very well known that the iPod Nano scratches this badly, many other people are going to be aware of this as well.
Personally, I don't care if my iPod gets scratched. It's a music player, not a mirror in the Hubble space telescope or something.
The market will very likely not share your apologizing view, which is why so many people find it amazing that Apple could screw something like this up. You should take a look at some of the pictures going around. This isn't a matter the screen not being imune to scratches, it's about displays that are barely readable after a month of carrying around in a pocket.
I'll add that I've been a big Apple fan for a while. However, it's discouraging to see these obvious flaws pop up in Apple's work when I think about how badly I'd like to buy a Yonah Powerbook next year. Something like this isn't excusable from an engineering perspective even if its first generation.
Re:Testing? QA? (Score:3, Insightful)
Something like that is clearly a faulty product. An mp3 player which can't even sit in your pocket without being damaged isn't much use. Like car tyres which burst on contact with tarmac.
Personally, I don't care if my iPod gets scratched. It's a music player, not a mirror in the Hubble space telescope or something. As long as it plays music, it works for me.
I thought the whole POINT of
Re:Testing? QA? (Score:3)
Testing (Score:4, Insightful)
Re:Testing (Score:5, Interesting)
How's that different from any iPod (Score:3, Insightful)
Best Quote (Score:5, Funny)
How am I supposed to use something "pocketable" if even my CLOTHES SCRATCH IT?
My nano (Score:4, Insightful)
Re:My nano (Score:5, Insightful)
Show us! (Score:3, Interesting)
We can't! (Score:5, Funny)
Apple Fanboys (Score:5, Funny)
Another one says "I am not certain apple is responsible for that... freedom of choice"
My bet is that steve jobs could kill a baby with an ibook, and they'd defend him.
Re:Apple Fanboys (Score:5, Funny)
Re:Apple Fanboys (Score:5, Funny)
My bet is that steve jobs could kill a baby with an ibook, and they'd defend him.
Current iBooks [apple.com] are equipped with Apple's Sudden Motion Sensor to instantly stop hard drive motion and protect data upon impact, so at least your data will be safe.
Polycarbonate scratches easily (Score:5, Informative)
They should have used a more brittle (but harder) acrylic for covering an LCD screen. It's not like it has to be particularly strong.
Seriously! What a mistake. (Score:5, Interesting)
"When the point was put to the head of Apple's iPod division, Jon Rubenstein - who in the past oversaw the development of the Titanium PowerBook - the one that killed off Wi-Fi reception, because metal cages do that - he replied: 'Nah, you don't really think that? It's made of the hardest polycarbonate... You keep it in a pocket with your keys?'"
I thought it had to be a joke. Apparently this is made of polycarbonate which scratches easily and this has been known for a long time. Apple probably just asked the supplier for their hardest material without taking scratching into account (basically they asked the wrong questions of their supplier). Admittedly an excellent supplier would have pointed out that a polycarb cover would scratch easily, but it's Apple's responsibility to do the research. I find it difficult to believe that no one noticed this in their tests of the device.
They'll have to do something to fix this I'd imagine. What a blunder.
Re:Seriously! What a mistake. (Score:5, Informative)
Should read:
Apparently this is made of uncoated polycarbonate.
There are coatings which can make polycarbonate scratch resistant.
Re:Seriously! What a mistake. (Score:4, Interesting)
Use what Rado watches use (Score:3, Interesting)
Apple Could Shit on a Pie Plate - I'd Still Buy It (Score:5, Funny)
Spray on fix? (Score:4, Interesting)
I seem to recall a few months ago that TDK (I think) developed a new ultra-hard coating to protect either Blu Ray or HD-DVD discs (can't remember which). Sounds like a suitable coating, since it obviously has to be optically clear. While it's probably best applied at the factory, I wonder if they could turn it into an after-market spray for iPods?
Re:Spray on fix? - Try tape? (Score:4, Informative)
"Jase Roberts
Joined: Sep, 2005
Posts: 1 I keep my cell phone in my jeans pocket, and used to have major problems with scratching (to the point where it was very hard to read). I found that a piece of clear packing tape cut carefully to the size of the screen worked great and didn't leave any residue when I removed it. If you trim it to the size carefully, it'll stay on well. Maybe try sticking an oversize piece on, trace the screen with a Sharpie marker, then remove it and trim it exactly. Costs nothing and provides good protection that you can replace easily when you need to. "
Toothpaste to the rescue! (Score:5, Informative)
Re:Toothpaste to the rescue! (Score:5, Informative)
Sounding like an ID10T problem (Score:4, Informative)
What's the secret? Until you get a case (you did order a case, right?) put the display side facing your leg. Hello, that's why one side is metal, for some protection.
If your hairy legs scratch the screen through your pants pocket, then you've got other problems.
This whole thing sounds like people who would carry a TabletPC inside a hard briefcase with their pens, calculators, and change jangling around inside, and then complain that the screen got scratched. Hello, it's an MP3 player, not a Rolex Submariner.
Re:Sounding like an ID10T problem (Score:5, Funny)
Nothing new (Score:3, Funny)
no problems here (Score:3, Informative)
Focus on Industrial Design (Score:5, Insightful)
Hmm. I have noticed threads in the past discussing similar failure modes with other Apple products: PowerBook paint chips, PowerBook palm stains, PowerBook warping, iBooks getting dirty, iPod battery life, mouse ergonomics. Perhaps with the emphasis on industrial design, Apple has given real-lift usability testing a back seat.
In their software, too, there are similar issues. For the most part, OS X is an ingenious, very user-friendly operating system, arguably the best implementation out there of a desktop Unix. But there are some rough edges. For instance, keyboard navigation is incomplete and inconsistent across applications (e.g. Cocoa vs Carbon). Perhaps Apple would have noticed that issue in usability testing if they had included more keyboard navigation users, and specifically, people who spent much time doing keyboard navigation in Windows.
Really, I would like to see Apple succeed, but to do that, they may need to focus more on the usability and reliability of their products.
Itchy about the Scratchy... (Score:4, Interesting)
How rotter, considering the depth of the market out there, Apple should understand that people buy iPods for the looks more than just about any other reason, and they ought to have made the screen out of something damn-near bulletproof-- now a scratch-resistant screen would be a really nice selling feature.
...And has anyone tried getting out their CD repair kit and burnishing in the scratch removal stuff onto the screen by hand? You know, that scratch remover supposed to be good enough not to interfere with CD optics, it must be good enough for your Nano screens.
Proof positive!! (Score:4, Funny)
I've taken pictures of the damage and written up a log of how I've been using my nano. Here's a picture, [arstechnica.com] and here's the full write-up. [arstechnica.com]
When's the recall?
Brasso (Score:5, Informative)
Re:Brasso (Score:3, Informative)
It's one of those items that rookie ammo reloaders want to use in their tumbler media because it does such a nice job on candelabras, but the ammonia weakens the brass so it's a no-no for cleaning brass ammunition casings.
I'm not sure what ammonia would do to/for the polycarobonite.
No excuses (Score:4, Insightful)
All this bitching is useless. Protect your investment.
Pfffff (Score:4, Funny)
Obviously, that's how they tested it. :)
Enough bitching. Practical advice... try Brasso. (Score:5, Informative)
Try Brasso. It's available in your supermarket and costs $3-$4 for what will amount to a lifetime supply if you're just cleaning your iPod.
I managed to drop my iPod Nano on asphault the day after I got it. The player skidded and bounced on the asphault and had some rather nasty scratches on both sides. Naturally, the player still worked perfectly since it doesn't have any moving parts but it looked like hell. Brasso worked like a charm. Here's what you do...
1. Put a drop or two of Brasso on a soft cloth
2. Use a lot of elbow grease to buff out the scratches. Brasso isn't a magic potion; it's actually a very gentle abrasive. You are effectively resurfacing the iPod so it's going to take a few minutes of work.
3. Ta-da!
Now, since you're effectively resurfacing the iPod, I imagine that there is a finite amount of times you'd want to subject your iPod to this. It will leave your iPod looking great though.
I've tried this on my iPod Nano (front and back) as well as my 3g 20GB iPod. Worked great. I imagine it would work on other models as well with the possible exception of the aluminum iPod Minis since their surface differs from the polycarbonate used on other models. Should work, but I don't know.
Re:Enough bitching. Practical advice... try Brasso (Score:3, Informative)
Get an iPod Shuffle (Score:4, Informative)
Simplify, it frees your mind.
Friend just bought an iPod (Score:4, Interesting)
I think what makes this design flaw so bad is that it really should have been picked up during the testing phase. If you get a group of test subjects to use it for a month, how could they not get feedback when the screens start to scratch and break.
I've read some post talking about nice cases you can get for your iPod such as this one:
http://www.theinvisibleshield.com/ipod_screen_pro
It's a nice case, transparent and looked like a good solution, however its something that should have come with the unit itself.
I have a feeling this device was rushed into the market on its coolness factor and not enough time was spent testing and developing it for real world use. It reminds me of those Apple cubes that came out years ago with a touch sensetitive power button that had the tendency to turn of if you waved something warm across them.
I love Apples. I wish I could affoard an iBook, however they do seem to place a lot in style and looks over actual preformance and cost in many cases, which I think has been one of the short falls of many of their designs.
Sumdog
Uncoated polycarbonate? Who made that blunder? (Score:5, Insightful)
The cool solution, which Apple probably now has to use to get their reputation back, is sapphire [maintechsapphires.com]. That's what scratch-resistant high-end watches [rado.com] use. Put an 0.15mm sapphire layer on top of the polycarbonate, and you can dump the thing in with your keys without worrying. It's not that expensive for a phone or music player sized screen. Some of Nokia's high-end phones [msn.com] have a sapphire screen.
Of course, doing it right might cut into those 40% profit margins at Apple.
Re:Uncoated polycarbonate? Who made that blunder? (Score:4, Insightful)
If you put a
The sapphire can't flex at all, and the plastic can't support it well enough to stop it
cracking.
(not to mention that there are technical problems with depositing sapphire on plastic.
Solid sapphire is not actually that expensive.
But.
It takes quite a thickness to make it as resistant to stress as a plastic screen.
The plastic screen can flex a bit, and that absorbs a lot of energy, the sapphire (or glass)
one cannot, and smashes.
Use Clickie Eraser (Score:5, Interesting)
Screen protector? (Score:3, Insightful)
I looked at a Nano at Best Buy. I understand the point of producing a quality product from the start, but what what buying a screen protector for it? Get one for a Palm Pilot, cut it to fit, and put it on the screen. I put one on my BlackBerry, even though it's not a touch screen device, just to make sure the screen stays nice.
Just a thought.
-m
Umm... Cube flaws, cell screens, and iPods, oh my? (Score:3, Insightful)
Most of the folks who've chimed in with the ancient history of the Cube hairlines are the same folks who gripe about a hairline scratch nobody else notices on their car. They just have a slightly stronger obsession with perfection, no matter how many times science proves the inability of humans to produce perfection (yes, even Steve).
These folks are the TRUE AppleFanBoys. They think that Apple is so perfect that Apple can create perfect products. Me, I've gotten enough eMacs and iMacs that were DOA that I know better. Thing is, I realize that every computer manufacturer has DOAs to a point and, unless it goes beyond a empirically-measured statistical point, it is not unusual. Many of the folks griping about the screens on the Nano are the same folks who believe that there should be no DOAs.
Problem is, most of these folks are just the type to gripe about their iPod getting scratched and funky-smelling on a spelunking trip whereupon they dropped it down a slope of 15 yards of solid rock and then into a 3 foot accumulation of guano. Then they claim they carried it in a lamb's wool pocket equipped with some sort of alien-developed deflector system and air-ride suspension (and their friends are pretty sure of where the funky smell comes from).
Has anybody stopped to think why 3M and others make money on consumer screen-protection films for PDAs, cell phones, and other everyday-duty plastic screens? Scratched everyday-use screens are not a new occurrence.
And exactly what are these folks with only a gum wrapper in their pocket REALLY doing to scratch the screens? Although some of them are telling what they believe to be the truth (and may have forgotten that stray piece of agate they popped in their pocket), I'd bet most of them are making up their situations. The Nanos at the Apple Store I visit don't seem to get scratched badly and they are handled rather roughly (esp. by children), slid around face-down, and even intentionally gouged, but they don't look as bad as some of these folks iPods. And no, the units aren't being swapped out with new ones often enough to make a difference.
I give up, maybe I just need to quit trying to act my age. Never mind the important things to focus on, like my country's lousy economy as of the past couple of years or even those folks who've just been bulldozed by two hurricanes, I think I'll gripe about my chewing gum losing its flavor on the bedpost overnight.
Comment removed (Score:5, Informative)
This other problems looks worse... (Score:3, Informative)
I wonder how common that is.
Hey! You are all supposed to be geeks! (Score:3, Insightful)
This is supposed to be "News for Nerds"... you'd think more "nerds" would have figured this out by now.
I don't even own an iPod, and even I thought of this. (I *do* have a PDA, though.)
Yeah, mine scratched too - pic linked (Score:3, Funny)
I didn't expect it to look like THIS [cachenetworks.com] after a week or two!
It's a joke
scratch deterent solution - packing tape (Score:3, Informative)
My Rio Karma's screen is also very susceptible to scratching. The solution we (the Karma fans) found was to use a PDA static-film cut in the shape of the screen. I went even cheaper, and just covered the easily-scratched part with clear packing tape. You only need to smooth the air bubbles out when applying, and removal is easy. Just make sure you cut it to shape BEFORE applying. Either way is inexpensive, easy, and non-obtrusive. Protect your ASAP.
Aside: From pics of the iPod Nano, does anyone even care about album-art? It looked like they were smaller than an index-fingernail, 32x32 or so? looked nearly useless.
Mod me down if redundant, but the above two solutions are cheap and easy for people not wanting to deal with a case for their DAP!
Wrong (Score:5, Funny)
iPod Nano found to be as scratchable as all previous generations! President Bush will be addressing the nation on this crisis within the hour!
Nope, there will definitely be a delayed response, because as some have already pointed out here before, George Bush hates the Mac people.
cheaper alternatives are not usually Mac friendly (Score:4, Insightful)
yeah, there are ways to jam songs on some other MP3 players, but it's a pain. why should a Mac user support a company that does not support them? Linux users are used to having to hack a lot of things and make them work, but when there is a Mac friendly solution ready out of the box it makes sense.
all companies make profits. that $90 cost to manufacture was a guess, the real numbers will be in the next quarterly earnings report.
Re:I laugh at you! (Score:3, Informative)
In fact, if Sony had made a MD player at the time that played MP3 natively as data files
Re:Hysteria... (Score:4, Insightful)
> It's a device that you use constantly in not-very-friendly enviroment.
What a load of bollocks. I have a Sony Ericsson cell that I frequently keep in my pocket and neither the screen nor the body itself is scratched or dented. Why shouldn't iPod owners be able to use their expensive player in a similar way without it ending up looking like this [slashdot.org]?
Re:Ho ho ho... No suprise there then ? (Score:3, Funny)
Wow. Sounds like a real piece of shit.